Excellent service and information given from the very first consultation all the way through until…read moreservice completed.

This is a great & honest company . They will get you and out in record time! Give them a call!read more

Professional. On the ball and affordable…read more Will back up his work if there are any problems. Honest, and not reaching for every penny he can get, he's fair.

Prompt service. Very professional. They tuned up my Chrysler 300 (as requested). During the…read moreservice, an additional issue arose with a cable connection to my alternator. After determining the issue, they repaired that as well. I will use them it the future.

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

I'll just say this: after 2+ hours for an oil change at Firestone, they quoted over $600 in repairs…read morein order to pass inspection. I decided to get a second opinion down the road at Wallace Automotive. I was in and out in 20 minutes and the only issue they found was with my wiper blades. Twenty minutes and $57 later, I passed inspection. I've only taken my car to them a few times now, but each time I've had an honest and positive experience. They are efficient and hardworking people, unlike other thieving mechanics. And, they provide good snacks for their customers while their car is serviced!

Very friendly and knowledgeable place Customer service is great. They keep my wife's 1997 Honda Crv…read morerolling.

I called about getting my car inspected and was told to be there right at 7:30 AM. I arrived five…read moreminutes early. There were two people also in line. I only needed a state inspection. They had my car for almost 11 hours and never touched it. They never called me with an update. I called several times and the technician was short tempered and unhelpful. In the end, I had to pick up my car without the service being completed or the car being touched at all. We will not return.

This shop has became my go-to since moving to Richmond, they always get me straight…read more Every time I've been they do an amazing job, and have also SAVED ME MONEY by letting me know when they've overestimated the cost and/or a service doesn't need to be done yet. Everyone is so kind

They came highly recommended so I gave them a try. This was a couple years ago. All my cars are…read moregoing to Preston's now. If you are looking for good, honest mechanics, look no further! I thought my last two visits would result in large repair costs but they choose not to take advantage of me and I was out the door with minimal expense. Their regular maintenance prices are outstanding too! I could not be happier with them!

You auto come here!! These mechanics know their cars! I love that they have self AND full service…read moregas too!! The prices are comparable to other service shops, but their customer service is what drives my family here! Many members of our family and friends come here and word of mouth is spreading! We've had several vehicles serviced here and they always do a good job! Whether getting a state inspection or something more intricate, we prefer Preston's! If something ain't right, they make it right!! I wouldn't steer you wrong!