Extra star for Ivan in Orlando for actually negotiating price and keeping good communication. I talked for a week with "Michael" then when I came in person the dealership didn't have anyone working there by that name. Big red flag. The car I scheduled to test drive was not actually there (even though "Michael" confirmed it) but it was "being transported" from the Miami location to Orlando. Another red flag. That car NEVER even made it to Orlando, I was texted that it was sold and never even showed up to the dealership for my rescheduled test drive. Very sketchy dealership. read more

Bought a Tesla in decent shape, decent price, (Delivered it with 9% battery and I live in the sticks) couldn't make it to a charger, had to tow it to one, was told after I made a complaint "Hey, it's a really nice car though" as if that made up for anything, put down $9000 to offset a negative equity for my trade in, now MONTHS LATER my trade in has yet to be paid off as required by FL State law within 10 business days...... I call, text, email to ZERO RESPONSE! After further diving I'm not the first case here. My credit has taken a hit for this and they've left me no options than to contact an attorney that will be calling them soon. read more

I tried to purchase a Tesla from another state from Benji auto sales. They gave me a quote and as a typical dealership would do they added a warranty and gap which I did not ask for since I was putting a lot of money down on the vehicle. At any rate, we agreed on our price and they asked that I leave at $500 deposit to hold the vehicle. I purchased airfare to pick up the vehicle and they told me that they did not have it available. I asked for my money back and it's been about a month and they have not sent it back. Avis on several occasions and each person I talk to said they were working on it. The finance managers name is David and the sales rep is mikail and Josh. They are scammers. read more

They sold me a car warranty didn't i didn't want with lies. Saying it was mandatory. I asked them multiple times if there was anything wrong with the car. Anything AT ALL. they said no. It has only 1 working headlight , the moonroof is shattered, the lumbar controls and the massage feature on the driver side doesnt work. They are complete scam artist. Stay awayyyyyyy buy from ANY place other then here. read more

ATTENTION++Benji Auto sales did a fraudulent sales, used my info to qualify some one I don't know, without my consent. Sold with out original required documentations, licence, social, 2 forms of ID.Noticed due to several toll violations started coming to my house. Not sure how they got my info. Be ware, you could be next, do not buy at Benji Auto sales read more

They don't pay their vendors. We've been trying to get invoices paid for over 12 months

They scam people by sending a flyer out includes a game. The game shows that you won $5000 so they say to get your prize you have to come in to their show room which is actually a tent set up in Lady Lake, FL. You go there and they explain that you were "mistaken" - you actually only won a key chain or some worthless cr*p. This is the worst kind of scam that preys on poor people. This dealer is really despicable. I would never buy there and I will tell everyone I know in the Orlando area that these people are despicable scammers, so never trust them to sell you a car. To make things even worse they use Hasbro's Monopoly Game - no doubt without permission - to give their ripoff game more respectability. read more

Benji Auto Sales - Used Car Dealers Near Me - Orlando, Florida

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Traded in my BMX x3 for a Tesla model y. They didn't pay my car loan until 2 months later. Sold my bmw and still didn't pay the loan. Was paying both cars to not damage my credit. Worst dealership super unprofessional. They don't answer the phone, had to show up there to argue with them many times. Do not recommend! read more

DO NOT TRUST THIS PLACE Benji Auto Sales is the definition of shady business. They lure you in with what seem like great low prices, but once you're sitting down to sign papers, they hit you with a mountain of backdoor fees and "government payments" that somehow end up in their pockets. What you thought was a good deal quickly turns into a financial trap. They also make empty promises just to close a sale. I was told they would replace the tires on the car I was buying with new ones. Sounds good, right? Nope--what they actually did was replace my worn tires with other used ones that were just as bad, if not worse. When I confronted them, they played dumb and refused to take responsibility. This place thrives on deception and slick sales talk. Don't be fooled by the low sticker prices--they're hiding a lot behind the scenes. Be aware, and if you value your time, money, and sanity, stay away from Benji Auto Sales. read more

I looked online for a car over a month and finally settled on a 2020 Genesis for 28 grand. I flew into Orlando to pick it up and when I arrived at this location (I will not call it a dealership because they don't deserve the distinction) they acted as if I was an illegal alien just in from outer space. Their other location had not informed them of the sale. Luckily in the car was there however it was in sad shape. They actually asked me if I wanted them to clean it up! Needless to say, I will never use them to purchase a car again and neither should you. read more

Benji Auto Sales - Used Car Dealers Near Me - Orlando, Florida

Stopped in on 1/31/2025 because I saw online that they had good pricing on their vehicles and were offering vehicles eligible for a $4,000 tax credit. When I went to look at the vehicles they advertised, I spoke with a salesman who informed me that the tax credit had already been applied to the internet pricing. This meant that cars advertised at "$24,990" were actually priced at $28,990 before the tax credit. I was very confused since the tax code states that vehicles must be under $25,000 to qualify for the credit. The salesman explained that the dealership was using the vehicle's tax credit to pass off the "savings" to the customer. As soon as I heard that, a BIG red flag went off. I decided to see the numbers on paper and quickly noticed that the final price came out to $31,196. When I took a deeper look at the charges, I saw that they had added a $1,995 dealer protection fee. When I asked about the fee, my salesman stated that it was a type of warranty covering minor damages like rock chips, allowing me to return for repairs. I told him I had no interest in paying for a service I would never use and asked him to remove it from the pricing. He spoke with the manager, and when he returned, he told me there was nothing they could do about the fee. To make matters worse, one of the managers was shouting out responses from his chair 20 feet away while taking hits from his red vape every few seconds--extremely unprofessional. Another manager then came over to explain that the fee could not be removed because it was a "necessary" charge. When I insisted on its removal, they admitted that the fee was meant to recoup some of their costs from purchasing the vehicle and that the "protection" aspect was just something they say, but 'you're not supposed to use it.' (Yes, those were his exact words.) When I pointed out that adding this fee would make the car ineligible for the Used Clean Vehicle Credit, he challenged my statement, claiming that while it's called a dealer protection fee, in reality, it's a legal fee--which is blatantly tax fraud. He even smugly added, "I've been doing this, and how come they haven't shut us down?" OVERALL: A TERRIBLE EXPERIENCE The building smelled awful. They were blasting inappropriate music. Management and sales staff were completely uninformed. Their business practices are extremely shady. I can see why this place has so many bad reviews, and I'm honestly shocked that they're still in business. I have filed an IRS tax fraud report against this dealership with evidence of their fraudulent activities. If you're looking for a car, DO NOT COME TO THIS PLACE. read more

called twice to confirm they had a Tesla in stock that i saw online confirmed twice , got to dealership was told it was sold days ago. I previously called in because we drove TWO hours to drive vehicle, my time was wasted i strongly dont recommend. read more

scammers!! anyone interested in doing a class action lawsuit from any of their locations let me know. they sell junkers, have you trade you car in and sell you a lemon i wish i read all the complaints on bbb first. read more

Absolutely the worst dealership I have ever worked with! I was told that I was prequalified only to come out and be denied, my wife was approved by the bank for a car, her sales person (Steven) completely stopped responding to calls and text once she was approved. We contacted the bank and they told her that they are waiting on paperwork from the sales team and each time that we call we get transferred to someone who's mail box is full, get placed on a endless hold, or hung up on. This dealership is absolute trash. read more

They rushed my near 80 year old grandfather into financing a vehicle didn't help him navigate the tablet with the contract or website to pay when I tried to encourage him to not get the vehicle the man (black man from the island) played a hissy fit rushed the sales and all that comes with. The car ended up having a TON of issues for a person that had barely driven it. DO NOT BUY ANYTHING FROM HERE GO SOMEWHERE ELSE. read more

I purchased a truck from this dealership. Valentina was very helpful. she got my insurance setup & made sure the car was cleaned. I appreciate all the help def ask for Valentina When you get there!! read more

Benji Auto Sales - Used Car Dealers Near Me - Orlando, Florida

This place scams people into thinking they won thousands of dollars on their Moneyopoly game mailers. It says NO PURCHASE NECESSARY, so even people that can't afford to buy a car will still win a "CASH PRIZE" On mine, it shows that I won $5,000, and it says that I have to go there to claim my prize. The truth is that after wasting time and gas to go there as required, they tell you that based on your confirmation code, you only won $1.00 This is unacceptable. There are people that can't afford to feed their children, and are led to believe their prayers have been answered with this amazing windfall. This dealership, and any others that use this unethical advertising method should lose their dealer license. read more

This used car dealership IS NOT BBB ACCREDITED clearly for a reason. This was the absolute worst experience. I did not get answers to my questions, i was told multiple pieces of information that was contradictory, and so so many ignored phone calls, emails and texts. read more

BAIT AND SWITCH / SCAM. So I get a big flyer in the mail for a contest or give away or whatever . I matched three icons in a row which says I should Win $5,000 . I read every single word of the fine print because I absolutely thought it was a scam . Good find nothing that said I had to buy a car or anything like that to indicate it was a gimmick. I drive to the place still expecting that it was a gimmick , and it is in fact a gimmick . I videoed the entire confrontation and will post it on YouTube . I'm also contacting the Florida Attorney General . Your flyer says you matched three symbols and one $5,000 but when you get there they tell you that you won $5 according to their prize board . But to even tell you what you want they want to make you sit down and give them all the information about you and all of the information about your car despite the fact that you say from the very beginning you have zero interest in trading or selling your collector car . I can only imagine how bad the experience would have been if I had actually given the money for something read more

Benji Auto Sales - Used Car Dealers Near Me - Orlando, Florida

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I bought a car and thought everything was great, but then was told they couldn't get me the payments I was promised, so they would write me a check to off set the difference in payments till I could make enough payments to lift my credit score and get it refinanced to lower the payments ( I know, sounds to good to be true, but I asked him 3 times to explain it and never would believe that someone could cold hearted LIE, So believable, and not be a complete sociopath.) But JOE BROSSART I guess is that type of person that believes you can lie to a person and basically have them buy a car they can't afford based on his LIES, TRUST ME this guy is a lot of fun to be around, I spent 2 days with him, he even offered me a job. I totally fell for it. Everything you hear about a used car guys It's true.  So never got the check. Spent a week 2 times a day calling, trying to get SOMEONE to call me back Even talked to BENJI JR. That day who told me that he would do anything to make sure the customer was taken care of, how important customer service is. But once you sign, they don't care anything about you or the lies they had to tell to get you to sign. I m more made at myself for falling for it. I personally should have known better. But they are all just so good at looking you in the face and lying like it doesnt matter if you now have to take a 3rd job, or worse have the car repo and live with the Consequences of that on your credit. Hope the commission was worth rotting in hell. read more

This car dealership is a scam. I worked with them on an online deal for. 2022 Tesla. Jorge Gonzalez sent me a video of a perfect condition red Tesla. Said this was the car I was making a deal on. I sent my down payment. All the while double checking with him that the car was perfect no dents dings etc. since I was doing this online. He told me multiple times the car was perfect best Tesla car on lot. When the car arrived it had hail damage all over the car. The delivery driver said it was like that when he picked it up. Beware of Benji Auto they will lie to you, lead you on say they will fix it to get you past the timeframe to keep the car and then ghost you. Now I'm getting letters saying they are trying to take the clean vehicle tax credit. Such crooks. Nothing in my paperwork where I signed it over to them. Nothing ever mentioned about this to me. read more

I guess the accounting / finance department doesn't exist since I've been waiting for 3 weeks for a phone call back. They don't have a direct email. Every time I call the voice mail box is full I can't ever connect to someone and the front desk will not give out the phone number only transferred calls. I'm showing up in person. It's illegal to hold documents for an authorized sale! read more

Benji auto was successful a getting me my mercedes Benz way to MS . charlize was my salesman(woman) she did a great job . I love my car it was shipping right to my front door with a week read more

Disaster in trying to purchase a car through them. Constantly changing salespersons. Inspection came back with many faults to car that weren't shared. They didn't even try to wash the car or put air in a flat. Disorganized chaos. Did NOT buy the car. read more

This is one of the most worst experiences that ive ever had with a dealership don't ever go here! I bought my first car from here 80,000 miles 2018 nissan and it was perfectly fine till we brought it home then the AC stopped working, took them forever to fix it, then my car started smoking once I got it back and it wouldn't drive, I had to pay myself to get it towed there and they had my car for 2 months and i still had to pay for it whole they were supposedly fixing it mind you they said they would send me a check for the $$ owed (I never got it)! When I finally got my car back after 2 months It came back with a big DENT AND SCRATCH in the back of the car no apolgies or rembursment for that either, and last but not least David committed insurance fraud under our name and had me driving without being covered!! read more

After going back and forth for many hours and being told they can contact a "friend in the bank" the next day ....jose said it was his friend in the bank and he can work something out to fit our budget. He calls us the next day with a "GUARANTEE" price range fitting our budget. Made us drive there and then had his superior approach us and tried to renegotiate once again after we did all of that and ran all of the numbers the night before and he then said the price range was "IMPOSSIBLE" ...he refused to let Jose come back to confirm what he told us about the GUARANTEE! Very unprofessional and dishonest people. Absolute waste of time! read more

SCAM--BAIT & SWITCH DEALER, STAY AWAY! This dealership is a bait and switch. The price of their cars on the website is significantly lower than the Kelley Blue Book value, which I'm sure attracts people--it's what attracted me. Jay from their office claimed he's seen people be able to negotiate prices to meet their budget, but they had to come in person, which is why I went to the dealership. Based on my experience, that didn't seem to be the case--the manager didn't even want to give me a $25 discount on the sticker price. His focus was to scam me into financing. Furthermore, the dealership fees are nearly $4,000 added to the sticker price, which is much higher than all the other dealers I was in negotiation with. Even the transfer of tags was $180 whereas other dealers have that fee of $150. Benji's warranty fee is over $1,000 and it's included in your final cost. Other dealers have one-year warranties that cover everything that is lower in cost and are optional. Additionally, I went to test drive a car that was in an accident and the dealer said that car was out of gas and had me test drive another model just like it--RED FLAG!!! I looked at a few more cars, but none of them were clean or detailed on the inside. I mentioned to the dealer the cars looked a little grimy on the inside. He said they were going to clean it if I had purchased it, but it still wouldn't have been detailed. Additionally, based on other experiences I have had with dealers (I have purchased a car before) that should all be completed before anyone test drives a car. I DID NOT purchase a car here; I left once I saw they had no intention of working with my budget. The next day I purchased the same vehicle with only a few more miles, fully detailed, fully serviced the week prior, and clean at the budget amount I desired from Palm Harbor Honda. Ask for Tarah if you decide to check out Palm Harbor Honda. read more

Worst customer service ever from any car dealership. Even as I was buying my car it's like they were jamming the price down my throat. PLEASE DO YOURSELF A HUGE FAVOR AND just go somewhere else. WILL NEVER GO TO BENJIS AGAIN FOR ANY CAR PURCHASE!!! read more

Got a rude phone call to make an appointment. They were unorganized on the call and I had to go over things they already knew. I then checked Yelp reviews and have decided not to do business with Benji auto sales. read more

This dealership is absolutely HORRIBLE for out of state sales. They are helpful and communicative while you are looking for a car, but as soon as they get your money it is crickets. They promise the car will be shipped to you in 3-5 days and then refuse to take your calls. Our car took three weeks to arrive and communicating with them was impossible. They reroute you to voicemail boxes that are "full" or not set up, or just outright hang up on you. The salespeople are dishonest and shady. The car arrived with some damage that was not disclosed that now we have to fix because I know we won't get anywhere with them. They are shady. Buy a car somewhere else. The whole experience has been awful. read more

Went to purchase a truck at one of their locations. We don't have stellar credit, but they dinged my credit report 9 times before they found a lender that would lend us the money, but we had to pay over $500 a month for 2 years to "establish" credit, then we coukd look for a bank to refinance our truck to get down to $240 a month. High pressure tactics and even followed us out if the tent to our car to tell us what a bad mistake we were making. The gimmick they used to get us there was a flyer that said we had one a flat screen TV. What we did win was some earbuds. read more

DO NOT GO TO BENJI! They took my $515 deposit reservation, the next day when my pre purchase inspection got there, they told them the car was sold. They wont refund me the fee for the mechanic OR REFUND MY DEPOSIT!!!!! read more

Had an amazing buying experience, working with Gavin as my sales man kept great communication and had an amazing attitude. Had a great conversation with Lou, an overall amazing experience with David and the finance team. Would highly recommend working with these individuals. read more

Traded cars with them in August. The AC wasn't working, they put Freon in but it was the wrong type. $250 to get the incorrect Freon out and the correct in. Had to go to PepBoys because they no longer service vehicles at the Orange Blossom Trail location. They still have not taken over my previous loan and my credit score continues to drop. I have call logs of 20+ phone calls I've made to get zero in return. Stay far away from this "business" and the tent sales that they claim they are not in charge of, yet all the paperwork has their address on it. Even after speaking to the General Managers and requesting a call back from them when they were unavailable, nothing has been done. Save yourself the time, energy, stress, and your CREDIT SCORE. read more

Started my journey online with them. was working with a Jimmy". found a specific car I wanted and got pre-approved. I asked via email, text and on the phone with him if it was available and was told yes and we set up a time to come in. I via text made it very clear I was only interested in that certain suv, and was reassured it was there. Made the 42 mile ride for a test drive and to finish my pre-approval. we get there and I walk in and ask for Jimmy, never got the chance to even meet him as the sales manager told me that car is not available and hasn't been, he and the receptionist looking at me like I'm crazy.... I of course thought they were joking and explained all the conversations via text, email and phone to assure them on what I was told! the sales manager said oh ya, sorry but we do use a third party contractor for our online sales and they say what they can to get you in for a sale. I'm all, what?!?!? so they are so shifty that even when you flat out ask them they lie to you! Then he said it's not even on our website anymore, I made him pull it up in front of me as it was! he said he was sorry and give him a few minutes to look into it. 30 mins later he was a ghost and we left, and get this the damn suv is still on their site 24 hours later, cmon man! Horrible horrible business practices! read more

I bought a car from them and these people are crooks I would not buy from them. They over charge for cars and the car I bought I tried to trade it in at Hyundai for a new car cause the Benji car was a problem as it had a roach infestation in it and the Hyundai dealer finance person told me that these people tacked on packages such as service and warranty packages when I purchased it and that they overcharged for the car by $7000.00 just a very sad situation especially with cockroaches living inside my car from Benji read more

If I could give this place 0 stars I would. My husband contacted Benji Auto Sales about a used car. He spoke to "Ashley" and set up a time to come look at the car. She said it was at their Miami dealership but she assured him they would have the car transported to the Orlando location before our appointment. They talked about the price of the car and our trade in and everything sounded great. He texted her before we left since we had an hour and a half drive. She said the car was there and our appointment was still on track. When we arrived, no one seemed to know what they were doing. No one could tell us where "Ashley" was. They finally told us she wasn't there and that she was just an appointment setter. The car wasn't at the dealership. They told us it was just a misunderstanding and that she probably thought we were going to the Miami location. We showed the girl the text and assured her that she knew we were coming to Orlando. She sent us the Orlando address. The lies continued. They said they had other cars and most customers preorder because they sell so fast. We told her we would not buy a car without seeing it and driving it first. She said they would show us videos. She then proceeded to show us a row of cars that were already sold and asked if we wanted to look at those. We told her we had no reason to look at cars that were already sold. She even tried to show us a car that belonged to someone saying they were probably there trading it in. We are almost 100% sure that "Ashley" doesn't exist and they lied to get us to come. Either way, it was very shady and dishonest. I wouldn't buy a car from Benji's if it was the only dealership around. BEWARE! read more

I saw the other reviews and decided to test it out. They sent me paperwork with the wrong VIN number and when they FaceTimed me to do a virtual test drive of the car, I could see on the car's screen that it was the wrong one, and when I asked them later to confirm that it was the correct one, they lied and said yes. lol read more

If I could give ZERO stars, for sure it would be!! WORST PLACE EVER!! Never buy a car here! The MANAGER DAVID is so RUDE!!! Mean and a lier! I bought a car and it was showing that the battery needed replacing and the sunroof screen was stuck, they also said they would fix it! I LEFT MU CAR THERE TWICE, and DAVID said the car would be ready at the same day, then on the next day... when I came to pick up the car, THEY DIDN'T NOTHING!!! Literally nothing! I asked him why he lied and he simply said: HAVE A GREAT DAY, I AM NOT HELPING YOU ANYMORE! Never never never buy a car on this place!! read more

i bought a truck and drove it for 60 miles and motor blew up.NEVER COME HERE! And shitty dealship.DON'T WASTE YOUR TIME HERE!!!! read more