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    Park Ridge

    3.0 (84 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    this is clean lol
    Betty C.

    Pros: Emergency is near Conveniently located to grocery stores Nature Trail accessible Con: My first month - huge DV. The neighbors went to jail and bonded out to fight again. It's like a norm for everyone around here. Ashley, Mike, or Derick can careless. I guess as long as the residents pay rent on time. Overly priced & amenities were recently renovated. We are paying the price. Cheap & thin walls; You can hear your neighbor moaning during intercourse. The open and available pool is always dirty. The laundry room is always dirty. Be careful of leasing office employees (all) Poorly kept building structure--visible old paint chipping, Heavy weathered window sills damage. Dog feces throughout the community cause flies/gnats always around so keep your mouth closed while walking. No one cleans up after their pets. Active gang nearby. There is no speed limit for residents. Landscapers remove the leaves from the grounds and blow them directly onto your patio. Your packages will go missing Trash throughout the community grounds. No privacy. Modelo beer cans everywhere you turn. Residents will damage your car. Rarely any parking is available, except for the one assigned to your unit. Management only wants money! Money! Money! No interest to correct residents' complaints. I would not recommend it. It's an upscale "ghetto". Someone was murdered 2021 near his apartment.

    A view at park ridge
    Flora M.

    I use to not mind living here so much but after my car got towed and the tow company stated that PR was illegally towing cars, having them drive around limiting to towing 5 cars a night or so. What is the point of filling out a parking pass if the tow company can't get a copy of our cars. Park Ridge says they can't do anything about it... I've seen people put a green piece of paper over old parking passes and they do not get towed. Derek in the office is really helpful and actually a chill guy. I think he does a great job trying to relate to residents. AVOID SUSAN KONG. She has a piss poor attitude, she is every leasing offices nightmare. Also, one of the maintenance men will approach you in the laundry rooms usually when you are alone and he asks you to go to his church, Victory Outreach in Santa Rosa. It is a cult -- type it in google and the results flood in. I have been harassed twice by this man, and by the people who pass out those watchtower flyers -- they leave notes on your door, send you mail because they know where you live and visit multiple times within a month. The rent isn't worth what you are getting. Washers are always breaking, I have mold under my bathroom sink and termites in the kitchen. I'm moving in a week and have never been more excited to get the fuck out of park ridge. MOVE ANYWHERE ELSE BUT HERE EVEN A TENT IN THE PARK IS BETTER THAN LIVING HERE. ONE MORE THING: You share the water with. 3 other apartments. I have been burned at least a dozen times due to a toilet flushing in a completely different apartment!

    Some snap shots of "semi-renovated" apartment.

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    7 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    The people in the office are rude they denied my application for no reason. The apartment isn't even that great.

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    3 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    14 years ago

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    7 years ago

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    13 years ago

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    11 years ago

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    15 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Park Ridge

    Review Highlights - Park Ridge

    Also, Susan at the front desk is always a pleasure and willing to take the time with everyone who has concerns.

    Mentioned in 22 reviews

    Read more highlights

    Fiori Estates

    Fiori Estates

    (54 reviews)

    I've been living at Fiori Estates for about a month now, and overall, my experience has been…read morepositive, with one exception. The grounds are beautiful, the amenities are great, and the community itself is quiet and well-kept. Neighbors are friendly, and it's been a peaceful place to come home to. Luis in the office and Kevin in maintenance are absolute gems. Both are quick to respond, genuinely kind, and take the time to get to know residents. The few issues upon move in that I've brought up have been handled promptly and with a positive attitude, which makes a big difference when settling into a new home. That said, I did have a concerning experience when reporting a potential electrical hazard and mold issue. As required by the California mold addendum (and just basic common sense), I called the office immediately to report it. Unfortunately, Maurace, whoever he is, was dismissive, repeatedly cut me off, didn't take the time to understand the issue or ensure it was properly addressed, and abruptly told me he was ending the call. That kind of response is not acceptable, especially when residents are raising potential health and safety concerns in our own HOMES. No one should feel like an inconvenience for reporting something that could impact their safety and well-being. Maurace, I see you are the one responding to these reviews, so I genuinely hope you take this feedback seriously and reconsider how you speak to residents. This wouldn't be acceptable at any rent level, but it's especially disappointing in a luxury apartment community where rent is well over $3,000 per month. I'm hopeful this was an isolated experience, because the rest of the team, especially Luis and Kevin, have set a much higher standard for what resident care should look like. Five stars minus one for Maurace :(

    For such a large complex, they only have maybe a dozen (at most) guest parking spots. 9 times out…read moreof 10, they are taken by residents and not actually available for a guest to use. Management is aware and has done nothing to help with the problem. The lack of communication with them is extremely frustrating. I would not recommend this complex.

    Mountain Shadows Apartments - Billiards table in game room

    Mountain Shadows Apartments

    (15 reviews)

    Our personal experience from that housing facility was awful. We lived there for 3(three) years…read more The manager, Jenna, is only good for public relations, she doesn't know how to do her job properly, and this is one of the reasons that the apartments are "overpriced huts". All the times that we had some problems, she confirmed that they would fix the problems, but in reality, they did not have done proper repairs and maintenance for the simple reason that they did not care. They are there only to collect the rent fees. The maintenance staff is quick to come "to fix any problem" but in reality, they put "band aids" so there is accumulation and increase of the problems. The apartment that we lived in, had signs of mold and silverfish, and any time that we mentioned this problem to maintenance personnel and more specifically to Jorge he said to us to clean the walls with cleaning solutions against the mold, and to throw away the silverfish from the light of the ceiling. If this is not ridiculous, disrespectful and unprofessional, the neglect of maintenance of the building is for sure. The result was two times, the dirty water from the washing machines from the apartments vertically above us to run and to fill in our apartment from the washing machine drain pipe. Water filled the floor and of course these things happened after hours, we had to wait for maintenance to arrive to do something to fix it. Meanwhile our home became flooded with dirty water. In addition, there was mold in many parts of the apartment that we were trying to clean. Both me and my wife are asthmatic, we mentioned this problem to manager Jenna, but "fall on deaf ears". The bathroom was another issue, constantly problems with the sink and the toilet. We were lucky compared to some other neighbors who had sewer back up in their apartment. As regards the external broad area of the housing community, every night there were visits of transients, dealers, and "dumpster-divers", In simple words, it is an overpriced dumpster. Stay far away and save your money.

    This has been a great apartment complex to live in. The Manager, Jenna, is wonderful to work with…read more I personally have experience with her, Jenna's patience, kindness and professionalism is truly appreciated. The apartments are nice, maintenance staff are respectful and responsive. I've also had good experience with the leasing consultants. Thank you Jenna and the Mountain Shadows staff.

    Park Ridge - apartments - Updated June 2026

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