The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I had an extremely frustrating experience with this office. I was trying to schedule an appointment…read morefor my daughter, but it took forever for anyone to return my calls. When they finally did, they didn't listen to my concerns or understand that I was trying to get an appointment as soon as possible. Instead of helping me, they transferred me directly to the billing department. That's when things got even worse. The billing staff claimed I hadn't paid for my previous visit and charged my card again for the exact same amount. After I pointed out that this was a duplicate charge, they couldn't even find my original payment in their own records. Instead, they asked me to provide the payment receipt to prove they had already charged me. It's unbelievable that a medical office expects patients to keep track of their own billing errors because they can't locate their own payment records. Between the poor communication, lack of customer service, and disorganized billing process, this has been one of the worst experiences I've had with a medical office. It took 5 hours just to get someone to call me back, and another 2 hours to get them to realize they had double-charged me and finally reverse the duplicate charge. What a mess of a system!

Nice office, staff & doctor but did not find my son's tumor after four or five office visits. Just…read morekept giving him antibiotics and steroids. I had to DEMAND a CT scan, which he refused to approve until I said I would pay for it out of pocket. Dr. Wohlgemuth finally agreed to order it, all the while saying nothing would be found. He called me the very next day PROFUSELY apologizing saying my son had a very large cancerous tumor and that we needed to get him checked into CHOC ASAP. My son was diagnosed with Nasopharyngeal Carcinoma stage 4C at the age of 15. By the grace of God; prayers from around the world; and all the great doctors and nurses at CHOC of Orange, most especially, the AMAZING Oncologist, Dr. Irvan Kirov at CHOC, my son is alive today.

Help me get through some difficult cancer. Really cares about the patients and goes the extra mile…read moreto make sure that things are done properly. Would not see anyone else. Some times runs a little late but that is because he takes the time needed with everyone.

I was genuinely impressed by Dr. Wells' level of care. From the easy scheduling to the helpful…read morereminders and the zero wait time, the entire experience felt smooth and considerate. The staff were warm, attentive, and truly caring. Dr. Wells conducted a very thorough exam and immediately suggested a medication‑based treatment as the first step. His conservative, thoughtful approach and the time he took to explain everything made me feel completely comfortable and confident in his care. Highly recommend.

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful…read morewith diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming.

Dr. Mundi performed my tonsillectomy and couldnt have asked for a better experience. From my…read moreconsultation to my surgery day was a complete breeze.. The surgical team & nurses were top notch and felt completely at ease. Although it hurt like hell during the recovery process lol im glad i got procedure done and over with! Would return if i need a ENT doc again :)

This guy is amazing. I had a perforated eardrum and infection, which just wouldn't heal. He was the…read more4th ENT I'd seen and by far the most through. The 1st ENT, referred me to another ENT in his office, with more experience. I saw her 2x and she was somewhat informative, but the end a waste of time. She suggested I see a neurologist, but couldn't recommend anyone in particular. I didn't think that was the best way to go, so instead saw another (well-known) ENT 3X who he was very helpful, but I still wasted well. He was very far and it took 1/2 day travel time. So, I then I tried Mundi. I was so glad I did, he didn't try to pass me off on another DR. He wrote a dif type of eardrop, cleaned my eardrum and orered an MRI, something each of the 3 ENTs before him failed to do. With his care, my ear finally healed. I wholeheartedly reccomend him to anyone with ENT issues.

I like Dr Cho. Professional. Efficient to the point that…read moreyou may feel rushed. . Clean office.

He wasn't in with me long enough to know him, didn't introduce himself either…read more Waited 45 mins. For him to even come in office. So overall won't be goin back,no need

Don't be fooled by how easy it is to get an appointment with this doctor. I was desperate to get my…read more18-month-old son seen and noticed he had immediate availability. After my experience, I understand why. At our first visit, very little was done other than scheduling a sleep study. That was fine, I understood my son was young and additional testing might be needed. However, between that appointment and the sleep study, we ended up in the ER because of concerns about his breathing during sleep. The ER physicians reviewed videos I had taken and advised me to follow up with the ENT the very next morning because the videos suggested a possible obstruction. I scheduled an urgent follow-up and brought multiple videos documenting exactly what we had been seeing at home. The doctor refused to watch them. Every concern I raised was immediately dismissed with, "He's sick." The problem with that explanation was that I had originally brought my son in before he was ever sick because these symptoms had already been occurring. The exam itself was upsetting to watch as a parent. My son was screaming while being restrained while a scope was performed ( 2 days later another ent did the same not a tear no restraints needed ) The dr offered very little explanation, put him on his 5th round of antibiotics and a steroid and left the room. What bothered me most was not the medical decisions, it was the complete lack of compassion, curiosity, and willingness to listen. I came in with videos, ER recommendations, and genuine concerns about my child's breathing. Instead of feeling supported, I felt dismissed, unheard, and left the appointment in tears. As a parent, there are few things more frightening than worrying about your child's ability to breathe. I left this office feeling like my concerns were treated as an inconvenience rather than something worthy of discussion. I would never return and would strongly encourage other parents to seek a provider who takes the time to listen.

Dr. Jakobsen is pompous, dismissive, and rude. He acted like he knew everything about my condition…read morewithout listening to my experience. He claimed that my condition was not real and that I should be treated for acid reflux even though I had tried various treatments over the last two years. He eventually left the exam room without giving any sort of actual help. He is very unprofessional and should not be practicing medicine if this is how he will treat patients who are desperately seeking medical treatment.

What a lovely experience! Everyone in the office was so kind and had such great bedside manner. I…read morereally felt heard and it helped that the doctor I saw also had personally been through the things I was describing so I didn't feel like I needed to overexplain myself. I recommend 1000% to anyone unsure of curious.

I was seen by Dr. Doshi a couple years back after sinus surgery, so it was great to have her…read moreavailable when my son needed to be seen for his ear. It is such a relief to have an ENT physician who specializes in pediatrics close to home. My 5 year old was able to be seen right away, the staff and Dr. Doshi were great at keeping him calm so they could remove the items in his ear, which were pretty deep. The entire process was a breathe and the office was spotless. They made the appointment exciting for my son, so he wasn't so nervous. If you're looking for a great ENT, Dr. Doshi is the one!

Dr. Thompson saved me from a sinus infection that lasted more than 5 months. Anolther ENT did…read moresurgery and many rounds of antibiotics before I went to Dr. Thompon. Dr. Thompson did a culture on my first visit and discovered an antibiotic resistent MRSA. He then prescribed the correct antibiotic for a long enough course of treatment to cure me.

We were looking forward to our appointment after reading all of these reviews but once he walked in…read morethe door, he quickly presented himself to be annoyed, arrogant and rude. Basically spat out 3 choices I had which was over the counter med, and MRI as a stab in the dark or a 2nd opinion. (This was within about 2-3 mins of him entering the room). Said he has absolutely no idea what's causing my child's pain and said he couldn't even get a scope through her nose bc she has SO MUCH SNOT (repeatedly) and seemed annoyed we were even there when she had symptoms of a cold (she had clear nasal passage when appt was make weeks prior but had a slight nose cold a week before which she was recovering from). Rushed out of the room just as abrasively as he entered. Wow. My child was left wondering why he was so rude and whether she did anything wrong. Waste of time and money.

I had a strange growth on my throat, and I went to my PCP, she sent me to a dentist, he said I…read moreshould go to an ENT. Success. Thank you Dr. Robert's!

Worst service. I called 2 times (once each day) to make an appointment but despite that the…read morerecording indicates that they will return the call the same or next business day, they never did. DO NOT RECOMMEND IT!!!

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

Been coming to this place for check up and urgent care. They are open all week and the doctors and…read morenurses are great to work with. Online check-in helps saving time from having to wait in the waiting room.