Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

We moved our family down in February and last week a rock blew a tire on my TTs…read more In Seattle there are so few locations you can expect to drive 30m or more to your nearest. However, in Texas Discount Tire makes its bread and butter from these unkempt roads! (lol) As such, finding and scheduling an appointment was easier than I've ever encountered. Expecting the next appointment to be a few days, at least out, I was overjoyed to get my vehicle in the next morning at 9am - and it was 2 minutes from where we live! When I pulled up to the store; it was busy! I've never seen a discount tire so popular before, but I was greeted the moment I walked in by everyone in a red shirt and even greater than that - I was checked in; assisted; vehicle inspected; and key turned over within no more than 15 - 20 minutes. Johnathan was patient as I tried to explain, horribly, my exact issue. He was able to settle my nerves by letting me know the tire was very likely reparable. Beyond that, a first for me at any service shop - he inspected my windshield wiper blades, informed me of their condition, and offered a possible replacement. My husband and I returned to running errands but my vehicle took less than 30 minutes to repair and have prepared for me. When I entered the store; due to the repair being FREEEE (lol) Johnathan approached me at the back of a 3 person deep line and handed me my key. Not having to stand and wait to be given my car key and be told to have a great day means a lot more to a busy bee than most appreciate. Thank you Johnathan, for taking care of my baby so diligently! To your manager; give that child an extra PTO day! That place looked like a buffet in Seattle on a Sunday afternoon - it was the middle of a Wednesday (haha)

Was in an accident late last year. damage wasn't too bad on my car. mainly cosmetic but I feel the…read morepaint job could've been better. I didnt get a good look at the paint job when I first got my car back but when I did manage to throughly inspect it, I noticed some things w the paint. there is debris underneath the paint in some areas, there's a couple of spots where primer is showing w no paint , majority of the parts and panels that were repaired, the paint looks kind of hazy like the paint wasn't applied evenly. I just feel like having the car for about 2 months and Insurance giving the shop almost 8k for repairs, the paint job could've been way better

Such wonderful people went out of their way to help me and did great work on my car…read more I hope not to be back but y all are wonderful!!!

First time visiting this place, and I was very impressed. The staff was professional and got me in…read moreand out efficiently. They didn't try to pressure me into unnecessary add-ons, which I really appreciate. They did the oil change while I waited in my car (first for me). The overall service felt honest and thorough. This is definitely my new go-to spot for an oil change!

I always feel so taken care of when I come in. The staff always greet me with a smile, are super…read moreinformative, and make sure I know exactly what I need and what was done. Joel, Aiden, and Amonte went above and beyond by checking my engine light with the reader, changing my oil, and even offering water bottles while I waited. Such a great experience every time.

Happy Dads Tires worked with me in finding the right tires for my Jeep. Very friendly staff that…read morewere quick and eager to answer question. They also were able to make a last minute house call which avoided taking my vehicle into the tire shop. Great service and quality work. Would recommend them 10/10.

I was coming home from dinner when my TPMS alerted me that my tire was at 11psi and rapidly losing…read moreair. It was 8pm and most tire shops were closed. After calling AAA and finding out they don't plug/patch tires, I found Angel's company via a Google Maps search of my area. I called him and let him know of the issue and he said he'd be there within a half hour. Not only was he at my location within a half hour, the tire was patched, back on my car, and I was on my way home within that half hour! He's extremely professional, personable, and took great care of my car in my time of need. Highly recommend his services.

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Came in to repair a flat. The guy couldn't mount it correctly, scratched up the rim and took zero…read moreresponsibility. Very unprofessional!

Being 50 miles from home, and having a giant I35 something in my tire, off I go to Discount. WRONG…read moreCHOICE! "You have to replace it, if not all 4." Mind you, I just passed inspection last week. Hubby googled places nearby for me, and sent me here. I am so glad! Super super nice older gentleman took me right in, chatted with me while he fixed it properly (patched and plugged) with a big smile, and sent me on my way back to my office. THANK YOU AND HIGHLY RECOMMEND!!! Best $25 I've spent in awhile.

I had an amazing experience at Firestone, the Manager Tony was very helpful, professional, and…read moreknowledgeable. He handled all my needs in a timely fashion and did it was a smile the whole time. He level of service was second to none and I trust his recommendations and skills. We will be utilizing Firestone for all they can offer because of the work of one man, Tony. Even on a crazy, busy, rainy Sunday he was able to assist us, and earn our business, respect, and patronage. Thank You Firestone, thank you Tony!

1 Star - Paid for service that was never properly performed…read moreI am writing this review so other customers understand what kind of service experience they might encounter at Firestone Complete Auto Care. Timeline of events: 1. Appointment scheduled Two days before my visit I called the store and scheduled an appointment to replace two tires. I specifically explained that I had a project that day and could not be late. I was told the work would take about two hours. 2. Work was never started After 1 hour and 40 minutes, I returned to the shop and discovered that my car had not even been touched. Only after I complained did the staff finally begin working on it. 3. Service was done incorrectly After leaving the shop I immediately noticed: The wheels were not balanced The car now vibrates above 50 mph A leaking valve stem was not replaced and appears to have been patched instead This is especially concerning because I paid for the full service. 4. Store response When I called the store to report the problem, I was told to go to another Firestone location. 5. Experience at other Firestone locations At several locations I was told there was no space for my vehicle, even though the shops were empty. At one location I was given an estimate of $92.99 to balance four wheels, even though Firestone advertises lifetime balancing for tires purchased through them. When the mechanic saw the work order, he laughed and showed it to another mechanic, which was extremely unprofessional. Shortly after that I was told they could not balance the wheels because they did not have the correct adapter for my wheel. They simply returned my keys and said "good luck." 6. Final outcome I ultimately went to Costco, where they balanced all wheels for $5 each, and the vehicle now drives perfectly smooth. Thanks Costco. *If you don't want to waste hours of your time, pay for work that isn't done, and be treated with sarcasm instead of professionalism -- avoid Firestone. There are many places that value their customers and stand behind their work. This is not one of them. Take your vehicle somewhere that will actually fix it and treat you with the respect every customer deserves. I hope Firestone corporate reviews this situation.

I would like to start off by saying I don't usually do a lot of reviews but, I was really very…read moreimpressed with the service I received at this locations Goodyear service Center. I got a flat tire on my way to Houston and knowing the flat fix cans are not really the best option I needed to use it in order to get to a service center. I was expecting this to be a costly endeavor for a simple flat fix but the people at this location were extremely nice. They prioritized my repair took the tire apart and cleaned the flat fixed gel and the tire sensor and also rotated the tires. I was extremely shocked when it only cost me a handshake and a thank you. Great customer service!!! I will be a repeat customer because of it

went to Goodyear for an Oil change special 37.99 when i received the Bill 212.00…read moreI was quoted to change plugs 1500..

Marble and Colin are very knowledgeable and kind. The service is high quality, quick, and the labor…read morecosts are very competitive considering they are a performance shop.

I've been doing business with SoulSpeed for nearly 10 years and they always deliver and I highly…read morerecommend. Corner-balanced and dialed-in my project Nismo 370z to perfection, and even put the mojo on my project daily Volvo S40 T5's wheels, tires, coil-over's, Wilwood brakes with SS lines, rear sway, camber arms and corner-balanced and the transformation was amazing . . I'm in Austin but Kyle is a short drive and well worth it IMO.