The most expensive plumber you will ever hire guaranteed. His MO is to charge customers as much as…read morepossible and tell you how he is the best plumber in NH. This was easily the most we have ever been charged by a plumber. He charged us $6,500 to replace our pump in our well. I was told by several plumbers the most it should of been was $3,000 at the very most. Then we had to chase him to get our water working properly again and he charged us another $1,200. Shame on us for allowing him to ripe us off. He clearly does not care about his customers.

I hired this company to fix my whole house dehumidifier that was pulling an error code. On…read more7/19/2024, I was charged $411.00 to fix this problem. The error code again showed 2 days later when I went into the basement and found the system off sometime at night. I immediately called the company on 7/24, 7/25 and 7/26, and was repeatedly told someone would call back. No one called. On 8/2/2024 I called again and was once again told someone would call. The office called back a week later and scheduled an appointment on 8/14/2024. The same service man came and replace oxygen sensors, was charged $530.00 and was told the unit was fixed. The unit shut off within a day, showing the same code. I attempted to contact the company several more times, again no call back until 9/1. The service man called back and told me how to clean the unit to try and fix it. I followed his instructions completely but that also didn't work. I have contacted this company numerous times and was told the service man would call. He NEVER has! I know this unscrupulous contractor is claiming that my unit was 14 years old which it is NOT. He is a liar and a sham!!! I also recently found out that the service man is the owner and the lady answering the phone might be his wife.

Called numerous times. It wasn't an 'emergency per se', not then at least. And since we'd done…read morebusiness before I just figured he was busy. So I waited a day. Called again. Twice. No reply. Could have even just sent a text stating too busy or whatever. If you're busy or even just don't want the job just say 'I'm really jammed up right now" instead of ignoring what has now turned into a major problem. Previous customer. Had a note in my address book that this is THE guy to call. Apparently not.

I called on a Sunday night and received a call back within 5 minutes. I requested non emergency…read moreservice as I had an alternate heat source so although it was urgent (no hot water) I did need it repaired. He came out Monday and with the help of pictures I sent he pre-addressed the issue and after showing me the issue (I completely missed the broken wire). He had to order the part via the OEM for this older gas furnace but returned when promised and replaced it quickly. Also pointed out that I had a little critter that enjoyed stealing our sunflower seeds and making a home in the control panel. He cleaned that out and inspected for damage. He pointed out issue that should be addressed in the near future but his price was as promised. Very polite and business like, I would recommend him based on my experience with him.

Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!

Exceptional HVAC company, high quality install, reasonable pricing…read more They shared when they would arrive and were right on time. Install took the exact time they previously shared with me. Definitely the best AC company in Keene!

Triumph installed all my new ductwork for my furnace. It was a tight space to work in. They did an…read moreexcellent job! They were professional, polite and did excellent work for a really great price. I would reccomend them to everyone.

Requested service for a water softener system. My dry bin was retaining water. They arrived and…read moredidn't seem to know what was causing the issue and asked for the manual, which I provided. They upsold me to service my heater while I was there, which I agreed to and they left. Charged me $400 and was there less than 2 hours total. Didn't even change the filter in my furnace, even though I had a stack of them. After they left, I continued to have the same exact issue with my water softener except now it was incessantly beeping. I called them and they said the beeping was because they caused it to, and told me to just hit the "regen" button, which only temporarily stopped the beeping. They essentially shrugged and said there wasn't much they could do, because they didn't have the "other manual" (no idea), and that the system either needed to be emptied out and cleaned (which, I feel is something that should have been troubleshooted the first time) or replaced. I feel like they didn't know how anything about this system, but instead of admitting it and allowing me to call someone else, they messed with it, made it worse and charged me.

We used LoCal based on a contractor recommendation. Good-…read moreCommunication. availability. work appears to be good. no issues. Bad- Incredibly expensive. paid $1250 for less than 5 hours of labor. All parts provided to plumber except a few plastic elbows ($20 worth of parts/line). For this type of money I would expect not to toss the scraps behind the wall. Recap. Good work. very good communication. Available. Very expensive. Leaves stuff for you to clean up.

Mike just left after replacing the plumbing in my master bath tub/shower. He arrived right on…read moretime, called ahead as I had requested, got the work done in the time I had expected it to take, and cleaned up after himself. He's a really nice guy and I'm delighted with the work he did on a tough install (including cramming himself into a small closet behind the shower to get to the pipes.) Mike is my new go-to plumber for sure.

I needed a plumber when I returned to a house without hot water. My plumber of many years was now…read moreretired, so I looked on YELP for suggestions. I chose Mike Reid and what a find! Very helpful and kind, making time in his schedule to come to my home and fix the situation. A gentleman and knowledgeable, he is a wonderful find! Thank you Mike.

Had him at my house before, recommended 2 of my neighbors and they spent a lot of money. Called…read morehim over a month ago . He said oh, I,m real busy but I will fit you in. Had plugged up pipe. Could not use sinks. Well just in time he never came or called! After a week I called a guy he was here that day took him 1 hour and I paid him well. Change your title to No Brain Plumbing.

Justin knows what he's doing. Don't waste your time with any others. It only took him 20 mins. to…read morefind the problem. His prices are good too!