Went to help my friends aunt slow her cigarette addiction. Didn't know anything about vaping. The…read moreowner was amazingly knowledgeable. I mean he knew everything there is to know about the hobby. Better than any other place around here.

These guys are awsome, great ahop! The kind of place where the guys there really are interested in…read moregetting to know you and hooking you up with the best gear and juices. They also have some great flavors that no one else in the worcester area have. My favorite is the gemini line, sooooo good. The guys here are real friendly and helpful, deff guna be my go to shop in the worcester area for sure. Good prices and good selection of shit. Only thing I can even say bad is that the upkeep on the tester clearomizer for teating the different juice was a little ruff. Some were giving a burning taste and a few were empty or overfilled. All the other really good aspect of this shop over weigh the negitive by a lot though, so deffinaitly two thumbs up!

New store which is really cool. The shop has a pretty cool selection but appears to selection. n…read moreidentity issue as there is smoking goods on one side and porn on the other and a mixture of random items in the middle so just makes browsing interesting. Another item to know before you go in is that it is not a normal smoke shop that your use too. It has a welcoming staff and family ran which is nice and not out of the norm but does not appear to be ran by those that use the products. Also check your pipes and hookahs before you leave as it appears the items are not checked before hitting the floor for any leaks. Bought a hookah and dropped a buck fifty for a beauty but once I got it home I found out the stem was not long enough and there was a pen hole in the glass base which caused for a major leak. I am returning the item later today so I will update on the return policy as I could not fond one posted or on the recept. Final line is: great selection, well ran and managed, and fairly priced with a wide selection. Just don't expect your normal smoke shop employees.

They have a Great selection of Bongs,Pipes,rolling Papers,Black light Posters and The staff is Very…read morehelpful,friendly and knowledgeable. I go there Quite often for all of my smoking needs and accessories. FloydFan1953.......

Kevin was extremely helpful and very informative, pleasant, not pushy at all. Helped me choose the…read moreright vape pen for me and I've been totally satisfied with it. Also saved me lots of money per month in comparison with what I had been using. I highly recommend this place.

Ran it at 6:58 ( closes at 7PM) The guy took the time to…read morechat and even showed me a few amazing glass pieces. Looks amazing inside and they even got a gamer girl working there.

They just have great prices. The merchants are easy to get along with. And, sometimes they're…read morewilling to do a deal. A little bartering never hurt. Been going to them for years. They always seem to have what I'm looking for in stock.

I read the reviews and stat rating and was excited to find a great smoke shop. However, that was…read morenot the case. I have never vaped and had several questions. When I asked about disposable paper the employee pointed to the wall behind the cash wrap. Finally, after several attempts to get some answers, he tossed one on the counter. My mistake, I asked what was popular. Horrible first experience.

I bought an AL85 4 weeks ago. It no longer sees the battery. I went back to the store and the owner…read moresaid he cannot exchange it. It burnt my hand and doesn't work. I paid 30.00$ more than what I could buy it for online because I wanted it right away. This place is over priced and the owner obviously doesn't care about his customer base. The staff isn't bad as the person helping me tried to do what ever they could. Even called the owner. It is the ownership that is the issue. I am willing to pay a little more to support local business but not this place. STAY AWAY IF YOU DONT WANT TO GET SCREWED!!!

While the store and selection itself is cool, I go elsewhere and/or online now. Every time (3…read moretotal) I've been in there it's been nothing but frustrating. One star if you want to go and buy something because you have a life outside of this store. Five stars if your entire life is nothing but vaping and talking about vaping 24/7 - then you will love this place. This store is essentially a dude who likes to sit around vaping and wants a place to do it with his friends, but his mom won't let him do it in the basement, so he opened a store. It's basically a spot for you to go in and talk to the clerk about how cool vaping is, and obviously they're happy to do so on the clock. Which is great customer service, until you have people in line. Literally every time I've been in there, there was just one person in line and there was a 20, 25 minute wait each time. The clerk refuses to even look at you until it's your turn. So basically the clerk and the customer are talking about how banana-ish the banana juice is, and how great vaping is, and this funny story about his uncle's cousin - they aren't really selling anything - while customers with money (me) who knows what he wants (has it in his hand waiting) walks out when I don't even get eye contact after 1/2 hour. I've seen others walk out also, though apparently management doesn't know or doesn't get it. I've been around smoke shops before and understand the one on one chatting and personal service - but most will excuse themselves for a moment to go assist the person at the register waiting to actually buy - or continue the conversation as you check them out. So anyway - I guess that's great customer service if you actually make it to the register. I don't fault them for THAT. But if you want to run this way you need a clerk on staff to at least conduct basic transactions and let the other guy socialize and mingle. 3 Strikes and they're out. I now get what I need online (cheaper / better selection anyway) and rare instances I need something in pinch - there are plenty of smoke shops around the City.

This is definitely the nicest smoke shop in the city and is truly a hidden gem. From the outside it…read morelooks like any other smoke shop but that all changes when you step inside. The store is lined with beautiful glass cases on both sides of the walls and has tall vaulted ceilings with nice wooden floors. They have a great selection of products including rigs, hand pipes, water pipes, dry herb vapes, concentrate vapes, ejuice vapes & mods, tons of ejuice, raw products, hookahs, and everything else you would expect to find at a quality smoke/head shop (and more!). The guy working was very nice and super helpful in finding me a pipe that I loved. Pricing in the store is very reasonable which is rarely the case with recently opened smoke shops like this one. I will definitely be returning to Wildside for all of my future smoking needs and as well as the upcoming 1 year anniversary sale/raffle they are having on September 29th.

BUYER BEWARE! Very simply, bought a $60 vape that NEVER worked. Came back 2-3 hours after purchase…read moreto attempt return/exchange and was refused with clerk referring to "no refunds/exchanges for used products"signs posted in the store, making me wonder how it was used if it never worked in the first place? Further, the clerk also indicated that even if the product was not used, their computer system is not capable of doing returns, contradicting his previous statement. They essentially took my $60 for a plastic piece of junk. If you want to give a business your money for a shoddy product that they do not stand behind, then this is your place. Otherwise, I'd go elsewhere. The clerk was polite, however, but did nearly nothing to keep our business except offer "a really good discount" for my next purchase, which we both knew would never happen. Fool me once....

Good selection of glassware. Also legal highs like CBD gummies if you're curious about that kind of…read morething. Don't get anything electronic. No-return policies like the one here are a pain for this stuff since they're a bunch of faulty products on the market. Looking at other reviews, a lot of people could have been served better had they followed that advice. If you're making a big investment in a vape or something, it's worth heading into a more reputable city shop or just getting something online and waiting. Gotta say... if you're into Cigars the selection here is rather impressive. They keep a modest but well kept humidor with an impressive array of Coronas and Maduros of various sizes at a sliding price range. Anyone with a hearty stock of Olivia's is a friend of mine. Tried an Acid Blondie just earlier today and it was fresh as a Connecticut stogie as you'll ever get. Staff is fine. One lady usually holds down the fort ok.

Worst customer service I have ever had this is the second time I have stop in...the lady working…read morehas no knowledge of anything to do with glass or any item they sell she was trying to sell me the wrong size piece and wouldn't let me look at the others if you want quality service go any were but here

Update: Green Monkey solved the issue and everything is good. Their kratom works very well compared…read moreto other brands. The staff are great people and are really nice. I would delete the old post but it says there is an error trying to delete it. Would highly recommend this place.

Bought 2 vapes for $48. One died in 2 days the other not only died on the 3rd day but it started…read moremaking this weird "hissing" noise. I inhaled a mouth full of extremely hot oil, burning my mouth and lips. I put the vape down of course and it started seeping the remainder of the hot oil onto my bed. I went back to the shop to tell the person behind the counter my experience and a full refund and was denied. A loss of almost $50 for 3 days of using the vapes and a burnt and blistered mouth and lips. I will never shop at this store EVER AGAIN!!