We are very happy and excited with Align Clinic's treatment of our son, Archie!…read more Archie came to the clinic with his left side of his head asymmetrical in March and today in September, he no longer needs the helmet. Type of care: staff was very respectful and supportive of his journey with correcting the issues with his head. Shout out to Megan with her care and guidance; she did a great job ! Thank you Align clinic!

After my first appointment, I left with the assurance that…read moremy orthotics would fit perfectly. Now that I am in the office with my new orthotics and they are causing me to stumble because of a bad fit, I am told the answer is to "wear thinner socks" or "buy new shoes."

From the easy accessibility entrance to the welcoming staff., I was made to feel like part of a…read morefamily, respected and not judged., And, I loved the seasonal decorations in the office too. All the staff were so patient and on time. And the office was filled with new technology, which made everything so easy. I greatly appreciate Victor, who fit me for my pathetic he was always professional and kind to me. Bravo Victor, and thank you so much, you are amazing! And finally, the check out procedure was made easy and future appointments expedited, The billing was explained and my insurance claim made very simple. Thank you so much for this positive experience.

Got my AFO and it seemed okay when I picked it up but after a day of using it fitting/adjustments…read moreneeded to be made. Called them and kept getting the call center who was rather rude. Finally got someone and the soonest they can see me was nearly anonth out. I can't believe they don't make provisions for a follow up. Poor service in my opinion

I have experienced nothing but the best quality care, most competent staff, and top-tier equipment…read morethat one could ask for. In my experience with Norell, they have gone absolutely above and beyond to make sure I'm as active and comfortable as possible. They even went so far as to give me the personal cell of their customer experience specialist so I can text when things momentarily aren't fitting right, and helping me out when I drop in unannounced. I have bounced around between 3 different prosthetists in the bay area and had never found one that worked for me until I decided to try Norell, and I couldn't be happier with my choice- I would and do recommend them to anyone.

Dr. Detch is a gifted surgeon. He recently replaced my right hip and I'm already walking and pain…read morefree after only 4 weeks and I'm in my 80's and no spring chicken. His staff is also extremely caring and attentive. I cannot thank Dr. Detch enough for the fantastic job he did on my hip. I recommend Dr. Detch for anyone who needs an orthopedic surgeon. I'm truly blessed to have found him.

I had a fall and broke my patella, so I reached out to Dr. Detch for consultation. He was quick to…read moreadd me to his surgery list and I was able to have my surgery 2 days later. Not only is he incredibly caring, but he's also a fantastic orthopedic surgeon. The surgery was very sucessful. His staffs are amazing and so attentive. They check in on you the day after surgery to make sure you're doing well. They even handled my FMLA and Edd promptly without any delays. Wow! Dr. Detch and his Team are Incredibly the best !

I came to Dr. Pertsch after breaking my nose playing rugby. My breathing was bad, my allergies were…read moreterrible, and my face just didn't look the same. Dr. Pertsch gave me my confidence back, fixed my breathing, and my allergy symptoms became much more manageable. I've experienced zero complications after surgery and the whole process was quick and easy. Also, the office manager Alley is great! She was very supportive and quick to answer any of my questions. The best thing about going to Dr. Pertsch is that Alley is very flexible in communicating through multiple platforms. Whether you prefer text, email, or phone she is accommodating for each patient's individual preference. **It's important to remember that even if you get rhinoplasty for breathing problems and to correct damage done due to an accident it is still considered cosmetic surgery. Don't expect insurance or medical reimbursement plans to help you out.**

Finding the office was alright, walking in was a very pleasant experience. Staff is kind,…read moreprofessional and helpful. I came in to meet Dr. Pertsch for an overview of my EMG results and other care as discussed. I have a few more visits and I am grateful it's here.

I have been a customer here for several years. I once thought their selection was limited, but I…read morewas pleased to see they have updated their array of products. When you call, you may have to leave a message for them to call you back. Also, check their hours of operation. Staff were helpful on the phone and even more pleasant in person. I made an appointment to pick up my prosthesis and they had it ready to go. They take care of billing my health insurance so I do not have to worry about that. The products are of good quality, and they stock reliable brands on the market.

I was referred to Late Bloomers by my physical therapist for compression stockings and had no idea…read morewhat I was doing -- lymphedema, stocking sizes, pressure levels...it was overwhelming. Enter Paige, an absolute lifesaver! She is patient, compassionate, incredibly knowledgeable, and explains everything about compression gear in a way that makes sense. Thanks to her, I was fitted perfectly and felt completely supported. Six months later, I returned for a new pair and learned I actually needed pantyhose instead of stockings -- something I wouldn't have realized without trying the original compression socks. Paige was so knowledgeable and even helped me coordinate with my PT and insurance to get exactly what I needed for my circulation. If you're new to compression wear or just need a reliable place to purchase, this is the spot. Paige goes above and beyond. If I could rate her 10/10, I would!

The reviews are true. Dr. Stevens is overbearing, rude, condescending and weird- and not in a good…read moreway. He doesn't listen to what you say. And he is only interested in prescribing medications that he can infuse through his clinic. If he can't infuse it and charge your insurance thousands of dollars each time, he's not interested in prescribing it. I asked three times to switch to Humira which I can inject at home. He just ignored me and so did the new doctor Gessuck (or whatever). I've now found a doctor who listens and doesn't have an in-office infusion clinic and he put me on Humera. The only reason I've given him two stars is his office staff. They are friendly and on top of it

I wasted an hour of precious time trying to see Dr Stevens. I was given a referral, based on Dr…read moreSteven's website which shows he accepts PAMF Gold patients. my doctor in the same bldg agreed to refer me to Dr Stevens. When, after 2 days, I hadn't got a call to make an appt I called and was informed Dr Stevens did NOT accept PAMF Gold patients. I suggest anyone wanting to make an appt with this doc not waste tie, look for one who has an up to date web page! shame on Sutter Health for sponsoring this mess!

I was referred to Pacific Medical during my rehab after undergoing a total knee replacement and…read moreknee manipulation surgery. I rented a CPM (Continuous Passive Motion) machine. The CPM machine allows you to place your knee and the machine electrically bends your knee. The range goes from -5 degrees to +110 degrees. It worked really well and allows you to relax, while the machine does its job. The machine is fairly bulky and has some weight to it as well. I used it around 2 hours per session, which I felt was the right amount of time. It definitely helped with my rehab, along with physical therapy. Ryan was helpful in coordinating the pick-up and drop-off of the CPM machine.

I was billed $405 for a device that hurt me and I couldn't use. I found the exact same device on…read moreAmazon for $49.99 This company is all about ripping people off.

Hats off to Oleg B, best customer service I had. He was patient, fast in helping figure out…read moreparticular water tank for my dream station 2. Again your help was very much appreciated Oleg, what an asset to the company. Maria Edna De Mesa

Had a CPAP ordered through PAMF script was sent over and processed. Customer service people were…read moregreat. The problem was the computer side of things and the appointment system. I had to do most of the leg work for them to check the authorization. My insurance authorized the device and everything within a day but I had to be the one to get the authorization number and call around to get that sorted out for them to ship the CPAP. Then I was unable to schedule an appointment for a mask fitting. This was despite probably about 7 to 12 different phone calls with their customer service. Multiple messages through their chat system and voicemails left with no answer. It took about two weeks to finally get someone to even offer an appointment. When I did get to their respiratory person I was told I would get a call back within a few a day or two. That never happened. By the time they finally offered me an appointment which would have been a week later I had already switched my script. While on the other hand I was able to get my script changed to another DME company within a day and they were able to process everything including ordering me an another CPAP within 48 hours without my assistance.