My father was admitted to Bellevue Post Acute after a stroke on April 30, 2026 for rehabilitation. Prior to admission, he was able to walk with assistance and was expected to receive physical, occupational, and speech therapy to improve his condition and prepare him to return home.
Unfortunately, our family's experience was deeply disappointing. During his stay, I frequently observed my father sleeping, difficult to engage, and often unable to participate meaningfully in conversations. By the time he was discharged approximately three weeks later, his physical condition appeared significantly worse than when he arrived.
The medical records provided by the facility show that his Quetiapine (Seroquel) regimen was increased from once daily to twice daily during his stay. The records also show administration of melatonin and olanzapine. Physical therapy notes documented that he was "extremely somnolent" and required maximum verbal and tactile cues to stay awake, and the therapist consulted nursing staff regarding possible medication adjustment.
Most concerning, the physical therapy discharge summary states that the patient exhibited "little to no functional progress as a result of skilled rehab." For a patient admitted after a stroke specifically for rehabilitation, this is very troubling.
The discharge process was equally disappointing. Despite my father's significant physical limitations, our family received inadequate support in arranging post-discharge services. Necessary referrals, home health coordination, caregiver assistance, equipment recommendations, and follow-up services were not properly organized before discharge. We spent weeks trying to obtain referrals, records, and assistance that should have been addressed as part of discharge planning.
The lack of social worker support and care coordination at discharge left our family struggling to secure the services and equipment my father needed. Instead of a smooth transition home, we faced delays, confusion, and significant additional stress while caring for a stroke patient with substantial mobility and cognitive challenges.
In addition to concerns regarding his care, obtaining records has been an ongoing challenge. Despite repeated requests, I experienced significant delays in obtaining documentation related to an incident that occurred during his stay. While some medical records were eventually produced, I continue to seek incident reports, investigation records, witness statements, and other documentation related to the event.
Every family must make their own decision, but based on my experience, I would strongly encourage anyone considering this facility to closely monitor their loved one's medications, therapy participation, rehabilitation progress, discharge planning, and communication with family members throughout the stay.
This review reflects my personal experience and observations, as well as information contained in records provided by the facility. read more
