I moved in last month. Everyone from the managers to the maintenance crew has been wonderful. If I…read moreneed some things fixed they're on it immediately. All of my neighbors are nice, many offered to help me while moving. The neighborhood feels very safe and the grounds are tidy. I love it here and hope to stay for a long time.

The Adega is now fully constructed in a sterile area of Rohnert Park…read more Graystar Worldwide owns & runs this luxury apartment complex. My visit to Adega & Fiori Estates (another Graystar across the street) was great, but did not lease. Found Rohnert Park luxury for $1000./mo less (less sq ft) for a single senior. Thanks Adega & no worries.

I've been living at Fiori Estates for about a month now, and overall, my experience has been…read morepositive, with one exception. The grounds are beautiful, the amenities are great, and the community itself is quiet and well-kept. Neighbors are friendly, and it's been a peaceful place to come home to. Luis in the office and Kevin in maintenance are absolute gems. Both are quick to respond, genuinely kind, and take the time to get to know residents. The few issues upon move in that I've brought up have been handled promptly and with a positive attitude, which makes a big difference when settling into a new home. That said, I did have a concerning experience when reporting a potential electrical hazard and mold issue. As required by the California mold addendum (and just basic common sense), I called the office immediately to report it. Unfortunately, Maurace, whoever he is, was dismissive, repeatedly cut me off, didn't take the time to understand the issue or ensure it was properly addressed, and abruptly told me he was ending the call. That kind of response is not acceptable, especially when residents are raising potential health and safety concerns in our own HOMES. No one should feel like an inconvenience for reporting something that could impact their safety and well-being. Maurace, I see you are the one responding to these reviews, so I genuinely hope you take this feedback seriously and reconsider how you speak to residents. This wouldn't be acceptable at any rent level, but it's especially disappointing in a luxury apartment community where rent is well over $3,000 per month. I'm hopeful this was an isolated experience, because the rest of the team, especially Luis and Kevin, have set a much higher standard for what resident care should look like. Five stars minus one for Maurace :(

For such a large complex, they only have maybe a dozen (at most) guest parking spots. 9 times out…read moreof 10, they are taken by residents and not actually available for a guest to use. Management is aware and has done nothing to help with the problem. The lack of communication with them is extremely frustrating. I would not recommend this complex.

Our personal experience from that housing facility was awful. We lived there for 3(three) years…read more The manager, Jenna, is only good for public relations, she doesn't know how to do her job properly, and this is one of the reasons that the apartments are "overpriced huts". All the times that we had some problems, she confirmed that they would fix the problems, but in reality, they did not have done proper repairs and maintenance for the simple reason that they did not care. They are there only to collect the rent fees. The maintenance staff is quick to come "to fix any problem" but in reality, they put "band aids" so there is accumulation and increase of the problems. The apartment that we lived in, had signs of mold and silverfish, and any time that we mentioned this problem to maintenance personnel and more specifically to Jorge he said to us to clean the walls with cleaning solutions against the mold, and to throw away the silverfish from the light of the ceiling. If this is not ridiculous, disrespectful and unprofessional, the neglect of maintenance of the building is for sure. The result was two times, the dirty water from the washing machines from the apartments vertically above us to run and to fill in our apartment from the washing machine drain pipe. Water filled the floor and of course these things happened after hours, we had to wait for maintenance to arrive to do something to fix it. Meanwhile our home became flooded with dirty water. In addition, there was mold in many parts of the apartment that we were trying to clean. Both me and my wife are asthmatic, we mentioned this problem to manager Jenna, but "fall on deaf ears". The bathroom was another issue, constantly problems with the sink and the toilet. We were lucky compared to some other neighbors who had sewer back up in their apartment. As regards the external broad area of the housing community, every night there were visits of transients, dealers, and "dumpster-divers", In simple words, it is an overpriced dumpster. Stay far away and save your money.

This has been a great apartment complex to live in. The Manager, Jenna, is wonderful to work with…read more I personally have experience with her, Jenna's patience, kindness and professionalism is truly appreciated. The apartments are nice, maintenance staff are respectful and responsive. I've also had good experience with the leasing consultants. Thank you Jenna and the Mountain Shadows staff.

Leasing office is always getting things wrong and charging a late fee when we pay on time. The…read moreapartments it self is not worth 2500 a month that I'm paying. Maintenance never wants to fix things and say that we have to do it, water pressure from the sink is so bad we can't even rinse the dishes. I'm are moving out. I've been in older buildings and have it be much better don't know what's going on here.

Just moved in recently and had a great experience. Apartment worked really hard to get me in the…read moreapartment asap. My old apartment had water damage and I loved how this place looked and all the amenities. They have tennis courts, two pools, two hot tubs, and a small gym. Neighbors are super nice and love how my parking spot is right near my apartment. Always heard good things about the apartment and so far they have succeeded my expectations. The only thing that worries me is that it is a non-smoking complex, and the people who smoke are suppose to be on the sidewalk smoking, but they stand right outside my apartment and smoke in the parking lot.

Great community nice clean and quiet. I feel very safe plus I'm close to so many stores and the…read morebuses

I have finally found my forever home. I say that like I just moved in. We moved in 9 years ago…read more And what a God send to be able to move in here. We have seen alot of managers come and GO. Our current management staff is steller. No more band-aid on repairs to break again very soon. Maintainence and repairs are completed correctly or replaced. Our office staff are considerate and very informative as to any and all events that might effect our every day living. The grounds are landscaped for us all to enjoy. Take a walk and smell the roses. We love living in a peaceful enviroment. Thank you Copeland Creek/Reliant Property

The rent I'm paying is not comparable to other places because Americana doesn't have any of the…read moreamenities that others provide and tenants have to pay for all utilities and shared costs. This has been an issue since they started installing washer and dryers only for the new two bedroom units (most of us don't have this benefit). The rest of us will end up picking up some of that tab since the water bill is allocated equally. I've noticed a huge increase in my bill from the company they contract that bill back all costs (literally everything, including fees and trash). There's a shared laundry room where the rest of us will pay at the machines. It's inequitable. Be prepared to pay much higher costs than other places. The gym is nonexistent... it has been closed for the past two years and it's now a completely empty space used for the occasional maintenance storage.

We've been living at Americana Apartments for a little over 2 years and are very satisfied with the…read morequick response we get from the manager Alicia and Fernando who does the maintenance , whenever we need anything. They're very friendly, helpful and responsive with any questions or concerns we may have. The landscaping is well kept and the complex has been recently renovated with fresh paint and new windows/sliding doors. Overall a nice place to live.

Park Club Apts on East Cotati is another FPI Management spot. Their lease offer application was…read morechallenging & lease contract was 64+ pages at The Lenox in Rohnert Park were the units are larger along with a steeper rent. Oh well, piss & moan all you want about the Park Club management cuz it's about the same here except the SMART station is not exactly next door.

Great complex, very safe, management very nice and professional. Sadly had to relocate due to a…read morework transfer. Would highly recommend living here!

NOT ENOUGH PARKING! You will be towed from the property if you park in a guest spot overnight…read morewithout a guest pass. A ticket would be enough but no, you will be towed for $500. A snitch lives on the property and will call on your car. Kickbacks?!

Advise! Think very well before you move in here! If…read moresomething gets broken, it takes forever to get it fixed. Overpriced, and you can't even use the amenities like pool, gym, or club house. I have friends renting at other complex nicer than this one and they are already able to use pool and gym following COVID-19 health regulations. All they did was sign a waiver to use the amenities.

CHARLIE girl you were fantastic!! From start to finish. She was helpful and efficient. From showing…read moreme the apartments to answering all my questions. She went over and above to make sure I was comfortable and confident in the whole process. What to expect and different charges to expect. She's the best!! Thank you so much :)

Charlie in the office goes above and beyond to find you a place and get you what you need. She…read morealways answers and responds to your needs and concerns with respect. I never felt judged by her being low income housing recipient. Fair treatment here at Lenox!