This company is GREAT! I woke up to no water. I checked the breakers but they were fine so I…read morestarted calling around for help. Rich responded right away and was here before the other places even called me back. He was quick and thorough and explained everything. Then his bill was VERY VERY reasonable!! Absolutely going to use them again!

These guys are outstanding. We live in New River and have historically dealt with our local well…read morecompany for any issues we've had. Our well services three home and one morning our neighbor texted us that that water was spewing out of a pipe by the storage tank. It was early in the morning but we tried calling the company we usually dealt with. No answer so we left a message. I'd received a flyer in the mail from American so we called them. Also no answer and we left a message. Rich from American called us about five minutes later and said he'd be there by 10 AM. Rich showed up and was working on the problem before the other company even bothered to call us back. He quickly found the problem and had another tech show up with the part. We also had them replace a defective storage tank (better quality at a lower price than the other company) and redo the wiring from the control panel to the breaker box. Their work was impeccable and unlike the other company their workers were fully engaged in what they were doing and communicated with us throughout the repair process. I can't overemphasize how pleased we were with American. If you live in New River and are unsatisfied with that other local well company give American a call. I'm confident you'll be glad you did.

Everything from the initial contact and the two service calls went flawlessly. This is certain…read moresomething about everybody in this company that he evokes the thought "holy Kamole, what amazing Customer Service!" I had a severely clogged shower drain in a high-end rental condo and the technician explained all my options from a do it yourself initial cleaning followed by regular use of drain cleaner and a more expensive option which would absolutely guarantee the pipes would be completely and absolutely cleared. I went with the second option and bought the products necessary to apply every three months or so to keep the drains from clogging up again. The technician did not charge me for that initial call since I opted to go with the more expensive treatment the next day. I had no qualms about the price, because they did an amazing job. I'll just close by saying that I dealt with three people at the company during the course of this service call. Everyone was an absolute delight to work with. Absolute professionalism every second I dealt with them.

Great experience with Anthony and Sebastian. Super professional and knowledgeable. Found and fixed…read moreour "mystery leak" in a short period of time and left no mess behind. THANK YOU

Collum drilled a well for me in 2015 - property has since sold and well has been working fine, it…read moreseems. Happy for the work, the price, and the responsiveness! He's a pleasant and good and caring fellow, as well, it seems.

My name is Sam Collum Drilling started drilling my Well realized he needed his case hammer packed…read morehis equipment up left return $9000 out of the $9500 kept $500 deposit I have not seen him since this was in January-ish of 19 I would not recommend Collum Drilling to anybody he will not return my calls my emails he is ignoring me and to make things worse he's using a photo of my house on his website stating satisfaction guarantee I give him -5 stars Jim you really disappointed me a man's handshake means nothing to you shame on you. Yep that's good how about

Had our drain lines hydro jetted before selling our home and couldn't recommend this company…read moreenough. Great pricing and their technician Brent was awesome and very informative. Will definitely be using them again in the future.

This is a shady business. We have a rental house in Buckeye, AZ and the toilet was leaking. Our…read moreproperty manager called them to give an estimate, and they showed up, without making appointment first with our tenants and they were not home. Well, they never went inside the house to check and left but billed us. Stay away from them!

i just had the pleasure of meeting edgar & he is amazing he fixed my air conditioning extremely…read morequickly....he was thorough & made sure it was working to my satisfaction...he also made sure he swept my floor of the dust & dirt that came out of the system...i totally adivise anyone who needs service to call diamondback plumbing!!!

These guys stopped by our complex around 8:45 PM to check something in a neighbor's unit. They were…read moreabsolutely blasting music from their service truck parked in front of my patio. The employees around the truck were hanging off of the parking awning cover listening to music laughing and yelling loudly. I would normally just consider it obnoxious behavior and not feel the need to note it but I had put my daughter to bed minutes prior and they were so loud I could hear it in her room with white noise turned up to max. Unbelievable. Pretty sure I heard one of the guys mention something about Percocet. I would stay the hell away from this business unless you really want to pay to have the most immature delinquent loser dudes you remember from high school to come touch anything in your home.

Desert Air just saved me thousands of dollars! I had a…read moredifferent company come out to preform a yearly maintenance on my ac. We had no problems. They said we had a leak and it was going to be thousands of dollars to repair. Out ac was only 5 years old. I had Desert Air come out for second opinion and I had no leak and did not need any repairs. We were so relieved and couldn't believe that companies do that to people... saving us sooooo much money!!! Desert Air is so accommodating and very honest!!! they have a new customer for life! Thank you Eric and Shawn at Desert Air!!!!!!! They are a 5 star company!

Desert Air Systems deserves a 5-star rating because they stand by their work, are quick to resolve…read moreissues and do a quality job. We've used them time and again and they consistently go above and beyond. I strongly recommend them.

Had a leak in the back by the pool. Tried a leak detection co 1st and they knew there was a leak…read moreand left wanting to charge me to test multiple lines. Dave came over and listened, investigated and fixed the issue in one visit.

Dave came to our rescue one again, when we had a bathroom emergency. An accident in the bathtub…read moreresulted in the water spout completely breaking off---releasing gallons of water everywhere. We contacted our go-to plumber (Dave---Aurora Plumbing) who immediately rearranged his entire (very full) work day, to save us from drowning in our own home. Our bathroom equipment is over 12 years old, and he had to do some quick thinking to analyze the problem and figure out a workable solution. He diligently took on all challenges with patience, creativity and professionalism only possessed by a senior highly skilled tradesman. When he looked up, he discovered he'd spent 3 hours to rebuild the mess, and he NEVER COMPLAINED or stopped working in all that time! Dave is a great listener, communicator and ally in our quest to conquer our plumbing problems, and we're with him till he's at least 90 years old! Thanks again and again for all eternity Dave and Aurora Plumbing!

Short Summary - excellent service, quality install, parts…read more Originally, I was going to use Prestige Mister, out of Mesa (they manufacture high quality mister pumps and get great reviews.) They refer installs and recommend Senor Mist. Rex (former owner, now employee who sold to his son) came out, took a look at what we wanted, made recommendations, and wrote an est. They use Prestige pumps, but also one or two other companies, depending on the required pump capacity -- much more involved than my DIY mind thought! Anyway, they did go with Prestige. I'd told him I hoped to go with a local manufacturer for quality and ideally wanted American made. We just had pavers laid and the pergola installed and I blew it by not planning misters in advance of construction. So, we'd either had to remove some pavers and lay the water line to one of the pergola posts (I didn't want to do that) or we could have laid the line on top of the pavers with a protective cover you could step over, but that would have been a little tacky. The Pergola is about 7 feet away from brick wall and I'd wanted misters on that, too. Rex did not push at all getting them on the Pergola as well and felt that on the wall would be sufficient. He could have pushed that, and I probably would have agreed, so appreciate him not trying to squeeze out extra work. Worse case is, I have it done in the future. 50% down payment required and had to tap water from inside of the house (we have soft water inside, but not out.) Had a recommended plumber take care of that. Made the down payment, and two weeks later, misters installed. Second day - still playing with them, but so far, so good. When windy, the mist blows over the fence, so not as effective, but in the evening very nice and in our covered patio definitely cools. Professional installation with quality parts is not cheap, but you get what you pay for. Would highly recommend (and use again, should the need arise.)

If you're looking to upgrade your outdoor space in Arizona, I can't recommend Senor Mist enough…read more They recently installed a full setup for us (misting systems, electric radiant heaters, and rolling patio shades) and the entire experience was outstanding from start to finish. Their team was professional, punctual, and clearly takes pride in their work. Every detail was handled with care, and the final result completely transformed our patio into a space we can enjoy year-round. What really stood out was how seamless everything felt. They walked us through options, made recommendations (without upselling), and executed everything flawlessly. It's rare to find a company that delivers such a great experience. We couldn't be happier with the outcome. These are the people you want for the job!