My husband and I stopped at this Ben & Jerry's on Thames, which was relatively nearby Trinity Church. It was evening - almost 9pm - and we'd just finished a walking tour with Ghost Tours of Newport. What did we want after traversing the cobble stone streets of Newport and paranormal investigating? Non-Dairy Ice Cream from Ben & Jerry's, that's what. We weren't going to make it in time to get to the one by Bannisters Wharf (the one we'd been frequenting during our trip to the coastal town), so Yelp pointed us to this location luckily. We got in before closing and there were still a bunch of people in line. When we got to the counter, we ordered a green cup to share of a macchiato flavor. So good! And the girls behind the counter were nice. I would recommend this ice cream shop if you're in this part of Newport and in need of some socially responsible and eco-friendly ice cream :) read more

I love Ben and Jerry's ice cream. There location on lower Thames is great and staff is friendly. I love how they now have an ice cream truck that goes to local events in Newport area. It is great to see them in the summer on Thursday nights at Newport Film events. This post is to also feature the fabulous job they did at Salute to Summer event open to the public on the Navy Base. When you are at an offsite location it might be more difficult than normal location. This team that was there did a fantastic job with all the crowds. They were so friendly and the ice cream was delicious. I was impressed how great they did offsite since not your normal location. The stand was set up to serve many people and was well positioned even with other food trucks at the location. They handled it like pros. That day it was my birthday and nothing better than celebrating with Ben and Jerry ice cream and fireworks. read more

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Everyone knows about Ben and Jerry's. The ice cream is very good. It's one of those places where you get in line to get a cone then go. It's a little slow. It's not the neatest place as there are napkins and drips of ice cream can make things sticky. The volume of people serve daily is impressive. The staff are always happy and greet you with a smile. read more

I went here the other night with my family and I had a wonderful experience. Not only was the ice cream amazing, the staff were super friendly and helpful. Two young boys, I believe their names were Jack and James, made my visit a five star. They were super friendly and very funny. Not only were they very charming, they were also very helpful and told me the best flavors! I will definitely be back on my next trip to Newport, as well as recommending this place as the best ice cream in RI!! read more

Always love Ben & Jerry's. Fast and quick service, also open late if you want some dessert after eating around the area. Accommodating with allergies, and has tap to pay. Has wooden spoons instead of plastic too, pretty cool. read more

Ben & Jerry’s - Menu - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

How was the ice cream at Ben and Jerry's? I Can't really tell you.... Why?? Because there's two people working in the store. One of them is not helping customers. I'm not really sure what he's doing. But I'm positive he's not helping customers. The guy who is helping customers, he's taking forever. Like I mean forever. Each person that he gets a cone for by the time he takes the order, makes the cone, gives them the cone and goes onto the next person is 3 minutes. If they have to pay its 4-5minutes. So if there's four people ahead of you in line like there was when I went, you could stay in there for 15 minutes without getting to order. At which point you'd leave, because that level of poor service is unacceptable. read more

Quality ice cream as always. Attentive employees, quick service and easy check out. Beautiful location right next to great walking and exploration opportunities. Another beautiful night in Newport! read more

Ben & Jerry’s - Lebrontosaurus - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

Delicious milk shake, and large size! Shake is very filling and Staff is very friendly. All located in the beautiful center of town. COVID19 precautions were well taken. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

Excellent customer service despite of a long line. I have the mango and berry sorbets which are very delicious read more

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Some of America's best quality ice cream generously packed with creative ingredients. Please support this creamery.

I had such an amazing experience! My son, who has a treenut allergy (cashew and pistachio) wanted ice cream. The workers here went above and beyond to make sure my son got his ice cream without any cross contimination. I feel more comfortable going here to get ice cream than any other ice cream parlor on the island! Such great service. Will def be going back! Thank you so much! read more

1) Asked for coffee milkshake, got something that had chocolate cookies or something mixed in - did not ask for or want that; 2) Gave me a stupid useless paper straw, I guess to prove that they are environmentally sensitive - fine, but a straw that falls apart when exposed to moisture is not really a useful tool ... turned out not to matter, as I tossed the weird coffee/chocolaty thing they gave me anyway read more

Walking down the street with the family and could not resist the smell of fresh waffle cones. Short line and friendly staff. The place was neat and clean. I went with my standby Mint Chocolate Chunk and loved it. Totally decadent with large chunks of chocolate in smooth creamy ice cream. The small was huge and more than enough ice cream. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

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I don't think you could walk by Ben and Jerry's, smell those waffles cones, and not get some ice cream. Those cones are to die for! I absolutely love them and my cotton candy ice cream was SO creamy and delicious. I love getting ice cream here, there are so many flavors to choose from. Prices aren't too bad either! read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

Great selection of flavors and toppings. Each time we go there we try a different flavor. The friendly staff makes it fun.

It was a beautiful Newport day and after a day at the Kite Festival it was only fitting to let a 5 year old have some ice cream! We stopped into Ben and Jerry's around 5:30 and there was a decent line but plenty of tye-dyed workers ready to take orders and help people get their sweet on! As we were in line my daughter had to go to the bathroom and our server was extremely helpful not only telling us about one place where we could find a bathroom but 3! I have to say the smell of the handmade waffles is amazing in here! So many flavors, not enough belly space! Well work standing in line for this treat. read more

Every time we come to Newport we have to make a stop here. My favorite is chunky monkey in a waffle ones. read more

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ben and jerry's is always good, so of course it's amazing! chewy gooey cookie is just like a samoa, and the service was great. read more

Ben & Jerry’s - small chewy gooey cookie - Ice Cream & Frozen Yogurt Near Me - Newport, Rhode Island

Very good ice cream. I'm surprised the workers were as thin as they were. I'd be a blimp if I worked here sampling these fine ice creams. Hell, I'd be happy if they just paid me in the stuff. I went two days in a row on unusually chilly days (for ice cream). Not very long lines and helpful staff. I eat Ben and Jerrys at home, and although I usually like to try local spots, I have to admit I was happy to get it on a waffle cone. I would like to see Ben and Jerrys new line of "core" ice creams here like peanut butter or jelly (I was told they could do something similar to chocolate or fudge center but it would be more like squeezing syrup in the middle of the ice cream). I bet I could think of a more creative way to get a core in a cone! Let me know if I can help you guys in Vermont! read more

The crew tonight made the experience. Brian new his flavors like Barry Melrose knows puck. The ice cream was phenomenal!!! I had a small cone and it made my night. This has been my best Ben and Jerry's experience to date. Wow!! Go friars read more

Can't go wrong with Ben & Jerry's but this location was clean, organized and re staff was not only knowledgeable, but added their own personal touch I each other. We've been go there yet about every day this trip. A Must try read more

I have always loved ice cream - so we decided to use Ben & Jerry's catering for our wedding instead of a cake and it was the best decision we made! We were able to choose five flavors and include a full sundae bar with a few 'scoopers' - our guests loved the experience of getting to build their own ice cream bowls and cones. Best of all, Ben & Jerry's made us a custom wedding pint (for free!) that we used in our photos and kept as a keepsake from our big day. I highly recommend them - so easy to work with, on time, professional, and just a really fun and enjoyable addition to our wedding! Thanks Ben & Jerry's! read more

Had the best experience at this Ben and Jerry's!! Dan and Adrian were so friendly, funny, and accommodating. MVP's of Ben and Jerry's! Will definitely be returning as soon as we can!!! read more