Listens to what the patient has to say. i have been to another rheumatologist who really didn't…read moreseem to give a damn. Never seemed to care about what I had to say

This Dr. has been treating me for over a decade for arthritis. I recently moved out of the area…read morebut absolutely refused to find another Rheumatologist. No one takes better care of me for this debilitating disease. He's called me at home with blood work results. He is willing to explain everything without making you feel inferior. The 1 1/2 hours of travel one way are worth it to me to be treated by such a knowledgeable doctor. I recommend him very highly.

In order for this business to improve they need to treat their drs better. I've been a patient of…read morecrystal run for 25 years, unfortunately all of my drs have left. Why are Drs in internal medicine, dermatology and gastroenterology leaving? It's impossible to get prescriptions, but their bills come like clockwork

I booked my child's annual well visit a month out to make sure I was able to get an appointment. I…read moredrove an hour to get to the office because Garnet Health care is a thug medical company that enjoys threatening to take health care away from rural residents. After waiting 25 minutes in the saddest dingiest pediatric waiting room I have ever seen, we were informed that because my child's birthday was in four days, they would be unable to complete the visit. Not once in the previous month did they bother to communicate that to me. They did call me 30 minutes before his appointment and not bother to leave a message because apparently when your entire job is communication, a phone message is just too hard. I wasted 2.5 hours, pulled my child out of school for the day, and canceled meetings with my work because this office doesn't know how to handle basic scheduling or communication.

I had one visit with Dr. Palmer in December 2015. The visit was at 101 East Main Street in Port…read moreJervis. He noticed a cervical polyp and suggested I make an appointment with his Middletown, NY office after the holidays to get it removed. The appointment was on a Monday in January at 10:30 a.m. I got a reminder call which gave the address of his office as 111 Maltese Drive in Middletown. When I entered the building, I was advised that he is in the building at 2 Edgewater. This was annoying. I go to the 2 Edgewater office and check in an sit in the waiting room for about five minutes. I am called to the desk and told that I cannot be seen today because the instrument needed for my procedure is broken. I could not believe that they could not have called me to tell me not to come. I had someone drive over an hour to come and get me and another half hour to this office in Middletown. If the instrument was broken on Monday, it was broken on Friday and I should have been called. I made another appointment but after leaving this office I was so disgusted by the obvious lack or courtesy on the part of his office staff that I called and cancelled the appointment. Truth be told, this office seemed very run down looking and it was probably all for the best. I found a very qualified female doctor at Crystal Run Healthcare who did not use any instrument that could have ever been broken to remove my polyp. I don't know what kind of games these gals at the desk at Dr. Palmer's office run but I have moved on and wanted to give my experience so others can decide if they want to give him a try.

Love Dr. Palmer! I wish he was also an Obstetrician. He's an excellent Gynecologist. He quickly…read morecalls me back if I need to speak to him and he's very patient and kind.

Scheduling care and the technicians were incredible! I will definitely go back to WMCread more

I have been a patient of Cynthia Boccia's for two months now. Cynthia is an Occupational Therapist…read moreand she has decades of experience. Her knowledge and professionalism speak for themselves, but it is her compassion and genuine concern for you that make her stand out. Cynthia doesn't just go through the motions, She CARES. She takes a personal interest in you and celebrates your achievements and progress along with you. There are no words to convey how much she has helped me. Cynthia has given me my life back.

Very Highly Recommended! I was treated by the skilled staff twice; once in 2020 & again in 2021(?)…read morethank you Dr. Andrew Overton and the rest of the staff. Consistently professional, concerned and responsive even, at times, intuitively. I worked diligently but the Middletown team did as well. Thanks

Came in for a labor my wife gave birth in less than a hour of being here they asked if we planned…read moreon leaving the next day we said yes if everything is medically okay yes we would like to leave the next day we have 2 baby's at home as well okay cool they planned on releasing us around 12-1 the next day why is it 4 o'clock and we're still here everything has been fine in terms of care for my wife and our baby but they take EXTREMELY long for everything we just got told she messaged the doctor for the discharge paperwork and she ignored her left her message on read and now I guess that same doctor who is supposed to discharge us is now doing a c section on another patient

I had a medical emergency which kept me in the hospital for 6 days. From the nurses, doctors, food…read moreservice workers, etc., they were all wonderful! I couldn't have been treated any better. Everyone was so informative and seemed to care. The one and only drawback was the waiting room....4 1/2 hours in a dehydrated state didn't help but once they got me in they again were great!!! I would definitely go back

My wife gave birth here and it went amazing. The nurse was soooooo good with her. Helped her so…read moremuch.

Positive: Our nurse was pleasant and nuturing but disapeared at some point. Our doctor was the…read moresame and had excellent bedside manner but his shift ended. Negatives: Too many to even capture them all. Extreme wait time before we made it into the actual ER. Ridiculous bathroom situation. Basically a powder room for all patients on the floor. Blood line was not closed and we spilled blood all over the restroom. I informed Nurses station - restroom never cleaned and blood on floor every subsequent restroom visit. Paper towels not replaced over several hours. No regular maintenance. Placed in small room next to a patient who had at least 8 people trying to do a painful procedure on the other side of a curtain. Specimans left out on counter for hours. What's HIPPA? No one ever asked if we needed any food or water even through we were there for 7 hours. No one clearly in charge. Complete mayhem and so disapointing.