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    Bell Robert L, DDS

    5.0 (1 review)

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    13 years ago

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    Tooth Story - Education and outreach (in fun and innovative ways, of course!) are a big part of the mission at Tooth Story.

    Tooth Story

    3.4(10 reviews)
    45.8 mi

    My children have gone to Dr. Emilie at Tooth Story in Manhattan, Kansas for 6 years. We have always…read morehad a good experience. No issues, the staff was kind. Recently my son and daughter went in for a routine cleaning. First at the cleaning our images were viewed at a computer in the lobby where other patients' families were. We were told they both had cavities and would need to have follow up appointments. 3 weeks later my son went in for his cavity. He was given nitrous oxide without consent. They fixed his tooth with a crown. The evening of his fix and the next 3 days he complained of pain in a different tooth. His tooth also chipped Sunday evening. The office is of course closed Friday-Sunday. First thing Monday morning I called the office and asked for my son to be seen. They do not see patients on Mondays, I did request him to be seen the next day or as soon as possible. They did get me in the next day and my son had his tooth pulled, a spacer put in and again given nitrous oxide without my consent. After the procedure was done I was asked to checkout and pay and told Dr. Emilie would talk with me. I was brought back to a room where Dr. Emilie and one of her staff were. She asked me about my phone call with her staff and I explained what had been said, I honestly do not feel I was rude on the phone at all. She then goes on to tell me that my son's pain. My son's discomfort was not her fault but mine. She told me I was a NEGLIGENT mother and my husband, and I were negligent parents for not bringing our son into her office in a timely manner. She told me I caused my kid pain and for his tooth to chip. She looked me straight in the eyes and told me I was a negligent mother. She is cruel, heartless and completely unprofessional. I would absolutely never recommend my worst enemy to leave an office feeling like I did. My greatest joy in life and greatest priority is being a mother and I left there feeling in every way like a failure.

    Absolutely amazing! One of the first dentist offices that I enjoy with a passion. The staff was…read moreamazing, the building was clean and amazing, and the work that they did was phenomenal. The staff really did interact how I imagined that they should, and they met my standards and exceeded them! They held a conversation and asked questions that made you think or they told funny jokes. They do a very well job at interacting with children! The building was clean and even though it was a house turned into a business l, they did a fantastic job at turning it into an office and the layout was fun. They treated me well in general and was ok that I am a little bit slower and doing what they asked me. They asked for my preferences and helped a lot.

    Photos
    Tooth Story - Staff photo taken during our open house summer 2016.

    Staff photo taken during our open house summer 2016.

    Tooth Story - Superhero Sealant days are a big deal at Tooth Story!

    Superhero Sealant days are a big deal at Tooth Story!

    Tooth Story

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    Michel Dental - Topeka - Front Desk

    Michel Dental - Topeka

    3.7(20 reviews)
    0.4 mi

    Go to FOX Dental, you wont regret it and will thank me later…read more Issues started with a couple crowns not being right which are still not right. Family friends children departed also due to incorrect crowns, which this office strangely has you sign contracts for the warranty on them so you cant leave. Over the years spent well over $6K with this office and was about to spend another several thousand $, but thankfully woke up and will spend that with a dentist who is more focused on great experiences rather than $. I began to notice this $ focus about the third cleaning when the hygienist constantly tried to upsell me. I had to switch hygienist it was so annoying, plus she was very aggressive on my teeth. Second, when asking questions on billing, the front desk lady Mona had a temper tantrum in front of customers. Final draw was when I went in for a service and was told it would be no charge on "3" different occasions, one while sitting in the chair. Next week, got a bill. Called to discuss it with Kelly who only returns calls when, you guessed it, $ is due. All that came of that convo was disregard of being told there would be no charges and repeating argument that all services are ran through insurance and the bill is due. All around poor experience, poor attitudes, lack of knowledge of crowns, and $ over customer experience.

    Best dentist I've ever seen, says the person who stopped seeing dentist over 10years ago due to bad…read moreexperience. I strongly recommend them. No wait time for me, very attentive, patient with me and explained everything I needed to know. Great recommendations for me on all I needed to do and their rates are amazing! If I don't have a dentist, try them!

    Photos
    Michel Dental - Topeka - Waiting Room

    Waiting Room

    Michel Dental - Topeka - Building Front

    Building Front

    Michel Dental - Topeka - Pano X-Ray Machine

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    Pano X-Ray Machine

    Bell Robert L, DDS - pediatric_dentists - Updated May 2026

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