24 Jan 2019 UPDATE After my tooth extraction back in March…read more2018; I've continued to have my teeth periodically cleaned by Misty Baker. I only have 10 teeth & am pleased with the personal attention & thoroughness of Misty's expertise. I look forward to my next scheduled appointment with Misty on 24 May 2019. ================================================ On 6 Feb 2017 I arrived at the appointed time & had a tooth extracted, to my satisfaction. 17 Mar 2018, a Saturday morning, I arrived unannounced, no appointment, & had been in pain since Tuesday. The staff readily got me into X-Ray dept for the preliminary. Once seated in the dental chair, a young woman came in & introduced herself as Dr. Melanie Kim. First thing I noticed is she has small hands which is what I want for my child-size mouth. I'm 73 years old & know my teeth are nearing the end of the road. I have no front teeth just a few molars for chewing, all of which are in poor condition. I reasonably expect all my teeth will need to be extracted within the next 2 years, at most all of which I explained to Dr. Kim who listened attentively. I further explained I'd been in pain since Tuesday & presently had so much pain on the upper left side molars I was afraid my head wouldn't fall off. Additionally, the gums of my 3 molars on the left side were tender to the touch. She asked for her Dental Assistant to take Xrays of the upper two molars on the left side. After examining the teeth & looking at the Xrays, Dr. Kim agreed that trying to "save any teeth" is not a good option. Dr. Kim quickly agreed that one, perhaps both upper molars on the left side may need to be extracted & that the Xrays appear to show an infection inbetween both teeth. Only one tooth was sensitive to my tongue & Dr. Kim's instruments. Her prognosis was that the one tooth definitely needed to be extracted, so I was anethesised & readied for the extraction. I was pleased that Dr. Kim appeared to know what she was doing, no hesitation, no apprehension, she dug right in. I requested & was given a 2nd shot of novacane. Dr. Kim extracted the tooth in what seemed to me to be a relatively short time. She confirmed that there was an infection between the two teeth AFTER the one tooth had been extracted, but that it appeared the other tooth was unaffected by the infection. I wasn't given any pain prescription. Dr. Kim told me to alternated between Extra Strength Tylenol & Ibuprofen every 4-6 hours, however, I didn't need that much medication. For the first time since Tuesday, I went to bed sedated & slept soundly. When I awoke Sunday morning my mouth & teeth were back to normal, no pain, no sedation, no tender gums around the 3 molars in my jaw on the left side. I have an appointment on Friday to see Dr. Melanie Kim whom I consider extremely well qualified whose expertise I highly value. At that time we'll discuss options for further treatment. I was lucky to draw Dr. Kim on my unscheduled, EMERGENCY walk-in. I've read all the reviews for Spanish Springs Modern Dentistry. I noticed Dr. Kim has several favorable reviews dating back to 2015, which means she has been there for 3+ years, which means she is doing something RIGHT for her employer & her patients. At no time did Dr. Kim try to sell me on more expensive treatments. Shame on me for not including the names of all other "Staff" who were all courteous, helpful, & professional. I cop a plea of being in pain. I will update this review after my upcoming Friday appointment with Dr. Melanie Kim.

I have been going to Sparks Modetn Dentistry for my dental care for over four years. The office is…read morealways clean and quiet. Which is good for a dental office no screaming allowed. LOL. The dentists and hygienists are the best. The administration team is also very courteous and professional. The dental appointments and records are available in "My Chart", which makes everything available in one location. I trust my smile to Modern Dentistry.

I will NEVER go here again! I wanted a new upper partial (they didn't do first one) - hygienist was…read moreunable to X-ray my teeth so went to another dentist. They then called to tell me my partial has been approved.So I returned When I got my EOB I called to ask who authorized a lower partial too. Dr. Dang said they didn't ask for lower partial only upper. I told her I have the EOB saying otherwise . She then said these exact words to me "you are a liar. You are a liar! " I have the EOB to prove it and it was NOT approved bc they billed my private insurance first. Tried telling the guy in the office but he just pretended that he didn't know English. Not true! But he always gives Dr. Dang the phone when I'm upset .

Alex at the front desk was rude, unable to listen, and completely oblivious to the fact I had call…read moreahead to cancel. To start he have.us an appointment time at 1030 am. We showed up at the time slit and we're told it was for 230 pm. Then, we were informed we would be charged for the late cancelation, even though it was their mistake. Taking our business elsewhere, unprofessional and rude. Alex should not be in the office, he has poor communication skills, and lacks in insurance billing, as well as professionalism. Never coming back!

Never!!!) They billed Medicare for both upper & lower dentures…read more I sent 2 friends there as I had a good time experience but they had terrible experience and I did too this year. Quoting Dr.Hong "you a liar you a liar" - after I got an EOB for lower dentures that I never received or wanted

Moving to Nevada, I thought I found a dentist because of the reviews. I wanted to have a teeth…read morecleaning. I was so surprised that I could not schedule a teeth cleaning, and that I HAD to schedule an exam and X-rays BEFORE I can make an appointment for Teeth Cleaning!. The appointment span between the two appointments is about three weeks! I will not be going to there as who has time for this?

I will always be grateful to Dr. Rearrick and her staff for being so welcoming and kind. Looking…read morefor a dentist can be such a challenge because everyone seems to have a horror story. And when you're really overdue for a cleaning, those horror stories have a way causing unnecessary anxiety. So, I went to my trusty Yelp app to search for a local dentist and found Pyramid Family Dental. After reading the reviews, I decided to suck it up and give them a try. My first visit included xrays, pictures, and a comprehensive dental plan. I knew what to expect and what the cost would be. Everyone was SO NICE. No judgment, no sarcasm, no rudeness. Just a nice group of people that thank you for choosing them and then do everything they can to make you comfortable. I have now been to Pyramid Family Dental four times and it's safe to say that their kindness and professionalism isn't a fluke. They are just awesome! What really solidified the 5 stars is what I DON'T hear them do. Let me explain - there are so many establishments that don't realize that their patrons can hear what is happening at the desk. So every comment or remark they may utter about a customer can many times be heard by a separate customer. While in one of the rooms, I can hear almost everything that the front desk staff is saying and I have never heard anything unbecoming. You'll be treated with respect to your face and behind your back. :) Huge shoutout to Joyce. I've been in her chair a few times now and I just love her. I don't care for the scraping or poking, but she puts me at ease and gives me the perfect amount of detail so I know what to expect without freaking the hell out. Thank you to everyone at Pyramid Family Dental! You're amazing!!

Went there for a broken tooth, they said they had to do a deep cleaning first ($1,000) then they…read morereferred me to an endodontic dentist. They took full xrays, can't understand why they didn't refer me if they knew they don't do root canals. Not satisfied.

I have been a multi-year client of the Vista Dental office and the team deserves the "full 5…read morestars". This period includes Dr. Thomas and recently, the transition to Dr. Vong and Dr. Avendano. Bruna has been my routine hygienist and her technical skills are brilliant, top-notch. In particular, her ability to sonically clean and to measure my receding gums with the absolute minimum of discomfort speaks to her fabulous technique. In a joking fashion, sometimes I think she's just saying the numbers because there is no sensation while probing the gum line. Additionally, I want to mention Amber and Jada who filled-in for Bruna during a recent absence and they too, demonstrated a high level of technical skill and competence. More recently, I needed updates to 6 existing fillings and had been a little reluctant to have this work completed. Dr. Avendano and his assistant Crystal were "beyond my expectations". As a team, they were fast, efficient, and treated me in a manner that ensured I was comfortable before and during the procedure. Most impressive to me was Dr. A's ability to deliver anesthesia by needle with NO sensation of a needle prick. I was aware that he was working in my mouth to prepare for the procedure and then, "poof", the area was numb. No jab, no pin prick, no burning. His technique is incredible and I remained comfortable for the entire procedure. Should you be facing some over-due dental work, or are simply in need of an excellent hygienist, I would confidently recommend the team at Vista Dental.

The main staff at Vista Dental Care that run their operations, seem to have a hard time listening…read moreto their customers. I am in the IT field and could not help but notice how their data that they're trying to collect from me as excessive and they seem to have lost my data either through negligence or through a hack. I am not sure.. button either case that is a lot of data to lose on a patient. I no longer trust going to this location even though I have been there for many years they seem to have gone through a transition of ownership as well, and that seems to be where everything went south. Their hygienist are fine. It's just the people that run their business in their office.

Dr. Jake Banks and staff are so professional. Office is clean, modern & calming!…read more Best dentist in Reno/Sparks!Dr. Jake Banks is SO knowledgeable and thorough, and the staff is wonderful. A 5-star experience every time!

I absolutely love Dr. Banks DDS office. I've had lots of dental work done over the years and have…read morenever gone to such a knowledgeable and kind dentist. I love that he can "print" a cap in his office. No second visit for a root canal. All his staff are great! So kind and compassionate. I had my teeth cleaned today and the hygienist (Sarah) took her time and did a great job! My teeth are wonderfully clean!! I've been going to his office for about 4 years now... and I realized that I never reviewed them! So I wanted to make sure I did it today!! If you're looking for a dentist... he a great one!!

I had a great experience as a new patient at the Wingfield Springs location of Sparks Modern…read moreDentistry. I was able to make an appointment for the next day. X-rays, the exam, and cleaning were $59 as advertised on the window, which is what brought me in. I also got an additional fluoride treatment, which brought the total to $91. I had Malaika as my hygienist, and she and Dr. Van were great. I really appreciated that they were friendly without trying to ask me my life story. I don't want to yap about myself, especially when other people's hands are in my mouth, providing a service! Sparks Modern Dentistry is on Epic's electronic medical record, and I loved that I could see the images and the information on the screen. The Smile Generation branded MyChart patient portal was excellent for providing the patient care notes. At my other dentist, that part has always been a black box, because they are on a different practice management system that doesn't have a patient portal. I am considering switching here to be my main dentist!

I scheduled with Dr De Prado for an evaluation for a replacement crown…read more Her assistant Mea, promptly met me in lobby and took me back for xrays. She was very kind and professional. Dr DePrado determined I needed a new crown to replace my very old compromised crown. I agreed. She asked Brandon to review my payment costs as my dental insurance does not cover replacement crowns. I was happy with the negotiated price. To my surprise, the replacement crown was completed and set in place within 2 hours. So very happy. The patient care I received from Dr DePrado, Mea, and Brandon was exceptional and outstanding. They are an asset to this dental group and I will continue patronizing them because of this outstanding one on one patient care. I will spread the word about Sparks Modern Dentistry. Thanks to the dental team.

I have been a patient of Dr. Caffaratti for several years and he has never disappointed me. The…read moreoffice atmosphere is warm and friendly with an open willingness to help you in any way they can. Dr. Caffaratti is always welcoming and, in my opinion, one of the most capable dentists in the region. The dentistry he did on me was complex but he performed it so well that for several years now, all we need to do is check it when I get my teeth cleaned. I would recommend Dr. Caffaratti and his staff wholeheartedly. I have also been to Dr. Doucette and Tanya and they were very sincere in their effort to help me with my sleep apnea.

I called inquiring about cosmetic dentistry. The lady I spoke to didn't ask me any questions and…read morebooked me for an hour long consult with the dentist. I left work early and dedicated my lunch to meeting with the dentist. I asked how much the consult would be and she replied "it's complementary." When I went in she was trying to get me to pay for a different service than what I signed up for, so I asked to just stick to the plan. I then got called into the "treatment coordinator's" office (her name is Charlene Mendoza). Literally the worst experience of my life. I felt like I was in trouble for not wanting to pay for the other service. She kept saying that I could get in in 5 minutes and that my appointment was pointless without the other service. I'm confused as to why they would schedule me for the first service if it was pointless without the other service? Just tell me during the phone call that I need to do the other service before the consult! I also asked if I would be able to get a generalized quote and timeline for the procedures for my teeth and this coordinator said, "oh no that's not an option. We are not just looking at one tooth. This is your whole mouth, there's a process to it and you're not his only patient." Absolutely the worst experience. Definitely not returning and don't recommend this place to my worst enemy. They genuinely care more about money than your needs. -Amanda W.

Back after being gone for a while so had to start as a re-established patient waiting two weeks for…read morean appointment but no cleaning today which is what I wanted. Had a new girl who just started, second day on the job. She was friendly but had trouble with the X-ray machine and needed help from another girl several times but finally got it done and Dr Jessica did my exam. I had been told I would be with Dr Champagne but she was nice and thorough showing me the pictures and explaining what I needed done. They still had my records so that was good! Checked out with an estimate of my cost of procedures needed and next appointment made Guess I'll be back a few more times!!

Well the staff and the dentists are nice, do not trust thier billing. I have been tryint to get an…read moreinfected tooth taken care of for like 6 mos and have gotten nothing but the run around. First they quoted me $400 to do the root canel, which they weren't entirely sure I needed, tgen it became $1800. They're excuse, "well we just aren't sure what we'll have to do and we miss quoted". Ok. So then I change to a better insurance. They quote me $554 and I ask them are you positive that is what it will be? Oh yes. I call the day before. Oh yes. We checked with your insurance. I get there, wait 45 minutes, only to be told oh, we madexa mistake. Its a $1000. No I'm not playing these games. I had dentists before. They could always tell me what it would cost. Never this well we aren't sure. You guys need to get your act together. Some us aren't rich. We can't just apply for credit or come up with an extra $500. I definitely won't be coming back. Fool me once shame on you. Fool me twice shame on me.

I don't know anyone who is fond of dentists. I certainly am not, even though I only need to get my…read moreteeth cleaned. I have not seen a dentist in over 14 years. I really needed and wanted my teeth cleaned. I wanted a dentist in Sparks. My kid's original dentist retired after my daughter graduated from high school. My poor son had to go through several ok dentists before finding this office. My son and husband go here and really like the office. I have brought my son here for several appointments. As a matter of fact, the front office was so kind and professional that I decided to try it for myself. I am so glad I did. I am beyond pleased with the dental hygienist and Margaret Heinen. What a great office. (I really wish that I had remembered the name of the hygienist that I saw as she was top-notch). Kathy the receptionist is friendly, kind, knowledgeable and professional. They offer fresh-baked cookies and cold water bottles.

Loved this place. First dentist I don't get anxiety. She has all the newest equipment. You only…read moreneed one appointment and everything is done. No back and forth. She is so funny and caring.