I've been researching lash lifts for a while, and after searching Google I found this salon because…read morethey offered a Groupon. Looking back, that should have been my first red flag--the Groupon only saved about $15 compared to the salon's regular price, but I didn't think much of it.
My second red flag was when I arrived and noticed the technician wasn't wearing gloves. During the service, my eyes were burning while I listened to the timer go off multiple times. I was left alone for so long that I had to repeatedly call out, "Miss?" and "Excuse me?" before someone finally came back.
I normally tint my own brows, so I wasn't planning on adding that service. However, I decided to treat myself since it had been a long time, and I agreed to a brow tint and dye. Unfortunately, the results were awful. My brows looked blocky, overly dark, and completely unnatural. I specifically asked several times if they would look natural, and although I was told the dye would stay on for 15 minutes, I became concerned and asked her to remove it after about seven minutes because I felt it was already getting too dark. My concerns were valid.
After seeing how the tint turned out, I agreed to have my brows waxed--not because I needed a wax, but because the tint had been applied unevenly, without any real mapping or attention to shape. Unfortunately, that only made things worse. During the wax, my skin was burned, wax got into my eyebrow, and the technician had to ask another employee what she should do.
As for my lashes, they're stiff, crunchy, and overprocessed. Even worse, the entire outer third of one eye was missed. The technician told me those lashes had been "stuck under the pad" and that she noticed it. If it was noticed during the service, I don't understand why it wasn't corrected before continuing.
To make matters worse, my brows were **tinted and dyed before being waxed**, which can be extremely irritating to freshly waxed skin and isn't the order I would expect. I even questioned the process, but my concern was dismissed.
Overall, this was one of the most disappointing beauty experiences I've had. I left with overprocessed lashes, uneven brows, burned skin, and results that looked nothing like what I requested. I cannot recommend this salon for lash lifts, brow services, or waxing.