Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

I don't usually give 5 star. But this new establishment exceeded my expectations. It was located…read morein a nice neighborhood and a lot of parking space. The salon was nicely decorated and has a calming vibe. Sara is very knowledgeable and so accommodating, and very thorough with her clients treatment. She uses high quality products and very generous in using it. Me and my daughter had the Japanese hair treatment and facial. It was so relaxing and we came home so refreshed. I will definitely come back and try the other services she offered.

Love the service here because the Aesthetician takes her time and made sure that I had good quality…read moreservice. Highly recommended

I can't believe I took so long to write this review. I've only been here once but for a hydrafacial…read moreand it was amazing. The front desk hostess was so sweet and engaging, and she offered me snacks and tea (so many!) although i didn't actually take any (too shy). The place is really cute and the vibes were great. Once i got in, my facialist made me feel super comfy and was so sweet and attentive! I wish i remembered her name. She was incredible! So skilled and funny and fun to talk to, but she also was super professional and thorough. I've had hydrafacial before and this was among the best I've had. She also gave me some extractions which were very gentle. I looked glowing afterwards. She showed me all the gunk afterwards and holy yikes. Super relaxing and wonderful. I 100% recommend and will be getting another asap. BTW: bring in cash. They charge to use card & i remember it was unusually high. Also remember to tip well!

Relaxing experience, Clean environment and excellent service Ms Edielyn and staffs are so friendly…read moreand very accommodating. They will give you high quality services at affordable prices They'll make sure you will have that Beauty Perfect Glow

I had such a great hydrafacial here! She was wonderful--very professional and made the whole…read moreexperience so relaxing. The space itself was also really nice, clean, and calming, which made it even better. My skin looked instantly brighter, smoother, and was seriously glowing when I left. I'm so happy with the results and will definitely be coming back. Highly recommend!

It was my first time going to this place. I love how helpful she was and honest. I will definitely…read morebe coming back again. I would recommend this place to anyone. Thank you Lily for your amazing service!

I would like to recognize Carla for the amazing help she provided me today. She was incredibly…read moresweet, helpful, and patient throughout my visit. I never felt rushed, and she really took the time to listen to all of my concerns. She also helped me get perfectly color matched, which I truly appreciated. Her customer service made my experience so comfortable and enjoyable. Thank you, Carla!

Seriously irresponsible people, i made my makeup appointment at least 2 months in advance and today…read moremay 16 is my prom and they had called me an hour before that my makeup artist had called off so unorganized. how will someone call off when they know they have a appointment never going here again. so disappointing

Kind of an overdue review from several weeks ago. I had found Chloe's facial place after I got a…read moretargeted ad on IG. Saw that she had a promotional discount and decided to try despite her being a tad far. Anyway, the facial place is inside the Phenix Salon Suites (similar to Sola Salon Studio) its like a maze inside but hers isn't had to find. Basically a bunch of mini sized individual salons/facial places inside a small building. Hers was especially inviting. The ambiance was nice and the bedding looked super soft....it actually was super soft and cozy. We briefly went over the first time customer questionnaire and service offerings~I ended up getting the deep cleansing facial for $100 but was ok adding on an aqua facial for $10 (she felt I didn't need it so talked me out of it). Her pricing was decent~no frills at all and she seems honest~not the type that upsells you. Facial started with some salicylic acid application and exfoliation stuff...facial massages...extractions which she does purely by hand (I was super impressed with how good she was) and some other random stuff. Had some random talks with her during the facial and discovered we both like food and we're similar in age...so it was another plus. I must've dozed off at some point bc when it ended I was NOT READY to leave that cozy bedding......at the very end, I got a cup of hot quince tea which tied everything nicely together. Overall a very soothing session. I'll def be going back~I'm just still stuck on my current facial lady but whenever shes busy or if she suddenly retires, Chloe will be my go to.

First time getting a facial deep cleansing , it was sooting and relaxing, Chloe has such a good…read moretouch and pressure on the facial scrubs took off my dead skin, once it comes to extraction. It was a little prick , i can feel that she squeezed everything out. At the end she put the cooling mask on to cool down after the extraction. She really gave. Great recommendation on the skin care routine and what should i use to reduce my acne. Totally worth the price , the price is very reasonable and im so glad i found her.

The best Esthetician ever. I will go to get my face done over and over again and i cant wait until…read morei can go get my PRP she does a great job. SYLVIA E.

I cannot tell you how happy I have become with my appearance since I started seeing Diana. Her…read moreexpertise and care have improved the way I look ten fold. I look younger and I feel younger. I definitely recommend making an appointment to learn how she can help do the same thing for you!

I came across an Instagram advertisement for this place and decided to give it a try. I had a back…read morefacial, an age defying facial, and I desperately needed my lip and chin waxed. The esthetician, Krystal, let me know that she recently opened about a month ago and she is trying to build her business. It looks beautiful from the entrance to the spa room. Tastefully decorated with inviting pinks and flowers everywhere. The spa room is cozy with soft music and low lighting for a relaxing experience. She was very professional and didn't try to rush through the services. She took her time, and made me comfortable. Services are reasonably priced and definitely worth it. I will be going back to have my nails done by her, as well, at a future date. Recommended!

From the owner: Step into a realm of beauty and self-care where luxury meets expertise. As a licensed esthetician…read moreand nail technician, I offer a curated selection of services designed to enhance your natural beauty while providing the ultimate relaxation. Whether you're indulging in the gentle touch of sugar waxing, perfecting your look with Gel-X extensions, or rejuvenating your skin with facials, back facials, and LED therapy, every treatment is tailored to deliver results with precision and care. Dermaplaning and high-frequency treatments that restore and revitalize, I bring a professional approach with an enchanting touch. My mission is to create an experience where you not only look your best but feel empowered and refreshed. Elevate your self-care routine with services crafted to highlight your natural radiance. Let’s bring your beauty vision to life—one thoughtful detail at a time.

I have been coming to MARC clinic for over 4-5 years now. I've never had a complaint about their…read moreservices. Their facilities are very clean and services are one of a kind. Other places that I have been into the past didn't compare to the VIP service that I receive here. The doctor, Melody Riparip is very professional with her craft and knows exactly what you need even if you didn't come for it! I came to them without an appointment to have a facial done. They were kind of busy, but Prixie the nurse said that she would be able to squeeze me in if I was willing to wait. I said it would be ok as long as it was ok with Dr. Melody. As i waited, I sat in one of their massage chairs having my milk tea boba. I started to dose off. I'm not sure if it was because of the food that I ate or if it was because of the indoor fountain that gave it the right ambiance. As I napped and snored (says the little girl waiting for her mom) my troubles away, Eva, the manager, woke me up and said that it was my turn to get prepped. As I was cleaning up my drool (kidding!) I went into one of the rooms to wash and clean my face. As I waited, Prixie came in and applied a topical anesthesia to numb my face. I had them do it one time without it...I wouldn't recommend it! Anyways, Dr Melody came in and I told her that I would like to have my monthly facial. Extraction here and there with a couple of shots that needed to be shot! She said that I was need of a daimond peel, which was microdermabrasion procedure. She told me the reason for it and I decided for it to be done. If you think she was getting more out of me, she wasn't. My last visit, I went all "metro on her" and I asked for fillings and botox. She laughed at me and told me that I was still too young and that I didn't need any of that except for my monthly facials. Other places would say "yeah, let's do it" even if I didn't need it! So I'm very fortunate for them. My extractions were done and followed by my diamond peel. Dr Melody was very gentle but was rough when she needed to be. Afterwards, Prixie gave my daily regiment of creams and lotions. That completed my monthly visit. MARC clinic is not only a facial clinic, they are also a medical clinic as well. They specailize in family medicine and also have a health and wellness program. So next time you have a fever, come over to MARC Clinic where you can get your antibiotics and botox done in one shot!!! Tell them Danny sent you. Seriously! :-)

Dr. Angeles is very passionate about skin care and etc. Not only that, her and her employee are…read morecaring and professional. Indeed, their quality is exceptional. Note that they are expensive. Quality: I have severe acne and it has been clearing up thanks to the care of Dr. Angeles. I have been going to a regular dermatologist for 11 years and all that doctor did was prescribe me was medications. My session prices: 1) $800.00 (w/ medicines) 2) $600.00 3.) $600.00 Building: Since they are expensive, I expected their clinic to have a modern and unique ambience. Their clinic does not exemplify the quality they give. Price: It is expensive, be prepared to drop a few hundred dollars. Maybe more. I stopped going to them because they are overpriced. I went to a much more affordable and improved dermatologist in the Philippines that treated my face and removed the acne scars that Dr. Angeles left me. Now, I have no acne.

I've been came to this place for years.The lashes came out exactly how I wanted--full, fluffy, and…read morenatural-looking. They feel comfortable and last really well. The technician was friendly and professional.High recommend this place for everyone that looking for eyelash extensions

The most important thing for me is that the lash artist listen to what I wanted! I know that seems…read moreobvious, but I have been to countless lash places who say they understand what I want (very natural looking, and not like I am wearing mascara) and I walk out looking like I'm entering a contest for a drag queen show! No joke! This place not only has the material, but they listen to what I'm coming in for 100% of the time. I will drive further to this location every time for this reason. Thank you Lashes Girl!