I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

Dr. Lee and staff are terrific. I have a bad history with dentists, but Dr Lee was gentle, kind,…read moreand knows what she is doing! I'm finished with my treatment and am totally happy with my results. I love my smile again, thank you all!!

Never!!!) They billed Medicare for both upper & lower dentures…read more I sent 2 friends there as I had a good time experience but they had terrible experience and I did too this year. Quoting Dr.Hong "you a liar you a liar" - after I got an EOB for lower dentures that I never received or wanted

Moving to Nevada, I thought I found a dentist because of the reviews. I wanted to have a teeth…read morecleaning. I was so surprised that I could not schedule a teeth cleaning, and that I HAD to schedule an exam and X-rays BEFORE I can make an appointment for Teeth Cleaning!. The appointment span between the two appointments is about three weeks! I will not be going to there as who has time for this?

I have been going to Sparks Modetn Dentistry for my dental care for over four years. The office is…read morealways clean and quiet. Which is good for a dental office no screaming allowed. LOL. The dentists and hygienists are the best. The administration team is also very courteous and professional. The dental appointments and records are available in "My Chart", which makes everything available in one location. I trust my smile to Modern Dentistry.

Front office is so horrible. The worst attitude with one girl. Went in for my appt to find they had…read morethe doors locked and in a meeting. She yelled at me through the door and pointed at a sign I could barely see through the tinted double pane windows. The need an entire new front staff. This is poorly managed.

I don't know anyone who is fond of dentists. I certainly am not, even though I only need to get my…read moreteeth cleaned. I have not seen a dentist in over 14 years. I really needed and wanted my teeth cleaned. I wanted a dentist in Sparks. My kid's original dentist retired after my daughter graduated from high school. My poor son had to go through several ok dentists before finding this office. My son and husband go here and really like the office. I have brought my son here for several appointments. As a matter of fact, the front office was so kind and professional that I decided to try it for myself. I am so glad I did. I am beyond pleased with the dental hygienist and Margaret Heinen. What a great office. (I really wish that I had remembered the name of the hygienist that I saw as she was top-notch). Kathy the receptionist is friendly, kind, knowledgeable and professional. They offer fresh-baked cookies and cold water bottles.

Loved this place. First dentist I don't get anxiety. She has all the newest equipment. You only…read moreneed one appointment and everything is done. No back and forth. She is so funny and caring.

I had questions about what the rates would be after availing of a dental plan and while I was…read moreexplaining, the receptionist hung up on me by SLAMMING THE PHONE DOWN. Incredibly rude. Don't bother with this at all. Get your dental care done elsewhere.

This was a great dentist appointment experience. There was top tech x-ray imaging for your teeth…read more They gave me an exam and a cleaning. The dentist and hygienist were nice and answered my questions. The office is welcoming and not at all scary. Just don't come late to your appointment after like 7-10 minutes they will reschedule your appointment and you won't be seen at your original time. Understandable so, their schedule will be pushed back to be late for the others that come after you otherwise. I would recommend making this office your new dentist home.

Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

Have been going for several years, but over the last few years there has always been confusion over…read morewhat my dual insurance will cover, inevitably this has involved me paying more out of pocket than planned. I also found that I had been put on a "treatment plan" that my insurance would not cover, this was a change I was unaware of and certainly would not have agreed to had I been asked. So, make sure you check your bills, and make sure your insurance covers what they are proposing. They also cannot get preapprovals for any procedures (seems strange to me).

Thank you so much for removing my broken tooth. I appreciate all the hard work that was done today…read more We will be returning here.

Thank you Sparks Marina Dentistry for fixing my dental issue I've been having for years! They fixed…read morewhat another dental office caused. I recommend them to everyone who's looking to get their teeth fixed the right way. A+++

Dr. Jake Banks and staff are so professional. Office is clean, modern & calming!…read more Best dentist in Reno/Sparks!Dr. Jake Banks is SO knowledgeable and thorough, and the staff is wonderful. A 5-star experience every time!

I absolutely love Dr. Banks DDS office. I've had lots of dental work done over the years and have…read morenever gone to such a knowledgeable and kind dentist. I love that he can "print" a cap in his office. No second visit for a root canal. All his staff are great! So kind and compassionate. I had my teeth cleaned today and the hygienist (Sarah) took her time and did a great job! My teeth are wonderfully clean!! I've been going to his office for about 4 years now... and I realized that I never reviewed them! So I wanted to make sure I did it today!! If you're looking for a dentist... he a great one!!

Our entire family has been to Spanish Springs Dental for many years, and we absolutely would not go…read moreanywhere else. Dr. York, Bev, and the rest of the team are fantastic! The practice is located in a small business shopping center. Bev and the front office team do a great job with check-in and out, insurance, etc., and make the process efficient and seamless. Dr.York, the hygienist, and the rest of the dental team are very pleasant and make the ordeal of a dental visit as comfortable as possible. I would highly recommend it.

Spanish Springs Family Dental has been my dental office since I moved here in 2008. Dr. Adam York…read morestarted there shortly after I had my first appointment. While his predecessor was good, Dr. York is great! Dr. York will give you all possible options and discuss all the pros and cons, allowing you to choose. Some dental offices will try to sell teeth whitening kits, etc, but not at Spanish Springs Family Dental. And this holds true for all the staff! Due to a chronic health issue and genetics, my teeth were not the best. Dr. York was able to get about 10 more years out of my natural teeth before I had to start with partials. More than once, I felt that I would have to have a tooth removed but he was able to save them, allowing me to stay with a partial instead of a full denture. The entire staff at Spanish Spring Family Dental has always made me feel valued. More than once I called with a broken tooth or a crown that popped off. They were able to get me in as quickly as they could. Thank you all!

As many other Yelp reviews mention, the front desk staff here was extremely rude and dismissive…read more From the moment I walked in, the older woman at the front desk seemed visibly irritated with me. Another staff member insisted I didn't have insurance, despite the fact that I absolutely do and make monthly payments toward it. She repeatedly argued with me about it instead of trying to help. I came in with a dental emergency because my tooth had broken and I was in significant pain. I misunderstood and thought they would be able to treat or repair it that day, but instead they only took X-rays and examined it briefly before telling me I'd need to schedule another appointment a week later. The overall experience was frustrating and uncomfortable. The waiting room was extremely hot, the paperwork process was excessive (9 pages on an iPad, including requests for photos of my driver's license and multiple "profile pictures" of my face), and the staff seemed annoyed that I wasn't completing everything quickly enough while they continued interrupting me with questions. I honestly spent more time filling out paperwork than I did speaking with the dentist. The dentist never introduced himself, looked in my mouth for less than a minute, said "yep, it's broken," and walked out. I also had to ask multiple times for copies of my X-rays and was repeatedly told no until Faith, who handled the payment plans, stepped in and kindly printed them for me without issue. She was the only genuinely pleasant and helpful person I interacted with there. On top of everything else, the office closed an hour earlier than posted, which seemed odd. Thankfully, I found another dentist who was much more professional and compassionate, and I'll be continuing treatment there instead. Overall, this was unfortunately one of the worst dental experiences I've had, especially for a $39 emergency visit.

I love my hygienist Kumar but the front office is just the worst. Went back and forth for days…read moreabout my appointment then(all via text because why pick up the phone and call anyone) when I thought everything was settled the next day they text me( can't even pick up a phone) and give me a different appointment time and can't guarantee treatment the same day. Why did we just do the back and forth the day before to just have everything switched again? Make it make sense!!! Won't be back which sucks because back office staff is great.