I really wanted to like this place. The hygienists are incredible and super friendly. The office is…read morevery clean and the rooms have big windows and there are TVs on the ceiling so you always have something to look at while you're getting your work done. Because the hygienists are so wonderful, I'm rating this 2 stars instead of 1. I cannot rate this place highly because I had an awful experience with Dr White. I had a cavity taken care of that required me to come back 3 times. I kept experiencing pain while biting weeks after it was done. On my last return visit she wildly started drilling and filing down neighboring teeth without any numbing whatsoever. She didn't care that I kept wincing. She "joked" that she didn't want to see me again for this tooth. Gladly! I'm never coming back and I'm having it fixed by a proper dentist. Avoid this place!

Dr. Steve Hernandez is an excellent dentist and a great guy. I have moved out of the area and miss…read morethe excellent care of the staff and Dr. Hernandez.

Pros as a patient for about 3-4 years who so far has needed only routine services: communicative…read morefront desk, phenomenal hygienists, consistently run on time, some Friday availability, equipment and patient rooms very up to date. It's true that for routine care the majority of your time is with the hygienist. In my experience this has become pretty standard practice for dentists and I don't personally mind. Dr. Eckel checks in at the end of the appointment, is efficient and polite, always asks whether you have any questions. Cons: Allow extra time to park. Ongoing construction nearby plus busier days around the office complex have made things tricky--sometimes I find parking right away, sometimes it can take me up to 10 minutes.

My husband and I were patients of Dr. Eckel for several years. During that time we only saw the…read moredoctor briefly, barely a glance. We have excellent dental insurance, and already had excellent teeth, prior to seeing him. We actually felt that we only were there to see the hygienist, since we only saw Dr. Eckel, in passing. While he appears personable, his business practices are anything but. First started when he tried to charge us for an appointment his mother had made for us, before the 6 months between appointments. She was answering the phone and (he admitted) did not know to check. Since we were only seen there, they knew when we were to be seen again. He stated she didn't know how to do the appointment, yet he was going to charge us, until we said no. Later, we tested positive for COVID prior to our appointments. We called and were told that there would be a fifty dollar cancellation fee. We asked for clarification that it was fifty dollars, all together, as there were 2 of us. It was confirmed. We later got a text saying it was, in fact, one hundred dollars. We phoned several times, left messages, and were not given the courtesy of a reply. We instead got a nasty text from his office stating that he had given us a break before (when his mother clearly made the mistake) so, we were to pay the fee, including the extra fifty dollars. We truly have no idea if he is good at dentistry, since we never really saw him. Though, we are sure our dental insurance was billed as if we did, for years. We can attest to his business practices. He does not care if he keeps good patients. We can only think that his temper gets the best of him. What other reason to treat good patients like he did. He is a shady business man. They literally beg you to leave good reviews. And, text you the same after the visit! Avoid at all costs.

It was wonderful as usual to get cleaning from Vickie Pups…read moreare adorable I will be back next year

As a kid my mouthpiece was all f'ed up so I've spent waaaay to much time in different dentists…read moreoffice. Been coming here for years, and they are the best dentist office I've been too. They're super friendly, professional, and punctual...I've never waited in the lobby more than 2 minutes. All of the staff is friendly and knowledgeable, couldn't recommend this office more. Dr. Suvaneri is a sweetheart and provides top of the line care.

Great first visit! Hygienist went above and beyond to make sure I was comfortable and explain…read moreeverything to me. She even stated past the end of her shift to make sure I got a good cleaning.

Be very cautious about seeing this office. My old dentist stopped taking my insurance (bummer!) and…read morethis office was one of the only offices in town that still take Cigna DHMO, so I scheduled an appointment. The online scheduling experience worked well. When I arrived, the hygienist was nice and took my x-rays. I noticed that they use lots of fancy equipment like cameras and 3D representations. I was thinking that they were to help improve diagnosis, but when I read about them later, they're primarily advertised as sales tools to help dentists sell more work. They've had a lot of turnover, and so a very new dentist came in and told me I needed tons of work, and that they wouldn't even complete my cleaning unless I agreed to all of it. I had just recently been seen by my other dentist and had gotten a clean bill of health, so was a little bit surprised by this. I investigated more and discovered that the practice is now operated by a large company called Heartland Dental Inc. Heartland paid a $3 million settlement to the US Department of Justice to settle allegations of improper billing and unnecessary services. This was enough to turn me off the the practice -- I'm going to have to drive a little further but it'll be safer for my teeth and wallet! To close it all, I've now sent three requests for my records to be sent, and still haven't received them.

Jody glover has been nothing but good to me. Has helped me completely transform my teeth from…read morefillings to extractions, crowns and implants. I have never had a bad experience here with the office or assistants. Great crew, and great work.

Beautiful office and a kind caring team. My whole family comes for our dental cleanings and we love…read moreit. They even pulled a tooth for one of my kids while keeping her totally calm and comfortable. The best.

Dentists of Bellevue is a welcoming, professional and thoughtful dentist practice. The staff is…read morepolite and kind and truly want your experience to be a positive one. Candidly, I didn't know what to expect with a dentist practice in a strip mall like location. My dental practice has always been in more communities of health offices. Laharmony, Alexis, and Dr. Begley were a phenomenal care team. I was a new patient, they reviewed my dental history and scans with me and educated me about new procedures to maintain healthy dental hygiene and strong bones. I felt informed every step of my scans, cleaning and check up. I'm glad that I chose to become a new patient. I'll recommend to anyone.

They can improve their customer service. The front desk staff is a nightmare and the hygienist…read moremanhandles your face. They don't have mirrors for the patient to see what's going on! When I questioned if it was a real dentist office because they didn't give you a toothbrush or floss at the end of your visit, the receptionist told me that she had never been to a dentist office where you were receiving a free toothbrush and floss at the end of each visit. I was told they were a medical office and they did have toothbrushes and toothpaste and floss on the countless times I've been there. These people are delusional. I recommend finding a local mom-and-pop dentist office.

I'll start by saying this place was amazing when I first started going. There was a big change in…read morestaff and it all went downhill from there. Probably the worst dental experience for nearly a whole year (silly me for putting my trust in them for so long.) They couldn't color match my crowns + took so long to do so that my teeth shifted and gaps came back after 5 years of braces because I couldn't wear my retainer during what ended up being a 2 month process. There was one point I was in every other week for 3 months because they seemed to never get it right the first time. A retainer that doesn't fit. Crown that chipped off. Crown that wasn't the right color, twice. Bonding that wouldn't hold. And treating me for apparent gum disease that my new dentist said isn't there at all. Awesome! Big waste of time and way too much money spent to have to go somewhere and have everything redone. I'd give this place 0 starts if I could.

Kind staff, the least anxiety I have ever had at a dental office, and they genuinely care about…read moreyour specific needs and treatment plan. Authenticity through and through. Much appreciated!

Always clean and patient staff. Very efficient on nights that seem super busy. Love going to this…read moresalon to tan.

The front desk lady, brown hair with blonde highlights around her face only and tattoos, was rude…read more No smile, no greeting and just stared at me while I stood there. Such an awkward experience and such a rude human. We literally pay your paycheck with these memberships and you can't even be bothered by guests. The other locations Have never been this way. When I scanned my card and said I'd like instant she didn't say a thing but there's a wait. No indication of how long or offer another option. She was not friendly. I am in the customer service business and this shouldn't be okay. Looking at the other reviews, same comments. I think it's time y'all take a look at your staff and how they treat customers.

Dr Allison is the best dentist I've ever had. She's thorough, but never pushy. She explains things…read morewell and lets you decide! Cannot recommend enough.

Dr. Kisner is an amazing dentist who truly cares about her patients. All of the bad reviews are…read morebefore she bought the practice and it's not fair to her they're still on here. She's a great dentist and you'd be silly not to make her your primary, she's great.

I've been a patient here for years! Dr Pop is Amazing and the staff is as well. I highly recommend…read morethis office. It's clean, professional and ran well. Thanks Guys!

Dr. Pop and staff are the most caring and supportive humans I've ever met! They take such good care…read moreof me and my son! I'm very grateful for their epic kindness. Thank You Dr. Pop!