When ever I go to Fred's I ALWAYS get great service . And I…read moream a retired service writer of 30 years they treat me the way I treated my customers . They are the BEST!!!!!!!

Can't say enough about my positive experience at Fred's. While traveling I asked someone for a…read morenearby old school repair store in Fred's was recommended. I was having a leaky tire problem and they filled everything up checked it didn't see any leaks and didn't charge me anything and sent me on my way. It reminds me of the type of place that I go to for repairs back home. I have to emphasize they were busy and didn't have to help me in the way they did but they chose to could have very easily told me sorry we have no time. If I live nearby in the area I certainly would not hesitate to use our services based on my experience there.

The best, hands down!…read more We take all our vehicles (3) there. Quick in/out service and fair pricing. We've had basic services ( brakes, new alternator, etc). As well as a couple " mystery noises" remedied over the years.

Dan is great and treats my 1988 Celica as if it was his own! He definitely knows Toyotas and will…read moretake good care of you.

This place is just the best. Fixes issues relatively easy and charges what should be charged. We…read morebring our vehicles here when something needs to get fixed right the first time. Franchise shops will have you spend $1000s on what they "think" is the problem. When you should have brought em here in the first place.

Great auto shop! Got new tires put on and emissions. The team was professional, honest and…read morefriendly. The waiting area was nice and I was able to get on Wi-fi easily and worked while I waited. Would continue to come here for auto needs!

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

From the start, this dealership made the buying process a breeze. I spent several months exploring…read moremy options for a Lincoln, and the sales and service team answered every question we had--patiently and thoroughly--each time we visited. There was never any pressure to buy, just great service. My wife's last two vehicles were a Lexus and a Mercedes ML, so we were looking for true luxury. After test driving two models, we knew we made the right choice with the 2026 Nautilus. The dealership was even willing to dealer-trade for the white exterior and interior combination we wanted, and as expected, they had it here in just a few days. The follow-up after our purchase exceeded expectations as well. Special appreciation to Terry Overkamp and Nathan for making the entire experience outstanding. I know my wife will truly enjoy her new Lincoln. I will too. GS

My wife took our 2021 Nautilus to their service department for a recall engine valve test. She is…read morenot the type to complain at all but when she returned from the appointment, she was furious at the rudeness and dismissive attitude of the service person she had to deal with. This is how Lincoln hopes to improve its position in the competitive arena of luxury car ownership/service experience? No excuse.

I scheduled an appointment to have a lug nut replaced. They did an inspection on my car and noted…read moreI needed 2 air filters in addition to the oil change. They took care of everything and the car was ready that afternoon.

My family has relied on JC Car Care for many years. We use them for everything from state…read moreinspections to checking out weird noises to the time one of us got carjacked but eventually got the vehicle back (true story). They're not perfect. When my adult daughter takes her car in, they still call her dad with updates instead of her, but we can get that fixed. We appreciate the ability to drop a car off and leave the keys in the safe drop box. They're also realistic about when they will be able to work on a car, and what kinds of work they do. I still prefer my husband to handle all things car-related (Empowered AND old school?) But I know that when I need to, I can talk to the JC folks and they'll treat me fairly. I don't need to worry about being discriminated against because I'm a woman or ignorant about cars (even though I am both.) I read the review by Suzy G a few months ago. I'm was shocked that JC totally screwed up and caused such distress and expense for her. Yet, I respect that they owned up to their mistake publicly. That speaks volumes. How many companies are willing to take ownership of their problems, not just praise?

I took my car in for the AAA Free Inspection. H & S was great. Helpful and friendly. I was very…read moreimpressed. The service was fast and the waiting area was comfortable. They took the time to answer my questions which were not related to my visit. I will definitely use them from now on for oil changes, repairs and tires. Mary Lou

I took my car here for a safety and emission inspection. I am a little torn on the review type due…read moreto my experience, so I will list a "good and Bad." The Good: - They were able to get me in quickly. Many places hem and haw about inspections, but I didn't get that impression here. - They have a phone/tablet charging stain in the waiting area. Pretty neat touch, but the cords do not extend, so forget about plugging in your device from the couch. The Not-so-Good - Parking? Forget about it. I have never gotten a decent spot, and usually have to park across the street at the railroad tracks. They have a VERY small parking lot that has been full each time I was there. - My inspection failed because of a leak at the muffler exhaust flanges. Another shop inspector told me that he would never have failed me for this. I looked at the State requirements, and it seems it would, in fact, fail because of the flange leaks. - Here is what I REALLY didn't like. In order to fix this, they wanted to replace the resonators, pipes, and mufflers at nearly $1400. When I asked if the flanges could simply be cut out and a new pipe welded in place, the guy actually LAUGHED at me and said that is not something they would be able to do. Let me be frank... I work on my own cars and am VERY good at recognizing BS when I hear it. His laughter made me feel like I asked a stupid question. At least, it was an attempt at that, maybe. I am extremely well-qualified. After he laughed at me, it changed my impression of this shop... permanently. I am livid about this, and that other people may be prone to not questioning them. - What did I do instead? For a few dollars, I cut out the flanges and welded in pipes. Right... I said, "a few dollars." Not $1400. After the repairs, I brought my car back, and it passed inspection just fine. I had an opportunity to listen to some interactions while I was waiting. I am guessing a "manager" was in the lobby and on the phone while the other worker was trying to talk to customers. It was almost impossible because the manager was being so cocky and loud. I did not like that, either, because it gave the impression of cockiness and rudeness. Would I take my vehicles back here? NO... NO, NO, NO! Laughing at my question is NOT a good response. $1400 for replacing exhaust, resonators (etc.) that DID NOT need it vs. a simple fix I did myself left a permanent negative impression about this business. Making me feel like an idiot was not cool. It left me wondering how many other people fall into this trap and blindly hand out money. FOLKS... Ask questions... Get second opinions! Don't settle for the first answer, and NEVER allow someone to laugh at you and make it sound impossible. I'm sorry guys - No blind paycheck today.

Very honest,and knowledgeable. Only downside is very slow. This is a constant problem. I have gone…read morewithout my truck,car for a week just for a state inspection. I am now on day 2 waiting on the truck inspection. This is with calling 3 weeks early to make an appointment.

I've been using Kar Tech for the last couple of years now. Randy and his team have continually…read morebeen fair and honest with me. Prices are reasonable compared to other shops. Turnaround is always pretty quick. Not going anywhere else anymore; I know I'll get my vehicles fixed right at a fair price.