Todd is the man excellent service professional great prices made themselves available and helped…read morewhen I needed it while everyone else around, just kind of brush me off.

Thanks to Top-Notch Tire and Auto Center for a great job with getting me four new tires for my…read moreCruze. They are the only ones that will service my car. I and a bad experience at another shop and I'm so thankful that I met Todd!

One word: Outstanding…read more My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wife's jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick yelp and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us. After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! That's service! They even let us have our two small dogs in the waiting area as we had no where else to take them. These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.

The brake job was done well. I did have to return to get a guard/ shield adjusted because it was…read morecreating a scraping noise when brakes were applied. It was fixed quickly and no other problems since. Services seem a bit pricey but work quality is very good.

My service provider dispatched them at about 445 three hours later no response from these ppl. DO…read moreNOT USE THIS COMPANY. Highly unreliable and unprofessional af. They don't deserve to be in business. Look at the reviews. Clearly they don't knw wtf their doing.

SPECIFICALLY Jerry, the owner, IS AMAZING!! We had a flat tire last night, and we're on the side of…read morethe interstate for a few hours waiting for assistance due to a bunch miscommunications with our insurance and all. Not realizing the time I called at almost Midnight and he got out of bed, came and changed our tire for us. I cannot say enough good things about him personally!

We had a blow out on an RV we rented and were stranded on the side of 64- they had our tire in…read morestock and got it replaced in 30 mins, honestly maybe less. This shop is a god sent and we couldn't be more thankful and appreciative of them and their hard work on a day that was 100 degrees. Thank you thank you Thank you Central Virginia Auto Sales- y'all are the best!

I went to a franchise tire store down the street, and they were trying to talk me into buying 4 new…read moretires when I just wanted one fixed. I came here and they were great, no pressure at all and they got me exactly what I needed at an amazing price. He gave me multiple options to fix my problem, and I was able to choose the best one for me. I will return if I ever have any other issue.

Great prices, reliable products and the fastest installation I've ever seen by far! We have been…read morehere several times now and are always happy

I wish this app had negative stars because then they would've received a -5 . First of all I'm new…read moreto Richmond still learning my way around . I needed new tires so I went here . As soon as I get there a guy is standing there watching me but doesn't say anything I don't know where to park so I park under something not sure the word . So then I get out the guys yells at me like "you need a new tire so why you park over there "all types of rude I said yeah but you saw me and didn't say where I should go this is my first time here . He's still rudely says well idk why you parked over there . So I said I need someone else he claims there is nobody else there . So I leave because at this point I was greeted Rudely, I was treated rudely and he was just an asshole . Never going there again .

Store manager Pandora Thomas gave excellent STAR service. She made my not so good situation…read morefantastic. Greatly appreciated!!!!

Poor customer service. I attempted to walk in for a service and rep made ever effort to have me…read moreschedule a appointment for another day. What's the purpose of walk-in when your force to schedule once driving all the way to the location. I'll take my business elsewhere

Everyone should be cautious when selecting this location they aren't reliable they cause issues not…read morepresent when they charge for "diagnostics" but you will have a different issue once you leave and they refuse to acknowledge their fault imagine getting an oil change and them not tightening your oil pan or checking your tires and your tire pressure system is out of whack or having a road hazard warranty and a district manager tell them not to address it. Crazy right! They are the worst and if you have an emergency bypass firestone as it'll cost you more once they cause more issues. They won't even respond to the Better Business Bureau which speaks volumes to the type of business they run. BEWARE FIRESTONE 4401 Williamsburg Rd.

Took car in for AC repair not blowing cold. New compressor installed received car back with a…read moreknocking sound. 3 visits and almost 2 weeks later car is back. Oh and I was told my car was ready not just once, but twice it was ready only to arrive at Firestone and it not be ready. I guess if you have money to burn and unlimited time Firestone is not that bad.

This auto shop is the BEST of the BEST... The whole staff is extremely knowledgeable and will…read moretroubleshoot and fix any issues with your car. I've been to other shops around Richmond and none compare, value and quality wise. Victor and his crew are the reason my car is still running, and they've told me everything to watch out for.

Great service. Called to get my mini inspected same day and was in and out within 30 minutes even…read morewith people in front of me. Inspection was smoothest I've dealt with. 10/10 recommended!