I've been going to this office for maybe 20 years. Karen is my second hygienist, after my first one…read moreretired...but I've seen both doctors, and I think you'll be very impressed with either dentist, as well as the staff. You can trust them. They won't recommend work you don't need.

First time going to them. After a bad experience at another dentist. This place is very…read moreprofessional. Very caring and did not try to talk me into a long term plan. They listened to me and gave me a great cleaning and check up. They will be my new long term dentist

I made an appointment simply because it's close to my house. I was pleasantly surprised, though, to…read morefind a great clinic where dentists and hygienists really care about you. The first visit is always long (around 2 hours) which I though was kind of weird, but, as soon as you get there, you understand why. Lyndsey, my new favorite hygienist in the world, starting asking me questions about myself. Not because she was trying to be nosy, but because she really cared and wanted to get to know me. Who does that anymore? I LOVED IT. They take tons of pictures and they are incredibly thorough. I go to the dentist all the time, but, for the first time, I found out that I actually grind at night which is something no dentist has ever told me! And they showed me everything in the X rays. I will definitely go back and I definitely recommend it!

This used to be a model establishment of how you should run a business. Operationally it seemed…read moreseamless. The patients' needs were the ultimate consideration. HOWEVER, this is no longer the case. The attention to detail is not there especially in billing and communication within the office. You can tell morale has taken a hit because staff that was once friendly no longer are. I'm sad to lose them as my dental office. I wish they can get back on the right track.

I would recommend getting a second opinion from a different dental practice before spending money…read morewith Dr. Watson's office. I was told I desperately needed a mouth gaurd (or invisalign or potentially both) from this office, but after changing dentists, the new one didn't even mention needing one. I brought the subject up and he said he could make one for me at almost a fifth of the cost or even recommend some of the better over-the-counter options. Additionally, Dr. Watson's office doesn't honor requests to see the same hygenist for a cleaning. I rescheduled twice because I wanted to see a specific hygenist, showed up to the appointment, and you guessed it, they didn't have me with the requested hygenist. Not a big deal, but when they went on to say they never would have scheduled this date and time with the hygenist I requested, I decided my time with them was over. Please do not blame long-time patients for your office's mistake. No one apologized. Now they've apparently "lost" my previous x-rays for the new doctor to compare an issue to. Wow. my entire dental history is in one office and there are no images? Unfortunate. On the upside, my new dentist and his office are wonderful.

I have been going to this dentist once I moved to Nashville back in 2023, I was very skeptical…read morebecause I have gone to the same dentist since I was 13 (I'm 25 now) and before that dentist I always hated going because they try to upsell you on everything that you do not need. I go in and get a cleaning and the first thing they tell me is I need to get veneers for $1,000 a tooth! I have never once in my life since going to a dentist ever been recommended to get veneers ever! Then after about a year I get told I have a 2 potential cavities (I haven't had a cavity since I was 15). I wait another 6 months go back in for my cleaning and get told I don't have any cavities however, they look back at the reports from 6 months ago and the notes say I have a cavity so I have a cavity that needs to get filled??? I'm also informed that I have been grinding my teeth and that my only options are a $550 mouth guard or to get veneers for $1,000 a tooth. Of course I opt in to get the mouth guard, while it's being made I go to two other dentist in the area to get a consultation, not only are they shocked that I was recommended veneers but they are shocked by the $500 overpriced mouth guard. They offered me a $100 mouth guard from the same company, isn't that crazy? If you are rich and have unlimited money this dentist would love you, I unfortunately do not. I have really good insurance for a reason but insurance doesn't cover the things they recommend. If you are looking for a family friendly dentist that is not trying to upsell you and get you to pull your card out stay VERY clear from here!

The team was very kind and efficient, they had me go in right at my scheduled time. They also went…read moreover pricing before service was done.

I'm a nervous dental patient. I've neglected dental health for years and I'm finally in the…read moreposition to right a lot of wrongs and from the get I've had a great experience. Everyone checks in, explains procedures and is so genuine and nice. I am blessed to have found such a great practice. Make the appointment. You won't regret it and your teeth and gums will thank you!

I'll start by saying this place was amazing when I first started going. There was a big change in…read morestaff and it all went downhill from there. Probably the worst dental experience for nearly a whole year (silly me for putting my trust in them for so long.) They couldn't color match my crowns + took so long to do so that my teeth shifted and gaps came back after 5 years of braces because I couldn't wear my retainer during what ended up being a 2 month process. There was one point I was in every other week for 3 months because they seemed to never get it right the first time. A retainer that doesn't fit. Crown that chipped off. Crown that wasn't the right color, twice. Bonding that wouldn't hold. And treating me for apparent gum disease that my new dentist said isn't there at all. Awesome! Big waste of time and way too much money spent to have to go somewhere and have everything redone. I'd give this place 0 starts if I could.

Kind staff, the least anxiety I have ever had at a dental office, and they genuinely care about…read moreyour specific needs and treatment plan. Authenticity through and through. Much appreciated!

Everyone at East Nashville Aesthetic Dentistry is so kind and so helpful! From the moment you walk…read morein to the moment you leave you feel comfortable and valued. I am one with severe dentist anxiety, and every time I go here I'm so comfortable. They talk you through everything and answer all your questions. I highly recommend East Nashville Aesthetic Dentistry.

Every step of any process and every visit I've made has been such a great experience! Previously, I…read morehated (and was scared at) the idea of going to the dentist, but this office has done tremendously at making me feel so comfortable and taken care of. Now, I can't yet say I "love" the idea of going to the dentist, by professionals like Dr Joe and everyone I interact with at the office have significantly raised the bar by making dental visits something I actually look forward to :)

In my 2,000+ reviews, there are few that I would give 5+++ stars to if I could, but East Nashville…read moreFamily Dentistry is at the top of that list! Since moving to the East side of the city, I have been putting off finding a dentist and honestly only discovered ENF out of necessity and panic due to a broken crown. But what was a not so great moment turned into a great find and a new dentist! And oddly enough, they are located right beside my PT office, so it seems like a weird destiny based thing...and all it took was my 20+ year old crown to break on a turkey meatball on a Thursday afternoon. I am super thankful for the staff and Doctors here! I called at 12pm on a Thursday afternoon looking for a dentist to help with a cracked crown. I was not expecting much as I would be a new patient, so I knew there would be a process of getting in. I had a trip in a few days and would be away for over a week, so I was really hoping for immediate help, but was also ready to cancel my trip if needed. Well, the team at ENF got me in within 2 hours and had a temporary crown in place within 3.5 hours of my initial call. INSANE! Not only did they squeeze me in as a new patient, they were PHENOMENAL from the phone call to check-in to services performed to check out and beyond. Legit the most helpful, kind and friendly group of folks I have ever encountered at a dental office. I now have a follow up for my permanent, and have established the ENF team as my go-to dental spot moving forward. Overall, never thought I would be excited about having a Dentist again...but here I am!

I am extremely happy I found this place because they are awesome and caring…read more In this office you can get all the care you need with highly professional and friendly personal. The location is in East Nashville and is convenient, always clean and welcoming environment even they have free WiFIi. They work with many insurance companies and they can help you to budget your services you just need to talk to them and explain the situation. They even have a cancelation list if you need an appoint sooner for the type of care you need. I have to mention "Casey" my hygienist she is incredible in so many ways and again so thankful I found this place I am super happy.

5 stars for a dentist? Never thought I would say such things. Going to the dentist is probably my…read moretop fear with "adulting". After neglecting to go for a couple years and a change in insurance, I decided now was the time. From my immediate phone call with Brigette, I knew I was in good hands. She was thorough, calming, and informative. No hidden anything. During my visit today, I was greeted with many pleasant faces and attitudes. Bree, my hygienist, was thorough and covered all necessary points and explained everything before completing it. Dr. Montee was probably the first dentist that I've not been intimidated or scared of. Usually when the dentist walks in, it's just to state the negative and that's it. She was wonderful! And explained everything to me in a way that was going to improve my behaviors instead of knock me down. All pricing was laid out for me and agreed to before any work was to be done. Great dental company!!

I was really happy with my work, service seemed fine , wait times were reasonable- and I really…read moreliked that they had a diverse staff. Not sure what changed, but I had a string of not great experiences, and then no follow up from management : At that time, I usually let my dr/physicians know that my employer issued Blue Cross of Michigan, because they were based out of Michigan, but it was never an issue- I just made sure to clarify because BC of TN would be more typical. Per usual, I had explained that to them when I gave them my card after my first visit, they kind of waved me off and assured me they would pick up on it. I had been going for about a year when this happened: The suites aren't actual rooms- it's just open. I was full reclined in a chair with a mouthpiece holding my mouth wide for an exam, when one of the admin stomped through the suites and kind of whisper-shouted (if you know, you know) that I wasn't getting any care that day until I resolved my balance- , and proceeded to let me and the two patients next to me know ('you owe us like $1400'). I kind of wiggled to get the mouthguard speakable, and asked if they had billed my insurance (I had routine checkups and some fillings, all of which was 100% covered)- she said I didn't have any insurance on file- so I sat up and grabbed my wallet to give her my card. She probably realized the error then and there, but she just kind of snorted and stormed off. I sat back on the chair, it was pretty embarrassing - I would think they could find a better place to bring up an issue if they saw one. I had never missed a call from them about billing or anything else. There was no acknowledgment/ apology for their error, but the experience was so uncomfortable that I just kind of shrugged it off, and figured that admin wouldn't be there much longer. I know it's frustrating to make mistakes, but that was so really poorly handled- and really wasn't something I had any control over. I started noticing a change- the work seemed a little less careful (walked away with some pokes), but I was done after the last incident. I called to reschedule my appointment (I had just started a new job, and my insurance had changed) and the conversation somehow ended in them hanging up on me. This was after arguing to keep the appointment, I had to explain that I wasn't sure that my new employer's insurance even covered them, so either way I probably shouldn't be keeping that appointment to risk paying out of network- the lady just hung up. Since then, I found out they are in-network, but I didn't want to go back until I figured out what had changed management-wise. I sent them an email via their website under their 'feedback' contact, and responded to their review emails... but you can decided for yourself whether that was effective. I've included my original email verbatim and their response. I gave up- but hopefully they can use this review to improve service for future patients, or maybe just have a conversation about privacy -------------------- (see images for the email I sent to management following all of this, and their reply).