If you have a problem, they will find a solution. Very satisfied!…read moreThey found a weird replacement lithium battery that I couldn't get shipped. Saved my computer.

My mom had an issue with her printer connecting to the computer and the drivers, Kapono remotely…read moreconnected to the computer and within minutes had solved the problem extremely efficiently. I will be going back to hardware guys for anything computer related in the future. Outstanding!

Very well stocked, knowledgeable people and quality supply of food! Prices are competitive with…read moreprices of other stores.

Very bad experience. I attempted to return something I had purchased, just the day before, for…read morearound $5. They ended up screwing up the refund, and charging me nearly $200. It then took nearly 20 minutes for them to correct the issue, and when I told them I needed to get back to work, they became very hostile, and this was the manager! The manager Marlene was really rude and hostile. While the clerk, Vida, was seemingly incompetent, as she charged me nearly $200 while trying to make a $5 return. I will not ever be returning to this store, and I don't recommend it to anyone else either.

Looking for some flowers(plumeria )to buy, to take to the mainland…read more We got help from an employee, looking for assistance. He asked his team , and confirmed they don't sell it anymore. And gave us suggestions elsewhere. More helpful than from CA Home Depot.

Was treated so rudely in the tool dept A Filipino employee…read morewouldn't answer my questions about a nail gun, insisted he only spoke pidgin. So we told him fine we'll speak pidgin .. he continued with more rudeness. It was an unbearable visit to Home Depot. We have run across other unhelpful employees is the past. I'm assuming it's a HR or management problem.

Appliance customers beware!!!! Horrible customer service!!!…read moreThey do not return your money when they sell you a lemon appliance within the time of the warranty protection. Buy your appliances anywhere but here or you will die waiting. Their head office in Oahu does not call people back and the Lihue office doesn't seem like anyone knows how to get anything done or how to give an actual timeframe for how long it takes to get anything picked up, delivered or refunded. Absolute nightmare of a company to deal. With incompetence as the qualifier to be employed there.

This place is terrible terrible customer service nothing in stock, Employees there think that you…read moredon't know what you're talking about the shuffle you out the door as fast as they can. Condescending assholes, you guys are plumbers remember shit runs downhill!

The first thing to know about this place is that it's in a strange spot. It shares space with an…read moreAce Hardware store, and from the outside it looks much more like a hardware store much more than a crafts store. This isn't as well-stocked as a decent arts and crafts stores on the mainland. But it's not on the mainland, is it? And mail order to Kauai takes forever. It's great to have your crafts goodies right away. My four-year-old had an assignment to do while we were away on Kauai: hand-made Valentine's cards for his preschool classmates, due the day after we returned home. We visited the store and got a package of nice pink construction paper, a scissors (since we didn't think to bring one), and an assortment of Valentine-themed stickers. I had my own craft project: replacing the cord that kept my wife's hat from blowing off her head. I got some decorative cord that made the hat look cooler than it had before the old cord started falling to pieces, and a sewing kit so I could do the repairs. (The kit's scissors was useless, but my boy's scissors did the job.) My wife needed something here too: fountain pen ink. She didn't find the really fancy stuff she likes to write with, but they had a nice selection of colors of a more commonplace brand. I kind of like the idea of a craft store sharing space with a hardware store. After all, some crafts use hardware store types of products. Carpentry is a craft, for example, and one can build a painter's from hardware store lumber. The people here were friendly, and seemed familiar with both the crafts and the hardware sides of the store. This is definitely the best arts and crafts supply store on the island, but competition is thin. The only other arts and crafts place on the island that I could find with a web search was actually a framing store, and doesn't even sell frames, except with its framing services. Fortunately, although this store has no arts and crafts competition other than really slow mail order, it doesn't rest on its monopoly status. Prices are decent, the range of products for office is decent, and it has good employees.

When it comes to craft supplies, this is the place to go. They have everything under the sun for…read moreall your crafting needs. Each aisle is well organized. I enjoy their holiday sections, located in the front by the registers. This holidays Christmas section is quite impressive. They changed the floor plan but their decorated trees are spectacular. The presentation of their items are nice. Employees are nice and give good customer service. Pricing is moderate.

Unfortunately, Macy's is no longer at this mall. They do have a ROSS, Deja vu Surf Hawaii and a…read moreteen/young adult store Jeans Warehouse. All the regulars: Target, Starbucks and Jamba are here too. Many events occur here- it still is the best mall on Kauai!

This used to be fairly decent mall and then Macy's closed and another and another and another…read more There is hardly anything left in this mall except for the best sandwich and bread place on the island, Starbucks, a market, and some pop ups once in awhile. Kauai bakery is one of the top three places on the island for malasadas but it is tricky to find and not enough to make it worth the time and effort to go to this mall. Boring.....two stars at best