Tina did such an amazing job with my two pups! They came home looking and smelling great, and the…read morebandanas she gave them were such a cute touch. We even got adorable pictures of them after they were finished, and they each came home with little goodie bags too! Thank you so much for taking such great care of my boys! They will definitely be back!

brought my dog to Tina a few times to which I thought was OK grooming. price point was good I…read moredidn't like that she used the same loofah to wash the dog each time I was there so I'm not sure if she cleans the tools that she uses because there's always hair around from other dogs. Also forgetting to use the dental brush to brush his teeth, even though I paid for it? I was polite and did not say anything. I overlooked it because she seemed nice. I started noticing I could not get an appointment. My calls would get rejected text messages would say: read: but never no response. I called her off of my husband's phone she answered right away and I said maybe it's my phone. Are you not getting my text messages? to which she lied and said oh no I didn't. I found that weird, but I gave it the benefit of the doubt and said that's OK. I would like to have my dog groomed. I have a golden doodle puppy. He is not feisty nor aggressive. Never had any complaint from her for a few times I brought him in, but for some reason, she is not letting me know why she is ignoring my calls and not responding to my text messages. I referred my friend to her and she accepted her appointment right away within minutes. something is very wrong and weird here, she also told me she had to do multiple surgeries and she will be out of work for months. to which I said I hope you are well and you recover just let me know when you are up and running. so I figured she was going through her own situation, but now I'm thinking was she making up lies? just to not take the appointment ? that is very unprofessional and disrespectful. If you dont want to groom my dog anymore for some odd reason that would've been OK. just let me know what was wrong or give me a reason as to why do you not want to take my dog for grooming? I paid exactly what Tina would request plus tip. everytime is that how you treat your so-called clients? she works out of her basement in her home. Again, I don't know what went wrong but that's not how you treat people. I have attached two pictures with text messages which clearly shows she reads my messages as soon as I send it, but it's just not interested to respond. We never did anything wrong to Tina or her business so I'm not sure what happened here but I am very disappointed.

Outstanding experience Juan put our anxious dog at ease - she is so much more comfortable with her…read morewonderful summer cut. Highly recommend!

Juan groomed my little Cavapoo Macie yesterday. It was her first grooming experience since she is…read more11 weeks old. Great job he did grooming her. She was stress free and absolutely looking more adorable after grooming. Juan, you are a great groomer. And your love for animals is greatly appreciated. If anyone is looking for a great groomer. For their precious animals. I highly recommend Juan for your pets grooming needs. Thank you for the great job you did on my little girl Macie. We look forward to seeing you again. For Macie's next appointment. Martha Rizzicone

My Goldendoodle loves being groomed. She pulls me towards the door when we get there. Sally always…read morecomes out looking beautiful!

Amy was such a delight to work with. Her grooming area is very clean. The business is attached to…read moreher house in Rotterdam I called a week early and was able to schedule both my Yorkie Poos in for a full groom. She was so nice on the phone and was very informative from the haircut itself to the cost and the directions to the business. Her assistant Christina is very knowledgeable and super friendly. She does have cats but it didn't seem to bother any of my dogs or bother her while she was working. She took her time and you can really tell that she enjoys working with animals. The location is ideal for Niskayuna, Schenectady, Rotterdam, Altamont and Scotia residents as it is on Dodge Street for all grooming needs including cats and dogs. Thanks for taking good care of Winston and Mia and we hope to see you again.

We recently switched to Paradise and couldn't be happier. Everyone here is so good and take such…read moregood care of our princess. She comes home looking and smelling wonderful. Her groomer Tahnee is so good with her and ensures she is not too anxious. So glad to have found them.

Great service. Our dog looked wonderful. Best shampoo he has ever gotten. His coat and nails looked…read moregreat. We will return

This place is really fantastic! My dogs come home so clean and they do such a good job on their…read morehaircuts. I'm posting one of dogs before and after pics so you can see what a really good job they do.

This place is amazing, I brought my 2 dogs and they didn't spend all day like how the groomers are…read morein LA. The lady was so nice and she took both of my dogs at the same time b/c Bunny who actually had the appointment that day was too nervous and the nice lady didn't want Bunny to be anxious, alone and nervous so she decided to take both of my dogs. Lucky and Bunny look amazing and cute. They are worth it. Thank you Wag Town Groomers.

Brittany is a life saver for our nervous boy who isn't a fan of going to a groomer with a bunch of…read moreother dogs around. She pulled up to our house right on time, was knowledgeable, and was great with our Rudy. He got The Works and came out of her van smelling like bubble gum! He is now on her regular schedule for nail trims and the occasional bath, and we couldn't be happier!

Called several times. They don't answer the phone. Don't bother wasting your time callingread more

First, this place operates like a Swiss airport--meticulously clean, always on time, and flawlessly…read moreefficient at every step of the process. During busy times, there's even someone in the parking lot radioing ahead to the counter to announce your dog's arrival and prepare the team to receive them. They greet your furry friend with open arms and come equipped with a grooming history card to check if you'd like any changes. But honestly, why would you? These experts know better than I do about all aspects of this process, and for that, I am truly grateful. When it's time for pickup, a friendly call informs you that your dog is ready, returned to you gleaming and gorgeous, accompanied by a debriefing of any concerns. They are my first-line defenders when it comes to Saydee's overall health, including her body, teeth, fur, and ears. Appointments can be challenging to secure because they are that good, which is why I book mine for the entire year. Monthly visits work best for me, and I gladly drive 35-45 minutes each way because I wouldn't trust anyone else with this task. A word of caution regarding any unfavorable reviews: They are poppycock. Professionalism isn't always warm and fuzzy and f you would rather hear flattering words while dealing with sloppy grooming, tardiness, and inconsistency, go somewhere else. But if you're looking for true professionals who know what they are doing and execute it perfectly, bring your fur baby here!

Owner and people working there are extremely rude. Stay away. They turned it around as if you're…read morethe one who's being rude ,once they gave me the wrong dog. When I told them it wasn't mine, they said well it's black and white.????? Very insulting , they think they own Union Street.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

They always make my Bruce look perfect!…read more Bruce loves these ladies too. While I've never stuck around for his grooming I can tell he is a fan. When I bring him there he gets so excited and the groomer always follows my requests, honestly better than I expected. I think after this long she just knows what I like. The previous place never trimmed his snout enough, and he literally grows his snout so quickly I really appreciate that. If Bruce Bruce can't see, he misses the couch a little when he jumps up. He also always comes home so floofy!! It's my favorite part. I wish I had her skills to get him so fluffy and nice! He always smells fresh and clean too, and thankfully whatever they use isn't overpowering or anything.

I have read some pretty concerning reviews on here but my experience has always been very kind and…read morepersonal. Renato and his family have always taken good care of my pup. I have never seen anything concerning myself and I sincerely hope I never do.

I have been boarding my dog here for years! The owners are fabulous people. My dog has no…read morehesitation about going, actually seems to get a little excited to be there.

The owners here are wonderful to deal with. I never worry about my dog when I'm away.read more