Wish I could give zero stars. Seriously…read more This woman has no business dealing with patients. When I asked her what my options were for treatment of my foot pain, BESIDES the $500 insoles she kept pushing to sell me, she actually said "I don't have a magic wand" Yeah, um.. too bad, cuz that's what i was looking for!? How about some medical advice? Are you not a dr.?? No bedside manner whatsoever and just plain rude! If you have a foot problem, I suggest you go elsewhere. I eventually went to a REAL podiatrist and now and am feeling much better, no $500 insoles needed! Thank you!

Excellent Dr she removed 2 ingrown tow nails. I wish I did it year's ago it was truly a painless…read moreprocedure. She was very kiind friendly and caring

I don't like write bad reviews but they took my copay in errors. After 10 calls since Oct 1,2025 to…read moreFeb 18,2026, they have reimbursed me $63.68 out of $980 and still haven't reimburse me the rest.

love the Swampscott physical therapist at ATI. they are simply amazing and very personable. shout…read moreout to Adam and JR., thank you for helping me and you both are simply the best..

I'm not an athletic person at all, so when I tore my meniscus from my first time skiing and then…read moresprained my opposite ankle after, I felt overwhelmed and completely clueless how to address it. After a few months, I decided to check out PT based on a friend's suggestion. My physical therapist, Elyse, was phenomenal. She's knowledgeable and approachable, and was happy to answer the *endless* questions I had about my exercises, how strengthening works, preventative measures, etc. She was incredibly patient with me, working to explain everything because it was essentially my first time doing rigorous exercise, and reassuring me that I would be able to walk and run like normal again! I started out limping and one month later, I was jogging across the room. What I found most helpful at BSM was that Elyse would model the exercises first, correct me as I was doing them, and then emailed me a list of what to do at home. Not only was my PT professional, but she was also kind, warm, and friendly. Our sessions never felt burdensome because we chatted throughout them; Elyse is very good at building rapport! I highly recommend BSM for its great staff and customer service skills, as well as care during COVID. My successful healing definitely wouldn't have been possible without PT and Elyse's encouragement and guidance!

This is a PT mill. I think the providers are perfectly competent so won't name mine directly…read morebecause he's not the problem. The volume of patients in this practice is far beyond the capacity of the space and the staff. It's not a calming or healing place at all and you will feel like you are just a body part on a conveyor belt. You cannot be confident that your provider will respond to your outreach at all, let alone in a timely manner. So much of recovery is about not just body, but mind and spirit. People have to feel seen, cared for, and humanized in order to heal. This company's business model is fundamentally in conflict with those objectives.

Agility is awesome the doctors are great, knowledgeable and the physical therapist are great with…read moretherapy, they are kind and caring and know what will help you the most, all in all a great place for getting the correct help you need

This location really is scam when it comes to charging over Boots and braces when you can find wayy…read morecheaper options online for the exact same brand! Carla the office manager is absolutely awful with her employees an soulless person

I've suffered from a bad lower back for years as well as a host of other issues like a stiff neck,…read morebad shoulders, and an arthritic left hip. My hope was to be able to get back some normalcy with range of motion and pain-control, knowing it would likely never be perfect. But after three months of work with both doctors, I feel so much relief that I've already exceeded my expectations for the treatment. Both doctors are kind, compassionate, and very attentive. They are great note takers and track my progress, asking very targeted follow-up questions and then emailing at-home exercise and stretching routines. They never rush through a session, and patiently answer all of my questions. I've used two other chiropractic offices before, but I absolutely can't ever consider going anywhere else. This is the best chiropractic office in the area.

It's not too bad but the billing is unexpected and there is some sale pitch about a foot analysis…read morelike CVS. I called and said they are in-network, and they are, but they still charge extra $20 anyway in each visit. Every new patient coming at the door for any reason will have some foot analysis with a machine like we see in CVS with unrequested diagnostic.

I was really looking forward to going to this place. The only great thing that I can say is I had a…read moregreat experience with I think Nick's assistant. He was awesome. He should be running things!!! Before going here I had to answer a bunch of questions over the phone. That wasn't a problem. This was a workman's Comp injury. I asked the girl on the phone if I needed to bring my own insurance card she said no. When I got to my 1st appt none of my info was in the computer. I could tell right away that Nick wasn't happy about this and time was an issue for him. Not a good way to start. The person at the front desk asked me for my insurance card. I told them I didn't have it and was told I didn't need it. That was an issue. I had to fill out a bunch of paperwork which I didn't mind but it was obvious my new therapist wasn't excited about my insurance card. I had to call home to get my insurance info so while I'm filling out all these forms I'm also on hold. It was a big tense in the room. I had asked if they wanted me to reschedule. I'd had prefer to reschedule so we can start off on the right foot. Anyways Nick just examined me and gave the pool schedule. No one told me where I'd be going the next time I'd be coming. This is a big place. It's quite confusing the 1st couple times. The 1st time I went for the pool session I almost walked out. I had to have a stranger show me where everything was. I'm not going to go into heavy detail because I've voiced my opinion to mike (nicks awesome assistant) many of times about the receptionists!!! There's no customer service. Talk about ppl being mean and disrespectful. I have many health issues. One day I was nervous to cancel so I asked my hubby to do it and he couldn't believe how rude the girl was on the phone. Long story short I wouldn't recommend this place. There are some safety issues in the pool. At times the staff are talking about other patients forgetting about the patients in the pool. I shouldn't hear them talk about other patients that I potentially know while I'm waiting to be told what to do. I felt like it was a waste of time. I made sure to voice my opinion to Nick and to my insurance adjuster. I didn't really feel like Nick even cared honestly. Don't go here. Go to another place.

Don't recommend this physical therapy practice. Some of the staff are bad people. I've had issues…read morewith fees, and the little equipment they had was a little bit grimy. Only go here if you are feeling lucky and live close by.

I had a truly positive experience with Nicole Wigham. She is very knowledgeable and patient, and…read moreshe took the time to listen to my concerns. The exercises and techniques she taught me helped me reduce my pain and increase my mobility. I highly recommend Nicole to anyone seeking physical therapy. Anthony L.

Sarah has helped me tremendously through my ACL / meniscus reconstruction. I can't recommend her…read moreenough. She puts time and careful thought into each patient to make sure she takes the right approach, and pivots when necessary! Glad I found her!