This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a little bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team! read more

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Good reliable service. Good communication and they know how to take the best care of all your equipment

Start to finish, the experience with Bella Blue was excellent! Starting with Gio from the moment we met, he did everything to make sure the process went smoothly and explained everything in detail so there were no surprises ahead. The customer service was a 10 out of 10. Mario the owner not only came by twice during the week project, but also spent time talking with us only to reassure us of the project and process. The crew that performed the demolition, resurfacing, and services from start to finish were professional and super clean in each step that they did.After getting quotes from a few places, Bella Blue always came up as our number one choice. It is a small family business who take pride in their craft and customer service. I would highly recommend them for your pool needs. We resurfaced our pool with Aqua white mini pebble and it looks beautiful! Bella Blue was a referral from several people and they did not disappoint! read more

My pool is not a large one, and Bella still treated me like a flagship customer. Francisco was my main contact for all issues, questions, and walking me through every step of the resurfacing. Mario is the founder & president and took the time to visit my project site multiple times to ensure things were on track. Eduardo was my crew manager and was present most days when workmen were doing the heavy lifting. The entire project was completed on time with no detail left undone. And the price was very competitive with other estimates. Regardless of all the other projects Bella had in process, I never felt that those took precedent over mine. I don't claim to understand the complexities of my project, but I put my trust in Bella and they delivered. read more

Bella Blue Water - Pool & Hot Tub Service Near Me - Indio, California

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We started using Bella Blue the beginning of September. I must say our pool is in the best condition we've seen in a long time since the start of your service. The water is crystal clear and they were able to bring the PH balance back to normal again quickly. The circulation of the water when pump is on is noticeably faster. So far, we are very pleased switching to this company after an 8 year relationship with our past pool service. read more

We can't say enough good things about Mario and the Bella Blue team. They not only built us a world class resort-like pool, they did it ahead of time and within budget. Furthermore, they worked hand in hand with our HOA to get approvals and were critical for completing our yardscape build. Finally, we also continue to use the Bella team for ongoing pool maintenance. Great service. We are happy to serve as a reference here or DM us for any additional reference questions. Thanks Bella Blue! Mike & Kim Rogers read more

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When we decided to add a swimming pool to our residence in Bermuda Dunes we first checked all available internet information and reviews for Pool Builders in our area. We settled on three pool builders for serious consideration. Tessera, Premier and Bella Blue Water. We set down with representatives from all three companies over the course of a couple of weeks. We discussed what we wanted in swimming pool design and features with sales representatives from Tessera and Premier. In the case of Bella Blue Water we were able to meet with the owner, Mario Elias. The pool design we chose consisted of a half moon shape with a Spa at one end and a Tanning Shelf at the other with the swimming area in the middle. With concrete coping and 1500' square feet of paver decking. It also included a water feature consisting of a six foot sheer and two scuppers. All Pentair equipment including three pumps two filters heater and the Intellicenter. In the end we were confident that all three pool builders would build us an excellent pool. However, Bella Blue Water stood out from the rest and we selected them to build our pool and are very happy we did. A few of the reasons we selected Bella included the high number of positive Yelp reviews and Mario's initiative to address each one which reflected positively on the pride he has in his work. Mario is a professional, friendly and personable guy who spent quite a bit of time reviewing our pool plans with us ensuring everything we wanted and all concerns were addressed. Mario's salesman/estimator Francisco did a great job of laying out the pool design and taking appropriate measurements so a bid could be completed. He also took us to a pool they had built in La Quinta so we could look at one of their completed projects. We were able to talk to the owner of the new pool who highly praised Bella's work. We had also noticed Bella's trucks at a residence in our neighborhood and discovered that they had just finished a pool there. We met the owners who gave us a tour of the pool and praised Bella's work. Another positive point was that Francisco told us that Mario is rarely in the office as he spends the majority of his time in the field supervising his current projects. This turned out to be the case as Mario was routinely present at our job site. When all three bids came back they were very close to each other which resulted in a decision based on who we thought would do the best job completing our pool project. We chose Bella Blue Water and are very happy we did. Mario's in-house crew of plumbers, electricians, stone masons, concrete finishers, paver setters and tile setters; including the other two Mario's, Michael, Antonio and Jose are at the top of their game and do outstanding detailed work. Mario's foreman, Eduardo, is a great guy who was ever present on the job site. He is friendly and highly knowledgeable regarding all facets of pool construction and maintenance. On any complicated procedures he led the way and his skills are unbelievable. Mario had some great ideas during the pool building process and they were readily adapted into our initial design. Erika in the front office was friendly and patiently answered any administrative/billing questions we had. In the end Mario built us an outstanding pool and the process was drama free which we appreciated very much. Don't hesitate to select Bella Blue Water for your pool project. read more

We couldn't be happier with Bella Blue Water. When we began shopping for pool contractors, we spoke to five different companies. Although price wasn't the only factor, Bella's competitive rates really stood out. However, what truly distinguished them was the prompt and clear communication from Erika and Mario. Their responsiveness was faster and more personalized than any other company we spoke with. They were always willing to spend time answering our questions and seemed genuinely interested in understanding our needs. The contractors they use and their staff are some of the best and extremely professional. Our pool construction started quickly and was completed on schedule. We have had no issues since completion and are extremely satisfied with the result. We would highly recommend Bella Blue Water to anyone for pool and hardscape needs. read more

Bella Blue Water - Pool & Hot Tub Service Near Me - Indio, California

100% DO NOT RECOMMEND. A technician from BBW came to look at my screenlogic system because it just wasn't working. He spent about an hour or so looking at everything, restating the whole system and changing settings. Couldn't find the problem so it was suggested that I change the whole system for a quote of $4200. Called a second company and the first thing the technician noticed is that the system was running on the wrong mode all this time. He literally pushed a button twice and everything went back to normal. I paid BBW $120 for the service fee. I REALLY FEEL THEY WERE TAKING ADVANTAGE OF US. I will be reporting them to the BBB. Mr. Mario Elias I appreciate your answer. I do not have the time to put any more effort into this matter. I understand what you wrote but I think it's a way to justify incompetence and inaptitude. You have my information, if you'd like to discuss this further fell free to call me. Thank you G Rodriguez read more

Bella Blue Water wasn't able to help with my rehab project -- they take on full projects from start to finish, whereas I only needed a smaller fix -- but they went above and beyond to get me the information I needed to fix my pool, even knowing that they wouldn't get my business. Shout out to Francisco for his amazing help. I'll be giving them a call if ever I need to rebuild my pool (I'd love to add a built-in spa one of these days!). read more

We just had Bella Blue Water complete a major renovation and expansion of our pool. Mario, his office manager (Erika), project manager (Marco), and tiling team (Horatio) were all nothing short of a pleasure to work with and I can honestly say I was NEVER frustrated with him or his team. That is unheard of on a major renovation project in my experience. What I want in a company is ...a lot. However, I think that is what most want... good communication, honesty, reliability, timeliness, efficiency, cleanliness, proactive nature, detail-oriented, no hidden fees...AND a beautiful result. Mario does what he says he will do when he says he will do it...AND when there were a couple issues (I will elaborate below), he immediately brought them to my attention and collaborated with me to find the best solution and keep on our timeline. On top of that, he had vision and suggestions that can only come with many years of experience on high-end projects. I interviewed and obtained three quotes from reputable pool building companies on Yelp - all had excellent reviews. I chose Mario because he was the person that came up the with vision we ultimately decided on. I could have taken his idea and went with the company that was less expensive or one that said they would do it a couple weeks quicker...but my intuition said to award the project to Mario because he earned it, seemed the most reasonable and realistic, and made the best impression. I am glad I followed my gut. During our first introduction, I told Mario what I was generally looking to do and then he proposed a variation of my design plan and gave the reasons why. When I saw the 3D CAD Erika sent me the next day of the proposed pool along with our written and detailed quote, I knew Bella was the company we were going to go with. I proceeded to bombard Erika with 100+ bulleted questions over the next week to button down every detail of the project and she never showed frustration with my detail-oriented nature. I really appreciated that; huge kudos to her. Mario was extremely communicative throughout the entire process, so much so that I never had to go to him to ask where anything was in the process the entire project. Mario is one of those individuals that you can tell runs circles around others. He moves fast (literally), picks up on details and people's personality styles quickly, and is just an extremely efficient person. I am an A-type, so it was nice to be in like-minded company and to know he would be competent to take care of any issues when they arose...and like with all projects, they did arise. We had issues with the city inspector flagging us for something that slowed us to a standstill for a whole week. When Mario got him to understand that the deck we had planned from the beginning was already approved and provided all the necessary proof, the inspector let us proceed (we should have never been stopped to begin with). Mario kept his cool but pressed the city and the inspector to get us back on track and then Mario also had his crews work extra to make up for the lost time even though the mistake was the inspector's fault. He did this so we could have our pool completed for company visiting on the Fourth of July. Mario did this throughout our entire renovation when working with subcontractors and coordinating with inspections and our inside general contractors. Mario proactively offered to move four 500lb boulders to any other spots on our property for us (it took them four men with a dolly to move each one). Mario added electrical boxes on our deck stairs because he saw the opportunity to make that design better during the project and did not charge us for that. Mario brought us eight bags of salt to get an algae situation reversed after filling the pool even though that was not his responsibility - free of charge. The motherboard and sensor on our Pentair system went out during the renovation - Mario replaced for free without trying to blame it on us. He provided recommendations to us without any kickbacks or reward for himself for other general contractors, misters, pool servicing companies (they no longer offer maintenance service to new customers because of labor shortages). Mario offered to come back later when we have our Kool Deck Concrete resurfacing application done to help cover up the pool waterline tile - again, at no charge to us. I could go on, but really what you want to know is that Mario is on top of his projects and timelines, the details, and his customer's happiness with his work. He won't leave you high and dry. He won't ghost you. He won't charge you for crazy things to gouge you. He won't let more than a couple hours go without responding to you. Mario is top notch and a pleasure to work with...I looked forward to seeing his smiling face in our backyard several times a week and am kind of bummed his work is now done (beautifully). Hire Bella Blue Water...you will thank me later!! read more

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We are absolutely thrilled with the stunning pool and spa built by Bella Blue Water at our home in Palm Desert. From start to finish, the entire process was seamless and exceeded all of our expectations. If I could give 10 stars I would! First and foremost, the quality of workmanship is exceptional. Every detail, from the intricate tile work to the precise placement of the concrete slabs to the perfect Pebble Tec finish is flawless. The craftsmanship truly reflects the dedication, patience and expertise of the Bella Blue Water team. Mario Elias is the owner of this fabulous, local company and he is simply amazing. His professionalism and constant communication throughout the project were outstanding. We saw Mario everyday on site throughout the weeks of work. He doesn't hide in an office but prefers to be with his team and his customers and keeps a constant eye over all the work being done on all his projects. He is definitely a "hands on" guy. His organizational skills are top notch. He kept us informed every step of the way, ensuring that our vision for the pool and spa was brought to life exactly as we imagined it, in fact, even better than we had imagined! Any questions or concerns were addressed promptly leaving us feeling confident and reassured throughout the process. We seriously felt like we were his only customers yet he had several other projects going on at the same time. Not only is the end result visually stunning, but the functionality of the pool and spa are top-notch. The design is both elegant and practical, providing a luxurious oasis for relaxation and entertainment for years to come. The equipment installed is top of the line and everything can be controlled by smartphone. Bella Blue Water has a very high standard of quality and workmanship that Mario takes very seriously and it shows in every single worker that he uses. Overall, we cannot recommend Bella Blue Water highly enough for anyone considering a pool or spa project. Their commitment to excellence, attention to detail, and exceptional customer service truly set them apart. Thank you Bella Blue Water, thank you Mario and team for creating the backyard of our dreams! David & Michelle read more

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I recently had a spa and pool installed in my yard by Bella Blue Water and can attest to why this company has over a hundred 5 star reviews. They handled everything from design, to permits, demo, excavation, rebar, shotcrete, electrical/plumbing, tiling, plaster, etc. Each individual that came through to work on our home was so kind and respectful of our property. They made sure to clean up after each work day. I never got a single complaint from neighbors or HOA. I was not on site for most of the project but Mario would frequently check in on the project himself and kept me updated after each phase was completed via phone calls/texts/photos. I must've asked Erika hundreds of questions during the entire process and she was so patient with me, her responses were always quick, communication was excellent. Special shout out to Eduardo, their foreman, who helped me with electrical and gas line issues I had with my home. Mario really has a way of keeping customers calm even during the most stressful times. He has so much knowledge and experience in the industry and was able to give me a lot of really great tips and suggestions. No matter how busy he was, he always took the time to address my concerns. He is very fair with his pricing and doesn't nickle and dime you for every little thing. Mario really is a perfectionist and did an amazing job transforming our backyard despite working with very limited space, and also completed the project on time as promised. Bella Blue Water is one of the best contractors I've worked with and it is obvious that they are professionals at what they do, but they also go above and beyond to keep their customers happy. Their work and customer service level has far exceeded my expectation and given the opportunity to build another pool, I would hire them in a heartbeat! read more

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Let's talk for a minute about attitude... I said good morning to this young man, "Scott". Then I complemented his truck and how nice a clean it is... His reply was, "Thank you, it's just like how we like our pools!" Way to go Scott! read more

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We used Bella for 4 years and the guy who did our pool was great, unfortunately he left and they sent a different guy who had no idea what he was doing and only spent 6 minutes on his visit (we timed it) as a result our pool ended up with algae stains- when we complained they wrote us a letter telling us they would no longer provide us service! We continued to explain our pool was a mess at their neglect they sent out a supervisor who agreed to acid wash the pool at no charge, continue service for the month and part ways - we thought this sounded very fair - they did the acid wash, it looked great and refilled the pool with 8 days left in the month - we hired a new pool man and on the 1st of the month when he arrived the pool was green because Bella Blue had not added any conditioning or chlorine - they filled the pool and walked away with out telling us- so we had to have the pool water shocked and treated at our expense- If they had told us they were not going to service until the end of the month I would have scheduled the new service to start sooner and avoided the problem-then Bella Blue continued to invoice for the following month and sent a nasty text for being past due ! I can't tell you how poorly they handled our situation- Don't bother - I also realized when interviewing replacement pool cleaners that they are very overpriced!!! read more

If you are thinking of having a pool built- do it. Best decision ever. We are so happy we hired Bella Blue to build our new pool! They were great from start to finish- Mario takes really good care of his clients, and prides himself and his business on the satisfaction of his customers. Mario goes the extra mile to make sure everything is done right, even if it is not always easy. Our pool was completed on time, and given the current shortage of supplies, we found that to be pretty impressive. In 60 days, we went from an average looking backyard, to a pristine, poolside oasis. Will continue to refer friends and family to Bella Blue. Big thank you to the whole team for their help, everyone from Erika, to the gunite crew, and especially to Mario's employees were a pleasure to work with from start to finish. read more

Bella Blue Water - Before our pool. - Pool & Hot Tub Service Near Me - Indio, California

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August 21, 2021 To whom it may concern: I would like to recommend Bella Blue Water Pools and Mario Elias as your next pool contractor. I found Mario through researching my YELP app.  We just recently moved into our new home and wanted to build a small pool.  The YELP ratings and reviews prompted a call.  Mario was quick to respond, and he came out to our home to discuss our plan. Our home had a sloped back yard, and Mario recommended that we installed a retaining wall for a few reasons:  1.  By having our pool on one level our usable space will be larger; 2.  We would be above the homes below us and would command a better view of the south mountains; 3.  We would not be in risk of the pool eventually falling down the small hill.  Mario stated that by doing this, our backyard space will be second to none - the only problem was that his company did not do wall construction, and I would have to find someone who did that work. He assured me that this would be best for all parties.  He told me that by concentrating only on pool construction, he builds a solid product, and doesn't get tied up with becoming a wall contractor. It was a slow start for my pool construction because I had to handle the retaining wall.  Honestly, I wasn't sure if I did the right thing, but boy....am I glad I followed Mario's advice.  After wall construction, Mario's team was on it! During the entire process, Mario was at my house every day to ensure that everything was going as planned.  His communication was excellent, and He was genuinely excited about how our pool was going to look once completed. Mario gave me recommendations for good people to help with my landscaping needs, and because of that I was able to coordinate with a guy to add plants, and artificial turf, and work with another to build the fencing over my retaining wall. I would recommend looking through "Pinterest" to get ides for the style of pool that you envision.  I found a nice fire bowl, and two pairs of tiki torches, a long with equipment for an outdoor kitchen.  Listen to Mario, and ask him for his advice.  He really knows his business!  With some preplanning, Mario's team will be able to put a great plan together for your backyard - one that you will enjoy for years to come. By the way during construction of our pool,  I asked some of Mario's sub-contractors, who is the best pool contractor: They all told me that Bella Blue Water Pools was the best in the Coachella Valley.  One guy went on to say that everyone who works for Mario is extremely happy, and all of his customer's are equally as happy with the entire process and finished product. Because we moved into a new development, two other neighbors were in the process of constructing pools in their yards and they went with a contractor that told them they could "do everything! - Walls, fences, BBQ's landscaping.  As I am writing this both of my neighbors' yards are still under construction, and my home has been finished for 18 days now - and both had their hole dug before I started construction on my retaining wall! Use Mario Elias & Bell Blue Water Pools with confidence! Bob and Beth Cummins Indian Wells, CA read more

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I had a complete remodel of my pool(plaster, tile) and installation of a variable speed pump, auto-filler, new hand rails, and new pool light. Overall all of the teams from Bella doing the work were excellent. Communication was super and all work was done timely. Francisco also communicated with me on the contract or any other change orders required - he is awesome!! Mario and his team know what they are doing! Mario specifically worked with me and provided a very reasonable estimate for work not planned in my remodel. Don't go anywhere else for your new pool or pool remodel!! read more

Bella Blue Water - Pool & Hot Tub Service Near Me - Indio, California

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Mario and his team were on point and professional at all times. I would highly recommend to anyone who is looking to enhance their property. Best investment we made and our pool is beautiful. . Great Service . Professional . Quick to respond . Attention to detail . Clean . Honest . Constant follow up Our end result was amazing and ahead of schedule. Thank you all read more

"FIRST IMPRESSION LASTS" is not always true. But with Bella Blue Water, I can say IT IS! From the very 1st response we got from them when we asked a schedule for a site visit so we can get a quote, everything went smoothly thereafter.. When Mario and his dad went to make measurements, he gave us a lot of options/suggestions on layouts and features. Before them, we already had other pool builders who came over for site visits, but upon meeting Mario and his dad, we already know we would like to have Bella Blue for our pool project. Erika, who always answers emails, is VERY RESPONSIVE. We didn't feel lost throughout the process- between her and Mario updating us what's next and what to expect. The workers were also very nice. We were expecting our backyard and driveway would be a mess throughout the build as that we were seeing with others. But the workers ALWAYS CLEAN UP after every time they worked so we never had any issue with dirt and mess. WE WERE SO HAPPY with how everything turned out! See the pictures, but everything looks MORE AMAZING in person! We love to travel but we may be staying more at home because of our backyard now feeling like a vacation spot Thank you Bella Blue Water! read more

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Bella Blue installed a Swimmingpool and spa in our backyard. The workmanship was extremely high quality. Every aspect of the pool from design to construction was first class. We highly recommend them for any pool needs that you may have. read more

Please look at the pictures of our 11 month old pavers (35k), along the pool deck and walkway. Sloppy, reckless technician. Find someone else. Pictures speak louder than words. read more

Bella Blue Water - Walkway from front of house to backyard/pool. - Pool & Hot Tub Service Near Me - Indio, California

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Bella Blue Water is absolutely the best! Mario and his team did a complete remodel of our pool and it is incredible. We added a spa, Baja deck, and poured all new concrete. The completion of our project was right on schedule and even the city inspectors commented on how clean they left the project everyday. Mario was so easy to work with and was an excellent communicator. Since we do not reside at the residence full time, he constantly updated us with pictures of the progress. We could not be happier and even decided to use Bella Blue for our weekly pool service. If you choose Bella Blue Water you will not be disappointed. read more

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We have been with Bella Blue Water for over 10 years and have only positive things to say about the service and security of knowing they have everything covered when it comes to our pool and equipment. Previous services nickel and dimed us several times a year for parts, chemicals, and the monthly fees for once a week service were more than our regular twice a week service with Bella Blue Water. A terrific business that I highly recommend! read more

They have once again raised their prices but give you below average service. They never check your pool levels and you have to call them if your pool water is turning green. In the last month our water levels haven't been check. As we checked our home cameras to confirm. Also, they charge you for filter cleaning and they never do them. So i called and they did it. But then the pool guy did it right by our pool equipment and made a huge mess. Their service has gone way down over the past couple of years. Time to move on. read more

I worked with Bella Blue water to build two pools at my properties . They are well priced , very fast at communicating , and very efficient at doing the job ! The men worked in the heat of 120 deg F to get the job done AHEAD of time. Elias Mario is extremely fast to communicate , very responsive to your needs for your pool and yard and gives great ideas as well. The best part is they were very thorough with contracts , plans , the office was very fast in communicating and getting things to move forward . We decided to finance the pools halfway through and the process of them working with the financing agency was seamless. Quickly sent contracts, updated photos . And at the end of the day the final product is gorgeous . Love the pools . Mario gave me a walk through of the equipment and explained it al beautifully. I'm really happy with my pools , would definitely do it all over again if I had to ! read more

Bella Blue Water - Pool! BBQ and firepit - All made by them ! - Pool & Hot Tub Service Near Me - Indio, California

Big shout out to Mario and his team. We just had them resurface our 64-year-old pool with pebbling and the whole process was fantastic. Starting from the initial consultation, Mario was amazingly prompt in responding to any and all questions we had. As we worked out the details of the project, he let us know about various upgrades and changes we could make, but still keep our pool's vintage-y desert vibe. We were surprised about how quickly he and his crew started and finished the job. They were clean, courteous and Mario kept us in the loop throughout the project with texts and photos. We couldn't be happier with the finished product -- the pool looks fantastic. As first time pool owners, we really were pretty clueless about everything, but Mario explained everything and consulted with us when needed. We liked the service so much that we've hired Bella Blue Water to do our regular pool maintenance. When dealing with contractors, I always like to keep my fingers crossed, my thoughts optimistic, and my eyes on that final invoice. Working with Mario was a real pleasure and I'd recommend him in a heartbeat should anyone ask. read more

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So I'm writing this review about 8 years too late. First let me start off by saying Mario and Mario Senior are the nicest guys you'll ever meet. Like most, I met Mario by looking on yelp for the best pool service in the valley. Many companies came up and we called a few and one of those were obviously Bella Blue. Mario and his dad came and walked us through are equipment and the problems he thought we had or may potentially have. Needless to say we hired Mario.... We own a couple investment properties and we have referred Mario to others and they also love Bella Blue. Mario runs his company in such a way that I NEVER have to worry about my pools. Let me say that again. I NEVER worry about my pools. That is everything. To know that my pools are always clean, filters are always maintained, equipment is running properly, and the pool tech always is on time, on the days he says he'll be there, and they use the best chemicals. Can you find cheaper of course, is there someone out there that will promise everything but deliver nothing, of course. As someone who is in the real estate market, let me be clear, spend the extra $20 a month, $2.50 more per clean, and hire this man and his company.... so you will NEVER have to worry about YOUR POOL! read more

I can't say enough good things about this company. We had all new pool equipment and tile installed by them late last summer, and the work was excellent all the way around. A special shout out to the crew that did the tile work in 115 degree temperatures - they displayed a high degree of artistry and worked amazingly fast. On the equipment side, BBW had serious supply chain issues to contend with, and Marco found a workaround that allowed us to get the system installed by the time we needed it. After everything was up and running, their field rep very patiently gave us a thorough tutorial as well as some valuable advice that saved us hundreds of dollars on a controller. Pool companies are notoriously flaky and hard to get hold of in our experience, but these guys are the opposite - always responsive and very professional, with detailed estimates that they honored 100% even when additional labor was involved. On the subject of pricing, I'd say BBW's was fair, especially considering the quality of service. You might be able to get a company that is cheaper, but will they show up and/or do decent work? read more

We finally decided to take the big step of adding a pool to our backyard. We reached out to several new construction contractors for quotes, read tons of reviews, and spoke to friends and family who've recently added pools. No one we knew had specifically used Bella, but the vibe we got immediately from meeting Mario when he came to our house was that it would be personal for him and that he'd make sure we were happy every step of the way. Erika, in the office, emailed our quote within a day or two of Mario's visit and always answered our endless questions within 24 hours with professionalism and courtesy. The impressions we got from Mario and Erika in the initial stages of getting quotes were enough to convince us this was the team we wanted to build our pool; we are very thankful for the Bella Blue team. Mario provided honest advice along the way, immediately resolved any issues that came up (which were very few), ensured we had the pool we were hoping for and managed to finish AHEAD of schedule. Even now, 6 weeks after the completion of our pool, he still responds to our text questions within minutes. We recommend Bella Blue Water for new pool construction without hesitation. The entire team is amazing! Thank you Mario; we could not be happier! read more

Bella Blue Water - Pool & Hot Tub Service Near Me - Indio, California

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Bella Blue installed a pool, helped with design and and removed a concrete patio and replaced it with pavers. These guys are the best. I couldn't be happier with the outcome. The only reason I'm giving them five stars is because that's the most I can give. They were unbelievably professional, top to bottom. Everyone who works there was professional, considerate and helpful. They finished the job one month earlier than projected and completely on budget. They answered all of our questions, adapted easily to change orders, worked great with city inspectors. In short, they did absolutely everything right, and including reassuring our neighbors that everything would look great after they dug the trenches (it does)! Mario is the owner and he has the respect of all of his workers, subcontractors, inspectors and tile stores. He also has my undying respect. He runs a great organization and is also a very nice guy. Billing and reception are fast, kind and responsive too. This was truly a perfect experience. read more

This is the best pool service in the Coachella valley. I have known Mario and his dad since they have started. I needed a pool company to get my pool running for a home inspection the next day. Mario and his dad showed up at night with spot lights drained my pool and got it working before the next day. This is over the top service. There is a reason they are expanding. You would be very lucky to have them for your pool service. Thanks Mario for being a stand out guy. read more

One of the best pool cleaning companies in the desert. I've had them for 8 years not one problem. Mario the owner is awesome makes you feel your part of the family when talking with him. Highly recommended you cannot go wrong with Bella Blue water. read more

BRAVO Bella Blue. This company is the greatest. Their quote was detailed (with options to upgrade), the crew was superb and friendly, job site always cleaned at the end of the day and I was kept informed throughout. The only thing I had to do was pick out tile and pebbletec color. Voila, in 7 weeks I have a gorgeous pool with a shallow "deep" end (now 5ft was 8ft) and a tanning shelf. I gotta say, we've all heard of nightmarish contractor stories. Bella Blue squashed all of that and PERFORMED PROFESSIONAL AND ON TIME/BUDGET. I'm THRILLED. read more

If you have any pool needs or remodel, this is your place! Everyone was professional and the owner Mario is very involved. He was so knowledgeable and the whole team did Excellent work! We are so thankful we got lucky and found such a great company to retile and fix our coping. Their team matched our new concrete exactly to our old portion so you it looks seamless. We would Highly reccomend Bella Blue Water! read more

My wife and I are Palm Desert Real Estate Agents and we've been using Bella Blue for at least 7 years. They are absolutely the BEST in the valley!! I always recommend them to all of our new buyers when we hand them the keys to their new house. They've never let me down. I've had vendors that I've recommended to clients let me down in the past and it's always a bad reflection on us. There are few vendors that I don't hesitate recommending.... Bella Blue Water is one of them!! Mario, Marco, and all of their fabulous team are always on point, on time, and they provide top notch service. Do yourself a favor and turn over your pool to them, you won't be disappointed!! read more

We needed our pool bead blasted and the lights replaces with LED. Francisco and his team did a great job. The pool came out better than I had hoped, and they got the whole job competed on time and budget. They were also able to work with my very tight timeline. I highly recommend them for any pool service. read more

Bella is the best contractor I've ever worked with. Again, Best---Ever!! 20k pool remodel on a big leaky problematic pool. They did outstanding work. Timeliness: Right on the money. They started and finished on time. Price: Great deal for the scope of work. Responsiveness: I wasn't able to be present for the work, yet was totally up to speed on the project thru weekly phone calls and tons of emailed photos. Customer service: Excellent. The boss didn't like the way the concrete pour looked: They ripped it out and redid it at their expense. Lights not correctly installed by someone else: They fixed them - no charge. I can't say enough good things about this company. I would happily work with them again, and will when this pool needs attention in the future. read more

I am giving Bella Blue Water 5 starts because they earned every star! I found BBW through Yelp with all their high feedback, I am very happy I did. The whole crew starting with Mario explained the process before during and after. I am so pleased to have a clean pool and a new high tech system, I can't thank them enough! Please don't hesitate to use them, you will not be sorry read more

Re-tiled our pool, and Bella Blue did an amazing job. It was a wonderful experience including: customer service, speed of job, and fair pricing. We are thrilled with the outcome. read more

Bella Blue Water - Love our new tile! - Pool & Hot Tub Service Near Me - Indio, California