Our community is in the process of updating services by Hotwire. It has been nothing short of…read moreamazing from the customer service to the installation process and the follow up. This process has been so smooth and painless. Thank you Hotwire

The Hot Wire Associate that assisted me in understanding the newly installed Hot Wire equipment…read morewere professional,knowledgeable & courteous! Emmitt is a credit to Hot Wire!

My experience here at this store was great. I came in for a screen protector for my new phone and…read morethe workers were very respectful towards my time.

Do not come here. This is a franchise owned by a third party. There is a corporate store down…read moreUniversity in Davie. (Would give 0 stars if I could) Went to upgrade my phone which is on a 2 year payment plan. Had my old phone for over 2 years, knowing I owed nothing in it. They tried to tell me I had to pay $300 to pay off the phone to upgrade it. After seeing that I was confused and calling Verizon myself, they quickly back tracked and told me I never had to pay the $300, only the upgrade fee. I was helped my Lamour, who told me at that point that all I owed was the tax on the new phone which was $175. It was not $175, he had secretly added in an extra $80 by putting a phone case and screen protector on my phone. I did not ask for nor agree to this, I assumed he was throwing it in for free since we had bought him lunch. Unfortunately, I did not check the receipt until I got home. This wasn't a big deal, though the next scam the pulled on us was. My boyfriend also upgraded my phone and was offered an iPad at no extra cost. He made sure to ask that he would owe NOTHING extra. They secretly added a cellular plan on it, an extra $10 a month on his bill. When we realized, we went back to the store to return the iPad. We had thrown out the box (our fault) thinking there was no need for it. They said they would not take the iPad back without the box (understandable), but told him in order to cancel the service he would have to buy out the iPad for $510. Keep in mind, Lamour assured him this iPad would cost NOTHING extra. I'm not sure if it's the store or this specific associate, but if you're coming here, be sure to not take anything that is offered to you as they will scam you the second you are kind to them. Stay far away.

The team at South Florida VoIP does a great job. They get things done quick and have such great…read moreenergy. We have been their clients for 4 years now and look forward to working with them for many more. Marty is our go to guy for everything from our phones, efax and constant contact! We have over 2.5k email club members and all of the ideas that Marty has share with us have helped us get more leads! Keep up the good work South Florida VoIP

Not only was Marty and his company the most responsive professional I have ever seen, but within…read morethree hours of my phone call Marty was at my office fixing my telephone issues and solving various problems with our service provider. No matter what business you have I would recommend calling South Florida VOIP for any telecommunications issues or services, and I know I have found the company now I'll be using permanently. Thank you Marty!

Needed to do a quick exchange of my equipment due to a change with my package. Once I walked up I…read morewas greeted by the manager where he took my name and asked me what type of service I needed. He was very polite and pleasant. They are following the CDC guidelines for COVID-19 by implementing social distancing, requiring masks, as well as having plexi-glass In between each station. They provide sanitizer and wipes as well. I waited for less than 15 minutes and was out in 5 minutes. Great customer service!

Came into this Xfinity location to exchange a broken tv remote and drop off two new phones to…read morereturn. Nicolas was at the welcome desk and greeted us right away. He was professional, friendly, helpful, and went above and beyond. He replaced the remote right away hassle free. He told us we couldn't return the phones there but he can print the labels for us to drop off at FedEx, which was in the same plaza. He guided us on how to forward him the labels via email and helped troubleshoot why the label links were showing errors. He even offered to pack the returns for us, found us boxes and shipping materials, and showed us how to drop off the returns at FedEx. He was so patient with us, we really appreciated his VIP service. He is definitely a valuable employee and human being!

do yourself a favor and run as far away from this company. terrible service and unreliable. go…read moreanywhere else but here, they really do not care about the customer !!!!!!!! and they keep erasing my post and i will keep on posting it again and again, people have the right to know !!!!!!

From the owner: Atlantic Broadband has closed the Sunrise office and moved our Internet, Video, and Phone services…read moreonline. Atlantic Broadband is an Internet, TV and Phone service provider dedicated to providing reliably fast Internet and a best in class WiFi experience, plus amazing local support in the Broward County area, to residents and businesses. We offer Straight Up pricing - the price you see is the price you'll pay. No unexpected fees.

Very spacious clean store with a variety of phones, tablets, covers and cool gadgets. The staff was…read morevery friendly, professional and gave competitive prices for new phone service and internet.

Friday night An hour before closing…read moreNeeded a replacement Apple Watch... We walk in & Joseph/Joe was able to help us and get out before closing!! Fast forward to Sunday and we had difficulty setting up cellular and called and luckily got Joe again! He was able to walk us through the setup for cellular for the Apple Watch! Friendly, helpful, professional If we need anything Verizon again we'll go here and look for Joe!!!

Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...

We came in to get an upgrade on my phone. The man checked us in and he talked to us about ordering…read morea 15 pro. He was incredibly nice and answered all of our questions. A woman came from the back and said to him "take appointments I don't want to stay late" . He said something and quietly to her and she shook her head yes. He told us that we were going to have to make an appointment because they were closing. We said a lot of are you serious and we already checked in. He said yeah, we are short handed & I said there are 3 people up there and they are being helped. My husband looked at his phone to look at the time. He said that it's only 6.20 and you close at 7. He had talked us into a 15 pro and we only had to sign up to have it sent to us. It was none of his fault. It was the lazy woman that evidently doesn't want people renewing their phone service. We may just go to AT&T. Check the other reviews on here.

So with Covid they have different protocols in place. I had an appointment and I was on time…read more When I got to the location there were four people standing on designated markings outside ahead of me. There was an employee propping the door open and he had a tablet. When I got to the front he asked my name and told me that I could wait in my car. I told him that I had an appointment....that brought me to the front if the line. WHY did he not ask me if I had one? I'll never know. He appeared as when he checked the names he was checking that but..nope. I was let in first. Needed a new phone immediately. What they don't tell u is that you have to be sure and connect to iTunes at home or backup because they can't /won't touch anyone's phone. So I ended up having to hope my last backup one month ago had been sufficient because no way was I leaving without a phone. I was trading in a phone and the new phone came with a $40 activation fee. I asked if there was a way around that and the employee who was very helpful not I didn't get his name said that I could use the kiosk to save $20 of the $40. I tried to use it and he watched to assist, but the kiosk wouldn't allow me to trade my phone. So back to his desk and the $40. Verizon you should do better. Better with informing customers, better with appointments and better at making the kiosk work