Always amazing service and view! I was able to sit at the hibachi table and the food was perfectly cooked and delicious. I really appreciate the manager Manny, always an amazing host, greets me by name every time and always treats my guests like VIPs and I notice he does to other guests as well!!! read more

The atmosphere and food were great! The service was good and the quality of the food was delicious. The chef did a great job as well.

For the Cherasia baby shower the food was awesome. Enjoyable time. Recommend people use them for parties.

Their Lunch menu for $15.95 is a steal! Food is always yummy. The executive lunch will have you in and out in 45 min. Great deal! Outside of the Executive lunch, like all Benihanas, the meal service will take at least 2 hours. Great views as it is ocean front. Parking is valet only. read more

I hate writing negative reviews, but after spending over $800 for a birthday dinner, I feel obligated to share our experience. We came here to celebrate my fiancée's birthday with a party of six. The restaurant wasn't particularly busy, yet it took about 30 minutes just to receive our drinks and over an hour before the chef even started cooking. The entire dinner lasted more than three hours. The service was the biggest disappointment. Our server was largely absent throughout the evening, and at one point we had to go directly to the bar to order additional drinks because we couldn't find her. When we finally tried to place a to-go order, we were told the kitchen had already closed. Had someone come back to our table in a reasonable amount of time, we would have placed that order much earlier. The seating arrangement was also uncomfortable. Although I understand Benihana combines parties, our group of six was squeezed in with two additional guests to the point that one person was practically hanging off the edge of the table near the cooking area. For a birthday celebration, it felt crowded and awkward. The most frustrating moment involved the birthday reward. When it initially couldn't be located by phone number, the manager's response was essentially that there was nothing she could do and that we would need to contact corporate. Fortunately, another employee stepped in and found the reward using the account number within moments. I appreciated that employee's willingness to help, but the manager's dismissive attitude left a poor impression. As for the food, my steak was overcooked and the overall quality didn't justify the price point. For what we spent, I honestly would have expected a much better experience. I've enjoyed Benihana in the past, which makes this visit even more disappointing. Unfortunately, between the service, seating, food quality, and management response, this was not the birthday dinner we had hoped for. read more

We stopped going here for many years because it was really poorly run. We decided to give it a chance, and it is still poorly run. Reservation or not, everybody has to wait. And waiting means watching the operations. Food just sits. I can't tell if it's understaffed or if it's utterly disorganized. The valets are really nice, so there's something. read more

Came here to spend my birthday coupon. Had 1pm reservations for 3pm on a Wednesday. An hour later and we still were waiting for our food to begin cooking. The server was thorough and polite but waiting more than an hour, I could no longer hold my composure. It wasn't even busy. What is this?? The table next to use just sat down and within 10 minutes got their chef. I'm as annoyed as any could be. My passion fruit margarita was complete syrup. I could not even drink it even watered down. Let's see if the server comes back after being gone 45 minutes. Update: she came and was able to switch it but not comp it. I didn't even want a replacement but oh well. It's not the chefs faults. Schiler was quick and efficient. They remade my drink.ehhh management has to do better coordination. An afternoon birthday lunch just threw me off. read more

Benihana - Schiler doing his thing. - Sushi Bars Near Me - North Bay Village, Florida

I have been coming to this Benihana for many years, but unfortunately my recent visits have been extremely disappointing due to the very poor service. My last visit a few days ago, we arrived at 8:45 PM and were seated at 9:10 PM, which was reasonable. Our waitress took our order at 9:20 PM, but we didn't receive our drinks until 9:35 PM. After that, things only got worse. At 9:30 PM we were told that our cook would be coming "soon," yet our chef didn't arrive at our table until 10:16 PM -- over an hour after we were seated. The only reason the cook finally came was because I had to speak with the manager to let them know we had been sitting there waiting for an hour. For a restaurant that runs on a timed dining experience like hibachi, this type of delay is completely unacceptable. The only bright spot of the evening was our chef. He was very friendly, took his time, and made sure our meals were cooked properly and seasoned well. He did a great job, and we appreciated the care he put into the food. However, it's clear that management needs to get things under control. This location gets extremely busy, but it does not appear that they have enough staff to properly handle the volume of guests. Over the years, the service at this location has unfortunately drastically deteriorated. Longtime customers notice these changes, and it's disappointing to see a once great dining experience decline like this. I hope management takes this feedback seriously and makes improvements. read more

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My family and I have been to Benihana's so many times and we have always enjoyed our birthday celebrations at the restaurant. This time I went with some classmates to celebrate one of our birthdays and I was disappointed not in the food. The food was delicious it was prepared great very happy with that. The chef, Schiler, that was cooking the entertainment was not there the upbeat the excitement the energy was definitely not there. There was another chef at another table in his name was Louis because I asked his name because he was entertaining the table. So I can say that the food was very good just the entertainment that I'm used to from Benihana's was not there anymore. The couple that was sitting to our right ordered their food with no salt and no butter . It was on the order and he still forgot and put butter on some of the gentlemen's food. The gentleman was very kind and just said don't worry you know I'll eat what I want but he clearly kept forgetting not to add any butter or salt to their portion of the food . Our waitress Alejandra was attentive she was funny she was good very good attentive professional. Not am entertainer. I've had better. Not the birthday exciting vibe. read more

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Amazing lunch at the beautiful Benihana. Amazing views, elite staff and service spectacular. Food was really good and made fresh in front of you. Couldn't ask for a better lunch. Let me add that the lunch special was $15.95. Winning! read more

Benihana - HIBACHI CHICKEN FRIED RICE - Sushi Bars Near Me - North Bay Village, Florida

Well, I went back again. This time the Chef, Wesley, was at our table. He was not flashy but very friendly and funny. Also, he cooked everything delicious. Even the onion soup was good. Not like the last time. The place is beautiful with nice views but as I said, I miss the original one. read more

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We visited Benihana to celebrate my son's graduation on May27,2026, and overall, it became a memorable experience. At first, the wait was much longer than expected. After we were seated, we still had to wait a while for our chef, which was a little frustrating, especially since we were there for such a special occasion. The restaurant was also very busy, and it seemed like there were not enough chefs on duty to accommodate the number of guests. However, once Chef Louis arrived, everything changed. He was kind, professional, entertaining, and very skilled at what he does. His energy completely shifted the experience, and he truly made the wait worthwhile. Chef Louis was the best, and we really appreciated the way he helped make my son's graduation celebration feel special and enjoyable. I will definitely go back to this location because of him. read more

If I could leave ZERO I would ! This was the worst experience of a dinning experience of my life. We came at 2pm and leaving at 4 pm. The manager was absolutely no help with getting our chef out on time. I had to have 3 soups just to hold me over due to the time of the chef coming out. This was absolutely ridiculous and I will never return. Service was slow and management was terrible. Juan then at the end didn't know how many drinks I had. I let him know I only had one and the other drink should be on my friends tab. He didn't believe me so he makes me seek help from the bartender. Which is poor service. Also management was absolutely ZERO help! Anya she was no help with the her gust waiting over 40 mins for a chef and was zero help. Lastly they put guest by the cart of food which isn't food safe. read more

Benihana - Sushi Bars Near Me - North Bay Village, Florida

Awesome food and appreciate everything as well. Thank you so much . Will want to visit restaurant real soon

I recently went to Benihana, and while it was still a decent experience, it just isn't what it used to be. Ever since the renovation, it feels a bit different -- prices are higher and the portions seem smaller than before. The service was also a little lackluster and not as attentive as the classic Benihana experience many of us remember. That said, the food still tastes good and the ambiance of the renovated space is really nice. The hibachi experience is still fun, but overall it doesn't quite have that same Benihana magic we all grew up loving. read more

My dad took us to Benihana for my birthday on a Monday night (3/3). It's been over 20 years since I visited a Benihana. The last time I went was in Alaska, which was also on my birthday back then. Our party included four adults and a toddler. We did not have a wait to be seated. We sat around a grill with a couple who was also there celebrating a birthday. As with most restaurants, there was a high chair available and the toddler was provided with a sheet and crayons to color. Key takeaways: - The food was good and plentiful; we all had leftovers. However, when the lobster was cook, the grill should have been scraped off early since the burned remnants gave the lobster a burnt grill taste. - Service was good. As always, the cook was quite the entertainer. - The atmosphere was okay but I don't like how smoky it gets. You leave with your hair and clothes smelling smoky although the vents suck most of the smoke during the cooking process. Mandatory (free) valet parking (I'm sure the workers get tips, though). As it was a weekday, the restaurant was not crowded and there were a lot of empty parking spaces. However, the parking lot was blocked off and drivers were directed to the valet area. read more

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Had a wonderful time at dinner. Food was so good, the preparation so much fun! Beautiful location. Was also really impressed with Manny, the manager. He came by and talked to us to make sure we were enjoying our evening. Such a nice guy. Will definitely go back! I'm read more

Food was great! Staff was friendly. Service was fast. Everything was clean. No complaints.

My family and I arrived at 8:00 PM for our 8:15 PM reservation, which was supposed to be a special engagement celebration. Unfortunately, the experience was disappointing from the moment we arrived. The restaurant's air conditioning was not functioning properly, making the waiting area extremely uncomfortable. Despite multiple teppanyaki tables appearing to be available, Customer Service Manager Andia Vici refused to seat our party for over an hour. There was very little communication regarding the delay, and no effort was made to accommodate what was supposed to be a memorable occasion. What was even more concerning was the way staff members were treated. Throughout the evening, Andia spoke to employees in a condescending and derogatory manner. It was uncomfortable to witness, especially when the staff appeared to be doing their best under difficult circumstances. I would like to specifically recognize the hostess, who remained professional, polite, and composed despite the situation. She was one of the few bright spots of the evening. After finally being seated, we discovered there were not enough chairs available for our entire party, creating yet another unnecessary issue. For an engagement dinner that had been planned in advance with a reservation, this was a major disappointment. Benihana is known for creating memorable dining experiences, but unfortunately this visit fell far short of expectations. Management, customer service, and basic preparation all need significant improvement. Our server JP was beyond outstanding the whole time he would thrive in any environment as this evening tested him in ways unimaginable. read more

Worst experience I have ever had Austin is terrible at the bar he should really consider another job I waited 57 mins for happy hour dumplings the cook was eating while he was cooking my food when I asked austin was he just eating the food I sent back he replied like it was the normals thing in the world yea I will not be returning to Benihanas ever Again terrible experience read more

Benihana - Sushi Bars Near Me - North Bay Village, Florida

I have been to over 25 Benihanas around the country, even Hawaii... and eaten over 100 times in 30 years. My Hibachi Chef tonight , Louis was amazing. Everything was cooked perfectly. The shrimp appetizer was seared and wonderful. My chicken was cut the perfect size and not overcooked. My New York strip was cut up the perfect size and cooked medium like I asked. Other restaurants cut up huge bigger-than-bite-size portions for steak and chicken and usually the shrimp is undercooked and mushy. This chef should be promoted to train other hibachi chefs!!! William Randolph Reynolds read more

The waiting time was terrible, the prices were high, and the service was extremely slow. We waited 30 minutes just to get the check and pay. The staff moved so slowly it felt like watching slow motion. The food was not that tasty either, and my steak was too salty. Definitely never again. read more

Benihana - Check . - Sushi Bars Near Me - North Bay Village, Florida

I'm the only female at the table with 5 men that are not easily impressed but, Mr. Craig had them boys laughing and making jokes all night. Mr. Craig was a perfect match for our group of 6. Food was great.. so great I didn't even take any pics of my food bc I was so engaged and laughing. Everybody was sleep on the ride home. read more

Absolutely love this location!!!! Friendly staff and the food is always delicious. I love the ambiance as well. It's quiet for a hibachi restaurant. read more

We had a 7:45 PM reservation at Benihana and didn't even have our chef start cooking until 9:00 PM. When we brought it up, the staff showed zero accountability and brushed it off by saying, "it's a 90-minute experience." That makes no sense when you're already waiting over an hour just to get started. The entire experience felt disorganized and poorly managed. The wait was excessive, communication was lacking, and no one seemed concerned about how long we had been sitting there. On top of that, the food didn't live up to expectations and the overall vibe was disappointing. For a place that's supposed to be about the experience, this was a huge letdown. Definitely not worth the time or money. read more

Came in as a walk-in at 7pm with my family. The place was mostly empty so I figured we'd be seated quickly. Staff told us it would be "just a couple minutes." Fifteen minutes later, I asked another group who arrived before how long they'd been waiting, 30mins AND they had a reservation. That's when it became clear the staff were likely stalling. I then asked for an honest estimate, two different employees still fed me the same "few more minutes" lie. Meanwhile, I watched another family with a reservation give up and leave. Out of 8-10 tables, only one was actually being served. The restaurant was clearly understaffed, yet instead of being honest, the staff relied on stalling and straight up lying to keep people waiting. Total scam behavior. Frustrated, I called another Benihana 25 minutes away, thinking it would be better. Big mistake. They pulled the exact same garbage by overpromising quick service with a reservation. If this is how Benihana runs its restaurants in Miami, it's a disgrace. Mismanaged, dishonest, and an absolute waste of time. Save yourself the frustration and go elsewhere. read more

This restaurant is really really bad. The food is inedible. Please save your self do not come here to eat. I wish I had more to say but its just straight to the point the food is horrendous. The service its really bad as well. The ambiance is also terrible. Seriously overall so so so bad read more

Belle manager and Alejandra was the best of all. They assisted me in the best as ever when I was about to leave . They made everything better read more

If you're hungry go somewhere else. I don't know if sodium poisoning is a thing but they're trying to figure it out here.

This place is so overpriced and overhyped, the service was horrible waited 2 hours just to get small plates of food and the staff was rude, and also the food was straight up garbage, the ONLY good thing was the ambience, but overall this is one of the worst places you can go here in miami. Hire better staff. read more

I want to say thank you Natalie for showing appreciation to us educators. The food was so amazing. Well seasoned to perfection and to top it off with sushi. You deserve an award for greatness. Thank you so much from Ms Jean read more

Ugh. Over priced, average meat. Waiters and staff who seem bored and uncaring. Terrible lighting and basically empty location, but you have to wait for everything, from the food to the table. read more

Nothing about this place is worth coming. Service was super slow. They have no idea how to handle or what food allergies are. The food was subpar okay too. Chef twice messed up that I caught cross contaminating the steak with butter for a severe dairy allergy. The waitress bless her heart was super old and didn't understand what dairy free was either when I asked about the sorbet. They kept forgetting items we ordered. It was a mess. Just surprising more so because you think a chain restaurant would be more in top of these things and have standards. read more

I understand it was Valentine's Day and restaurants are busy, but our experience at Benihana - Miami Beach was terrible from start to finish. It began with parking. Their lot was full and valet told us to park across the street in a private property with towing signs posted. They assured us it was fine, but it was uncomfortable and unprofessional. Check-in was a mess. We waited over 30 minutes in a disorganized line with no staff managing it and people constantly cutting. Once seated outside (as per our reservation), we waited another 30 minutes before anyone took our order. I ordered a margarita and my boyfriend a Diet Coke, and we placed our food order immediately. Fifteen minutes later, only the Coke and water arrived. Then we waited an entire hour with no updates and no margarita. Eventually, soup and salad came, but we were freezing. We were seated in a very windy corner, while four empty tables in the back sat dirty and unused for over an hour. When we asked to move, we were told they were "reserved," which made no sense since no one had touched them. After another 30 minutes with no food, we were told they didn't know how long it would take because they were too busy. By then, it was 11:30pm and we had wasted over two hours. We paid only for the margarita and left. Our Valentine's dinner ended at McDonald's. Busy or not, poor organization and lack of communication are unacceptable. We won't be returning. read more

They have a great happy hour and the service is always great, I got served by Danny and he was so friendly and accommodating. They have a beautiful outdoor seating with a view of the bay! read more

Kind of disappointed. We used to come here before the new remodel, unfortunately the service was not at all what we expected. The moment we walked in the hostess was just hollering & ushering people around, no polite greeting. Then our chef just simply cooked.. barely any conversation or jokes, there wasn't any type of engagement with the guests, no "show". Not sure if he was new at this position or just nervous, maybe even having a long/tough day - who knows. Not his fault but maybe they shouldn't place these chefs in these positions. However, we came to celebrate at nice evening out for a family members birthday and it felt very short of it being a nice dinner for all to enjoy. Sadly, we probably won't come again. read more

The manager with the big crooked nose was extremely rude to me and my group. my friend and i were wearing the same outfit but she insisted on refusing my friend service because her outfit was "too revealing" we were sitting outside with nobody there mind you. she called security on us while we were looking over the menu because we had attitude. we haven't spoken a single word to this woman and her atrocious blue eyeshadow. she then repeatedly said she was calling the cops when i asked her to pull up the camera footage of us "being rude". she was smirking while hiding behind security infront of a lil girl because she knew she was in the wrong. that's why ur nose so big Pinocchio bitch ass, bitch think she bad cause she the manager of a 2 star benihana. how bout u learn how to manage better dumb ass hoe, get a degree. thank u. read more

Benihana never disappoints! I always order the trio from the hibachi menu, which brings chicken, steak and shrimp! The chef cooking right in front of you is always very entertaining and the service was fast! I love this location of Benihana as it has a great view! Definitely recommend! read more

Benihana - Sushi Bars Near Me - North Bay Village, Florida

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Waited over an hour for the chef to come Out. My kids 4/7 were getting impatient. The yum yum sauce was very thin and definitely not like it used to be. The portions have gotten much smaller, especially the veggies, and overall it feels overpriced ($7 for chicken fried rice and $50 for steak and shrimp even during lunch hours 1pm) compared to before. Hopefully, they go back to do things the way they used to. read more

The restaurant and location are beautiful and the food is decent. however, the service (if you can call that a service) is the worst we've encounter in a restaurant of this class ever. We had a reservation at 9pm and we had to wait almost 30 minutes to be seated outside that were many empty tables but we had to wait because the waiters were eating. UNBELIEVABLE! Then, when we ordered and the food arrived we didn't have utensils/ napkins at the table. When asked, the waiter said he will bring them but the forks would have to be plastic because they were all dirty in the kitchen. We had a 5 meal course and no one never picked up the dirty dishes, so by dessert time we had a pile of dishes accumulated on our table. It is a shame because the place is in such a great location and the food is good but no one should experience that lack of hospitality! read more