The asian guy who owns it is a scammer. When you buy a box of pods he charges you for each…read moreindividual pod inside instead of the price tag clearly listed on the box for all 3. He also didn't check my ID so if you're a minor go for it he will love you. Payed $30 for 2 boxes of pods instead of $10 like usual. Don't go here!!

They tell me the cartridge I want is $30 and try to ring me up for $45. They fed me lies when I…read morequestioned the discrepancy

Service is always friendly and helpful, and it's easy to park near as well. I mainly purchase the…read morerechargeable vapes and they have a nice selection and recommendations.

This place still has the feel of the honey farms as the flooring and ceiling hasn't been modified…read moreat all. There shop feels like they moved in the glass display cases and set up everything without modifying the interior much. There is a diverse selection for a small shop. There are many different pipes and such available. The shop is organized and the staff seems friendly. There are some infused edibles and nice pieces. I would stop here if I needed to pick up something real quick.

Look. It's West Boylston. I know about half my reviews start like that, but it's a special little…read morepiece of terra here. I go here because the guy has good prices on 5 hour energy and a bottle of coke. I get the occasional cigar as well. They have a pretty solid selection of shredded tobacco, and some good solid cigar choices in the humidor. The rest of the smoke shop is just that. Smoke shop stuff. Nice glass pieces if you need it quickly, a few small hookas, and the requisite papers and other accessories. They have lottery, and the guys behind the counter always have a smile. Solid.

The gentleman behind the counter was very knowledgeable about all things smoke. Would highly…read morerecommend to any one looking for high quality and low prices. Best pricing I've ever seen on glassware and other custom pieces.

The owners of this route 9 Smoke Shop a very helpful and friendly . I have been going to them for 9…read moreyears started when they were at Park Ave smoke shop . When they moved earlier this year 2024 it was very difficult to find them on Highland Street because they have no signage so definitely great place to go great stuff but needs more lights more signage to catch the eye

From the owner: Welcome to Route 9 Smoke Shop, your premier destination for all smoking essentials in Worcester,…read moreMA. Nestled at 102 Highland St, our shop offers a curated selection of premium cigars, cigarettes, vaping products, and hookah supplies. We take pride in showcasing an impressive array of hand-crafted glass pieces, each reflecting the unique artistry of smoke culture. Our knowledgeable staff is dedicated to providing personalized service, ensuring you discover products that perfectly match your preferences. Whether you're a connoisseur or exploring the world of smoke for the first time, Route 9 Smoke Shop promises a diverse range, exceptional quality, and a commitment to customer satisfaction

I look forward to visiting this fabulous smoke shop twice a month to buy cigars. The humidor is…read morewell stocked and well maintained. They have quality cigars for every price point. You won't regret visiting and the owner is very friendly and engaging every time I visit.

My husband frequents this smoke shop and always comes home with cigars, lighters among other…read morethings. He is mostly there for cigars, and the guy that works there is really nice and very helpful. A $75.00 lighter he bought stopped working and he brought it back in and he immediately took care of the issue. He is knowledgeable about what he sells and very friendly and eager to help . And makes cigar suggestions and my husband likes that a lot. We recently purchased a humidor and a floor ashtray which was a little dusty and he insisted on cleaning it off even tho I said no worries there will be ashes in it as soon as we get home lol . really nice guy . thanks for the great service

This used to be my go to local liquor store for over 10 years. Recently it went through a…read moremanagement/ownership change. Service has gone from excellent and some times above & beyond to abysmal. They are removing interesting hard to find items with huge stacks of generic ales. They were previously well known for their craft beers and large variety of different stouts, porters and Scotch ales. Not to mention the wine & spirits selection was amazing. I am now much less interested in utilizing their services so much so that even though they are walking distance to my home, I Uber or bus to Shrewsbury or utilize delivery services to get the selection & variety I want.

Wide wines and liquors selection from $ to $$$. Help available to carry purchases to car.read more

Update: Green Monkey solved the issue and everything is good. Their kratom works very well compared…read moreto other brands. The staff are great people and are really nice. I would delete the old post but it says there is an error trying to delete it. Would highly recommend this place.

Bought 2 vapes for $48. One died in 2 days the other not only died on the 3rd day but it started…read moremaking this weird "hissing" noise. I inhaled a mouth full of extremely hot oil, burning my mouth and lips. I put the vape down of course and it started seeping the remainder of the hot oil onto my bed. I went back to the shop to tell the person behind the counter my experience and a full refund and was denied. A loss of almost $50 for 3 days of using the vapes and a burnt and blistered mouth and lips. I will never shop at this store EVER AGAIN!!

best smoke shop for hookah and other smoking devices. prices are cheap and the worker is really…read morenice. absolutely recommend.

Great prices, friendly and knowledgeable staff. Great selection on everything from coals, to…read moretobacco, hoses and hookahs. Even sells pre-packed fruit heads to go.

Good selection of glassware. Also legal highs like CBD gummies if you're curious about that kind of…read morething. Don't get anything electronic. No-return policies like the one here are a pain for this stuff since they're a bunch of faulty products on the market. Looking at other reviews, a lot of people could have been served better had they followed that advice. If you're making a big investment in a vape or something, it's worth heading into a more reputable city shop or just getting something online and waiting. Gotta say... if you're into Cigars the selection here is rather impressive. They keep a modest but well kept humidor with an impressive array of Coronas and Maduros of various sizes at a sliding price range. Anyone with a hearty stock of Olivia's is a friend of mine. Tried an Acid Blondie just earlier today and it was fresh as a Connecticut stogie as you'll ever get. Staff is fine. One lady usually holds down the fort ok.

Worst customer service I have ever had this is the second time I have stop in...the lady working…read morehas no knowledge of anything to do with glass or any item they sell she was trying to sell me the wrong size piece and wouldn't let me look at the others if you want quality service go any were but here

just for starts everything in the store is extremely expensive, which is fine when if the quality…read moreof the glass is good - but it's apparently not. after paying almost 50$ for a decorative bong bowl piece (elephant tusks and trunk with various colors) the employee at the front failed to wrap my 50$ overpriced bowl in anything other than a paper bag, I got home go upstairs and go to use said piece and after inserting it into my bong and removing it a single time the stem snapped free from the decorative bowl, never smoked out or used a single time. the manager on duty then refused to accept any type of exchange and proceeds to tell me I'm lying and that I dropped it. ( glass is not shattered it has a clean smooth break from being poor quality and fitted tight to the bong) I would never, ever spend another dime in this overpriced glass shop, id rather smoke out of a soda can.

Wouldn't return defective product (24 hr time frame) and blamed it on the manufacturer. Reached out…read moreto the manufacturer, who said that was the stores policy. Ultimately lazy store owner who didn't want to process a refund and or deal with any inconvenience on their end. Do not recommend buying anything here based on this experience. Included are the screen grabs from the manufacturer of the product pointing finger to the stores personal return policy.