Have not been to Yan Spa for a long time. The last ime I was…read morethere it was not good . As soon as you walk in you are directed to a dark room with no lights on you can't see anything . When I went to lay down on the massage table I ended up stubbong my toe on the table . Then when it was time to do the massage the person doing the massage ended up hurting herself also on hitting the table. Once she started doing the massage she could not see me . When she did she only concentrated on on my back and no other part of my body ( legs, arms) then when it was time to pay they want more than what was advertised . Have not and will not go back

This place is a scam. They said they are RMTs and now won't provide receipt for insurance after I…read morepaid.

My sister was 6 months pregnant when she had a pre-natal massage at the Pearl. She absolutely…read moreloved it and recommended that I go there the next time I visited her in Pickering. I loved it as well. While it had the luxury trappings, it was smaller than I had anticipated. Nonetheless, my massage was excellent. The atmosphere was very calm and serene. I felt like I was the only person in the world. I was happy that they offer appointments on Sunday, which is super convenient. I also liked that when I paid by Visa, I wasn't prompted to tip the therapist. (I still did though, because I had a fantastic session.)

The place is elegant. I loved the massage, it was really relaxing. Sometimes the lady will go very…read morelight so i had to remind her to put some pressure and other times she will go very hard, and i had to say something again. Not a big deal, i will still go back

Fairly clean with showers. Main point is the girls are average but if you want the best massage…read moreever (and I have tried quite a few) Amy is the girl. I understand she is new and currently work evenings on the weekend. Doesn't cut your time short and gives a nice deep massage that's perfect in every way. 10x better than any other massage I have had. Looks like she enjoys what she does!! Excellent rates and very friendly. Thanks Amy!!

I'm so disappointed because I wanted this place to be my "go to" now that I'm in Pickering. The…read moreambiance is lovely, it's clean, organized etc. I went 3x since September for manis & pedis, but have constantly had issues. My nails fall off (as you can see in the photo). The first time it happened it was one nail and only a week and a half since the appt. I went to get it fixed and they charged me $7 for a new nail (I call that out because they don't do fixes for free). The second time it was 3 nails so I complained and they did them for free. The third time I had 2 nails pop off within 4 to 5 days after my appointment. I didn't bother going back! I went to a new place today and was told that it's because the person who was doing them is doing them super super THICK that it leads to the whole nail popping off. Makes sense as I've never ever had these issues in the past 5ish years since I turned to gel. Such a shame because it's lovely inside and does have a soft soothing vibe. So mad :(

Stopped in for a manicure last week while on vacation. Service was quick and friendly (by the…read moretechnician - the woman at the front desk couldn't care less) however, I'm really disappointed with the quality of the "manicure". The shellac has air bubbles on three nails, the colour density is inconsistent and I had to reshape my nails once I got home. It's only been a week and and the shellac is already lifting and chipping. I've had A LOT better for a lot less. I won't be back.

We were running late. Ut they were right ok time. Great massage. Great advice. Already booked in…read morefor the new year.

This is by far one of the most beautiful and relaxing spas. I have been here a couple times now and…read moreafter taking my mother in for their Mother's Day special I'm completely in love with how they treat their guests. While waiting they will serve you tea or coffee, they have delicious little cookies and it doesn't feel like you are waiting at all because of the serene music, beautiful Paris inspired decor, and the SUPER comfy chairs. The staff are all very talented and just from the introduction you can tell they know exactly what they are doing. This place is a touch pricey but well worth it and they have specials all the time. Great for pre prom, they do makeup as well and the makeup is mineral makeup which is natural and not harsh on your skin. The makeup is even available for purchase after. This Is definitely a place worth visiting, either with a group of people, your significant other or just to treat yourself.

Beyond disappointed in my experience and will NEVER return. After reading reviews online and having…read morea wonderful conversation with the receptionist I was more than excited about my manicure. This by NO means was a manicure. It was a very poor polish application at best. Not a single cream or lotion was applied to my hands, no massage, no special treatment whatsoever. After explaining I had grown out my nails and would like them filed slightly, my manicurist proceeded to CUT my nails and nail length was COMPLETELY cut off. I mean.. there is nothing feminin about my nails anymore. All length is GONE. The polish, which is a powder based application looks very sloppy and THICK. So far above my nails and so far from my cuiticles it looks ridiculous and grown out. Not to mention uneven and not smooth at all. I am quite honestly heartbroken. I rarely get my nails done and was so excited to have them done for an event I have tomorrow. Now I am left embarrassed to show my hands. The receptionist was incredibly kind and did not charge me when I expressed my upset. I am just confused after all of the glowing reviews of service, when quite honestly my nails looked better with the chipping clear polish I had on when I walked in their door.

I stumbled upon this excellent spa when I moved to Pickering three years ago…read more Ive had a variety of services by different staff members, all of which have been amazing. The staff are friendly, knowledgeable and very talented. I highly recommend this spa for all of your esthetic needs

Great staff, great experience, and an even better hair cut. I've been going to William for a long…read moretime now and it's always been a pleasant experience with a calm yet lively atmosphere.

So, I'm from Virginia and was in town visiting relatives in Scarborough for Christmas. I wanted to…read moreget massages for my wife, sister-in-law, and mother-in-law and had no idea where to take them. I found tons of spas in downtown Toronto using Google, but wanted to find something closer. Saw the sign for this place as I was driving along Kingston and decided to drop in. Oh how lucky I was! I was greeted right away by the owner (William) and I booked 3 appointments. Sis-in-law and wife opted for facials instead of massages. They raved about the service and have been looking for a place exactly like this (superior quality of the procedure and extractions)! In the DC area, we've had no luck... Every spa/salon we've tried only performed minor extractions (not worth the price of the facial). My wife also decided to get a haircut while she was waiting for her facial. She told me that she got one of the best haircuts she's ever received! She said William was awesome and now her hair has more volume and the style is better suited to her hair's natural curliness. My brother-in-law and I were so impressed that we both decided to get haircuts as well. Our stylist, Karelia, was A-W-E-S-O-M-E! Started off with a relaxing scalp massage and then got one of THE BEST haircuts in my 38 years of life! I have a stubborn cowlick that she addressed and she even trimmed my caveman eyebrows LOL. Seriously though, now i'm pissed because I have yet to find a place like this in my area. Great positive energy from the owner and all the employees of this establishment. I'm really glad that I randomly walked into this place! Oh, and we're bringing my father-in-law here tomorrow as well :)

Recently went to Fieldstone Spa to try their Igloo experience! The 4 person igloos are set up on…read moredecks and contain heaters, fireplace and heated blankets so you will never get cold and private, hot tub and sauna usage as well as your own firepit! The experience includes a charcuterie board, s'mores kits to toast on the firepit, unlimited tea, coffee and cucumber water... and you can add on soups as well. Bring your own wine (corkage fee). We went for 5pm so we would experience it both in daylight and then at night under the stars. Romantic and cozy. Staff were great too. Highly highly recommend. Well worth the drive to Cobourg. Next time we will extend an hour (extra $60) plus maybe add a couples massage beforehand!

The worst "massage" place ever!! They claim to be professional , yet none carry an RMT license…read more They claim to be professional yet leave your backside un-draped. The shower looks liked they just hosed down cattle and towels they provide have the stains to prove it. Not a one speaks a word of English. Do some homework on this place before you go.