I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

Mitch is a cut above the rest. If you are looking for customer care and quality service, this is…read moreit. I called, and he responded within minutes. An appointment was booked, and he texted to let me know he was on his way and how soon he would arrive. Absolutely on time. He serviced and repaired two 28-year-old Performance Mountain bikes. When he was finished, they were literally better than new. One bike needed no new parts, just a tune up. The other needed a new brake cable and tune up. The work was completed in just over an hour. Mitch test drove both bikes and had us do the same. He also adjusted heights, removed an unwanted set of pedal covers, and gave us tips on shifting. Kind, professional and financially reasonable. Mitch is a rare breed and a breath of fresh air! Look no further.

Can I give more stars?! I've been working with Mitch on various repairs and projects since 2021…read more He's excellent, and so much more convenient than going to a shop. Highly recommend!

Amazing customer service! My husband and I are just starting out and needed a lot of help. Deven…read morespent a good hour showing us all the parts that we need and best ways to get ourselves ready for a long distance ride. They have a sizing station and a full service repair and toon up. I highly recommend this place!

This is not a business that you can just walk in and buy what you need. Don't be fouled by the…read morepictures. They've ditched the brick and mortar, now are an e-commerce business. Walked into the "store" and the person that greeted me simply directed me to a kiosk that I can order from. Hard pass

I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

I paid this shop to perform a standard tubeless sealant service. When I took my bike out for a…read moreride, the wheel felt completely off-balance and heavy, even though they assured me the job was done. Suspecting an issue, I removed the tire myself, and what I found was shocking (see attached photo). Instead of properly removing the tire, cleaning out the old, hardened, massive latex ball (a 'sealant monster'), and then adding fresh liquid, they apparently just injected new sealant right over the top of this hardened clump. A basic part of tubeless service is cleaning the tire. By failing to do so, they wasted my money, made my bike unsafe to ride (due to the severe imbalance), and completely missed a standard maintenance step. When you pay a professional shop, you expect professional service, not a lazy shortcut that leaves a huge, hardened glob inside your tire. I would strongly caution others about getting basic maintenance done here if this is the standard of work they allow out of their service bay.

I took my bike in for a maintenance tuneup and to re-tape the handle bar. The staff is super…read morefriendly. They are reasonably priced. I highly recommend this shop. I've found my neighborhood bike shop.

I made an appointment and went in first thing in the morning to have RideWrap (purchased for $180…read moreelsewhere) installed on my bike. I was told I would be charged the hourly labor rate of $95/hour to install, but I would be called if it would take longer than two hours. The employee appeared to think it would take between one and two hours to complete. The next morning, I got a call saying the bike was ready for pickup and that it took them 5.5 hours to do the installation. I was never contacted to be told that the job would be taking longer than two hours. They charge me $250 for the job and act like they're doing me a favor. If I had been contacted - as I was told I would be - or if this price was presented when I dropped off the bike, I might have been fine with it. But charging more than $190 in this situation is unethical at best. After doing a bit more research, every shop I found that offers installation of RideWrap specifically (instead of just charging an hourly rate) charges $150. I need other parts and more work to get done on the bike, but now that will have to be taken care of elsewhere. Unrelated note: the parking situation at/around the shop isn't great.

Matt at West End Bikes was very helpful and has a vast wealth of bicycle knowledge going back…read moredecades. He understood exactly what we wanted and set up trials of bicycles for us. We were staying at the hotel in the same building and went back several times with more questions. Others at West End Bikes were also helpful and knowledgeable.

Can't say enough about this shop. Mechanics are solid. Done quick and for a fair price. Apart from…read moretrek there aren't too many bike repair shops in sellwood, nice to have a quality local option. Big ups!

I ordered a bicycle to be delivered to this shop, an authorized dealer, from Giant. The shop…read morecontacted me to tell me that I had to pay a fee for assembly directly to the shop, even though assembly was already included in my purchase price. Giant confirmed that in no circumstances should I be charged an assembly fee. Joel spoke to me on the phone and tried to trick me into thinking that I had somehow agreed to potential fees on the Giant website, which I have since gone back and confirmed was not true. Honestly really disappointing and frustrating. The interaction felt like I was dealing with a scammer. Luckily, I was able to move my purchase to another shop.

Terrific service. I was fortunate to work at a downtown business where the building hired Left…read moreCoast to come in and work on all employees' bikes. And they do a terrific job. If you can't get your building or employer to book them, you can hire them to come to your house, with a minimum.

This mobile bike repair company comes to my work quarterly. I've been able to have them service my…read morebike twice and I 100% back their work! Firstly, I commute 6 miles one way and drop my kid off at daycare. I'm also a big dude so I know things on my bike get loose and wear down based on the weight and use of the bike. Left Coast is amazing!! They listen to what I perceive is wrong with the bike and provide feedback based on what they see at the point of inspection. As they work on the bike they'll text me about other items they spot and when they are finished. Each time I've spoken with them and worked with them, they make you feel informed, educated, and comfortable. I've been to a few local companies in North Portland that after I drop my bike off they make me feel bad about the components on my bike, trying to upsell just about everything. For this reason and the experience I've had with LCB, I'm staying with them. It also helps that they show up to my work, which is a huge value-add to my busy work/family life. Thanks, guys for being awesome! I highly recommend this company!!!