Greeted by a very pleasant and friendly staff, the appointment ran behind 15 minutes yet the doctor approached me twice in those 15 minutes explaining why he was behind and that he would be with me shortly. My exam was great. It's been 2 years and I'm looking forward to seeing things a little "crisper". I thought about going with contacts as well and the doctor was very thorough concerning my options since I need bifocals. After the exam I was immediately helped with a staff member, I wish I could remember her name, she was fantastic, and shown a large and pretty wide selection of frames covered under my insurance. I found a pair that I just love and am really looking forward to wearing. Because I wanted the progressive lenses, I can't stand those bifocal lines, she was able to get me another pair for backup (with the lines) and my preferred pair for a huge savings. So I'm getting a great new pair of glasses and a new look, a backup pair which I always seem to need at times for South of $300. That's amazing to me. Thank you so much SVS, your Wayne, MI location really impressed me. read more

This location was very understanding and helpful. One particular staff member walked me through resolving an issue I had a my neighborhood SVS. I faced a situation where the size, frame type, and frame material were no longer available. The new frames I picked have grown on me although initially my local SVS did not offer me thinner lenses, nor the rolled and polished edges. The person I worked with when I arrived heard me, helped me and got me exactly what I wanted. When I returned to pick up my glasses the original staff member wasn't there, and the one who took care of me was a little impersonal as a character trait, but still adjusted my nose pads and got me squared away. I plan to return next year to this location, and to never return to the one nearest my home. read more

This SVS location is great. The staff are very organized and it is clean. I have had a great experience there so far. I have a stronger prescription which is harder to get contacts and glasses for and they actually figure out solutions and are getting me the correct glasses I need. I like the Dr he figured out that my contacts prescription from the SVS location I went before moving to this area was too strong. So he got me the correct prescription. I have been interacting with Peter there as well and he is super knowledgeable, is a certified Optician and actually figures out solutions to help people. I highly recommend this SVS location! read more

The whole staff was very approachable and professional. SVS took care of me 4 years ago and the experience i had before is what brought me back. The time and different location thankfully didn't change my experience. The Optometrist made me feel relaxed and comfortable during the exam and i didn't feel like i was being rushed, which is definitely helpful coming after the pandemic when it came to appointment only for a visit. Lastly the front end made picking a frame easy and without insurance they helped me get the best frame for my price range and the best deals. Thank you SVS and i will definitely suggest you to anyone. read more

Everyone there are great. Let me tell you, Im very picky and I try on many pairs of glasses until I can find the right one. They are patient and helpful as I work through the stress of choosing which ones fit me best. Sherry knows all too well how long it takes me to pick them out and with no complaints. Not even a flinch if I return (within my time limit) and tell them " I don't really like these can we exchange them". I have been going to SVS for years and they have a wide selection of glasses/sunglasses to choose from . read more

Everyone was so helpful and made sure I understood what was happening and any changes made to my prescription were explained as well. The gentleman helping me pick out frames was very knowledgeable on what frames to look for/what brands they didn't have. He also helped me know how to recycle my old glasses. I would highly recommend them or any SVS vision location. I've been to two locations so far and I've never had a bad experience! :) read more

I have been going to this place for several years. This time it was at their new location. I like the ease of making an appointment online. When arrived for my appointment, I was greeted with a warm, friendly smile. The doctor is very thorough and explains everything. They are very helpful in suggestions on individual styles when it comes to finding the right glasses. Overall a great place to go. Everyone in this place is great! read more

Fantastic customer service all around. Everyone working there was super friendly and conversational while delivering a quality eye exam. I was sort of worried going in that they'd try to upsell me on a pair of glasses that I didn't really need, but they were incredibly communicative and open about my eye care needs and I did not feel that they were trying to prioritize a sale over my eye health. Will absolutely come back here again. read more

The whole staff at SVS vision in Wayne are so nice and helpful. The doctor is also so helpful and kind. He listens to your needs and concerns and helps guide you on the beat choices for you. All the ladies from the front desk to the ladies who help you find and pick your glasses are so professional and makes you feel like family. I went to America's best and had a horrible experience and went back to Svs and will always go there. read more

Love the new location! The staff was fantastic and so happy that they all was wearing a face mask. Mr. Pete was awesome with fantastic customer skills. He treated you like family, made you feel welcomed and comfortable. Love how he spends time with each customer and very knowledgeable about everything. Also love how he shared so much wisdom with our son about life and college. Can't wait till our next appointment! read more

Very positive experience. The doctor was very patient and kind. The staff helped me pick out my frames because I wanted the perfect fit. My new glasses arrived in 2 days...fast! When I picked them up the staff made sure I was completely satisfied before I left. They handed me a cleaning kit, gave helpful advice and information regarding my glasses and out the door I went! Great!! read more

I had a great experience yesterday with my appointment at SVS Vision staff was courteous kind answered all my questions. help me take advantage of all my benefits made me aware of benefits I didn't even know I had so I will definitely definitely be returning to this SVS Vision when it's time for me to get my eyes examined again awesome staff friendly staff highly recommend them read more

The staff is AMAZING! Very helpful when needed to try out glasses, adjusting, all the paperwork and super friendly. The doctors there are wonderful as well. I prefer the doctors at this location so I drive a little further to see them even though there is an office closer to me. If you're looking for a new place to go to, I absolutely recommend this place! read more

My first time goin to this location and it was great everyone was nice and greeted me at when I walked in my glasses where ready and fit perfectly on the first try they even gave me the cleaning kit and I really appreciated that bec the other eye glass places never gave me one before overall it was a great experience and I will be goin back read more

Love the sanitizer station at the door and they check your temperature at door and ask you covid question also the way that you are greeted at the door. Everyone is very friendly and helpful they also have a great variety of glasses. I highly recommend SVS Vision for all you're Vision need. Sincerely your loyal customer Nitoya read more

The staff is so friendly and professional. Follow strict masking. Easy in and out. Nice job guys. Peter was such a help that I have spoken to several people about that location! This is not your typical take a seat and be quiet kind of place... these guys are really good and friendly! Nothing but good things to say. read more

The best eye clinic I've ever been to! The people there were so nice and respectful the entire time I was there! I was so relieved that they accepted my insurance, too. The eye doctor there was very informative and kind, and he explained things very well before checking my eyes. I can't wait to get my new glasses! read more

I appreciate precautions regarding the virus. This was my first time getting glasses. Getting my eyes checked to finding glasses I liked was great. The optometrist was very accommodating. Rita helped me pick glasses and gave me every discount their was for seniors. Great service all the way around. Thanks read more

I walked in to pick out frames as I had already had my exam elsewhere, the ladies in there were so patient and helpful. Once I picked out my frames I was told 8-10 business days for them to be finished and it took literally 5 days! I am so happy with my frames and the staff in there are absolutely amazing!!! read more