Great merchandise nice selection customer service Sharron is very knowledgeable friendly &…read moreaccommodating making my shopping experience fun!!

I'm so Happy that this Kauai Ace Hardware & Crafts store was just down the street from where I was…read moreworking in Lihue. I swear, this store used to be like a Ben Franklin store over 20 years ago, but I can clearly see it's now a hardware/craft store. I basically came in here to buy some batteries for a combo lock I was working on, as the safe combo lock needed some new batteries. I was in a rush as I was pressed for time, and I had asked my customer on - "where was the closest store" from this bank I was working at? My customer told me that there was an Ace Hardware/ Craft store just down the street from where I was working....... cool! Drove down the street & popped into the store. It was kinda overwhelming when I walked into the store, as this store was big and carried a lot of items. While looking through the isles, looking for the batteries, I guess a clerk (working on the floor) noticed that I needed some help. He walked up to me and offered his assistance, I in turn told him what I came in here for. He quickly led me to the spot where they had this large battery display.......all the batteries I needed. What great customer service I tell you! Grabbed all the batteries I needed, & made a beeline to the checkout stand. Paid for my stuff, and headed straight out the door lickity-split! What a great shopping experience! I think the next time I have more time, I'll stop by here again to check out their tool selection.

My mom had an issue with her printer connecting to the computer and the drivers, Kapono remotely…read moreconnected to the computer and within minutes had solved the problem extremely efficiently. I will be going back to hardware guys for anything computer related in the future. Outstanding!

If you have a problem, they will find a solution. Very satisfied!…read moreThey found a weird replacement lithium battery that I couldn't get shipped. Saved my computer.

Very well stocked, knowledgeable people and quality supply of food! Prices are competitive with…read moreprices of other stores.

Very bad experience. I attempted to return something I had purchased, just the day before, for…read morearound $5. They ended up screwing up the refund, and charging me nearly $200. It then took nearly 20 minutes for them to correct the issue, and when I told them I needed to get back to work, they became very hostile, and this was the manager! The manager Marlene was really rude and hostile. While the clerk, Vida, was seemingly incompetent, as she charged me nearly $200 while trying to make a $5 return. I will not ever be returning to this store, and I don't recommend it to anyone else either.

Looking for some flowers(plumeria )to buy, to take to the mainland…read more We got help from an employee, looking for assistance. He asked his team , and confirmed they don't sell it anymore. And gave us suggestions elsewhere. More helpful than from CA Home Depot.

Was treated so rudely in the tool dept A Filipino employee…read morewouldn't answer my questions about a nail gun, insisted he only spoke pidgin. So we told him fine we'll speak pidgin .. he continued with more rudeness. It was an unbearable visit to Home Depot. We have run across other unhelpful employees is the past. I'm assuming it's a HR or management problem.

Been there several times. They are like a resourceful and helpful good friend. Great suggestions,…read moreoffers things to consider, reasonable and good variety of things packed into a little space.

Very helpful staff and good inventory of needed parts. I will go back there again whenever I need…read morethe uncommon piece of hardware.

Appliance customers beware!!!! Horrible customer service!!!…read moreThey do not return your money when they sell you a lemon appliance within the time of the warranty protection. Buy your appliances anywhere but here or you will die waiting. Their head office in Oahu does not call people back and the Lihue office doesn't seem like anyone knows how to get anything done or how to give an actual timeframe for how long it takes to get anything picked up, delivered or refunded. Absolute nightmare of a company to deal. With incompetence as the qualifier to be employed there.

This place is terrible terrible customer service nothing in stock, Employees there think that you…read moredon't know what you're talking about the shuffle you out the door as fast as they can. Condescending assholes, you guys are plumbers remember shit runs downhill!

A little shopping mall with all the essentials and lots of local shops. Definitely a good walk…read morethrough and something to do.

This used to be fairly decent mall and then Macy's closed and another and another and another…read more There is hardly anything left in this mall except for the best sandwich and bread place on the island, Starbucks, a market, and some pop ups once in awhile. Kauai bakery is one of the top three places on the island for malasadas but it is tricky to find and not enough to make it worth the time and effort to go to this mall. Boring.....two stars at best

In January I had Paradise Millworks make a custom front door for me. It came out so well that I…read moreasked them to make a custom mirror frame to match the door. I received the estimate and authorized the work. Imagine my surprise when I received the bill for the mirror frame and the actual cost was 25% below the estimate! The quality of their work is high but the integrity of the company is higher.