Lawn mower service last July, service the mower and put new carburetor on , put fuel treatment in I…read morepurchased from them in November!!!!!! Fresh gas today and won't run !!!!!! Third time I would take back but obviously not !!!!!

Many years ago, I purchaed a mower from this place. Had an issue with the mower was told it would…read morebe fixed under warranty (they said NO charge). Two weeks later I go to see if its done and and the bill is over $60 for a blade sharpening and a tune up! When I questioned them they said Leroy had called and asked if I wanted the blade sharpened and a tune up. I never got that call and had to pay for a blade sharpening and a tune up on a month old mower! Don't go there the are dishonest !!

I bought the wrong screws for my shower handle. The gal at Ace helped me get the right one and the…read morecashiers did a flawless return for me. Love this place!!

They do have a decent inventory and the store is clean, but this review is about pricing and yes,…read morethat is also to be considered when leaving reviews. I would like nothing more than to support local businesses aka brick n mortar stores, but in this economy they also have to compete with online and unless they do I probably won't buy from. This is the kinda store that I would only go to if I needed something at the spur of the moment and that's the only way. That being said their prices are too high.

This place is the best! Great selection and service. The salespeople are wonderful! What may…read moreworry people about a hardware store in the middle of a busy city block is having enough parking. Don't worry: there's ample parking adjacent to the store. This place is so much better than those franchise stores. A+++++

I had to make a trip to this store for my wife. She and my daughter are immunocompromised, so I'm…read morethe only one who's able to leave the house for any kind of supply run, during this outbreak. The only reason we chose this location was because they offered "no-contact, curbside pickup". No need to exit my car or interact directly with anyone? Perfect! Now I won't have to strip before entering my house, wash all my clothes and shower as soon as I walk in the door. Unfortunately my experience did not go as advertised. I pulled up, called the number and told them I was there for a pickup. A man came outside to meet me. As I came around to open my trunk, he asked if I had any paperwork for my order. I held up my confirmation email, which included payment information and clearly stated the order had been paid for, and my wife's drivers license (the order was in her name). He took a look at them, thankfully without touching them, and then said "I'm gonna have to meet you out back, but first you have to go inside and see her". Go inside? Seriously? The whole point of this was to be able to remain outside of the building. I didn't bring gloves because I didn't expect to have to leave my car (won't make that mistake again). Whatever, I'll do my best to not touch anything, I guess. Welp, that lasted about 30 seconds. Once I made it inside, the woman behind the counter (who was wearing cat ears, for some reason) requested to see the same documentation I had just shown the man outside, only this time she took them from me. She was not wearing any gloves. Then she had me sign a receipt for my order, which I remind you was already paid for. Once I got back outside, I sanitized my hands and got in my car. Could have been worse, at least now I can go get my car loaded and head home. When I pulled around back, the totally able-bodied man I'd spoken to earlier was not the one handling the pickup orders. Instead, a guy who appeared to be in his 60's (so already in the high risk bracket) was helping another customer. Actually he was watching as said customer loaded a bunch of stuff into his own car. Confused, I waited until he came to my car. He checked my order and reluctantly said "I'm gonna need a hand, I've only got one good shoulder". This poor guy was having to handle all of the day's orders, by himself, with an injury that prevented him from properly doing his job. So what did I have to do? Get out of my car. Re-Enter the building. Load my items into a cart myself. Pull the cart back outside and, finally, load everything in myself. I was furious, but not at him. It wasn't his fault his employers stuck him in that position with no help. At one point I heard the guy mutter "this is fucked up" under his mask. He's absolutely right. It was fucked up. He apologized to me as I went to leave. I said "no worries, man, stay safe". It wasn't him who needed to apologize for this. His boss, who I'm fairy certain is Catwoman from upstairs, owes him and her customers the apology. This place advertised NO-CONTACT CURBSIDE PICKUP, instead I got "Frequent-contact, in-store pickup while we watch". That's like FedEx saying "FREE SHIPPING, ONLY $9.99!". The process was redundant, frustrating and unnecessarily complicated. All they had to do was look at my order, send me around back and have an able-bodied employee there, ready to help. I realize everyone is having a tough time right now, but when something is advertised as being almost entirely safe and turns into something a CDC agent would cringe at, I think it's safe to say it's gone to another level. Well at least now I'm SUPER clean, since I've had two showers today. Silver linings, right?

I live on the same block so I shop here all the time. Great store! You have to see it to believe…read moreit. You wouldn't think they could fit that much merchandise into such a small place but they have just about anything you need as far as tools and hardware. The staff is helpful and friendly, and very professional. Do yourself a favor and stop in sometime.

i used to love this store, but was not only sold a defective item, which they would not honor a…read morerefund for, and managed to blame ME for the item being broken! the manager/owner/whoever he is has been VERY unprofessional about the situation and i will tell everyone who listens not to go there anymore. this is not the first time i have been sold defective items from them. i've had to purchase a second old knob for my inside door because the first set was missing a switch inside to make it lock. keys are seldom cut right, even for locks they sell in store. never have i been so offended by a worker in a store in my entire life. absolutely unacceptable behavior for a man his age. grow up. i always try to shop small, but in this case, i'll travel the extra miles to go to a chain store because apparently this one likes to play dirty.

Amazing service for our bbq grill it's coming assembled and free delivery. The patio umbrella…read moreselection and gift items are great. They have an extremely knowledgeable and courteous Staff!

I bought a Ego Snow blower and chose the free delivery and couldnt be happier. The guy who…read moredelivered was great, he walked it to my shed, patiently waited as I tried to make room. I changed my mind and decided to put it on my covered patio, and he walked it up and placed it there. (I bought an Ego mower from the Blue Bell location in March and had great customer service there as well and wrote a review for them, finally.)

This store and location has a lot of potential. The new owner is a nice, hardworking guy. With all…read moreof the new development in the area, I often think this location might be better off as a "general" store, within walking distance of all of the houses and other businesses in Dublin. It must be hard to be in the hardware business at this location, but it provides a good option for when you need something in a hurry and don't want to go all the way to Doylestown or Quakertown. Someone from around there told me this used to be a grocery store years ago. The location is great, but the parking is a little tight. Nice to see small businesses hanging on and thriving, best wishes to you.

My family and I have lived in Dublin for years; However, I personally, never stopped by the Dublin…read moreHardware Store until just recently and it was a "shame on me" moment. From the second you walk in the store, you know you're there because you are greeted by an actual person. Unlike Lowe's or the Home Depot, Dublin Hardware is a small, locally owned shop, so the people working there know everything about what they sell, which really comes in handy, especially when you're in the middle of a DIY home-improvement project and, well, let's say that it may not be going exactly as you planned and you need professional help. They understand and won't judge you. Yep, Dublin Hardware, simply put is great knowledgeable people who give solid advice and sell just what you need at reasonable prices. Definitely work stopping by.

Since moving to Roxborough over 29 years ago, I have been shopping at Stanley's Hardware. I have…read morenever had a negative experience with their customer service. Last week they went above and beyond, clearly deserving of media mention. Last summer I purchased a Weber Grill. I immediately had an issue with the casters not working. I called Ernie who dispatched his crew to retrieve the grill and try to fix it. It was missing many screws and one of the casters had fallen off. The crew brought back the grill, supposedly fixed but I have had difficulty with the same casters since last year. They will lock in place, and not stay unlocked thus making it almost impossible to move my grill. Finally, last week one of the casters just broke off entirely. This was two days before my July Fourth cookout. I called Ernie back and he immediately remembered me and dispatched another crew to assess the situation . When the crew arrived, they realized they would again have to take the grill back to the shop. A few hours later I got a call from Mike asking me if I wanted to have the repair done by Weber under the warranty or if I wanted them to try to put on new casters. I told them to put on universal casters because I did not want the same casters from Weber. A few hours later I got a call from Mike telling me the repair was complete and could they drop off the grill. I said sure and how much did I owe them. I was then informed I didn't owe them anything. I cannot thank them enough. I especially want to shout out Ernie, Mike and the owners , Mark and Alex Jaconski who run an exceptional business.

An amazing local hardware store. It has everything you need and even people to talk to in the…read moreevent you aren't quite sure. They really go the extra mile when it comes to customer service. Stanley's is the classic small business the neighborhood wants to keep in place for their needs big and small. I've been blessed that I haven't had too many emergencies in my house but knowing a Stanley's run can be done quick sets my mind at ease. The best I can do to support them is to continue to visit in those non-emergency moments like when I need a key made or a small piece of hardware.

Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

Lou,s Surplus is by far the best place to find one of a kind items , hardware and collectibles…read more I found a Brand New never issued M65 field jacket in XL . It is very rare to find an original USGI in this Woodland pattern, and if you did , the price would be Far.. beyond what I paid. I don't believe in Luck , Lou just knows his stuff!! Amazing selection and Price. I highly recommend visiting Lou's Surplus at the Quakertown Farmers Market !!!

Jason and Tonya are wonderful down to earth people who run the store well. They have a good…read moreselection of new and used items at good prices. Always a pleasure come in chat and let the kids shop around

We started a huge renovation project that required a complete appliance suite; washer, dryer,…read morestove, refrigerator, dishwasher and microwave. We had been keeping an eye on possible sales, and because of Memorial Day, we knew huge discounts at the major box stores were imminent, and they were. Hands down, we prefer shopping at Lowe's. So we went to our local Quakertown PA Lowe's to check out the deals in person to see what kind of deal could be had. Since my wife and I are both retired military, we hoped to take advantage of any possible veteran discounts. Lowe's has earned our trust and confidence and thus Lowe's (especially this location) has become our "go to" store. With numerous shopping experiences at this particular Lowe's already, we knew from personal experience that the sales associates here are top-notch. So when the store manager, Rich W. pointed us in the direction of Jazz L., we immediately knew we were in good hands. Jazz L. teamed up Aaron H. to ensure we were getting the products we wanted, and of course, the best deal. All of our questions were answered, no matter if they related to product availability, function, accessories, delivery or installation, they nailed each one and allayed any concerns. Simply, there aren't enough adjectives to describe their professionalism and ability to collaborate. When our purchase was concluded and with receipt in hand, we asked them about the customer survey, because we felt they deserved to be formally recognized by name. The bottom line is this: If Lowe's leadership and upper management could garner any takeaways from this shopping experience, it's this: clone these three individuals and place them in each and every Lowe's store across the country. Why? Because my wife and I, having spent a combined total of 63 years serving our country's military/government, definitely know a little about service. Dedication to a profession, coupled with integrity, results in greatness and satisfaction in job accomplishment. In today's retail world, this is rare. So when we see it and experience it, it needs to be recognized. So please hear our shout-out and extend our heartfelt thanks and sincerest gratitude to Rich W., Jazz L. and Aaron H. at the Quakertown PA Lowe's. They ALL reflect great credit on themselves and the Lowe's brand. You've got a great store with unparalleled customer service and driven by an absolute nucleus of winners! Well done and thank you!

To Whom It May Concern,…read more I am writing to formally escalate a deeply disappointing experience at your Lowe's Quakertown location that ultimately resulted in me canceling a $730 dishwasher order. What began as a positive customer experience quickly deteriorated due to repeated breakdowns in communication, coordination, and accountability. My wife and I visited the Quakertown store on March 25, 2026, to purchase a dishwasher. We made it clear that delivery before Easter was essential. We were assured by the salesperson that delivery and installation would occur on Thursday, April 2. Based on that commitment, we completed the purchase, including delivery, installation, and a three-year warranty. On April 1, having received no communication, we proactively contacted the store. We spoke with Kim, Appliance Supervisor, and Robin, Store Manager, who confirmed the dishwasher was staged and ready for delivery. Robin advised us to contact the delivery company the following morning. On April 2, the delivery company informed us the delivery would not occur that day but could be completed on April 3. We accepted that adjustment without issue. Later, we received confirmation that delivery and installation would take place between 12:00-4:00 PM on April 3. However, on the morning of April 3, the delivery company contacted us again to inform us that the paperwork listed the delivery address incorrectly as the Lowe's store itself. They advised that proceeding with delivery under those conditions would void the warranty and instructed us to return to the store to cancel and rebill the order. I immediately returned to the Quakertown store, where Bry in Customer Service was extremely helpful and efficient in correcting the issue and coordinating with the delivery company. At that point, we were told delivery could still occur that same day. Unfortunately, at approximately 4:00 PM, we received another call from Kim, Appliance Supervisor, indicating the dishwasher could not be released due to the rebilling. I returned to the store again and spoke with Mike, Supervisor, who attempted to find a solution. However, Kim continued to insist the order could not be fulfilled due to the rebilling. Rich, Store Manager, appeared disengaged and did not take an active role in resolving the situation. At that point, after multiple trips, conflicting information, and a lack of ownership, I canceled the order. This situation reflects not just a single mistake, but multiple systemic failures: Incorrect order processing and documentation Lack of proactive communication Poor coordination between store and delivery Inconsistent problem-solving and leadership engagement While I appreciate Bry's professionalism and Mike's effort to assist, the overall experience--particularly the lack of resolution from Kim and the limited engagement from Rich--was unacceptable. Beyond the immediate frustration, this experience has significantly impacted my confidence in Lowe's ability to deliver on commitments. As a result, I chose to take my business elsewhere and will be reconsidering future purchases. Given the time, inconvenience, and multiple failures in execution, I am requesting: A formal review and response of this incident. Consideration of a goodwill gesture that reflects the level of disruption caused I would appreciate a response within the next few business days. Sincerely, Larry