I love birds so much. Growing up in Australia, I was lucky enough to see many of the species sold…read moreas "pets" living freely in the wild, where they belong. Seeing birds like corellas confined to small cages in pet stores is heartbreaking. These are highly intelligent, deeply social animals that naturally live in large flocks, spending their days flying, playing, and interacting with one another. The "exotic pet" trade removes animals from the wild or breeds them for sale, often in poor and inhumane conditions. Many birds end up isolated, neglected, or abandoned once people realize how complex their needs actually are. The corella pictured here from this store was desperately reaching for affection through the cage bars. No sentient being should be treated as a product to buy and sell. Please stop selling animals. Instead, work with rescues to help the many birds already in need of homes, and support efforts to ultimatelyend the exotic pet trade.

Super disappointed, saw another review regarding mites so it must be an ongoing occurrence. Bought…read morea canary from this store recently and noticed it had mites went back and the old lady running the store assured me it was normal and perfectly fine. Meanwhile my canary has plucked almost all of his feathers and never sings anymore. Terrible establishment can tell it's money oriented and they don't truly care for the birds.

I visited this place with my wife and I a number of times. We had been looking for the right dog…read morefor so long, and I'm glad the team of volunteers were able to help me so kindly. This is the cleanest shelter I've been to by far, you can tell the volunteers here really care about the animals there. They always have new kittens and pups!! Perfect amount of space in their back area to get to know the baby you want. They even have a section of free clothes, toys, and everything you need for your dog and cat donated kindly from people in the neighborhood. I really love this shelter. A reminder to adopt not shop!!

I came to the Berkeley Humane Society after being told they were providing a free health clinic on…read moreSaturday and Sunday, December 6 and 7. This included free spay and neuter services with advanced sign-up. The staff and volunteers were absolutely amazing--so kind, organized, and genuinely helpful throughout the entire experience. One of the sponsors was Tony LaRussa and LaRussa Rescue, along with other rescue organizations. Tony and his wife were there during our visit, taking time to chat with people and personally thanking everyone for coming, which was incredibly touching. I've been wanting to visit this shelter for a long time, and I'm so glad I finally had the opportunity. The dedication and compassion of everyone here truly shows. An amazing place filled with amazing people.

I've been going to this place for years and when my cat died I decided to enrol for adoption. No…read moreone got back to me. I sent numerous emails. If you want to provide this service, at least have the decency to respond!

I did not have a positive experience w/ HAL. I did not receive answers to direct questions I asked,…read morewhich felt like a strange power/control dynamic. I completed the home assessment and did not hear back. When I reached out for an update, excited to adopt, I was talked down to and ultimately denied a kitten because I have plants and an outdoor (enclosed) patio. Unfortunately, it wasn't much of a discussion and presented as a final decision that I wouldn't be able to keep a kitten from munching on my plants or escaping out the door. I'm a responsible pet owner of many years, and I even have a spare room to keep my plants and and would have kept the kitty inside. Very disappointing. I wouldn't work with them again.

I rescued a house sparrow when she was approximately seven days old. I claimed her as a pet and had…read moreher examined by a veterinarian, who provided a written report. The examination confirmed that she was healthy, although she had a broken left leg. The veterinarian stated that this injury would not affect her normal quality of life in captivity. I was also informed that house sparrows are legal to own as pets in California. From the time I rescued her, I hand-fed her every day from approximately 6:00 a.m. until nighttime and personally cared for her until she was one month old. During that time, I raised her as my pet and developed a strong bond with her. I later sought a second opinion from WildCare in San Rafael, which offered free veterinary care for my sparrow, Ducky. They assured me that Ducky would be returned to me after the examination. When I brought Ducky in, they asked what I planned to do with her. I clearly and repeatedly confirmed that I intended to take her back because she was my pet. Cate Mason informed me that the examination would be completed by that evening or the following morning. After receiving no update, I sent an email that evening requesting information about Ducky's condition. WildCare then called me and stated that Ducky was malnourished and unhealthy and therefore had to be euthanized. I told them that this was not true, as my own veterinarian had already examined her and confirmed that she was healthy. I asked them to return my pet to me. They replied that they would first contact my veterinarian. After I contacted my veterinarian and participated in a three-way call with WildCare, they informed us that they had already euthanized my pet, Ducky.

This review is the day after surrendering a blind fledgeling songbird, the third wild animal I've…read moreinvolved Wildcare with. My intention is to inform others of what I did not understand prior to surrender, that, in my opinion, is the difference between life yesterday and death today. Anytime a wild animal is found in distress, or in a distressing situation, there are many factors to consider, and in this case my only focus was on getting the bird to Wildcare as fast as possible. Had I known then what I know now, I would have considered Wildcare policy and decided to care for the bird on my own - understanding that this is of course no guarantee of saving the birds life. Yesterday the fledgeling finch clumsily landed by me as I was walking on a fire road used by mountain bikers. It's of course unusual for any wild animal to come close to a human; I observed and protected it as bikers went past and eventually picked it up. She did not have eyes, and there were no signs of injury - perhaps born without eyes. I looked up and saw lots of bird activity, so had a good idea where her nest was. Obviously her blindness is not feasible for surviving in the wild, so I took her home and called Wildcare after-hours explaining her condition. I made clear that I assume Wildcare will evaluate her, and if she is otherwise healthy, return her to me as I am willing to care for her needs longterm. The Wildcare volunteer, nor anyone else that I communicated with since then, corrected my assumptions that she could be returned to me if otherwise healthy. Marin Humane came and picked her up for the night, saying that Wildcare "loves" unusual cases such as her missing eyes - I felt optimistic and grateful. I made sure to repeat my willingness to care for her longterm this morning on Wildcare's voicemail - I understand messages can get lost from one person to another. Before calling me back Wildcare euthenized her, saying during our call that their intention was to give her the best life. This type of limited hangout languaging meant to purposely avoid the truth is the greatest wrong to me. If their highest priority is for a bird that is not in pain or suffering to be alive, they'd have let me take care of her. They took her life because her need for human care to survive longterm falls through the cracks of legality, and this is what I want them to be honest about...but they won't, so here I am. Given all of the times I stated my desire to care for her post evaluation, the least someone could have done is say that wild animals are never released back to a human for longterm care. The first animal I surrendered to Wildcare was a baby chipmunk with an infection. They told me he was a vole and euthenized him, saying that they did not have the staff needed to supervise him overnight. A few months ago I surrendered an adult bird with a neck injury who asphyxiated itself after eating in their care. Both of these cases were out of my realm of ability to care for, and I was also empathetic towards Wildcare's limitations. But yesterdays fledgeling was well cared for by it's mother, and had an excellent chance of survival longterm with care that I could have provided.

Been looking for a great place for Timothy Hay for our Lionhead bunny. Plugged in Timothy Hay into…read moremy Yelp search and up came RabbitEars. Went in and found the freshest Timothy Hay. Bought two flakes. Also saw that there are volunteering opportunities. I'll be volunteering soon.

I have always wanted bunnies, but the people I lived with weren't interested in owning them too…read more Now that I live by myself and have more space, I decided to try at being a bunny parent. I began volunteering with Rabbit ears for about a month to learn about these special critters. I really love the attention that the volunteers and the owner give to the rabbits and the guinea piggies. I felt very welcomed by the other volunteers and learnt so much about these special creatures. I have now adopted two Flemish rabbits from Rabbit Ears and love them very much! Rabbit ears taught me how to interact with my rabbits, what to feed them, and what to not feed them. My buns also came litter box trained, which is a huge benefit! So, if you were interested in owning rabbits or piggies, consider volunteering to learn more and only adopt! To adopt or volunteer, make an appointment before stopping by! Once you get to know the buns and piggies and they come into your life, you will benefit so much like I have. Highly recommend!

My friend tried fostering/adopting a puppy from here, and the owner of the place told her that the…read morepuppy was "so f'd up" and also mentioned "this China dog is another level" mind you, the dog wasn't even a Chinese breed, she is a Korean breed. My friend followed instructions and they made it nearly impossible to adopt the pup that she gave up. This place should be reported and shut down.

Once called Armadillo, because when she was rescued, she looked like an armadillo. Jelly's Place…read morecalled her Dillin. I called her my Dilly Girl, because she was a silly girl. She was exposed to the worst mankind has to offer. Then she came to Jelly's Place. She spun in circles and chewed on her own skin. Jelly's Place, provided many doctors for her. So, all I had to do is offer her a loving home, patients and respect. Then, she gave me cuddles, like I never have had before. I strongly recommend Jelly's Place. There is no end to the support, you will receive.

I love these guys. I buy my chicken feed from them and they're always super helpful with care and…read moreinfo on taking care of the animals.

Stopped by on a Sunday afternoon for rabbit food. Other reviews say their products are cheaper in…read morecost, but it didn't look like that when I came by this past weekend. Maybe if you buy in bulk. The standard products, such as oxbow rabbit pellets, proved to be one and a half times the cost found on amazon (so I'd only get it here if it's convenient for me and I need it right away). Besides the giant bags of feed for various animals laid out on the floor, I didn't see a huge variety of offerings in the store (small pet merchandise was especially limited). But I did enjoy checking out the adorable chicks and kitten on site. Service at the front counter was quick and easy when making my purchase, and there was plenty of parking available outside.

Employees here falsely accused me of stealing. I had grabbed an item I was going to purchase but I…read morechanged my mind and put the item back on the shelf. As I walked out of the store an employee followed me and proceeded to take pictures of my license plate without confirming that I had even shoplifted. I felt extremely violated and disrespected. If only the employees had been paying attention instead of being on their phones, they would have seen me put the item back on the shelf.

Small spot not a huge selection but they do have a a good selection of chicken feed and great…read moreprices. A co worker told me about this spot so I drove all the way from Oakland. I'll definitely be back for more feed soon.