Great place to get glasses.. Very friendly…read more Gets you in on your time Great hour's. All the staff is amazing .....

I have been going here for years and have always received excellent care until yesterday.the doctor…read morewas great his new staff not so much. when I was done with the doctor I was told they had not been charging my wife enough for her glasses, now it will be double.I tried to get an explanation and was told prev employees screwed up. I was then told my glasses would be double also even though I did not have transitions like my wife. I tried to get an explanation and an itemized bill but received neither. They made me feel like I was trying to steal. I will not be back

Dr Vimal Patel & support staff all professional & pleasant. Dr Patel completed exam thoroughly…read moreexplained findings clearly. Waiting for sample contacts & glasses to determine that satisfaction level. One small concern was charged for protection plan $15 without being asked I would have declined that offer.

Be sure to get an invoice BEFORE going back to a room. They will add tests and charges without your…read moreknowledge! Then they will tell you it's not optional testing, you just have to pay the unexpected charges. An exam that should have cost me $10 out of pocket cost me $50. BE AWARE!

Arrive 15 minutes before your appointment... meanwhile the office apparently booked three people…read morefor the same time slot with only one doctor. I have now been in the lobby for 45 minutes and counting. Why? I hate how offices do this...

I came to this office about 4 years ago. They called me a few days later and said they forgot to do…read morea test. It was already paid for, I just had to come in. When I went to leave, they said it was $40. I told them that I was told I didn't owe anything. They argued rudely, so I finally paid. After all these years, I decided to give them another chance. After changing some things around, came in for my appointment today. They said they cancelled it yesterday. They said they called me several times about my insurance and I wouldn't call them back. I showed them on my phone that I haven't gotten any calls from them. I asked if they could just do it now. They said no. That was it just no. I said I'll have to go somewhere else. They said fine.

America's Best in Canton MI Doesn't stand behind their glasses!…read moreWe purchase our glasses as a family every year from America's Best in Canton MI. My wife had a pair of glasses bought from America's Best in Canton MI. The screw fell out of the glasses. My wife was able to find the screw and the lens. When my wife went to America's Best in Canton MI and asked if they could put her glasses back together; my wife was told the glasses were more than a year old and America's Best would not fix the glasses. Thinking that this sounded odd my wife went back a second time several days later to a different person and was told the same thing. They will not fix her pair of glasses because the glasses are over a year old but she could buy a new pair of glasses.

Interesting.... 2.9 stars overall for this location. I was thinking this location, off of Michigan…read moreAvenue would score higher because my experiences has always been quick. Staff could be more friendly but it's not like they are mean or don't know how to act in customer service. I will say, that's a 4 star rating right there but everytime I get glasses (I've been going every 2 years or so for the past almost 10 to this specific Americas best) I always pick out two pairs of glasses for their deal. At least one of the two I pick out each of those times I have went always gets scanned and marked as "discontinued." What does that mean? Not a discount but I have to go put away the glasses and find another one. That immediately bumps it down to 2 stars. Keep better track of inventory! Update it and look it over Americas best!

This should be taken down because as the last reviewer stated, it's been closed a long time and…read moreDr. W was SUPPOSED to have gone to this clown show location in Ypsilanti but when were were there five years ago, he was not. The dude who owns the store has no degrees in optics. He's just there to bloviate and let you know that's his business. He has no business with his hands on products, even putting them on your face and he is a complete d###. Never have I ever been in a more unprofessional and unfriendly place. The new doctor was great, but the owner and skeleton crew staff are awful.

They are closed and have been for years. The call is routed to a different eye care provider in…read moreYpsilanti.

Do not go here. I don't have eye insurance so I usually go to svs locations to get a cheap exam so…read moreI can get a prescription and buy glasses/contacts online. The other location I have been to in the past, were quick and efficient. I have worn contacts since I was 11 and haven't had any issues with doctors. I have had two appointments at this location because the first appointment the doctor couldn't get a good read on my eyes because they were "swollen". I have paid 130$ for both glasses and contacts prescription, yet have only been handed a glasses prescription. The doctor changed my contacts to daily's without asking if that's what I want cause that is what they believe I "need". Which was whatever, annoying but I just want contacts. I went to pick up the trials today, because I received a text message they were ready. The receptionists continued to talk without giving me service (common occurrence because this also happened during my appointments). They didn't give me my contacts today because "the doctor needs to see me in them". They couldn't get me in right away cause other people were waiting (understandable). But I wish they told me that I needed to set up another appointment when they texted me that the trials were ready to be picked up before I drove to their business. Poor communication and service. Last time I'm ever going to this location.

Comfortable atmosphere and excellent service by a young African American gentleman. Great selection…read moreof frames too. When I picked out my glasses the were helpful and patient. There was a nice young African American gentleman that adjusted my glasses.