We have been using these guys to clean our carpets in our home for 4 years and up until recently…read morewere pretty happy with them. Last 2 times we've gotten pretty substandard service. We put up with it once but not twice: * Carpet was left filthy. Dog hair and grime left on the carpet. Lots of it. * We pay the minimum "3 room" rate ($125). Normally they make up for this by also cleaning our couch and easy chair - usually takes the guy 5 extra minutes. * Cleaning guy refused to do the couch, even though he was in and ready to leave after cleaning the one room in 15 minutes. He said, "I have other places to clean and I'm running behind" * When we showed him the dirt we were able to scoop off the carpet, he said "if you're not happy, just take it up with my manager about making it right" and took off. * We called the manager, mentioned the still-dirty carpet and the couch not getting done. He said, if you want the carpet cleaned again it's $125. * We said, we just had it cleaned today, and it's not clean. Will you make it right? He answered, if you're not happy with us, call another cleaner, and hung up. I guess, sadly, avoid these guys, they have lost their integrity.

These guys rock. We had an overflow of sewage in our basement and needed it cleaned up and…read moredisinfected. Sterling cleaners were super fast, efficient and friendly. Will highly recommend to anyone who needs this type of service.

We recommend Prime Improvements for your next home improvement needs. Our windows needed painting…read moreand the quality of work was impeccable. They also cleaned our gutter and placed new gutter guards in so quickly. We hope you consider Mike and his crew for your next home project like we did. 5 Stars

MIke & Keith brought their decades of building and remodeling experience to our challenging job…read more The work at our 175 year old home included replacing 3 ceilings and related areas of walls following an episode of severe water damage. From the needed framing, through the drywall work and finish paint, all work was skilllfully completed on schedule. Great pros - None better!

One of the biggest mistakes my wife and I made when our house in the White Mountains suffered…read moremajor, sever water damage impacting all floors, appliances, walls, etc. was NOT to hire SERVPRO to perform the mitigation (cleanup) services as part of the overall repair process. No, we made the mistake of using one of their competitors who took +5 visits over 2 months to complete the task. However, once that headache was resolved, we did make the RIGHT DECISION to partner with SERVPRO to complete the repair portion of the process and thank God we did because we had the privilege of working with Mr. Gordon Brown, General Manager; SERVPRO. From the beginning, Gordon took the time to insure we had a clear understanding of what the repair process entailed including potential "surprises" that might arise given our particular situation and his vast knowledge and experience that he had accumulated over his career in the construction industry. I could go into exhaustive detail and cite numerous examples of Gordon's promptness, attention to detail, ability to delivery, and just creating a comfortable working relationship with my wife and I but I won't. Suffice to say that Gordon Brown was the major reason why we are now avid SERVPRO clients and will recommend them to all our friends. My only regret is that I did not meet Gordon before we started the mitigation portion of the project! Thank you Gordon, Best, Frank N.

We had a "puff back" when our oil furnace exhaust collapsed leaving a fine layer of black soot…read morecovering the interior of our home...there were even black flames of soot inside the dryer that had come through the back exhaust...! Another words, it was everywhere... Every crack and crevice... Well, can't thank Jake and everyone at Servpro of Wyndham and Windsor counties -- Truly made it like it never happened. The house has never been this clean and it will never be this clean again! Thanks again! Lorraine

Do not hire for mold remediation, 10/10 do NOT recommend…read more Jason and Brian talked a very big game, and they completely over promised and under delivered. We hired NEDS to fix water damage after a fridge leak. They did the work in half the time they said they would, and they did half the job. They actually created a mold problem in my house and I had to pay another company to come in and do the job right. The impact their negligence has had on our lives is substantial. Mold has to be physically removed, not just sprayed with bleach/MMR nor fogged. FYI I tried contacting the owner to right the situation instead of writing this review, but he didn't want to accept responsibility/do the right thing. Do not hire NEDS for any water damage, they are negligent.

We had the pleasure of working with Jason. We called about water damage caused by our washing…read moremachine. He came over, checked out the situation, and explained how to remedy the problem. He and and a couple of their employees fixed what needed to be done. They do a great job for a reasonable price

Amazing---compassionate, professional, efficient, careful. We had a disastrous burst pipe and…read moreensuing mold in our basement and the team from ServPro was simply great. While our insurance didn't cover the entire cost, we were SO appreciative of the hard work of Dave and Justin to restore our home.

Servpro specialists Aaron and Aimee were at our home to assist restoring our home after major ice…read moreand water damage. What a pleasant surprise. Their professionalism, attention to detail, and respect shown us and our home is impressive in today's crazy world. They simply did their job. Efficiently, quietly, with dignity. They were well supported by their management team, and well trained in home restoration techniques. Bottom line: A Braggingly Happy Customer!

Highly recommend Lighthouse Restoration! I called Dustin when my basement flooded. He is extremely…read moreknowledgeable about mold and moisture and guided me through the whole process. He's thorough and reasonably priced for the great service he gives. 10/10.

From the owner: Lighthouse specializes in Water Damage Restoration & Mold Remediation resulting from flooding,…read morebroken pipes, ice dams, sewage backups, roof & basement leaks, vandalism, high humidity, poor air ventilation, poor construction. We work with insurance claims on a regular basis, but also provide the same services for residential & commercial properties that are without insurance as well. We also provide Visual Inspections, Investigations & Estimates. Locally owned & operated, with 24/7 Emergency Response Services as well. We are listed on Goolge & Facebook if you wish to inquire additional information, services, photos, etc.

Hot water heater broke. Water everywhere. In a panic I call this company. Reviews are few, but…read morepositive, so I felt ok. They show up with one (broken) sump pump and no hose. Instead of focusing on the gallons of water flooding the basement, they pressure me into signing a contract for all restoration work. Don't need to get into the details, but it was a strongly worded non-consumer friendly contract. Then it is apparent that one of the workers doesnt know how to use the broken sump pump they brought over. And even worse, he is inebreiated and REEKS of alcohol. I asked them to leave. This morning I noticed that they had undone the water hose to the washer, so even more water damage for us to clean up. Go with servpro!

I rarely submit reviews but I feel the need to comment on this company. I can't respond on how I…read morelike this company because we did not hire them. I got 3 estimates to remove mold in our attic. One was $1,875 the second was $1,683 and NE Remediation Services was over $8000 ! Somethings wrong there for sure ! The woman that came really did not seem knowledgeable. There was no explanation of what they were going to do or how . She didn't even walk around the outside of the house and in her report she said we had no sofit vents. WRONG ! We certainly do. They may do good work but we certainly will never know. For a $6,000 difference I would definately not recommend them.