We've always gone to Pet Supplies Plus to give our dog and fosters a bath. We've never had an issue…read moreuntil going to this location. The water only came out in one temp, hot. There was no adjusting it. The one that's lower to the ground on the left literally doesn't even have the adjustment dials. The taller one on the right has the adjustment knobs, but they don't work. We even asked an employee to make sure and she wasn't able to adjust the temperature either. I'm not going to subject my dog to hot water to get a bath. That's ridiculous. There is also no drainage system. The water just dumps out onto the ground. It soaks the ground and your shoes. The splash from the water hitting the floor also soaks your shoes. This is an absolutely atrocious Pet Supplies Plus. Do not go here to bathe your dog.

Love this store. Friendly and always super clean I love their products and selection. The…read moreprices are a little high but the quality is very good

I have been bringing my pups to Arlene for grooming for years. She does an amazing job and I have…read morealways been happy with the service.

Horrible, Horrible, Horrible!! The owner of this business should not be working with animals OR…read morepeople. She is unbelievably rude to speak to. She initially said the price would be $50 and then when I went to pick him up she said Oh I'm glad you brought your checkbook - it's $60! She yelled at ME because I was about to cry when I saw my cute Pomeranian shaved bald, but she left long hair around his head, neck & half-way down his back??!!! It was absolutely hideous and he doesn't even look like a dog?!!! It's not even healthy for a dog to be shaved like that. Now I have to be careful with itching and infection and he definitely can't go out in the sun because I'll have to watch for sunburn. I wish I could post pictures on here because they speak for themselves. PLEASE, whatever you do, STAY AWAY FROM THIS PLACE!!

Disorganized and cluttered place. I don't recommend the grooming services whatsoever after my…read moreexperience. ​The cramped and back room where they attempt to groom multiple dogs is far from a clean or stressfree environment. Paperwork was not given prior to appointment and important questions were not asked at all. I had a feeling in my gut to hang around for my pups first grooming experience here and I'm glad I did. Watched the camera feed to see my dog in the back room just hanging around for 15 mins before they attempted to put him on the table. He didn't react well to being in a new unfamiliar place with strangers who barely acknowledged him. Both groomers were busy with other dogs so I'm confused as to why they took my pup back if they didn't have the time or attention for him. I was happy to walk out of here before they even got to grooming my pup. I'll make sure to do more research to find a groomer that can handle anxious pups. The owner of this establishment is extremely rude and should rethink their approach to handling customers. I'm not sure how this business has lasted with such poor customer service. I'll never come back here and would tell anyone I know to not bother.​​

Very cold , non personable environment. Prices are ok re: retail, but do NOT use the groomers! Not…read moreclean and crowded. I don't see how this place stays afloat as the service is not good at all. With so many options, don't waste your time with this business.

Stopped by today to donate supplies that will no longer be needed including:…read more Dog food Dog Treats New small toys Leashes Collars Bowls Washed cozy beds Washed pet motif blankets in many sizes Clean towels I was greeted warmly and thanked kindly. I am happy to help out. Today a group of new volunteers were in training to assist the modest staff who accomplish so much for animals in their care. Their website facilitates adoption and training services. Parking is plentiful, and service is friendly and efficient.

On August 12, 2026 my grand rabbit passed away. I called my daughter who's out of state at school…read moreto let her know because Miley (the rabbit) was hers. She sent me the money to get Miley cremated so she could come back home which is $60 for the cremation. My daughter sent $80 so she could get her nose print and fur clipping. I called her while there and told her that the clay paw print was a extra $30. She said okay and asked for that as well. My daughter sent me the $30 for Miley's clay paw print. I and my daughter paid a total of $110 for her rabbit to come home. We paid on card and left Miley with APF. We trusted APF to make sure our wishes were fulfilled and granted. I was called yesterday August 19, 2026 towards the end of day that Miley had been returned and was ready for pickup. I was unable to pick her up yesterday so I went and picked Miley up today. I arrived at APF around 12:10pm. I walked in and picked up her remains. I was looking thru the bag when I noticed that the paw print was not there. So I walked back in and addressed the issue. They made it feel like I was lying to them and went and checked the receipt and saw that I did pay for it but never got it. Then they said that they will talk with the people tomorrow when they come in and I told them no because it wasn't going to fix the issue it's not like they can do her paw print now as she is cremated. I told them I wanted a refund. They asked me my address and I told them that they could refund it how I paid for it. They said that they aren't able to do that which I found highly aggravating. So they are mailing me a paper check. If this happened to someone who had lost a child in birth and they never did their child's hand and foot print an the child was cremated the parents and family would be highly upset and emotional. This is the same thing. Some people view there animals as there kids and treat them as such. There are no words in which we can express our aggravation, hurt, and there is absolutely no way they can ever correct this for us either. I'm shaking writing this because this is something that we will never be able to look at again. When I look at my dog's paw prints, my cat paw print, I an my daughter will never be able to look at Miley's paw print.

Great service and friendly ppl Great place to get your pets…read moretheir shots and all the food for the kids...

Very unprofessional, they never email back we just moved to New York have tried reaching them by…read moreemail, phone several times to adopt this dog we fell in love with how cute they were. Nothing. Do they even want pets they have to be adopted? If you are looking to adopt from them try calling and email guarantee you won't get ahold of them... don't waste your time.

I have never met people who care more about animals than I have at Ayres. I would say Ayres is a…read moresanctuary more than a shelter. They have an in house trainer who works with each dog on an individual basis daily. This ensures that the animal is going to go to the right kind of family. I can't say enough good things.

This business is taking COVID-19 seriously. Hand over your dog from the outside to the inside…read morethrough a pass through door. You never go in. It had been some time since we had an opportunity to get our dog groomed. This place took great care of him and we are very pleased!

Good with pets. Does a good job. Nice to the animals. reasonable priced. Going there for years. I…read moredrive 40 miles to go there.

All I can say is THANK YOU!! You did an awesome job on…read moreSebastian. I will definitely be back. Thanks again