My girlfriend and I have been taking our 4 guinea pigs and 2 cats here for almost 3-4 years and I can honestly say that I can't recall ever having a negative experience here aside from the front desk associates confusing us for a married couple lol Jokes aside, Dr Suss, Dr Gordon and co have always been very insightful and helped in keeping all our animals healthy and I genuinely appreciate all the time and effort taken read more

One of the best veterinarian offices that I have ever been to. Very friendly staff. More than once they were able to fit me in. Always treat my pets like their own. read more

The experience was not great because of the circumstances, but the vet and her assistant were unbelievably compassionate. The vet was very specific as to what could be done for my pet, but we knew from the results that there was no chance of recovery. She walked us through the process and made a very painful experience at least bearable. It was a very sad time that these two women shared with my wife and myself. I have had many pets and have seen many vets, but I have never met anyone like this. read more

Very nice staff but VERY expensive. AND they are closed on weekends!!! Seriously?!?! Also, I felt like I was being pushed to get sonogram before a specialist looked at the x-rays & said he was fine. Even my vet in NYC didn't charge me as much for an x-ray & exam. I was floored when I got the bill! I need to find a more affordable vet ASAP. read more

Brought my dog in for a fungal infection and a recheck 2 weeks later. I was seen right away, for my recheck i came about 15 mins early and didn't have to wait. The vet techs are very kind and handle my dog very well. He's 106lbs so sometimes putting him on the table is a struggle. My dog was not scared he was very comfortable. I was able to ask all my questions and get the answers I needed. My dog was able to get his medical shampoo and antibiotic. The vet was able to give me the price breakdown of you options mango had for his allergies which i really appreciated. One recommendation is to remind the receptionist of your insurance discount. If you have insurance that gives you a discount right then and there off your bill (i know some insurances you pay the bill and then send your invoice. For your rebate) read more

Bergen Veterinary Hospital - Waiting room - Veterinarians Near Me - Teaneck, New Jersey

Where do I begin? My cat started acting "funny" and so I took her to a different vet. Blood work showed HIGGGHHH kidney failure. They kept trying for a urine test but couldn't get it. They were a perfectly nice place but NO urgency. That's when I went to Yelp and found THIS PLACE. They were open for my call on a weekend and were able to squeeze her in that Monday. The staff was so attentive and concerned as I was a little terrified. They checked her out and had no problem getting the urine. Long story short, my cat probably has cancer from the moment I brought her there the staff made me feel like I wasn't alone. That they were in this with me. It's a wonderful relief to know you have professionals who care and are going to figure this out. My cat, Arcadia, was with them hospitalized for 4 days. They called me twice a day! Updating me on her tests and behavior. They listened to me, explained things more clearly when I was confused. Before I even brought her home, they let me visit with her for hours, when I was scared she thought I abandoned her when sick. On the day of release multiple people walked me through the home care. So patient with me. So kind. In her diagnosis too, they were kind while also being clear that this is probably the end game. This is the place to go to. 10000000%. They have my gratitude always for looking out for my sweet kitty. And I know they'll be here in the hard days to come. Side note...after their initial diagnosis from the first visit, they gave me their plan if I was inclined. And then presented me with an estimated price BEFOREHAND. Not all places do that. Just another reason why I have nothing but absolute respect and love for this place. Update: for those that care, they take Covid precautions!! read more

Bergen Veterinary Hospital - Iv in paw...looks like she's wearing a glove lol - Veterinarians Near Me - Teaneck, New Jersey

Bergen Vet Hospital has cared for our two cats since we moved to NJ two years ago, and they're PHENOMENAL! They're incredibly thorough, informative, and want the best for your pets! And service is always timely - they never make you feel rushed, but also keep to their schedule. It's really remarkable to see how great all the techs and doctors are with the animals. It's no easy feat trying to probe terrified kitties, but everyone here is so gentle and skilled - they give the best exams I've seen anywhere. Fair warning: they aren't cheap. So if you're concerned, make sure to ask ahead of time how much routine exams, blood work, etc., all cost so you can make sure you prioritize what's most important at any one visit. Still, though, vet costs are inflated everywhere - can't blame a single practice who are just trying to keep the lights on. I don't feel like I'm upsold or getting pushed to have services / tests we don't need, though. read more

Dr. Gordon is a unicorn. I've been on both sides of this industry - both as a vet tech and as a cat parent and I've seen how it really goes. So much so that I have been very suspicious of vets and extremely protective of my cats. Our ginger boy had been a patient of Dr. G for several years and when we had to say goodbye to him last Christmas it was unexpected and traumatic. Dr. Gordon and her staff were extremely compassionate and professional and were there with us through the process. It feels like they put pets before profits and that you can trust her and the clinic, which to me is the holy grail of veterinary medicine. read more

One night my son came home with a puppy called Mickey. He was a rescue who was supposed to go to his forever home the next day. Well the family decided they didn't want him & were going to send him to a kill shelter which my son did not allow. So when I cam home from work that night both he & Mickey were in my living room. Mickey was the love of our lives for the next 9 3/4 years. He had massive GI problems which Dr Jennifer Suss never gave up on. He was 1 of their earlier patients. Later on when Dr Jennifer Gordon joined the practice she became 1 of his primary doctors too. Mickey was expensive. Pets, if you care for them properly, cost a lot. Great vets are not cheap because they don't outsource to cheap labs for example. Taking on a dog is often a 10-15 year commitment. As a successful Realtor, I work 7 days & 6-7 nights every week BUT I structured my appointments so I could give Mickey the very best of care & so did Bergen Veterinary Hospital. The entire staff is fabulous & so are all their vets. When I needed an emergency appointment for Mickey last week, they got me in the next day (I'd called just before closing). I refused to take him to Oradell & they determined I could keep him home for what would be his last night with me). The compassionate care I received at the end of his life this past Wednesday was simply a continuation of the compassionate & totally professional care I have always experienced over the past 9 3/4 years. I simply can't say enough good things about Dr Suss, Dr Gordon & the entire staff at Bergen Veterinary Hospital. Great vets cost more because they do more & do it at a higher level. For my Mickey, only the very best would do &, frankly, elsewhere he never would have survived puppyhood. read more

Bergen Veterinary Hospital - Mickey as a happy puppy once his tummy problems were fixed. - Veterinarians Near Me - Teaneck, New Jersey

I have had good experiences with the the Teaneck office UNTIL very recently when I called in to order more food for my cat who has been on a special urinary diet that requires prescription. When I called to order more food, I was told by the lady who answered the phone that she couldn't help me ordering more food unless I bring my cat in for an annual check up. I told her my pet was fine but agreed to make an appointment after a few exchange of disagreeable conversation. We settled on a date for the appointment. I then asked if they have food available in the office I could pick up (which they do most of the time) while I was waiting for the order since my cat food is running low and could be running out. To my surprise, the lady told me they might not be able to release the food to until date of appointment even though they have the food available in the office and she knew that I would be running out of food by the time of the appointment. Since it is a special food requires doctor's prescription, I can't just buy it or order the food. I need a doctor's prescription, she was unwilling to either give me a prescription OR the food they have available in the office until the date of appointment. I was appalled by the way she handled the situation, by her unwillingness to help and her lack of apathy and compassion, I got very upset. Seriously consider changing vet. read more

In the beginning I don't think I minded this vet practice because it was close to home and they are accommodating with last minute appointments. However, the facilities cleanliness has declined. Seeing how we're dealing with animals, that roam and sniff thru almost any and everything, bringing them into a healthcare environment should mean Safe, Clean and Sanitized. Not the case here. I was punched in the face with an overpowering odor of urine (as if they are mopping the floor with it). And the ironic part, they sell candles to eat up Pet Odor. While waiting in the room, I couldn't help but observe the dirt and paw prints all over the metal bed. In mind i'm thinking they are going to put my baby on this. So I find some gloves and sanitizer and start wiping. Shortly after in walks the doctor and neither the doctor or the assistant wiped the table. The doctor wore no gloves. There are a few other concerns but I will voice those directly with the business. If they take action on these concerns I will be happy to return. read more

Bergen Veterinary Hospital - Veterinarians Near Me - Teaneck, New Jersey

What a bunch of crooks. We took our dog 2 weeks ago for a cut under her arm. After medical treatment and medication we were told to take her back in 2 weeks. On the bill it said that the follow up in 2 weeks was free but they still charged me and did a another test that we did not authorize. They should be out of business for stealing from customers. Don't trust what they say. It's all lies. Even when I showed them the last bill that reads zero dollars they told me that was there as a reminders to bring the dog. They should be ashamed of themselves. Disappointed and disgusted. Do yourself a favor and find another vet. read more

Bergen Veterinary Hospital - Last line reads 2 week follow up, zero dollars. Crooks - Veterinarians Near Me - Teaneck, New Jersey

Dear Dr. Gordon, Dr. Suss and Dr. Mary, Thank you for your compassionate, caring and respectful care of our beloved cat Grace. Thank you for your veterinary excellence! Thank you for your "stewardship" of a marvelous creature whose spirit daily made us smile; made us love; made us give thanks. Thank you. Louise M and Bob N PS. Our best to Deborah, who as the client - facing contact for your practice back in 2018 when Grace "agreed" to move with me to NJ from Virginia - graciously made time for a same-day new client appointment shortly after our arrival in Teaneck. Grace and I both knew we were always "at home" at Bergen Vet. Continue to heal, and please know that you made a difference in our lives. read more

This place is truly an answer to prayers. As a momma to 4 kitties (rescues who I would label as friendly to us, semi feral to strangers) I was on the search for a local vet who could handle these spicy kitties (they're all named after spices ) I'll be the first to admit that I am quite overprotective of my cats. They are my babies and tbh I would die for them. I've been a cat lady all my life, and I know vet appts aren't fun for anyone, let alone the kitties themselves. We called ahead to tell them that our 2 girls (part 1!) aren't the nicest to strangers and they said as long as we could get them in the carrier they could handle it. Well, we got them in the carriers and then they did! Not without drama of course (one cat apparently jumped into a cupboard and then i saw her in the window all fluffy and scared and I had a full blown panic attack in the car but that's for another story) Dr. Gordon was SO kind and explained everything that was going on and was even laughing and positive when mentioning how spicy our cats were! After sedation (the best case scenario for everyone!!) the babies were so well cared for, and the staff made sure to outline everything they did and plan for next time. The vet tech that came out to give us back our zonked out kitties was SO kind and made me feel so confident that my babies are in the right hands. Was it pricey, eh, not really for the level of care and service we received. Also, I mentioned these babies are my life so I'd gladly pay for quality care, service and love. Moral of the story, if you've got spicy cats and you love them more than anything, this practice can handle it and you (if you're like me and an anxious wreck when worrying about your fur babies) read more

Bergen Veterinary Hospital - Our spicy girl, Cinnamon - Veterinarians Near Me - Teaneck, New Jersey

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Barbara is very helpful and definitely 5 stars for their caring and compassion to pets. I have moved my pet here because of close proximity to my home and made the best decision for him. Dr.S is very informative and she will inform you ahead what to be done, I'm thankful to have this pet clinic in my neighborhood! read more

I can't say enough about Bergen Veterinary Hospital and I haven't even brought my cat, Buddy in to see them yet. I had a horrible experience with Twin Oaks which was absolutely unacceptable. Not only was Buddy traumatized, I was too!!!! The lack of communication and not knowing what they did to him after I repeatedly asked, The Dr actually hung up on me more than one time. In 3 years they've had 3 different Drs which speaks volumes. It's hard enough leaving our pets and waiting in the car but to be dismissed over and over left me enraged. It didn't take long for me to search for a new Vet and I found one that's great. They were very compassionate and caring and reassured me that I know I'm making the right choice for my little man Buddy. They also sent him a birthday card. Even though I still can't be with him, I KNOW he's in excellent hands.. Thank you for your patience and caring words... read more

Bergen Veterinary Hospital - This is the birthday card they sent to my little man Buddy Love - Veterinarians Near Me - Teaneck, New Jersey

I cannot say enough great things about the staff and the quality of care I have received from Bergen Veterinary. Nearly every staff member - from the kind, compassionate receptionists; incredibly knowledgeable vet techs; and standout vets. You never feel they are trying to upsell unnecessary services and no one is pushy. While the facility is a little on the older and more crowded side, neither my puppy nor I have ever felt uncomfortable or inconvenienced. As a first time puppy owner, I could not have had a better experience. Also, SHOUT OUT to Dr. Suss, Dr. Mary and Marquise who are undisputable assets to this practice. read more

Excellent veterinary service. Had to get cat checked for plane flight. They took him last minute and took care of paperwork so my furry friend could fly. Highly recommend read more

They saw us very quickly. My dog was a new patient visit and the secretary got me in within 24 hours. They treated my baby very well and care was super efficient. Prices are also reasonable for what you get. No hidden fees, everything is priced before you decide on the service. read more

If you love your pet, and you take your pet to the vet you at least expect the Vet to take at them. My dog has had severe itching for a while, and while we have tried to maintain transparency there appears to be a game of telephone with the 6 secretaries, the vet, the technicians, and other helping hands. For a visit, without having a licensed vet look at your animal you are charged $200. The Vet, Dr. Kirk, did us a "service, if not even a favor" for taking a look at the dog on the 3rd visit. $600. He then starts telling us that we are liars and ignored his advice. Keep this in mind they keep your animal in a cage for a 2-3 hours and they don't even offer water to it, or recommend that you bring it all. In my life, I've never heard of such treatment of customers. And now we're $800+ down in the hole, and the dog is still miserable, in addition to being insulted. The issue here isn't covid, it's a lack of decency, Dr. Kirk. read more

This clinic looks to up charge at every opportunity they can get. You don't leave with a sense of well-being for your pet but rather how much you were taken advantage of. I've brought my pets there for 9 years and finished with this facility after the last appointment. I will no longer be taken advantage of and my pets deserve the best care. This is not the place for that. Do not recommend. read more

This vet could explain things better, and they missed their mark on giving the correct antibiotics to my pet, until the lab results came back. (Yes, I admit this can happen from time to time, but it i didn't happen with the other vet I saw for the same issue.) Also, they requested to run an entire stack of diagnostics again, instead of just re-testing whatever was out of range after the pet presumably became better. The tests and medicine are higher priced here than some of the other vets in the area. read more

I was there for our fur baby Bacon. I was literally calling 7 different Vets but none of them couldn't be able to take Bacon in. Thankfully they did & the woman I spoke was very kind & compassionate also the guy who came out with umbrella to take our bacon in rainy day. Very grateful!!!! The Dr. was explaining everything what has to be done & answer our questions kindly & professionally!!! Thank you Thank you!!!!! Bacon feels so much better now!!! Thank you all so much for your service!!!! read more

Absolutely the worst vet ever took my gsd there and they were afraid of him he was perfectly still laying on the floor and the vet walked in jumped over the scale and pinned herself in the corner .They are awful !! The whole staff really sucks ! TAKE YOUR PET TO DR. Cattiny I'm Westwood ! Best bet ever handled my dog perfectly ! read more

Sad to write this review, but the newly acquired staff is extremely unprofessional, and not at all accommodating. The doctors are great, and loving to the pets they treat. But getting through some staff members before the actual appointment with the veterinarian is a hassle that I can live without. Unfortunately, we are changing veterinarians. read more

I highly recommend this animal hospital. Not only was My furry baby treated with love and care at the 1st visit but I felt at ease with how patient and fully complete her examination was . They didn't force any additional expense on us And I left knowing my baby was taken care of And we weren't ripped off. I am so happy to have found this lovable location. read more

Bergen Veterinary Hospital - Home resting after being well taken care of. - Veterinarians Near Me - Teaneck, New Jersey

I never thought that I'd find another Veterinarian that I'd like as much as I do my old vet back in Yonkers whom I have almost a ten year history. However, I have finally with Dr. Suss at the Bergen Veterinary Hospital. Dr. Suss is very knowledgeable, personable and as a life long pet owner herself understands the concerns of people who bring their pets. My French bulldog Oliver has terrible seasonal allergies and Dr. Suss gave him a full examination and worked with us, going over his medical history, and worked out a treatment remedy that has helped my dog tremendously. She also calls to follow up which you can appreciate. Dr. Suss is very thorough but she also understands that as pet owners even though we'd give the world for our pets we shouldn't have to prove it whenever we go to the vet. She explains all of her concerns, treatment options, pros/cons and their costs as well since that does have to be factored in. I had given up hope on finding another good vet before her because of another vet that I tried in downtown Englewood who continually advocated that we get pet insurance because that would have been the only way we could've afforded his expensive care... no thanks. Seriously, if you're in the area and need to find a quality, affordable vet then look no further. read more

Saturday night my baby Sphynx kitten , Scarlett, came home and Sunday morning we had an appointment with Dr.Suss. First off, it is so convenient that they have Sunday appointments! I had done my research before coming to Dr.suss and I saw she had many reviews on numerous websites and her prices were reasonable so I decided to make an appointment. It was great! She was so informative and went through all my concerns very thoroughly and explained everything to me. Today I even received a phone call from the receptionist to see how Scarlett was doing. All the staff was very friendly and I would definitely recommend this vet! read more

Bergen Veterinary Hospital - Scarlett at the vet! - Veterinarians Near Me - Teaneck, New Jersey

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At first I really loved this veterinary hospital and the staff, reminded me a lot like my old vet in Long Island. Very disappointed when it came to ordering an eye ointment prescription for my dog. They charged me $160 for the eye ointment that only costs $80 through the pharmacy company. How do I know? My last vet ordered the same ointment through the same pharmacy company and always charged me $80. So basically they charged me double just for the vets signature! How absurd! I couldn't believe it! What a complete rip off. Thank you for one of the worst services ever. Wouldn't recommend going here, they trick you with nice smiles. read more

To the vets at BVH: are you in this profession for the love of money or the love of animals? I always felt like my wallet was raided after I would leave your office and sadly, the medications you prescribed were only moderately helpful. I've taken my dog to Dr. Cataldi in Clifton, where the visit cost $75- and the medication he put my dog on was so effective that his appetite has returned to normal levels. I will not be returning. read more

I just want to start off with saying I love Dr.Wagner she's been our vet for the last three years. She's been there for us like no one else. Today I opened up a package that has been sitting in my closet since February when we had to put down our baby Brutus after being diagnosed with Diabetes and it being uncontrollable. He went from 180 lbs to 130 lbs and she was always there for us. In the box we found his leash and collar. Not only did we find those things Dr. Wagner and her staff wrote out such a loving and caring card that made me cry. Also included in the box was a clay paw of our Brutus. She went above and beyond and took her time to give us one last thing to remember him. Thank you so much for all that you did and continue doing for our little guys. I am so happy she is our vet and our friend. read more

Bergen Veterinary Hospital - The claw paw that Dr. Wagner and her staff sent us for our Brutus. - Veterinarians Near Me - Teaneck, New Jersey

I am writing this review as a former veterinarian at Bergen Veterinary Hospital. I worked for the clinic for 3 months when I had already decided to move to France and to take a sabbatical year. I decided to stay in France, but I still miss Bergen Vet. Dr. Suss, Dr Gordon, and their newest veterinarian Dr. Ferruggario (who I worked with elsewhere and recommended for when I left) hold themselves standard than any other veterinarians I worked with in my 10 year clinical career. They are honest, extremely well educated and just trying to do the right thing for their clients. It's frustrating to see negative reviews so I just want to offer an "insider" unbiased opinion. There will always be difficult clients - who are angry that someone gives them facts they don't want to hear and people who don't want to pay bills and trump up complaints to leverage their frustration. But in my experience, there is no better care out there. Also, I've never worked with more kind, caring and professional staff. It's just sad to see that some people complain no matter what care is offered. read more

Medical Malpractice or gross negligence, or pure incompetence does not due just to pet owners like myself and the loss of a loved pet like Silver. One can only wonder how many pets have been killed in their care this past year. I would never ever recommend anyone taking their pet to the Bergen Veterinary Hospital in Teaneck. Gross negligence is the only criminal word that comes to mind when describing the care given by Bergen Veterinary Hospital in Teaneck. 1)The Bergen Veterinary Hospital in Teaneck committed medical malpractice by not providing basic care after spending over $500.00 on treatment for an ear infection than an additional $200 follow-up visit to the Oradell Animal Hospital only to be recommended a CT Scan for $1500, and an Ear Procedure surgery for $500. Oradell Animal Hospital never followed up with an estimate for the procedure or put in writing several suggestions for an ear procedure. Oradell Animal Hospital did a simple examination one already done at the Bergen Veterinary Hospital. 2) The Bergen Veterinary Hospital in Teaneck also was derelict and failed to fulfill their duty based on their mixed medical recommendations messages left on my cell phone. Leaving several messages after seeking additional advice from their colleagues. 3) The Bergen Veterinary Hospital in Teaneck directly caused the death of my pet Silver by providing incorrect medication treatment for an ear infection. 4) The Bergen Veterinary Hospital in Teaneck caused an untimely death only 2 days after finishing a 14-day course of medication for an ear infection. 5) My cat Silver cannot speak for himself a pet who brought joy to me and my family. read more

Coming from NYC, i did not have the highest expectations of vets. I've seen "pretty good ones" in both uptown manhattan and brooklyn and although their diagnosis were correct, i always felt rushed and taken advantage of in terms of money. My puppy pal Banksy had an issue this weekend resulting in it escalating on Monday to the point where he could barely walk. I called a bunch of vets in my area in the city to see if anyone (including the ones open real late) had any last minute appointments. They all said no and didnt seem to care. Roomie has a car so I went to look in jersey on Yelp - Bergen Vet's ad came up, they had good reviews and were open late so I gave them a call. Finally - someone who helped me. Although they were full for the day she said they could accommodate me as a walk in and answered a few questions I had that the prior places I called seemed to hang up before I had the chance to ask. We came in and everyone in the office was super friendly and helpful. Upon seeing my dog, the vet recommended I go right to the hospital as she believed he had a herniated disc and it would be wasteful for them to run x-rays. I appreciated this, as a lot of vets - at least the ones I'd been to - would take advantage of this situation. The Dr at Oradell confirmed his herniated disc, and suggest he stay overnight for surgery. I received a phone call from Bergen Vet this morning checking on his status. They may be over the bridge, but I think I found Banksy's new vet - worth the drive even in a non emergency situation. read more

Thank you Dr. Wagner and staff for prompt, reasonable, expert, and most importantly compassionate care. Mr. Mango. read more

Dr.suss is amazing! Marisol is great! Honest attentive doctor. Dr.suss does not work saturdays and only some sundays which is fine because their hours are great. But if you have an emergency on the weekend pray that dr. Wagner is in because I once was seen by a sometimes fill in vet Dr.Tracy Cohen and that was a disaster. From a scale of 0-10 I would give Cohen a 2. Wish they wouldn't work with her anymore. read more

Came here twice now for my dog Harley. Both times I can I was pleasantly pleased with how everything was handled here! Dr. Wagner and her staff were very accommodating and I had full confidence in her knowledge & consultations. I was on time for my appointment and was promptly led to an exam room, there was no wasted time upfront which I liked. Dr. Wagner and her staff also made themselves readily available for questions, even after initial consultation. read more

Best vet I could ask for! I have been going here for about four years. I switched to Bergen and immediately realized I'd been getting sub-par care for my now eleven year old mixed breed dog. The doctors and staff at Bergen are wonderful. They perform professionally at each visit....the doctors are smart and dedicated to helping the animal and communicate well with the humans! Their prices are in line with other practices, but I feel like I get more for my money! They also help by submitting insurance claims! read more

I have no words to describe how amazing this vet hospital is. Our hamster Donut was sadly ill to the point of him needing euthanasia so he wouldn't suffer any longer, and I don't think any vet could have handled this devastation better than the Bergen vet hospital. They comforted my family and let us take in our last moments with our pride and joy... The Doctor was absolutely so comforting and kind alongside the amazing staff. Weeks later of our loss, we suddenly received a package in the mail with beautiful letter from the doctor and staff alongside a cast of our Donut's footprints that we will treasure forever. It brought tears to our eyes and reminded us of all the great memories we had with our pet. If you need to go to any vet in this planet, it needs to be the Bergen Vet Hospital. read more

Hi Josh. Appreciate the response However, I would like to inform you that we did have a rescheduled date of Feb 20th with a blood work date of Feb 4. I only know this because I have to go through a process to take time off from work and I have these dates documented as requested time off due to these dates being available at the time we spoke to your office. We received a call on Feb 3 rd from your office telling us that they had us scheduled for the blood work to be done for the dental procedure but that they did not have us down for the Feb 20th date for the actual procedure. When I called your office back I spoke to a different person who admitted that there was a booking error. We since have found another vet and had the procedure done already so this is irrelevant. I just wanted to share this with you so that you can better your establishment. read more