Decided to try a different place Tomas our comforters. The one we normally drop off laundry at is…read morearound the corner from our house. I wanted to see why the higher reviews than the place I newly go to. It may be a small place, but they are great with customer service. Did a great job as well. When the pillows weren't done and I had to come back the next day, Daniel trusted me enough to take the comforters home without paying, and trusted that I will come Back to get my pillows then pay when I retrieve them. Wow! Not a lot of places do that anymore. I'm sure I'll be back, but the other place is closer to my home. Also great value for the work they do.

My dryer broke at home today so I went to this laundry mat I used faithfully back in the day…read more I came in the lady said I can't dry my clothes I have to wash and dry them, or try the drop off service. I ended up putting them in the dryer and she came back stating well since you're already here we will let you. Now I'm waiting for them to dry and they are watching me staring at me, making me uncomfortable as I am trying to dry and fold my clothes to go home. They gave me a hard time just being able to use a basket to get my clothes out. Mind you, I am the only person in here. Business is clearly slow. To say the least I will not be returning.

Baskets Laundromat was open on Memorial Day when a lot of other places were closed, which was…read morereally helpful. The place was very clean, and the machines are huge, making it easy to do large loads at once. Washing costs a little more than drying, but the machine size makes it worth it. TAP PAY IS A PLUS The bathroom requires an access code, but all you have to do is text the number provided. They check the cameras and quickly send you the code. It may seem inconvenient at first, but it's understandable given the issues businesses deal with today. Overall, a clean, well-maintained laundromat with large machines and good service.

Clean and lots of equipment that all works :) plenty of rolling carts, baskets, and space on…read morefolding tables.

I had trouble with getting into Pay Range due to a password reset sent to my computer, the owner…read moreIvey really helped me out above and beyond and I was super grateful. She is totally hands on making sure the equipment is operating properly, helping customers, and making herself available. Customers seem to appreciate the clean machines and pleasant atmosphere. This is my go-to place and I highly recommend it to anyone looking to clean their clothes and belongings. The washers have various options, and the dryers are hot and dry clothes well with quick turnaround. NanciD

I live in Des Moines and drove 17mins to get here and boy was it worth it! The owner Steven is a…read moregreat guy! Friendly, kind and very helpful. Definitely a wonderful addition to the community here. Safe ample parking, machines are clean, big and work great, the place is clean and has a very nice ambiance. Definitely coming here again!

So I put my 3 loads into 2 of the 6 washers they had. And after I put my 5.50 in to start them (a…read morepiece) I lifted the flap to put in my soap..... EFFING MOLD! I AM SO GROSSED OUT RIGHT NOW And WTF?!?!?!

If I could give it negative stars I would ! First off no one was there in the office probably why…read morethe windows are blacked out. Secondly .25 cents for 3 minute dry ? I put a total worth of $4 to dry my clothes in three different machines. I was probably better off hang drying them since they didn't dry anything. My load wasn't huge either. Huge ripoff ! Almost half the machines in there have an out of order sign.

Clean premises, personal help with machines, fair prices for self serve laundry services. Use them…read moreregularly for over sized laundry.

It's clean, but 70% of the machines washers and dryers do not work, very very annoying!…read more It not a new thing it's been like this for a few months. Broke. Machines outside foa few Months already, OH and tha bathroom also out of service. So I guess get here super early or u won't get to wash or dry. Cause u will not fond a working machine. U only use coins to wash no cards.

They have a sign out front that reads "dry only not allowed". Wtf kind of rule is that? My washing…read moremachine at home works, but not my dryer. I took my clean wet clothes to this place but they won't let me use their dryer. Good customer service... NOT

Every time I'm here they're cleaning or fixing something they really care and the machines show it…read moregreat prices as well

washers and dryers are old and dont wash well. we washed multiple times over and our farmers were…read moreall still dirty. customer service. haha extremely rude and doesn't care. the cost of washing is way over priced for the poor lack of cleaning they provide. dont wash here. if i could give them no star i would.

Wish I could leave a zero. Have had several issues with employees here. Several times cleaning…read morebathrooms a hour before close and not letting customers use them. Today came in at 6:30 started putting my laundry in a mashing after lugging in. Employee came over and said I didn't start wash in time so had to take everything out and go somewhere else. After a long day work and being a loyal customer I would expect better customer service. Will be giving my business elsewhere. Would love for the owner to respond to this.

Very friendly staff and pretty clean. It's in an older building so it isn't as shiny or fancy as…read moresome of the newer locations around but the staff is friendly, it looks to be cleaned often, and the machines are in good working order. I needed to wash bedding and then one load of regular clothes since we are currently without power at home thanks to the recent wind storm. Both machine sizes worked well and the dryers seem to be doing a good job. My only critique is that there are only two chairs so most people wait in their cars. Before you go: This facility is cash only with a quarter dispensing machine that takes up to $20 bills so make sure to bring cash instead of card. That said, these machines are priced a little lower than most of the debit card taking ones so that's a plus.

I came to do laundry last week in the morning and it was already flooded. The floors looked soaked…read moreand half the machines were broken or falling apart. The woman working there was stuffing towels under a hose from one of the machines. She was also heavily insistent and persistent about trying to get the man next to me to put his detergent in the bleach compartment during the spin cycle. He tried to refuse but she physically grabbed his belongings and did it for him. He had to re wash his clothes when she did that because the detergent didn't rinse off, being the spin cycle and all. He washed it again silently and she kept coming by to check on his laundry. Then she got frustrated with him for starting the wash again. She didn't understand what he was trying to explain happened because of their language barrier but she also wasn't letting him speak or even trying to listen to him.