Celebrated my 1 year anniversary with a sweet treat! Went on a Sunday evening around 4:50p and it was really quiet and no wait. The staff was patient and helpful. I got two scoops of Cherry Garcia on a waffle cone. My bf got 1 scoop of Marshmallow sky & 1 scoop of coffee. Also got a brownie to go. Total was $28 for everything. You can buy pints and ice cream cakes too. Recommend this place for a cool environment and treats. Patio area is neat. read more

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The ice cream is always good! You can try flavors in store, that you'd never find anywhere else. The service was ok but not impressive. It was pretty crowded and noisy. I had to wipe my own table and I never saw anyone clean them my entire visit. I was there about an hour. I wouldn't take anyone there I didn't know well, as you just can't hear. read more

Ben & Jerry’s - Ben & Jerry's - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Delicious ice cream. Sparse staff, mostly attentive, seemed to be pretty new at their jobs, but trying hard to fill requests.

I asked for something a bit on the complicated side, but these two girls got me exactly what I wanted and did a great job! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

My family and I very much enjoy dropping by here, both before and after attending movies at the nearby Malco Theater / IMAX. The service is usually as fast as possible, even when the place gets slammed by dozens of customers. I admire the tenacity of the (mostly) teen employees. Ordinarily, we buy two cups of ice cream that we then eat either inside the shop, or outside on the patio. There are various ice cream cones and even non-dairy confections available as well. I really like that pints of many of the Ben & Jerry frozen flavors are available for sale here. They'll even pack your purchase into an insulated bag for your journey home. I recommend this location, and plan on returning again and again. read more

Ben & Jerry’s - yumminess at home - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Used to love coming for ice cream but it seems the prices keep rising , while the scoops keep shrinking . This last time we ordered a banana split , the scoops were small tiny scoops for almost $12 , you would expect decent scoops. To add insult to injury the guy who prepared it left a banana peel in the ice cream. read more

Ben & Jerry’s - Unwanted ingredient! - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Absolutely terrible experience on Monday night. The white employee scraped the melted remains off the sides of the ice cream container and into my waffle cone. It was literally just melted slop. When I mentioned it, he said, "that's just how it is," as if I didn't watch him scoop the melted sides and give it to me. For the prices B&J's charge, the quality and customer service were embarrassing. Do better. read more

First and last time coming here, Terrible service, went in an hour before closing and there was about 4 other people there waitin, the employee was rude and rushing everyone and rolled his eyes every time we said or asked anything. Also the Icecream itself was disgusting, terrible flavors and consistency. 0/10 read more

Let me start off saying that the employee working the day I went was super nice. I came in with my 2 year old to redeem my free birthday ice cream and come to find out I had let it expire. Regardless, we were there so of course we paid for one. Just a small single scoop was a bit pricey though. I understand it's a name brand chain, but jeez. It did taste good however. I got a chunky monkey for my son and I to share. It wasn't took cold, so we spit outside. It was nice they have an outside seating area. Inside is a bit small and someone was doing maintenance on the ceiling or something so with my little one, we needed to get away from him working haha. All and all, I'd prefer to just get a container from the local grocery store for cheaper. read more

Tried the cookie dough for the first time and loved it, on their waffle cone. My wife had a coffee-flavor. Service was quick and friendly. Don't forget to join their rewards, for a 10% -off. No matter how you compare them against that 30-some flavor place, this has some pretty good - and unique flavors. read more

I go often and I always have great service, amazing ice cream, with a wonderful selection.

I recently moved back to Memphis, been gone 20 years on traveling adventures. My sister said we had a B & J close by, so after serious shopping at Ross, we stopped by. I wanted a three small scoops, Butter Pecan, Berry Sorbet and something chocolate. I pointed to the "Waffle Bowl" not to be confuse with the "Waffle Cone", and placed my order. I was surprised when I was told that only one flavor could be added to the "Waffle Bowl" So I smiled and said ok I will have the Kid $1 scoop, one "Waffle Bowl" with Carmel, Chocolate syrup and whipped cream Ice-cream, always delicious, love sitting on the patio, very nice place, Will visit again, three stars, just think out of the box people. Or in the case, "Waffle Bowl" read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

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I had no idea we even had a Ben & Jerry's in Memphis! I was so psyched when I realized what this place was! I love their ice cream! I mean I mostly enjoy only a few select flavors but still I love it. I also love that you can get a waffle cone or a waffle cup. The next time I go to the Paradiso I'm definitely going to suggest dropping in here. Loved: - Cherry Garcia Liked: - Totally Baked Ok: - Cookie Cake Batter S'more (Gimme S'more?) - Mocha Fudge Brownie read more

Ben & Jerry’s - Cheer y Garcia and Totally Baked Ice Cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Delicious! Loved that they had so many flavors to choose from and the gentleman that helped us was a hoot! Great conversation and great vibes! We will definitely return when in town again. read more

My son turned 18 and wanted an ice cream cake. So, I looked at the other famous ice cream place and wasnt impressed. I looked up Ben n Jerry's and it had 2 layers of ice cream,a layer of cookie crumble n finished with a layer of brownie. It was Delicious!! Sugar coma.. I will absolutely get another ice cteam cake from Ben n Jerry's read more

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I really wanted to give this place more stars, like it better, etc. But, the ice cream isn't any better than it is from the freezer section of the grocery store. But Ben & Jerry's is really good so, the ice cream was delicious. Also, finding vegan dessert in Memphis was much harder than I had anticipated, so enjoying a sweet treat here was greatly appreciated. I'm so glad Ben & Jerry's started making vegan ice cream (it's so tasty) and that they stock it in this store. While they have a rather large and nice outside seating area, it is kind of noisy as there is a ton of traffic moving by. The location is also super annoying. It is very near a movie theater and an area of town saturated with big box stores. So there are tons of Beckys & Karens milling about, sampling all the flavours, and having existential crises over sizes, flavours, etc., which causes the line to move slowly in real time and even slower in perceived time. So, sans many vegan dessert options, if I lived in Memphis I'd be here on occasion but not too often. There just isn't much of a reason to chose eating Ben & Jerry's here vs in the comfort of my home. read more

Ben & Jerry’s - Delicious vegan ice cream but the location is a hassle. - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

I love Ice Cream...Point. Blank. Period! So, Sunday I went to have some Ben & Jerry's and I loved every bit of it! I love the fact that it is intimate. I love that they are family friendly. I love that the ice cream is sooooo good! I tried the caramel blend and the berry sherbet for the first time and they were both so good that I couldn't decide on one...as the picture shows I GOT BOTH..lol! Ben & Jerry's in the words of the Terminator "I'll be back!" read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

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In my opinion, Area 51 in Hernando Ms is way better. Give them a try. Best I've ever had. read more

I got raspberry, chocolate, vanilla and coffee！！ It was good！ I love coffee one is the best！ read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Has always been great BUT, we go there today & the cups are all half full! For the price they charge, that is unacceptable!

This Saturday. Busy and bustling. Teen and group hot spot. Games and groups...playing and having good conversations. Ice cream from one end to the other. Prices are high, but so is quality and taste. The workers are on top of things and serve you up quickly. Nice spot located right by the Paradiso Movie Theater. So customer flow is probably never ending. I was looking for a specific ice cream. The Bob Marley's One Love. Banana, Peanut Butter with Chocolate Pieces. They had it only in pints, so even better. Because the small scoop cup was almost as much as the pint. Win, Win. Take some home to share..! By the way both my g-kid's ice cream off the cone hit the floor. And they replaced the serving at no charge. Kudo's for helping 2 crying kids become happy again!!! read more

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Best place ever knowing we got there late sorry we enjoyed a banana Sunday with gummy bears and chocolate and caramel sauce yummy I ate mine and my boyfriend ha ha very friendly staff love the environment they didn't mind us enjoying the dessert after they closed to clean but we hurried up because I know when you close you are ready to go thanks you the best banana Sunday EVER!!!!!! read more

Ben & Jerry’s - Ice cream - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Attention: (Hey You!)! That's totally you!!! Ice cream Lovers! It's Free Cone Day on April 10th! Yay! It's here yes it's today all day FREE Ice cream cones at Ben and Jerry's- Again today yes today day!!! FREE So I took my little one to Ben and Jerry's and yes it was loads of people and yes it was super crowded but why wouldn't be hey it's Totally! Absolutely! All The Way FREE Ice cream cones You can't beat that! So go ahead and get in line or call up a friend to stand in line for you whatever works! By the way, you don't need anything to show just simply show up! #BenAndJerrys #FreeConeDay #Support #Peace #Love and #FreeIceCream #ThankYou #BenAndJerrys #April102018 #TuesdayApril102018 #Vanilla #CoconutAlmondNonDairy read more

Stopped in after a spa date and decided to have some ice cream in the 94 degree weather out on the patio. Nice day to hang outside. read more

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Look, I love ice cream. It is one of the few things that essentially get me through the week. And Ben & Jerry's has pretty solid flavors and quality, no doubt. Nonetheless, nothing could compel me to pay $5 for two measly scoops of "gourmet" (yet still chain) ice cream. Yes, it's $5 for a small cup/cone of ice cream. Absurd. The place is chill, big checkers is always fun, and the high schoolers working there are generally nice; however, I'll take a 1/2 gallon of Blue Bell for the same price. read more

Our favorite Sunday treat! The staff is friendly and the place is always clean. They also have cakes for any occasion and are always willing to accommodate your needs read more

The smell of fresh waffle cones as you walk through the door will have you full. Pretty busy place in the summer but the line move pretty fast & the staff is nice. They have fuzzball & oversized checkers for the kids to play as well as an outside area where they can run around. Definitely a good dessert spot after a movie at the Paradiso(they share a parking lot) read more

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Sweets......my weakness!!! I've always loved Ben & Jerry's ice cream. The flavors are endless, which I always have a hard time picking what I want. My go to flavor is strawberry cheesecake....MY FAVORITE! They even have some what of healthier choices such as frozen yogurt and sorbet. The banana peanut frozen yogurt is pretty good. A bit pricey for one small scoop....about $3 and some change. The decor is really cool. I like the big checkerboards that are on some of the tables. I usually sit on the patio and eat my mini expensive scoop of ice cream lol. read more

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We take the family out for ice cream once a week or so and we tend to bounce around to different places. I discovered that and LOVE that Ben and Jerry's has stopped using plastic utensils! I'm not a big hippie or anything, but I've discovered the magnitude of the problem of plastic waste and I've been looking for ways to at least reduce my use of it. Thanks Ben and Jerry's! You are now our only ice cream shop. read more

Ben & Jerry’s - Not a plastic spoon! - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Just bought a bunch of chocolate shakes for the kids and I, and well...... ugh... There's nothing special about the ice cream, the whipped cream tastes strangely like a coconut tanning lotion, and the cardboard straws were like scratching fingernails across a chalkboard... you wanted it to stop. Oh, and the cherry on top was the weird hint of leftist propaganda in an ice cream shop. You can get a better experience literally at Sonic.... read more

Let's start off by sayin that Ben and Jerry's I've cream is the bomb regardless. Then you get a Cherry Garcia Hot Fudge Sundae with peanuts and m&ms on top, wow!! Totally awesome I must say!! Everything about the ice cream was A++!! So 4 stars right? Well they had 3 people working but only 2 seemed to be helping customers. Weird for a busy Saturday night so we waited a bit longer than it should for ice cream. Second, take down that stupid use card, no moolah sign!! Sorry but this is America and cash is king!! They still took cash but I'm starting to not patronize business that push for card only. read more

Dropped by after having a less than impressive lunch at Houston's. They immediately greeted my husband and I as we walked in and the place seems very cozy. They let us sample different flavors before we decided on what we wanted and we didn't feel rushed. The manager was also there and was very laid back as we sat down and ate our ice cream. We will definitely be back next time we are in the area. read more

It's my second time and they never let me down. You can ask to try the different new ice creams and sorbets. And there always improving the flavors. Nothing wrong with the good old ones. You can play while you eat your ice cream or sorbet or piece of brownie lol. Enjoy there patio. They also have a water fountain that you can self serve from. There location is clean and neat all the way around and there employees are super nice. I had a mango sorbet this time and my husband had a butter pecan ice cream. Yummmm that's my opinion. read more

Ben & Jerry’s - Mango sorbet goodness - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

Awesome place to get some great ice cream. The GM of the place is always been nice and talkative to me when I come in. It's definitely a place where you can sit now and get yourself some me time to relax. read more

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I generally shy away from reviewing major chains unless the service was horrendous or stellar. In this case, the service was out of this world fantastic!! My mom and I went over after having checked out the recently re-opened Whole Foods across the parking lot. When we went in, the only staff member there was leading the 3-4 patrons in happy birthday to a customer sitting alone at a table, giving her free ice cream and treats, and giving all of us patrons free cookies. What I enjoyed most was that the man who was working was so cheerful and friendly. Too often these days, I run into staff in any business who are clearly burned out on working in general. But an ice cream shoppe needs a cheerful person, right?! And he nailed it. He was absolutely one of the most friendly people I've met in Memphis in a long time and he clearly enjoyed his job and making others just as happy as he. If you've got a sweet tooth and want to enjoy a company who gives women our break-up staples, make sure to swing by here. You won't be disappointed. I don't even need to talk about the ice cream....we've all had it ;) But the service was wonderful! read more

The flavors are good, and fun, and weird, and tasty. Ben & Jerry's is one of my favorite scoop shops in Memphis. Although it is a chain, you feel like you're in a local place because the employees are so friendly and give great service. The ice cream is really rich, so if you order a milkshake be prepared for a super sweet one. My favorite thing is the Brownie Special. Fresh brownie, with ice cream of your choice (I like the fudge brownie ice cream with mine. It sounds redundant; it tastes delicious.), real whipped cream and whatever else you want on it. I've been stopping in for years and the experience is always great. The ice cream cakes are delicious. I've never had a better ice cream cake. You can choose any of their flavors to made into an ice cream cake. They have some ready to go if you're not choosy or waited until the last minute. Custom ice cream cakes have to be pre-ordered. read more

Who doesn't like Ben and Jerrys? Stopped in at this location (located in a strip mall/shopping center) to pick up an ice cream cake for a birthday party. It's a nice little shop with indoor and outdoor seating. The cake was ready to go as promised, looked great, and helped make a little girls party great. The service was friendly and the ice cream cake was tasty! read more

Ben & Jerry’s - Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

My husband and I stopped by after swimming to relax after a long day of corporate meetings. The staff were both prompt and friendly. My husband immediately ordered strawberry cheesecake, but I on the other hand could not make up my mind. The gentleman who was serving us exceedingly helpful in assisting me make my choice. All while smiling one of those huge genuine smiles. After we had our ice cream, we headed to the darling patio area. I noticed a hook with several hula hoops. Off I went to claim my circle of fun for the next few minutes. A kind man sat to visit with us and gave tons of greasy suggestions on restaurants to try while we were in town. He also took time to ask us where were from, how long we would be in town and to inquire about our crazy Alaskan life back home. In review- the ice cream is delicious, staff friendly, store & its restrooms exceedingly clean. The owner went above and beyond to make sure we were not only happy with his restaurant, but that we would enjoy and be well taken care of at other establishments around town until we return to Alaska. read more

Ben & Jerry’s - Post pool ice cream stop! - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee

I had the worst experience here. I walked in for some awesome ice cream. There was a group ahead of me so I figured I'd just browse around being that I never was greeted or told "hey we will be with you in a minute". Six minutes later, never greeted and I am still waiting to be seen. I have to ask if they have another person working. Then I find out there aren't plain waffle cones. Poor customer service and I DID NOT FEEL welcomed at all. read more

Clean, well maintained, and a great friendly staff. Of course, all that only matters if you like Ben & Jerry's ice cream. Just kidding, of course you do! This is nicer than most, almost like I was back in Vermont. read more

Ben & Jerry’s - Bright and shiny interior. - Ice Cream & Frozen Yogurt Near Me - Memphis, Tennessee