We purchased a 2016 Nissan Pathfinder from Belmonte Auto Imports for our daughter less than 30 days ago, and it has been a nightmare experience. Within less than 24 hours of owning the vehicle, the battery and alternator failed. To their credit, Belmonte did repair those issues at no cost. However, about a week later the check engine light came on. The code showed an issue with the catalytic converter. When I contacted the dealership, I was basically told "the best I can do is send you to my guy to fix it." We took it to another shop first, where they confirmed the catalytic converter issue and attempted a flush, but the problem continued. We then took the vehicle to Nissan for a full inspection, and the findings were shocking. The car needs: * Catalytic converter replacement * Transmission-related repairs/code * Front arm bar/suspension repairs * Oil leak repairs * Multiple additional maintenance items The estimate was around $9,000 in repairs. I contacted Belmonte again, provided documentation and even a video from Nissan, and was again told they sold us a "good car." I understand used cars are sold as-is, but selling a vehicle with this many major mechanical issues is extremely disappointing, specially coming from a family owned company. We trusted this dealership and do not feel the vehicle was properly inspected or honestly represented before the sale. Buyers beware: please have any vehicle from this dealership independently inspected BEFORE purchasing read more

They know cars, and they know what it takes to move cars. I was selling a car by owner, but couldn't close the deal until I got them involved. They arranged the buyers financing and it was smooth sailing after that. Been back for more purchases and have sold through them time and again. Very professional and helpful. Helped me both buy and sell Great experience each time read more

They took advantage of the fact that it was my first car purchase and that it was my first manual vehicle. They taught me manual which I appreciated, but it was all an act to sell me a car that had more problems than what the car was worth. After they took me and the car to the mechanics, they were all buddied up with the mechanic which at that point I should have taken it somewhere else but they just dropped the keys off and left as quick as we came. The mechanic claimed nothing was wrong with the vehicle when in reality, the vehicle had a fried clutch, a terrible leaking head gasket, a leaking oil plate, A SUSPENSION THAT WASN'T PRELOADED, and a leaking rear main seal. I have now continued to spend more money on both rear cam seal oil leaks, probably a throw out bearing, a oil sending unit leak, and the new clutch might be contaminated due to these oil leaks. Mind you, this is all in the time span of 5-6 months of getting the vehicle. I spent thousands to get the car repaired that I wasn't expecting WHILE I was finishing up my last semester of school. Do not trust these liars. I continued to message Vince asking him a few simple questions about the previous owner and how he treated the vehicle, but Vince Belmonte of course, did not answer/respond. I also asked for the user manual of the vehicle, for my 2006 subaru impreza 2.5l, and I didn't get a response either. How does the vehicle not even have the owners manual??? They only accommodate to your needs in a way that seems like they're kind, when in reality, they do it solely for their own selfish gains, no matter the costs of the other person. read more

Fraud!!! I entered a vehicle Sales Agreement with Belmonte Auto Imports on Tuesday 10/18/22. The Dealer received Proof of financing on Wednesday 10/19/22. At that time, I requested to put a down payment to further secure the deal while the check was being mailed from my Credit Union to the Dealer. I was reassured in writing (text massaging) "not necessarily, I already put a sold sign on it". Thursday 10/20/22 Dealer received FedEx confirmation the financing check was being overnighted directly from my Credit Union to the Dealership. Friday 10/21/22 9:30am the Dealer has confirmed receiving my payment for the vehicle. Friday 10/21/22 midday, while enroute (3 hour drive) to pick up vehicle the Dealer called and stated the vehicle was sold to someone else on Thursday 10/20/22. When we told him we were enroute he put us on hold. He forgot to mute the phone. So, we heard him tell one of his employees to hide the vehicle. He offered me $1000 for my trouble. I stated I would like the vehicle I payed for or one of the same. No correspondence from the Dealer since the incident. The Credit Union has opened up a Fraud Case against the Dealer on my behave. read more

All I can say is WOW!!!! This dealership truly aims to please! My car was totaled out by my insurance company and I had been searching for a Jaguar similar to the one I had before. I found it here! Let me just say, when I noticed an issue with the car, the immediately took initiative to address my concerns! They even took the extra mile and DETAILED the used car I was driving before I purchased the jaguar. These gentlemen are honest, efficient, patient and I have never had a more pleasurable car buying experience! Go see them first! YOU WILL BE AMAZED!!!!!!!! THANKS STEVE FOR YOUR AWESOME SERVICE!!!!!! read more

I went here to buy my elderly aunt a lower cost reliable car. We test drove the car for 15-20 min and it worked flawlessly. The airbag warning light was all that was on and we new there was service required on that part. We settled on a car, it was a Saturday, agreed to terms and I paid for the car in cash. The car was picked up on Monday. It was driven from his lot to Triangle town Target. That is about 3 miles. The transmission completely died and the car would not run. It had been off his lot for 30 minutes. We called and the manager told us Vince was gone "up to the lake" and wouldn't be back for at least a few days. Calls to his cellphone went unanswered calls to the lot were answered and we received the response, once you take it that's it it's yours. After 3 days he finally responded back. I told him we had paid to have it towed to a garage who stated the transmission was completely dead and that engine codes that had been stored were cleared, it was sold on purpose knowing the transmission was bad. Vince told me to take it to "his" guy. Who confirmed it was a transmission. We asked to return the car and we would purchase another from him, as it had been off the lot for 30 min when it as discovered. He again told me no and that it was our responsibility. He offered to cover half the $2500 cost for a used transmission. He and his organization are not trustworthy and are frankly out to take advantage of people in my opinion. You would be much better off to take your money to a reputable dealer who will not unethically sell you a car they know will not work the moment you drive it off the lot. A terrible example of a local small business person. read more

Warning stay away! They tried to sell me a car that had been in an accident, NOT listed on the carfax severe enough that it knocked the door loose from the hinges, dent the door and several obvious marks 3/4 way down the car, then lied and argued to me about it. The explanation for the loose door I was given was "its probably worn out" ......? At 85k miles the door is worn out? Haha get real buddy. They say they've been in business 30 years, I wonder how many people they've duped. Don't buy here unless you like to be lied to your face and sold wrecked cars. read more

I took a day off to buy my wife a van. Have been to probably 20 dealers that day and finally had to make a decision between Belmonte and CarMax. With time running out  I decided to go with Belmonte because the car had the futures we were looking for and CarMax didn't have the vehicle on the lot and we couldn't wait. So we purchased a 2014 Honda Odyssey Elite The car was selling for the highest price showing on Kelly Blue Book and the dealer wasn't willing to lower it because he installed new tires. There were scratches/dents on front and back bumper. We were told to make an appointment so they can touch up with paint those spots. Also the car wasn't vacuum and there was a lot of dirt and sand. We were told that when we come for the paint appointment they will clean the car. As i left the lot and drove for about 4 miles, the empty tank light came on. When I got home and parked the vehicle, the hand brake didn't hold. Called in and was told to make an appointment and they will fix it. So, we made on appointment to get the following done:      Touch with paint front & back bumper.      Clean the vehicle.      Fix the hand brake. My wife went there and..............     They touched thoose spots with paint, but paint didn't match....their excuse is that honda dealer sent them the wrong paint...dah..should have used a smal amount to see if it matches first. They vacuumed on top of the mats, but under there was dirt, sand and mold. The interior leather wasn't wiped either. The  hand brake they didn't fix. We were told to make another appointment with a shop to get the repair done. The owner was nice, but the service was horrible. Could have gotten same car for less and with lifetime oil change at CarMax....they didn't have it in stock and I needed the car that day. For the price we paid, we didn't deserved to be treated this way. The car runs nice, but will not purchase from Belmonte again. read more

Very disappointed with the vehicle we bought from this dealership about 3 months ago. We've already spent an additional $2000 on this car just to make it safe enough to be on the road. Then, last week the engine blew up and now we are faced with another $5000 to replace the engine. Notified the sales person and the owner...crickets! Do not recommend this dealership to anyone! read more

My husband and I came here because of the good reviews. My car recently messed up, and instead of fixing it we decided to buy a used 4Runner. So we knew what we were looking for and this dealership was advertising it on Carguru. We get there, get the keys to test drive my husband drives and the sales guy was friendly, he came with us. Looking over the vehicle we did feel rushed and we found a dent in the back that wasn't mentioned. I was okay with it. It's hard to find 4th generation 4Runners. We didn't even try to talk them down because it was overpriced by KBB and Carguru. We wait a while for them to talk our financing over with the bank. Then we get into Sandra's office and she tried selling us a different vehicle. Telling my husband and I quote "I'm just trying to get you into something, you don't have to like it, finance it for a year and then you can trade it in" (First of all, you NEVER buy a vehicle you don't like) my husband doesn't have good credit but we had enough cash to buy the vehicle but because it was older and had NO WARRANTY, we decided to finance in case we came into some problems with the vehicle we had to fix. When we pushed and told her it was ok if they couldn't finance, she decided to try to call the bank again. They brought up my husbands reposession a couple years ago when he was a teenager and I could hear the person she was on the phone with make a joke about my husband "Why is he buying a car with 200k miles" and this unprofessional woman laughs. That's when I lost it and told my husband I didn't want the car. I walk out because it was in her best interest. Shortly the sales guy follows my husband out, giving him a paper on what he needs to get financed. We were fine with putting 4,000 down on a 7,400 vehicle plus the fees. But they were charging us 25% to finance with them. Needless to say, we went somewhere else and bought something much nicer. read more

I recently purchased a used Mini Cooper from here. I live over 2 hours away from the dealership so I spoke to one of the owners about the car a couple of times before I went to check it out. Vince was very polite and thorough in answering my questions. I told him I wanted to know up front what I was looking at to buy the car outright, before I went over to look at it because of the distance. Vince went the extra mile for me, their customer service is A+. Everyone I met was very helpful and polite. I would buy from them again. His description of the car was spot on. I love it! read more

There's no perfect science to buying a used car, but Belmonte made my experience a decent one. Great place to buy an import. Phil's a very nice salesman and gave me a great deal on a trade. Vince is a fair businessman; resolved an issue I was frustrated about and took extra steps to make it right. Everyone I encountered inside and outside the office was great. read more

I have bought my last FIVE vehicles here!! Vince and his staff are the most honest people in the auto industry (hard to find)!! Give him what you are looking for and he will come up with it! Also has a detail shop so used vehicles are like new!! Daughter was looking for a subaru as she lives in northern Michigan - flew down to get the car here and drove it back - her mechanic repeatedly tells her what a great deal she got!! If you want a honest deal get over to Belmonte and let Vince or his staff take care of you! read more

A-plus for Vince Belmonte and his specialty used-car dealership. Instantly likeable, Vince is also an honest and generous businessman. I bought a Miata MX5 here last week. A slight part defect was quickly fixed before pick-up day. On that day, I threw in a trade-in proposal, when one of my other cars (another MX5) suddenly became available after spending time in dealer service waiting for a part. Vince accommodated the trade, and we quickly settled on a trade amount that made us both happy. I've never done a faster or friendlier deal. I like pre-owned cars in great shape at good prices, and Belmonte is the FIRST place I will go in the future when car shopping. read more

I don't give a good review easily as I just expect good and honest service. Vince went above and beyond to make my purchase meet my expectations. I now will feel comfortable highly recommending Vince to anyone I know. Quality vehicles priced fair I expected, after sales service very comforting. It's scary signing an as-is document as no one knows the entire history of a vehicle. Vince remedied a couple of issues after the fact that only surfaced after being driven an extended period of time. "We do things different here" were his first words to me over the phone. To that I say "yes they do". read more

Super impressed with these guys! The first time I got a car here it went smoothly and I had my car for years. Second time I had some concerns and they addressed all my concerns and made me feel comfortable. I cannot say enough good things. Hard to find really good business owners, you guys are doing it right, keep up the GREAT WORK! I'm smiling in my new car and it's exactly what I wanted!!! read more