Saw Dr. Hamm who was just fine. Yes, another 6 weeks of PT was ordered though none of that has…read morehelped the pain in my hips and lower back before, but okay, sure. 6 weeks later no improvement (and in many ways the pain was worse after PT.) So he shuffles me over to Dr. Haines. One aspect of my treatment is that no doctor wishes to view my issues for their complexity. Every doctor decides "It's the left hip!", as the only one with a replacement, and ignores the rest. Marvelous. Same thing here but cool, we try again. Haines is okay, except she seems highly disorganized. She promised to call after she viewed my xrays. She did not. Still haven't heard from her. I insisted that small bore MRIs aren't something I can use(nobody should, they're horrible), large bore or open MRIs only. She promised she would take care of that. She did not. Some scheduler called to set me up with a small bore and I refused, told her I explicitly told the doctor no small bore. The scheduler said she wasn't informed of that. So she transfers me somewhere for an Open MRI that ends up being in Rock Hill SC. Surely there is an Open MRI or large bore inside Charlotte. In fact, a search shows there are 5 or 6. So why, pray tell, am I being forced to drive to SC for an MRI? Not only that but some other scheduler is leaving me messages for an MRA appointment....but the return call number rings four times and hangs up. So how many schedulers did Dr Haines set me up with? What is going on here? None of the schedulers even know who ordered the MRI or the difference between large and small bore MRIs. Yes, I could use The Magical Portal I guess, though even my husband is sick of having to invent new passwords every time he tries to use it since the old ones disappear. At this point, I'd have 7-10 portals to juggle which I refuse to do. If someone wants to pay me to input patient information into some off-sight database where it can be hacked or shared with multitudes, they can do that. I get the feeling that Atrium Health Musculoskeletal Institute Sports Medicine really doesn't want me as a patient. I was hoping for an alternative to The Bone Yard of OrthCarolina but sadly this is not it. Wish we had access to a teaching hospitals and practices like Duke and Bowman-Grey, in Charlotte, rather than these hedge fund managed clinics.

I arrived 10 minutes before my scheduled time. The secretary ignored me until I said "excuse me"…read more She was so engrossed in watching her phone she did not realize I was there. She told me she would check me in at my scheduled time and to take a seat in the waiting area (suggesting the family waiting area). I decided I would wait in the patient waiting area as I was not confident she would remember I was there. Another patient came in and she rudely told her to come back in 5 minutes because she was on her lunch break and would not be checking anyone in until 1 PM. Without a beat she turned back to her phone and continued watching her phone. She was so rude. What a poor representation of this office! I say that because as soon as you get called back your experience changes. Everyone from the CNA who takes your vitals and blood sugar to the nurses and MD in the procedure through post procedure are all AMAZING. Everyone of them are professional yet so personable. They tell you what to expect as you are in the procedure and do a great job with the discharge instructions. The nurse even calls to check on you the next day! Now, that is excellent care and support! Dr Thakur is excellent. I highly recommend him for both in office evaluation and for your procedure. I feel 100% safe with Dr. Thakur's expertise. I would not go anywhere else. Don't let your front office experience alter your opinion of the care you will get when it really matters.

If you are having hip issues. Please see Dr Wooster. He is kind, patient,and very knowledgeable. He…read morewas my Dr for a hip replacement and he has the best bedside manners. Very gentle, kind, knowledgeable, communication is excellent and he listens to you throughout your journey. Awesome Dr!!

Bates did 2 failed knee replacement on the same knee,the last one was horrible due to him cutting…read moremy tibial tray with to much slope, confirmed by another surgeon that I had to do the third reconstructive surgery to go behind what he had messed up, my knee would go side to side several inches & would buckle causing me to fall & hurt myself several times,I can't believe he let me go 14 months with my knee that way,had to tell a wanted another surgeon to fix his negligence on my knee!!!!

I've had physical therapy with Phoenix Rehabilitation a couple of times and the physical therapists…read morethere are great people. They're very knowledgeable and they listen to you. Shannon is amazing, she's fun as she pushes me beyond my mental limitations because she knows physically it's possible. Robert really knows his stuff and Kelsie is great to work with!

Great staff works well with you and your schedule. Makes sure you get proper exercises. Very well…read morewith time management. Only problem is that they need to be mindful of being sick and touching patients. My physical therapist was sick and got my son and I very sick with bronchitis. She great at her job I just don't like the fact when they are sick and still try and treat patients. I understand you want to come in and make sure you patients get their work out in but please take care of yourself first.

Atrium sports medicine and injury is a great place to go when you need support for your injuries. I…read moresee them for my back, neck, and shoulder. Every time I've gone, I've had the best experience. The doctor takes time to talk to me and explain what's going on. He allows me to decide my course of treatment, as opposed to pushing me in one direction or the other. If you need to get trigger point injections, they do them at the office. For more invasive treatments, you have to go to one of the Charlotte locations. Thankfully one of them is just off 485, about 10-15 minutes from the Concord office. I am so glad I was referred to this office. The doctors are excellent and the staff are so friendly. I highly recommend this practice to anyone that needs this type of support. Dr. Thakur is amazing. He manages my back and neck area. Dr. Messick manages my shoulder. I appreciate them tremendously. I promise you will not be disappointed. Be well!

Hi my name is patty and have had chronic pain for many years and need a knee replacement I been…read moresuffering with my knee for last 2yrs I want a doctor that's not say I'm to young I was in my 40's when I got my first knee replacement then year later had to get another one on same right knee now it's my left one I can walk even in my house I go tho Ortho Carolina I feel they don't know there saying I should be getting shots in my back the big needle lol it's has helped in the past so I'm gonna make a appointment with you guys and get a second opinion

After falling & tearing my rotor cuff, I went to see Dr. Perry a few years. They took excellent…read morecare of me before, during, & aftercare. They did everything to make sure I regained full function of my arm. Amazing service!!

I have yet to hear a bad experience here and I have had 8 appointments at this location. I have…read morebeen impressed with the doctors here. I choose to come to this location versus any other. I live closer to the Belmont location but find this location to be best. I recommend Dr Kurkis for hip problems and Dr Hoppenfield for back and hip problems.

The whole staff were professional. The doctors listen to your concerns and come up with a course of…read moreaction for you personally.