With everything that was going on, I was a little skeptical to start this process. I was shocked at…read morehow easy these people make the process. Yes I am talking to you Nolan! He gave me a trade appraisal had financing ready to go. I walked in the dealership signed the papers and walked out. I have purchased several cars this was by far the best experience. It was worth the 2 hour drive to not deal with the headaches of other dealerships. Thank you and I will be back in touch!

Service department has consistently gotten worse over the years. I've given them the benefit of a…read moredoubt more than once. This time 9am appointment for oil change and ture rotation they're telling me 1.5hr wait with an appointment!! Nope.. done with crap service. Behlmann of Troy is much better.

Outstanding sales team, honest, professional, reliable, cannot say enough good things about JL Auto…read moreSales. Very trustworthy. Will buy from them again!!! Cephus Payne and Lisa Blossom-Payne

10/10 Amazing place. Would recommend this place to everybdoy. Pricing is straight forward, easy…read moreprocess, and trustworth. Super easy to work with even after the sale on minor issues. Will continute to reccomend this place to friends and family.

do not buy any cars from these people. the owner knew i was from michigan sold me a car that was…read moreunsafe to drive after knowing i was just in a car accident right before this. sold me an 18,000 tahoe that did nothing but stall at stops took it to the local gm and was told that the car was unsafe to drive. i was also told that i could either sue him or get effed in his own words.. had no remorse for what he did could care less unless he was selling a car. lied and said that the car went through inspection never did was never presented the proper paperwork.. and refused to work with bank to resolve issues after paying 2000 in delivery from missouri to michigan. warranty they offered didn't cover anything with the vehicle

Bills diesel performance in Troy Missouri is outstanding in customer service quality work response…read moretime, up-to-date details weekly on big jobs I gave them a five star because they go above and beyond their services. We have two Diesel trucks in their facility and they are very big jobs. Happy so far! Thanks for the service they are providing our family. Here's our vehicles we trust this company with.

I retired as an aircraft mechanic lead at American Airlines three years ago. I've seen good and bad…read moremechanics over the years. The mechanics at Bills are detail oriented and went through my 2006 F350 6.0 Turbo diesel and replaced the head gaskets changed out the head bolts with studs and thoroughly brought the heads back to life at the machine shop. If you want the Work done correctly the first time, go in and talk to the fine people there and they will take the time to let you know what they can do for you. My truck now has the pep and power that's been lacking. These people know their trade. I'm a customer for life.

First off, I have to say I have bought many cars in my lifetime and the MAIN reason we truly…read morepurchased from this particular dealership was because of the amazing salesman Kyle Linders.I can not begin to say enough wonderful things about him. The one thing most do not enjoy when looking at cars is the pushy environment you get when you go onto a lot. That was not the case here. Kyle was not pushy, he made you feel so at ease, answering every single question without making you feel uncomfortable or uneasy.. The funny thing was though, I wasn't even really looking for a new car, just happened to be driving by and seen a very cute, brand new Bronco, stopped to take a peek, & Kyle came out and was just so polite, kind and again, not pushy (so appreciative of that)... LITERALLY- We could not wait to go back the next morning even. It was the easiest, most enjoyable car purchase we have ever made. This gentleman is a absolute asset to this company. The car is absolutely beautiful and I'm thankful to Jim Trenary Ford in Moscow Mills for having such a beautiful car & for also having such a wonderful salesman on their team because honestly if the salesman had been trying to push me into this car (the typical way they usually do) in anyway, shape or form, or made it uncomfortable, we would have been out of there in a New York minute. However, This gentleman had heart and a personality (Rare nowadays)! 5 stars ALL across the board on this one you guys. Amazing job. I look forward to our next purchase with you all. Thank you so very much. Really and truly..

Went online to schedule service and it didn't show any openings for 6 weeks. Called the next day…read moreand they said the could probably improve on that and would get back to us later that day. Never heard from them after 2 weeks.

Got a quote for plugs and coils for a 2019 Dodge Durango V6, and they quoted $1,600. They claim…read morethey receive high-quality parts. Parts from AutoZone are $365. Parts at other places were even cheaper. They said the cost for the "high-quality" parts was $800. I spoke with many mechanics who said the parts from Autozone will work perfectly fine. Scott's couldn't tell me what brand they use for parts because the price gouging would expose them. The point is, be very careful when dealing with them because you WILL pay more than other shops for just the parts. Do your research and don't trust solely on positive reviews. I had very high hopes for this shop as I been looking since Kenny retired from Mays Auto Center in Warrenton. I was looking for an honest shop that I could use for many, many years,

I've been using Scotts auto service for the last 3 years. They are upfront with repairs and cost…read more The repairs are done in a timely manner. Communication is first class.

NEVER do business with them!!! We heard a noise when test driving, Frieda promised they would fix…read moreit, they never let a problem go. They changedthe back brakes and said the other noise was "normal". Come to find out the alternator was bad, it was under warranty (we had to pay 50%). Got that done, and less than 3 weeks later, the alternator is bad again. Did the warranty place give us abad alternator? that we just paid $300 for out of pocket. Im so upset we have had this POS car for 2 mos. Its a shame we though highly of Frieda, and she in turns sells us a lemon. Im furious, we have changed front brakes, alternator, and have replaced the ECM. In two months we have spent $600 and this POS still needs a damn new alternator that works. DONT go to this place!!!

I will NEVER do business with this place again…read more The original experience was fair. The people were pleasant, but the "building" was a double wide trailer with a nasty bathroom. The sink was broken and dilapidated. Just not a good first impression. It honestly should have been my first red flag telling me to run. The sales persons told me the vehicle I was purchasing was well kept, it was his mother's car, no issues ever etc. Boy was I dooped. Maybe it was the fact I had a 3 month old with me, maybe I was sleep deprived, or maybe the car accident I was in causing the need for a different vehicle caused a lapse in judgement, but these guys really pulled the wool over my eyes. The horn worked by a bi-pass button. It looked like a house door bell. I looked past it because it worked. Not even a month off the lot I had to replace the valve cover gasket, valve rings, the head gasket had to be resurfaced and the water pump replaced. The lot paid for the majority of it because of the "extended warranty" they had on it. BUT his mechanic had to do the work. Five months later, the drive axle broke. We replaced that. A month later, the transmission went out. We had to rebuild the entire thing. We drove the van a whole two times before the serpentine belt busted. After replacing the serpentine belt, the very next day we were informed The Car Store rigged our fuel line. Now we are rushing to sell the biggest money pit we ever purchased to get a decent vehicle. Thank you The Car Store for putting a struggling family with a newborn child into an even worse financial situation for a quick buck. You people make me sick with your empty promises and terrible morals.