I love this car wash‼ The staff are friendly and willing to help you. It is so convenient and the…read morevacuums are good, which is important to me. Many places I have gone in the past have very poor vacuums.

It was decent clean they have amenities available in the vacuum area. Which is a plus. The young…read moremen that run are very patient & helpful.

Friendly service, they have a really nice inside or outside lounge area that is shaded and very…read morenice. They were very nice and helpful and you can't beat the works for 50$

Everything!!! I was there a few days ago and since new management took over, it is even worse…read more They just barely wipe and swipe!!! Save your money and call one of the more qualified mobile cleaners to come to you

Did an excellent job. Loved the conveyer belt auto wash. Signage was confusing for a first timer…read morebut thats the only bad part. Lounge was nice with plenty of amenities like free snacks, soda, and coffee. They diligently worked on my dirty car (which is all viewable from the lounge). I don't blame them on saying upfront it won't be perfect but i was really surprised at the outcome

1st. Had to hunt for car keys 2nd Harper threw my ash tray…read moreaway 3rd paid $70-80 for complete interior and exterior and STILL had to ask about tire brightener Over all the service AND ATTENTION TO DETAIL has drop drastically

We paid for a big wash and wheel. And that's exactly what we got! The staff scrubbed our truck down…read morereal squeaky clean!! We were very impressed, most places don't put too much effort into getting those bugs off the grill but Surf's Up did. We recommend!

I can wash my car myself, and I even enjoy doing so. But when the service is so wonderful AND they…read moreprovide vacuums and drying towels for you [which I appreciate very much] I will gladly chose Surfs Up! The staff is super helpful and courteous - always have a smile on their face - and make it an enjoyable experience. So hat's off to the wonderful job of hiring and training your staff! Best part, my grandchildren Love to watch the actions going through (sudsing and rinsing) and then get to help dry. Special treat is a free sucker . Best car wash I've ever been to

Came here to clean all the salt off my truck after a 1000 mile drive…read more Nice people and a good wash. David was extremely helpful, polite, and knowledgeable. 5/5 would come here again

I always get what I pay for here! About 8months ago, I was having some trouble getting the machine…read moreat the entrance where you pay to work. The attendant came out in less than a min. As I was waiting for the attendant, I noticed a tree branch had fallen into the bed of the truck and that I hadn't flipped the passenger side mirrors in. I told the attendant I would need to wait bc I needed to take the branch out, and flip the mirrors in. He told me he would grab the large branch out of the bed it if I didn't mind, and that he would flip the mirrors in for me. He had a great attitude, all smiles. These are the types of ppl that that I enjoy tipping! Tips must not even expected there, and he definitely didn't even see a tip coming his way. The guy told me no need for a tip and was very reluctant to take it. Needless to say, I told him to please take it. After he asked me 3 times if I was sure, still still reluctant, he finally took it. He literally tripped over the curb when looked back at me bc he was clearly shocked when he noticed it was a 20. He approached me when I got up to the wash telling me thank you again and said it was going for diapers that he didn't know how he was going to pay for that day in the 1st place! GOOD PPL NEED TO WIN

Submitted a complaint by email then on website. Got a response on that website to contact them…read moredirectly for Followup. So far no direct response even after multiple attempts on my part. My conclusion is that they really don't care and the one response on their website was just to appear responsive.

Unacceptable Experience at Oak Ridge Location…read more I had a very frustrating and disappointing experience at the PureMagic Car Wash in Oak Ridge (360 S Illinois Ave) on April 5, 2025, around 10-11 AM. I stopped by to use the free air station, which is advertised as available to the public. However, the layout of this location forces all traffic through the car wash line--there's no clearly marked exit or way to access the air station directly. There were over 10 cars in line, and I had no intention of using the wash--I simply needed air for my son's bicycle tire. Since there was no "No U-turn" sign, I safely made a U-turn in a spacious area to access the air station. A manager came out and warned me that I would have to buy a car wash next time just to get to the air area. I tried to explain the poor layout and lack of proper signage, but she instead told me I was banned from the property--all for trying to use the free air. When I called her out for being unfair, she escalated the situation by calling the police on her walkie-talkie. The police didn't even engage with me, clearly understanding that no law was broken. In my opinion, this setup should be considered a traffic violation--it effectively traps drivers in a service line with no legal or safe option to exit without making a purchase. This is a serious concern, especially for families or people with mobility issues who need to access the air station without being stuck behind a car wash line. This location needs better signage, a clear exit route, and serious training in customer service. Banning someone and calling the police over such a minor issue is outrageous and reflects very poorly on the management.

Thank the lord for this car wash!! Too many roller coasters, junk food and zero notice led to…read morekiddo destroying car. They have the best quality vacuums, detail air compressors, stocked well with rags and two cleaning solutions. I thought I'd never get it out of the door handle, but their air compressors made it a breeze! If you care about the cleanliness of your car this is the place! Amelio(?- 8/15@2:30pm) was super helpful, went the extra mile and did a great job! Will be going back in a heartbeat!!

Worst car was ever. Yes I drive a Jeep but the didn't even touch the front of the jeep. The kid…read moretook my $24.00 didn't day anything about the bullbar that it won't touch the front or I would have gone somewhere else. Will be sending pics to my bank and disputing the charges. Sucks to be treated this way. If you are here for Jeep Invasion don't use this place.