Almost nine years ago I purchased hearing aids through Dr. Gresham(s). Last week the left one quit…read moreworking. Today I dropped it off to get checked out, knowing it had been out of warranty almost four years. When I returned Dr. Marylin had cleaned it (I have them cleaned periodically) and it was working! She could had told me it was time for new hearing aids! COMPLETE HONESTY!!! I'm so very GRATEFUL!!! Yes, I know I will need to replace my hearing aids in the future. Yes, you know where I plan to purchase my new hearing aids!!!

I was at this business the 31st of July and I have to give it a 1 stars , mostly because of the…read morecleanliness, but as for the service at the desk I have to say it was the worst attitude I've ever had to deal with ! Especially after driving the distance I did to get seen only to be treated rude by the receptionist, and when I finished my paperwork only then did she ask me what insurance I had in the most rude way , and when I told her she said in a snotty way well we don't accept that insurance and had already proceeded to throw my paperwork in the trash can and didn't offer me any more information like how much it would be without insurance , and gave me a snobby look and I just told her okay thank you and she just continued to look at me with a rude attitude after I used the restroom and was walking out the door and didn't even see or talk to any of the doctors so I'm not relating this to them ! I'm not usually the kind who leaves much reviews for businesses , but this one I am because of the way the receptionist's attitude was !

Where do I even begin with this place? 6 months ago I went…read morein for a free exam and to get more info about hearing aids. The exam process was fine, but afterwards I was brought into room where they go over your results. Looking back now this was all a huge scam setup to run your insurance. Veronica who was going over the plans and devices pointed at the one that was the most expensive. I think it was around $10,000. As you might imagine my eyes got big and I laughed. She insisted that I try to see if insurance would cover it. She said sometimes they do and sometimes they don't. Looking back I should've either flat out said "no" or ask her to call instead of running it. After all of that and not knowing yet if they were covered she gave me a demo pair to try out and I went home. Later that evening Veronica called back and said "Sorry, it looks like they didn't fully cover them." I said "Oh well I had a feeling, thank you for trying, but I think I'm going yo go a different route." Veronica's tone changed because she didn't get the sale. I told her I would drop off the demos and that was it. Fast forward to now being October and I've had quit a few Dr appointments, but didn't notice any of the bills coming in the mail. That led me to check my health plan info and I saw that I had met my deductible. I knew this was a mistake, but I've only done routine Dr visits or urgent care. When I scrolled down I saw "Kabel Hearing LLC" $1200 was applied to my deductible and in big red letters and numbers I say "You may owe $9,510" I freaked out bc I never purchased anything from them. I called my healthcare advocate company Accolade. My person was looking it over and she had an unsettling feeling about this. She called and no response. I went to Kabel Hearing and spoke to Jackson at the desk and he was very friendly as I told him the situation. Jackson went ahead and got Tonya Cottles-Townsel. I explained what I could to her and she was looking at me all crazy and didn't understand. I had this printed out and she still wasn't understanding. Let's be real. I can't be the only person that has had insurance ran and it not be covered, so just retract the claim. Tonya said she knew I didn't purchase anything and there wasn't an agreement. I'm sorry but do you want $9,500 in red with "you may owe" and just take a person word for it that you don't? So I left there and from then on they were screening my and accolades calls. After days we finally got the health plan involved. They reached out and like magic Tonya answered the phone. I guess Tonya had never encountered this before (I call Bullshit) My health plan said that there was little they could do bc I found out it was "out of network." The next day I went back to Kabel and say Jackson again and he said that my health care plan should've taken care of it. I said no you guys need to call and reverse the claim. I asked if I could have something in writing from them stating I didn't owe them anything (again, why is this so fucking hard other than they're trying to scam you) Tonya now didn't have the balls to come and talk to me, but I could hear her tell Jackson she wasn't doing it. Jackson came back with this "Invoice" with the most vague description that said $0. I didn't get a good look bc he was shoving me out the door. I said "well, can you at least sign this?" He didn't. Since all of this I've tried to find a way to get in touch with the owner of Kabel Hearing LLC. You can't Ryan Kabel is like "Charlie" from "Charlie's Angels" and all they do is cover for each other. That was a red flag now after the fact AND let me also mention that they don't have an office phone, they all use cell phones for work HOW SHADY IS THAT. I've now got BBB involved and if they still don't comply I'm getting a lawyer. Kabel Hearing LLC is shady shady business. Do not go there.

They take your money and don't deliver. They say the company is slow but my guess is the owner is…read moreusing our money and playing catch-up with his bills. I have complained with the Alabama State Dept of Hearing Instrument Board. Avoid this company at all costs.

I had an appointment on 12/1/2025 with Chelsea Kile, but she is no longer there. They have a new…read moreaudiologist named Cassandra Nolder. She prefers to be called "Doctor Nolder" which is really funny. She must be really new to insist that people call her"doctor". She'll learn. Overall she seemed quite competent, and she checked my ears thoroughly because I supposedly had a piece of earwax covering my eardrum that the doctor couldn't remove, and the doctor made an appointment for me to see an ENT specialist in January of 2026. Doctor Nolder checked my ears and didn't find anything. She told me to go ahead and see the ENT to get them to do a hearing test, because I'm overdue for one. She said to get a copy of the test and bring it on my next appointment in June. Anyway, she is really nice and polite. I intend to keep seeing her because of this. They've gone through so many changes in the past year, but hopefully this will stick.

This used to be a great place. BUT NOT ANYMORE!! THE YOUNG…read moreLADIES THAT ARE THERE DO NOT KNOW WHAT THEY'RE DOING!! My daughter has been going there since she was 2 years old. I can promise you. We will find somewhere else.

While traveling across country my husband needed a feature on his hearing aids turned on. Michael…read moreat The Hearing Center in Athens stayed late to help us out before the weekend started. Thanks for the helpful service to a weary traveler!

From the owner: Hearing Center - Audibel provides comprehensive hearing healthcare services including…read moreconsultations, tinnitus testing, ear cleaning, and hearing aid repairs. Our dedicated specialists ensure personalized care, addressing all your hearing needs with expertise and warmth. We offer advanced hearing aid technologies featuring rechargeable options, wireless connectivity, AI integration, and smartphone compatibility. Book a free, detailed hearing consultation effortlessly by calling or scheduling online. Experience compassionate care and cutting-edge solutions at Hearing Center - Audibel.

Great friendly staff. Was very patient and made sure I understood everything about the hearing aidread more

Dr. Thigpen gave me a hearing exam last year. She took her time and explained my hearing results. I…read morewas happy to find that I had near perfect hearing. I have recommended my mom and family to her, and she also helped my step grandmother pick the best hearing aids for her as well. All in all she is one of the most caring people I have ever met.

They are very kind and helped me get my hearing aides and phone working together. So now I can get…read morephone calls in my hearing aides and my fitness app works in my ears at gym now. I'm very happy.

Alabama Hearing Associates has been helping my husband and me with our hearing loss for over 10…read moreyears. They are wonderful. They are committed to helping you hear the best that is possible for you. We have been extremely happy with the results.

Dr Angela Blount M.D. ENT is very thorough, knowledgeable very professional at what she does. She…read moreorders only the test that are needed to treat you.

Dr Bruce Morgan at the Cullman office is the best. He takes time to explain what is wrong and how…read moreis the best way to treat the problem. His nursing staff is a caring group of ladies who make sure everything is handled just as Dr Morgan ordered. Dr. Morgan is the best and only Dr I would want to treat me and my family for all of our ear, nose, and throat problems.

I have been a patient of Alabama Hearing Associates for more than 10 years and can attest to both…read morethe professionalism and care they continue to provide. I have personally sent numerous people to them to, at the very least, get evaluated for their hearing loss. The entire staff strives to ensure your hearing instruments are precisely fitted, programmed correctly and are right for you. There are many different hearing aid providers that profess to be the best in the business, do yourself and your loved ones a favor and make your first appointment with "The Best in the Business", Alabama Hearing Associates located in both Madison and Huntsville, Alabama.

From the owner: Hearing tests, hearing aids and Tinnitus management.read more