Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

They did a wonderful job for an affordable price. I got the Black Friday sale on tires. Jeremy,…read moreHenry, and Jesus all helped me and their team put on my tires quickly and efficiently. It only took 45 minutes. I definitely would recommend to make an appointment to get the kind of world class service I did. They made sure to answer all my questions and helped me to take care of any issues right away.

Fixed my tire on July 4th holiday when no one else was open. So glad to have found this shop…read more Professional service from kind people who charge reasonable prices. Highly recommend!

Came in to repair a flat. The guy couldn't mount it correctly, scratched up the rim and took zero…read moreresponsibility. Very unprofessional!

Where do I even begin?…read more I took my car to the Firestone location in Kyle, TX, because it had an oil leak. After paying more than $1,700, I left believing the problem had been fixed. Not long afterward, my son kept asking me why I hadn't had the oil leak repaired. I repeatedly told him that I had--that was the entire reason I took the car to Firestone in the first place. He insisted the leak was still there. Because of my busy schedule and frequent travel, I wasn't able to return right away. Once I got back, I called the store and was told to bring the car in so they could inspect it. After looking at it, I was informed that the problem involved a gasket that had previously been replaced. Since it was under warranty, they said they would replace it at no charge. When I picked up my vehicle, an employee then told me the leak might actually be coming from behind the transmission--a repair that would cost a significant amount of money. To make matters worse, I was told that no one at that location could perform the repair, and the only technician who might have been able to help had already left for the day. At that point, I was beyond frustrated. I took my keys and left. I then took my car to another mechanic. His first question was, "What exactly did you pay Firestone for?" He was shocked when I told him I had spent over $1,700, especially since the original oil leak had clearly not been properly diagnosed or repaired. Since then, I've repeatedly tried to resolve this issue. I've called the local store and have gotten nothing but the runaround. I've contacted Firestone's corporate office four separate times and was repeatedly told that the regional manager would call me back. I'm still waiting. Today, I called again and was told the matter would now be escalated to divisional leadership. Firestone, enough is enough. I paid over $1,700 expecting my vehicle to be repaired, yet the original issue was never properly resolved. I've been patient, I've followed your process, and I've made every effort to work with your team. Now I expect accountability and a prompt resolution to this matter.

Went in for an alignment and when I picked it up my car was parked out on the side of the building…read morewith the windows rolled down. I dropped it off with the windows up and had some tools in my backseat and trunk and they just left it with the windows down for anyone to help themselves. And the alignment I got wasn't even good. My car hardly drives straight I can feel it pulling to the left. Would not recommend this place

Josh the Am was so nice and friendly! Explained to me everything about my oil and how to take care…read moreof my truck ! Definitely recommend coming for oil changes

VERY dishonest people!…read more I got an oil change here just a couple of months ago, and this week my SUV started making a grinding noise and the oil light came on. I was 500 miles BELOW the level that was on my sticker indicating it was time for an oil change, and one MONTH before the date. Like a fool, I went back to the same place, thinking they could tell me what happened. They told me nothing was wrong and that maybe my vehicle just uses oil faster because it's older. When I got suspicious is when they said they could just top off the oil, but they'd had to charge me for it. Ah! Now I get it! They didn't fully fill the oil last time, which is why I was in need of additional oil WAY earlier than should have been necessary. In addition to this, the wait was over an hour...in the middle of the day...on a weekday. The only reason people are paying premium prices here is for FAST service. If it's not going to be fast, then what is the point?

went to Goodyear for an Oil change special 37.99 when i received the Bill 212.00…read moreI was quoted to change plugs 1500..

My wife and I's car broke down traveling to Austin from San Antonio for an early Thanksgiving…read more Steve at Goodyear had its spark plugs and coils replaced in *30 minutes* and gave us a discount! We were/are so utterly impressed and thankful. Many thanks to Steve and everyone working on our car for getting us back on the road so quickly!

Never take your vehicle to this place!! They lied about doing work on my car, had the audacity to…read morecharge for labor on which they never did in the first place. My car came out of the shop worse than what I took in. I had to take my car to another automotive shop to find out all the work they claimed to do was never done. I tried to get atleast a refund on labor for my car, since again the work was never done. They basically laughed in my face and told me they did all the work and would only replace the part since it was still under Warranty. Why would I take my car back to them? I trusted them once to fix my car, I would never make that mistake again

Avoid this shop at all costs. What should have been a simple repair ended up costing me an entire…read morenew truck. To make matters worse, they have done nothing to help resolve the situation and are now trying to charge me even more money. Based on my experience, I would not recommend this shop to anyone.

Marble and Colin are very knowledgeable and kind. The service is high quality, quick, and the labor…read morecosts are very competitive considering they are a performance shop.

I've been doing business with SoulSpeed for nearly 10 years and they always deliver and I highly…read morerecommend. Corner-balanced and dialed-in my project Nismo 370z to perfection, and even put the mojo on my project daily Volvo S40 T5's wheels, tires, coil-over's, Wilwood brakes with SS lines, rear sway, camber arms and corner-balanced and the transformation was amazing . . I'm in Austin but Kyle is a short drive and well worth it IMO.

I've been to the Kyle Walmart automotive twice in the last 2 months. I bought 2 front tires for my…read morecar and had to go back to get the Tire Pressure Monitor Sensor fixed. Both visits were great. Tires were reasonably priced and I TPMS sensors were replaced there on my second visit. The staff is knowledgeable and got my car done pretty fast. I would recommend to anyone who wants good service at fair price. I'll be getting my oil changed there when it's due.

Apparently Walmart does not have lug nut locks for tire installation. Discount tire does have these…read moreavailable to purchase onsite. Walmart does not. Which is stupid. I ordered tires from Walmart. Why can't you all provide lug nut locks for tire purchase at the time of tire install? Seems like something that fell through the cracks of a mega company that doesn't gaf about anything but profits.

Was in an accident late last year. damage wasn't too bad on my car. mainly cosmetic but I feel the…read morepaint job could've been better. I didnt get a good look at the paint job when I first got my car back but when I did manage to throughly inspect it, I noticed some things w the paint. there is debris underneath the paint in some areas, there's a couple of spots where primer is showing w no paint , majority of the parts and panels that were repaired, the paint looks kind of hazy like the paint wasn't applied evenly. I just feel like having the car for about 2 months and Insurance giving the shop almost 8k for repairs, the paint job could've been way better

Such wonderful people went out of their way to help me and did great work on my car…read more I hope not to be back but y all are wonderful!!!

VERY much appreciated & expected outcome. Happy with the 6-tires I replaced in my crown school…read morebus!! Thank YOU!

I had an emergency issue with my tire today and pulled into this storefront, truly by the grace of…read moreGod. I asked if they could help me with a tire that was nearly falling off and they did not hesitate to serve me and get me the help I needed. Amazing people- truly in it for the right reasons.