very clean ,especially nice to have access to a restroom. restroom clean and always stocked with…read morepaper towels/toilet paper. helpful staff and have variety of soaps for sale with reasonable prices.i would definitely recommend

First off, I've been coming here for years and been doing this exact routine for these past few…read moreyears and no one has said a single thing to me. You are no longer allowed to come to this establishment to only dry your clothes. And I know some people don't believe this to be true but homeless people are people too. They're someone's mother, sister, brother, father, daughter cousin..... Some have just fallen the wrong way and some need some help coming back up and that sometimes is in the form of a laundromat so they can be warm and cozy and some soaking clothes from the street.... anyhow For example, my washer works at home and my dryer is broken so we wash our clothes at home and bring them here to be dried. But that is now against the rules at this establishment. I was chewed out this morning by an elderly Asian man hanging signs about how you can only wash and dry together here. What a disappointment to the community. He kept telling me it was because homeless people come in and put things in and then they have to disinfect it and I told him that was the way of the world and the way of his business. If he's going to work in a laundromat, he's going to have to expect that people are going to put things in. Sometimes that aren't the best or that are going to need some extra assistance. Not everybody has the sound mental health to understand how everything works. Extremely disappointing and extremely gas lighting by the manager. I will no longer be coming here and I hope anybody who needs to just dry their clothes won't either, because now they'll kick you out.

Decided to try a different place Tomas our comforters. The one we normally drop off laundry at is…read morearound the corner from our house. I wanted to see why the higher reviews than the place I newly go to. It may be a small place, but they are great with customer service. Did a great job as well. When the pillows weren't done and I had to come back the next day, Daniel trusted me enough to take the comforters home without paying, and trusted that I will come Back to get my pillows then pay when I retrieve them. Wow! Not a lot of places do that anymore. I'm sure I'll be back, but the other place is closer to my home. Also great value for the work they do.

My dryer broke at home today so I went to this laundry mat I used faithfully back in the day…read more I came in the lady said I can't dry my clothes I have to wash and dry them, or try the drop off service. I ended up putting them in the dryer and she came back stating well since you're already here we will let you. Now I'm waiting for them to dry and they are watching me staring at me, making me uncomfortable as I am trying to dry and fold my clothes to go home. They gave me a hard time just being able to use a basket to get my clothes out. Mind you, I am the only person in here. Business is clearly slow. To say the least I will not be returning.

this place is nice and clean. the washers and dryers are new and work very well. The only issue is…read moreyou waiting for a response to get the bathroom code or when you have an issue with a machine. You have to text and if they don't respond, then call, and they take forever to respond.

Baskets Laundromat was open on Memorial Day when a lot of other places were closed, which was…read morereally helpful. The place was very clean, and the machines are huge, making it easy to do large loads at once. Washing costs a little more than drying, but the machine size makes it worth it. TAP PAY IS A PLUS The bathroom requires an access code, but all you have to do is text the number provided. They check the cameras and quickly send you the code. It may seem inconvenient at first, but it's understandable given the issues businesses deal with today. Overall, a clean, well-maintained laundromat with large machines and good service.

I had trouble with getting into Pay Range due to a password reset sent to my computer, the owner…read moreIvey really helped me out above and beyond and I was super grateful. She is totally hands on making sure the equipment is operating properly, helping customers, and making herself available. Customers seem to appreciate the clean machines and pleasant atmosphere. This is my go-to place and I highly recommend it to anyone looking to clean their clothes and belongings. The washers have various options, and the dryers are hot and dry clothes well with quick turnaround. NanciD

I live in Des Moines and drove 17mins to get here and boy was it worth it! The owner Steven is a…read moregreat guy! Friendly, kind and very helpful. Definitely a wonderful addition to the community here. Safe ample parking, machines are clean, big and work great, the place is clean and has a very nice ambiance. Definitely coming here again!

So I put my 3 loads into 2 of the 6 washers they had. And after I put my 5.50 in to start them (a…read morepiece) I lifted the flap to put in my soap..... EFFING MOLD! I AM SO GROSSED OUT RIGHT NOW And WTF?!?!?!

If I could give it negative stars I would ! First off no one was there in the office probably why…read morethe windows are blacked out. Secondly .25 cents for 3 minute dry ? I put a total worth of $4 to dry my clothes in three different machines. I was probably better off hang drying them since they didn't dry anything. My load wasn't huge either. Huge ripoff ! Almost half the machines in there have an out of order sign.

Clean premises, personal help with machines, fair prices for self serve laundry services. Use them…read moreregularly for over sized laundry.

It's clean, but 70% of the machines washers and dryers do not work, very very annoying!…read more It not a new thing it's been like this for a few months. Broke. Machines outside foa few Months already, OH and tha bathroom also out of service. So I guess get here super early or u won't get to wash or dry. Cause u will not fond a working machine. U only use coins to wash no cards.

They have a sign out front that reads "dry only not allowed". Wtf kind of rule is that? My washing…read moremachine at home works, but not my dryer. I took my clean wet clothes to this place but they won't let me use their dryer. Good customer service... NOT

Every time I'm here they're cleaning or fixing something they really care and the machines show it…read moregreat prices as well

washers and dryers are old and dont wash well. we washed multiple times over and our farmers were…read moreall still dirty. customer service. haha extremely rude and doesn't care. the cost of washing is way over priced for the poor lack of cleaning they provide. dont wash here. if i could give them no star i would.

Wish I could leave a zero. Have had several issues with employees here. Several times cleaning…read morebathrooms a hour before close and not letting customers use them. Today came in at 6:30 started putting my laundry in a mashing after lugging in. Employee came over and said I didn't start wash in time so had to take everything out and go somewhere else. After a long day work and being a loyal customer I would expect better customer service. Will be giving my business elsewhere. Would love for the owner to respond to this.

n town for a long weekend and needed some laundry done quickly after travel delays. Rinse picked…read moreeverything up Saturday night and had it ready the next evening at 7pm. Everything neatly folded. Our hotel didn't have guest laundry, but even if it did, I'd still use it to save time.

I sent off some clothes for a light cleaning, nothing serious. They came back smelling putrid - the…read morecleaner had clearly reused solvent and made my clothes reek of other people's body odor! Rinse agreed to clean them a second time, and once again they came back with a gag-inducing stench. The most disappointing part is that Rinse will not disclose where it takes your clothing, so now I'm stuck not knowing which cleaner reuses solvent. Will have to get them redone somewhere reputable.

Much much cleaner than other laundromats. Open on holidays so that's appreciated. They have a…read morebathroom for customers only, but you have to be let in by an employee and they leave to drop off laundry, so you'll have to wait until they come back to use it. I just wish they kept an up-to-date on their working hours and price. Or maybe put it on Yelp. With prices rising all over the place I need to know which laundromat I can afford.

The customer service team as terrible. Our washer broke so we find ourselves at the laundromat…read more We washed a couple of our washable floor mats that do not retain hair. The person worked there asked me if I owned dogs and then berated me saying if you own any pet they don't allow you to do laundry here. Then proceeded to block anyone from using any of the machines our clothes came out of insisting they needed to be sterilized. Are you kidding me? I asked him if he honestly believed everyone person who uses a laundromat has not pets. I had no dog beds or plush rugs. I'll never be back! Wish there was a zero stars.