I have been under the care of Dr. Randall over 10 years , she is wonderful, dedicated, very easy…read moreto talk to. Her practice is small but she knows her patients by name and remembers you and your history. I don't feel like a number when I go to see her and I trust her in every way to keep me healthy when I have concerns. She is what I consider a real Doctor because if you are super sick she does make house calls. She also is my GrandMothers Doctor and well if you want a Doctor who doesn't rush you and is there to assist you in anyway I recommend Dr. Randall 100%! She is very understanding and helpful! Never a long wait in the office and the office ladies Roxanne and Elizabeth are both very pleasant and easy going. I am greatful I have her as my Doctor!!!

Let me start by stating that I used to work with Dr Rendall, a completely lovely and dedicated…read morewoman. Her clinic is run a bit differently then what you are used too (in a good way) as she has this cool set up where you pay a flat (monthly) fee and can see her as many times as you need. She has other options but that is how most of her patients do it. Seems odd, but for those of us without insurance, it is a much cheaper way of getting (amazing) healthcare when compared to other options.

Stephanie Wilson is a physical therapist for Optum at Harbor Pointe in Mukilteo. She is AMAZING. I…read morehad a somewhat complicated knee replacement in February, and I just finished my PT last appointment. No more pain, much more movement, I'm already looking for fun places to walk in our beautiful PNW! She's knowledgeable, personable, caring and a ray of sunshine each and every appointment. This woman made my recovery faster and better than I could have ever imagined. I can't recommend her highly enough. And I'm sure going to miss seeing her every week!

The lab here is terrible. Rude reception, not once but every time. You walk up and they stare at…read moreyou. There is a sign that's says to check in at the reception desk. The lab appears to have its own reception desk. The sign could be referring to the main reception area but it is not clear. The lab reception desk is only for an Optum employee to stare at you snd say sit you will be called. No greeting just a stare and told to sit. Terrible way to run a clinic. They should know that Empathy is an important part of patient care.

Great doctor. Bright and knowledgeable! I feel comfortable sharing anything I'm going through to…read moreget the best care. I'm sad for him to be changing providers. But I highly recommend.

AWFUL!!!! This guy acts like he cares when you see him then talks badly about his patients when you…read moreleave.... Do not know how he became a dr in the 1st place, terrible bedside manner he is a joke.

Love Dr. Hafford. He asks a million questions and takes a while during appointments. This may be…read morecumbersome for some, but he is thorough and solved several of my health issue conundrums.

Went to doctor Lindsay for my annual check up and has was wonderful. Great bedside manner and she…read moretook the extra time to get to know me and make me feel comfortable. The staff are very professional and friendly too. Got my annual and blood work all done really quick with no delays. Would definitely recommend her.

Dr. Middleton is the pediatrician of our two daughters. She is hands down the best pediatrician…read morewe've had. We came from Boston and and just lucked into her because she was close. She does a great job listening and we never feel rushed. The rest of the staff does a great job as well. We've recommended her to several friends in the area.

I have been a patient for years now, I don't understand the change, I just called and was literally…read morelaughed at on the phone while trying to handle a referral request that the neurologist that I need to see for my sever migraine attack that I just experienced insisted I get from my primary MD. This was the second request. The receptionist was clearly having a joking conversation as she answered the phone, in a good mood fine, laughing?? a little strange, continuing to laugh during our conversation and after putting me on hold, entirely unprofessional. All this on top of when I asked the number it was originally faxed to she said and I quote " well I wasn't the one who faxed it, I just called you and told you it was done!" ... then when I asked again what number it was faxed to "Hold on (laughing) I have to get to another screen!" then still no answer to the question and put me on hold, only to come back to the phone still laughing and tell me it was electronically signed by the doctor and that all she knows. I work in this field and happen to know the EPIC software that they use. It is clear that they sent it to the wrong doctor and are refusing to admit that is what happened. That to me is shady. When she asked me for the doctor's name and fax number again, that was when I was certain. I am very disappointed and hope that someone at Providence reviews their YELPS. Better luck next time. For the record, they still have amazing docs. It's too bad the office staff has been acting so shady. They are making people wait, lying and, over all unprofessionalism as of late.

Very , very rude . They put me on hold, because they can't answer a question about vaccination …read more.. i wait on hold for more then 10 min and then they just hang up . I call again and they talk to me in a rude manner.... I Didn't really get a good explanation for my issue ...

Every appointment they have been late. Our kids doctor is great and we received great care from her…read more but that's the only positive. This office harasses you on being "on time" which is 15 minutes before your appointment which is typical for any appointment but they are consistently late. Always running 30 minutes to an hour late into your appointment time. It's ridiculous. Yesterday we ended care at this office due to them being late AGAIN. We called ahead this time to confirm with whether or not they were running on time so we wouldn't have to wait super long with a newborn. They said they were on time so we proceeded with the appointment. When we got there, my husband asked about timing and come to find out they were running late. We arrived 5 minutes early as we don't come 15 minutes anymore because we were tired of waiting regardless of our set time. He sat down and waited until 9:05 which is 5 minutes past our actual appointment time as to which my husband got up and asked how late they were running and was told probably another 15-20 minutes before he's put into an exam room which he then asked how long it would be once he's in the exam room and the front lady kind of shrugged and couldn't give him a time. Also, the front desk lady acts like a complete Karen. She mwanted to argue with my husband about ID verification which is completely fine they wanted to see his ID but all because he made a comment about saying "oh is this a new policy" and she snapped at him about it and said "it's always been this way" which he responded just saying "oh this is the first time other than our first initial appointment" she proceeded to correct him only to have the same thing happen with the next patients walking in saying the same thing. I found it completely rude, not necessary at all and unprofessional. She needs a lesson on human decency, this whole office does. At this point, my husband let them know that we would be leaving and transferring our care. So we didn't make the appointment and left. During our ride home my husband called Optum and we transferred our care. We were saw later that afternoon and were in and out of a different office within 20-30 minutes. They were actually ahead of time. Will not be going back to the Optum Harbour Point ever again.

Normal dr office but full of old docs who will retire after one year but they won't tell you that…read more They'll take your money and run. Dr bacon was the worst. Scammer, he tried to me me on different more expensive meds and almost ruined my life. Then just retired. This showcases the poor quality office that is Mill Creek Family Practice. I presented with my primary concern being losing my doctor again. They're liars.

I have been going there since I was a kid in the 90s and the staff there is amazing. I have seen a…read morefew different doctors when I moved away for a bit and MCFP's doctors made me realize how amazing they are. The front office staff is great too. I am bummed they got bought out my the Everett Clinic because them being owned by the doctors let them treat people without money in mind but the same folks are still employed there which made me keep coming back. Glad they got rid of LapCorp there, that place is just a zoo. 30+ years and still coming back to them.