The manager was able to squeeze in my auto emissions and inspection at the last minute, on a…read moreSaturday at the end of the month. I also had them service the air conditioning system. All this was done on a Saturday morning at a reasonable price. thank you.

Overcharged for the repair. The replaced part went bad and they said I was never a customer there…read more Since my car was broken down by another shop had it fixed there. Made a lot of excuses and didn't want to work with me. The next day they said they found me but it was too late.

Took vehicle in for emissions inspection..failed..3 weeks later he got to me after plates…read moreexpired....charged me 500 dollars to replace an oil sensor (way too much) still failed and said I needed to go the dealer since he couldn't figure out what was wrong. $500 broker and still not fixed...not happy

We've taken all of our cars/trucks in our household here for the last almost 4 years. Jimmy is…read moretrustworthy and reliable, and him and his team do great work. We won't go anywhere else!

I have found Lens automotive to be very honest and helpful with the care of my families cars. Since…read morebeing recommended to them 8 years ago I go to no other even for tires I stopped using Costco. They are great.

I think that lens auto is the most honest repair shop I have ever been to. I am a very easy…read morecustomer to take advantage of because I do not know the very first thing about automobiles. On top of that - I can be very annoying with my anxiety, because as many know, car repairs cause immense financial stress, especially for a young adult like myself just coming into financial health. They will NEVER do a repair that doesn't need to me done, or upsell you without consent. This should be baseline, but I've experienced this so many other places, especially in Kirksville. The price of replacing my radiator had me feeling physically sick for days because I had no idea if it would total my car or not. They worked around the budget that I had said to find the most workable price for me, and then when my transmission shot in my car 2 weeks later, they found a way to connect a minor transmission repair to my radiator and gave it to me for free. Saving me, what could have been, 100-1k at other stores. Their customer service is off the charts, very knowledgeable and professional. I will continue to bring my car here for the coming years.

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blank check today.

My hood was not closing all the way, and I had a relatively long drive ahead of me. In my desperate…read morestate, I went to the closest auto center I could find, which was H&S Tire and Auto. I asked the guys to just take a Quick Look and he got it closed for me SO QUICK!!! It looks like I need a new latch but they helped me out and were very friendly! HIGHLY RECOMMENDED! Thank you guys!!!

I can't say enough good things about Master's Touch in St. Peters, Missouri…read more On the Friday before the holiday, they agreed to take a look at my car as a walk-in when it started acting up. Everyone was incredibly kind, welcoming, and helpful from the moment I arrived. Zane came outside immediately, checked my oil, and then offered to run diagnostic codes on the car. He took the time to explain the report, reassured me that the car was safe to drive, and--with absolutely no pressure--simply asked whether I'd like to schedule an appointment to have it checked further or wait to see if the issue happened again. When I offered to pay, he told me there was no charge. I even tried to give him a tip to buy lunch, and he politely declined, saying the only thing he wanted was for me to tell others about the business. Service like this is incredibly rare these days. I wish I lived closer, but I'm honestly considering making the 40-minute drive to have them become my regular mechanic because trustworthy, honest shops like this are hard to find. I can't recommend Master's Touch highly enough. If you're looking for a mechanic you can truly trust, this is the place to go!

We had our Toyota towed to this ridiculously bad shop after the brakes failed. A $1600+ repair…read morelater, the brakes failed again after fewer than 15 miles. We unwisely let them try again under their one-year repair warranty. Total brakes failure again within 20 miles. They offered- laughably- to try a third time. No refund, of course. Another shop fixed our brakes with none of the problems Master's Touch told us caused the repeated failures. Meanwhile, they demanded $300 to replace our battery, asked $200 for a "hard to find" license plate mount for my kid's car ($20 on amazon), and took weeks to turn over the money they got when they sold her wrecked car for us. Do not trust these clowns or their warranty.

These guys are the best! But don't tell anyone Always busy, but accommodating and fair!read more

The team up at Weldon Spring Automotive are good people. Glad to have a trustworthy shop close by.read more

Awesome service. Steve and his pros don't cut corners and do the job right. I've thrown some curves…read moreat these guys with my custom car. They always rise to the occasion and deliver true service. Highly trustworthy, timely and extremely fair pricing. Tim is the best. I'm a car show guy. So it has to be done one way...right. They also have worked on my other cars. The only place to take your vehicle in town. If it's out of your way, they are worth the extra effort.

Very professional, very prompt and very friendly. I highly recommend Lasater to anyone looking for…read morereliable, expert automotive service. I'll definitely be returning for all my future car care needs.