Dr. Basen has provided excellent care to my family. He takes the time to explain, is very…read moreprofessional and timely. His office staff is accommodating and respectful. We've had nothing but a great experience with Pacific Allergy and Asthma and would highly recommend using them for medical care .

Dr. Basen is very professional thorough while still being very personable. We have moved out of the…read morearea so can no longer see Dr. Basen, but I highly recommend him.

Dr. Walters is extremely sharp, very kind, and asks all right questions...Exactly the type of…read moreDoctor anyone would hope to see. 5 star all the way.

Wonderful doctor, great staff! Took very good care of me and left me with a definate answer to an…read moreongoing question as to if I was allergic to a specific medicine. Infact, they were the only ones that made it possible for me to get tested for this specific medicine and if I was allergic or not? Thank goodness, I know know for sure and relieved to my negative outcome, I can move on. Thank you Dr. GILLIAN BASSIRPOUR and her wonderful staff. Sincerely, Susanne L.

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I recently had an appointment with Dr. Hunter, and she was very kind and welcoming. However, I did…read morehave an uncomfortable experience with her assistant, whose name I believe was Sarah. I already struggle with anxiety whenever I go to doctor's offices or unfamiliar places, so I tend to feel nervous during appointments. Unfortunately, the interaction with Sarah made those feelings worse. She spoke very quickly, which made it difficult for me to fully understand what she was saying, especially during moments when I was already feeling anxious. I believe she was also training another girl at the time. I ended up asking the other assistant to retake my blood pressure because I felt overwhelmed and anxious after interacting with Sarah. As a patient, I believe it's important to feel safe, comfortable, and cared for during medical visits. While Dr. Hunter herself was very nice, Sarah's approach made me feel uneasy and uncomfortable instead of reassured. I just wanted to share my experience because I think bedside manner and communication are very important when working with patients.

Dr Carr and his staff are outstanding! He is a great physician who provides clear diagnosis and…read moretreatment for patients with significant allergies. I spent 35 years in healthcare and know what great care looks like and Dr Carr and his team are the best of the best!

The doctors at this office are excellent, and the equipment appears to be up to date…read more Unfortunately, the office management and scheduling process need significant improvement. Patients should not have to come in three separate times just for allergy testing. A more efficient process would be to have the initial consultation with the doctor and complete the skin testing during the same visit, followed by one appointment to review the results. Requiring three visits seems unnecessary and creates extra inconvenience for patients. The front office also appears to be understaffed. During my visit, one receptionist was working incredibly hard, juggling appointment scheduling, checking patients in, and answering questions, while it seemed like there simply wasn't enough support. This isn't a reflection on the staff--they were doing their best--but rather on the office's management and staffing. This practice has great physicians and quality equipment, but the overall patient experience would improve dramatically with stronger office management and additional front desk staff. Better organization and more efficient scheduling would benefit both the employees and the patients.

Dr. Roselynn Smith has been my doctor for years, and I truly don't know what I'd do without her…read more She has been a steady source of support, care, and compassion through every phase of my health journey. Dr. Smith takes the time to truly listen, explain, and guide with empathy and professionalism. She makes me feel seen, heard, and cared for--not just as a patient, but as a whole person. I appreciate her more than words can express. Her dedication and kindness have had such a positive impact on my life. I feel incredibly lucky to have her in my corner, and I couldn't imagine being under anyone else's care. M.A.

Everyone performed their jobs perfectly! I rarely say this especially considering how many doctor…read morevisits and other types of office appointments I've had in my life. Lindsey again was very helpful, knowledgeable, thorough, caring and took time to explain everything coherently. Everyone is friendly and competent. I highly recommend this location.

Dr. Gin is one of the most unique professionals I have ever worked with, and honestly, everyone…read moreneeds a Dr. Gin in their life! It helps to come in with an open mind because he is far more than just a typical doctor. He opened my eyes to completely different ways of thinking about my health, my body, and the healing process as a whole. He does not take the generic surface level approach that so many western doctors seem to rely on. In my experience, he has done more for me in the last 6months than what generic western doctors have done over the past 30 years. The best way I can describe him is that he is like a doctor, a psychologist, psychotherapist and several other professionals all combined into one. He looks at the full picture, asks the right questions, and approaches things in a way that makes you feel like someone is finally paying attention and actually trying to get to the root of the issue instead of just putting a temporary bandaid on it. His office is also a reflection of that experience. It is tranquil, comfortable, and conveniently located right next to the freeway, which makes it easy to get to. I am very glad I was referred to him and I highly recommend him to anyone who feels stuck, dealing with an ongoing issue, cant pinpoint the cause of their symptoms, untreated by typical doctors, or like they need a different level of care and insight. I am definitely a lifetime client

I came to Dr. Gin a year and a half ago for issues with weight, gut health, and brain fog. I was…read moreskeptical of this type of treatment, but I was desperate to get better and willing to try something new. The first 6 months (approx) he gave specific instructions to remove a few things from my diet - which were slowly added back in later. He also recommend some supplements which I took during this time. **important to note** He never pressured me into buying anything from him, all supplements could be found online and in other stores. I did my research and found his to be priced reasonable & comparable to everything else that was out there. Slowly, through weekly check ins, I started feeling better. We then went to monthly appointments only and now just call when needed. It's been a year and a half now and I continue to work with Dr. Gin through NET. He's a gifted practitioner, and while this may feel silly at first, it's worked wonders for my life and even my mental health. I make an appointment whenever I'm feeling stressed and it keeps me well. This is the best I've felt in a while. Thank you Dr. Gin!!!!

The providers, especially Dr. Carr himself, are great- the office management/staff have been…read morecontinuously subpar. We've been with this practice for a couple of years and the last time we were due to run out of serum, we were given a form to sign and authorize insurance to renew. Despite this, they still didn't create new serum setting us back on our schedule- less than ideal when one of your kids is on a biological med to manage his asthma. Today we went to go get our shots and were advised that our serum had expired since our last injection several weeks ago but no one had advised us or had us sign the required authorization form. Even more disappointing is that we've had several conversations within the last month with Dr. Carr as well as office staff regarding our pending relocation and the process for transferring our existing serum to the new practice. Unless you want to add managing your allergy serum expirations to your already busy schedule, I suggest finding another provider until this office management improves

We made an appointment for our son's allergy test at 9:30am last Friday and filled out all the…read moreforms in advance to save time. However, you still have to answer the same Q&A upon your arrival once again on their tablet. We showed up 10mins early and checked in on time and got in our room by 9:40am. And we ended up just staying in the room until 10:30am (nobody came in) and he decided to leave without seeing the dr. What a wasting time! They texted and emailed us a multiple times that we can't be late or should give them 24 hours notice to avoid $75 cancellation fee. What's the point of having an appointment? They could have just booked less people than they are supposed to. Because they seem like they don't care about other people valuable time.

This company just started randomly charging my debit card out of no where . Reporting this fraud.read more

I waited three months for this appointment and left completely frustrated, disappointed, and…read morehonestly, concerned that this doctor is still practicing. First red flag: no vitals were taken -- no blood pressure, no weight, not even a temperature. This is the first time I've ever been to a doctor's office where basic vitals weren't recorded. The front desk staff seemed more focused on collecting my copayment than anything else. Once I was in the room, the doctor came in and asked about my history. As I began to explain, he interrupted and dismissed my diagnoses, stating that it's "not possible" to have both eczema and psoriasis -- something I've been clinically diagnosed with in the past. I told him I'd been referred by my dermatologist due to severe reactions to hair dye, acrylic nails, and certain perfumes -- reactions that have included throat tightness, dizziness, skin burning, and full-body redness. He immediately told me there's no way hair dye can cause a systemic reaction, despite this having happened to me twice, and despite the fact that I showed him photographic evidence of my symptoms. Even more troubling, he refused to acknowledge that my symptoms could have been anaphylactic, telling me that because I didn't remember if my tongue swelled, it "wasn't anaphylaxis." He repeatedly interrupted and dismissed my concerns, offered no testing, and simply told me, "Just avoid those products." There are published medical journal articles and research studies that clearly document systemic allergic reactions to hair dye and similar chemicals. For a board-certified allergist to claim that these reactions are "impossible" is both negligent and dangerous. I've worked in healthcare for nearly 40 years, and I have never encountered such a dismissive, condescending, and outdated provider. No concern for my safety, no willingness to listen, and zero effort to actually investigate the cause of my symptoms. I strongly urge anyone looking for an allergist to look elsewhere. Don't waste your time or risk your health.

Dr Yoshi goes above and beyond taking calls even late at night from his home just to help someone…read morelike me that can't breathe and the prescription is being denied to to age all of a sudden so weird I'm 42 ! Anyhow he was an angel and tried to get is approved but I was at least able to get part of the prescription for now till it does get prior authorization . He was amazing , I totally disturbed him in bed at home and he was so kind and graceful ! He is the best honestly !!

Would've loved to have been seen by this allergist but they don't answer their phones or return…read morecalls